A great visit today at this dealership. Our sales salesman. Dale Rickard was amazing, patient,…read moreknowledgeable, made us feel comfortable and not rushed. A great dealership would definitely recommend. Thank you, Dale.

Avoid Blue Compass RV Anderson at all costs!!!…read more I bought a used RV from them in December 2024 that was sold without disclosing serious damage compromising the structural integrity--making it dangerously unsafe to operate on the road. Multiple licensed mechanics have independently confirmed these severe safety defects. To make matters worse, the catalytic converter was illegal and non-compliant with California emissions standards - this was discovered getting another smog test only 8 months later, and was also reported to their team. SCAMS on smog tests - do not believe the documents they share. Their service department claimed they don't keep maintenance records, which is shocking and unacceptable for a dealer of their size and reputation. This level of negligence and disregard for customer safety is disturbing. Buyer beware--this dealership shows blatant dishonesty and a total lack of responsibility.

Stacy Rutledge in finance seems to be dodging calls and not returning messages. After explaining…read morethe circumstances, I asked the receptionist if I could hold until she was free and was flat out told no, I would have to leave another message since "Stacy is busy." I guess if you aren't actively making a purchase, your calls no longer matter. I was able to instantly get a hold of finance before our purchase closed. I live about 5 hours away and work full time so really can't swing a quick pop-in, but might have to find an excuse to travel to Anderson to have my questions addressed. Maybe someone will get back to me after this review since nothing else seems to be working. Aside from this weeks-long run-around, the rest of my experience was great. Spencer in sales was awesome and worked quickly to help us with our purchase, always responded to our questions - even if he didn't have an answer at the moment, and really went out of his way in providing excellent customer service. Spencer gets 5-stars!

My family and I came in to see what was on the lot! No intention of buying anything that day. It…read morewas raining hard, our umbrellas were trying to blow out of our hands, so windy. MR. Steve Glarson was our salesman. He got my mom an umbrella and proceeded to show us what was on the lot. The options we were showed were phenomenal and so much more than we dreamed for ourselves. The possibilities and adventures flowing through minds. We left there with so much to think about and can't wait to purchase our new travel trailer soon. And hope to have Steve as our salesman when we do pull that trigger! Thanks for the experience, we will definitely be back when were more serious buyers!

I can't say enough about the service we received from Dave and team. Not only was the work…read moreexceptional and completed on time at reasonable rates, Dave went out of his way to open after hours when we needed to pick-up our travel trailer to help our son evacuating from a fire in Happy Valley. Highly recommend Dave and Anderson Campers for your repairs. Tim

This place is awesome. The owners are so helpful. I would highly recommend renting or buy from them…read morethey are honest good people. So very helpful they respond quickly. Great customer service. Thank you for the great experience

We have taken our 5th Wheel (purchased secondhand) in for repairs on 2 occasions. The repair work…read moreis always done right. Mike and son Ryan are great to work with, and we would recommend doing business with them! Shelly & Larry Massa Willows

We purchased our current trailer, ORV in 2020 from Mike Friend RV. They are a small family owned…read morebusiness. We enjoyed working with them. They also had the best price and the best one on one service and knowledge of the brand over other dealers we spoke with, without the pressure to sell and the constant pressure to buy. Mike Friend knows his trailers. Mike and his staff have been helpful multiple times we've needed parts or questions answered. Being a small family business you may not get your phone call returned immediately. You may not get the prompt service of a mega store with many employees, but you will get individual, friendly customer service.

We went to the Redding location first, all the trailers are open and we were greeted and told we…read morecould walk around on our own, or the owner offered to show us around. No pressure, which we really liked. All the rvs had prices and details clearly marked. We shopped a couple other places in Anderson that have some bad reviews, and the salesman was high pressure. After LOTS of looking we finally found our trailer at the Anderson TowTally camping. Christa helped us when we were ready. It was a smooth process, and they did negotiate down some in the price. The RV tech Dan was helpful going over everything with us, and he said the owners were good to their employees. It's our first RV and so far we are quite happy with our Rock wood mini lite.

They have a wide selection of beautiful well maintained RVs, cargo trailers, horse trailers, toy…read morehaulers and more! The doors are always unlocked so you are welcome to walk through and browse as many trailers as you want. The owners are extremely generous with the pricing and make sure to treat all customers with respect and kindness. They also offer financing. The staff is very informative and professional yet still have that feeling of friendliness that makes you want to come back! 100% would recommend browsing both their Anderson and Redding lots if you're looking for an affordable and comfortable trailer.

I wish I could give these people ZERO stars. Purchased a brand-new RV from them. Used it one…read moretime; rest of the time it was at our home, covered. Took it in for a minor repair and it sat at their repair shop for EIGHT, yes EIGHT MONTHS!! During that time, it was damaged, left open, and by the time they returned it to us, the interior walls were covered in black mold. All we got was the run around from them about the company changing owners and high turnover in the service department. Tried contacting the corporate office but was constantly referred to one of their retail stores in Idaho where no one knew anything about this. If only their bullshit was worth something, but we got screwed big time by them. NEVER DO BUSINESS WITH THESE PEOPLE!!

Better build and service. Service and sale is crap. Took in for service and didn't do much. Waited…read morea long time for parts and still did not do anything.

Very pleased with product, sales experience, and very importantly, the follow up service…read more Needed a dump trailer. Researched brands and prices in Northern California. Ended up locally in Chico, and I sure am glad. While I was focused on PJ, Chico Truck and RV owner Dan suggested I consider LoadTrail in the 6' x 12' size. (They sell both PJ and LoadTrail). Checked prices at several NorCal dealers; Dan's initial quote was the lowest. Bought the 6x12 LoadTrail with high side extensions and couldn't be happier. Handles both debris loads and my Kubota BX 23S very well. I like the way the multi-function tail gate allows me to spread chipped rock on my ldriveway. Since the Camp Fire, I've really put the dump trailer to work removing fire-related tree debris. I've had two minor issues with the trailer (both self inflicted). Chico Truck and Trailer's Service department handled both immediately, even though I went there without an appointment. They didn't charge me either time. Great family run local business. Dan is no nonsense. He stands behind his sales.

I made my appointment for 8 am this morning with Dave. I was there on time, they opened promptly…read more Dave took my motor home in, and they aligned my front end and installed a new SAFT T PLUS steering stablizer. What a difference. Dave and Ken were very helpful, knowledgable friendly and very professional. It was a three hour drive north for me and if I need anything more, I'm happy to make that drive. I highly reccomend them! Steve K

Everything went well! Bill Tobis was great. Professional, pleasant and full of information. We are…read morevery pleased with our experience at Harrison's Marine! Definitely would recommend them!

Disappointed. Not with the Mercury Motor we bought but…read morewith some of the personnel. Let me explain: We met their sales manager Bill Tobias last August with a plan to purchase a new 115hp Mercury outboard. Seemed like a nice guy. Responsive and enthusiastic. Decided to postpone till early in 2026. Called in early February. All good. We put down a deposit ($2k ... not small) to get the process moving. We gave specific timelines and, though earlier than expected, it worked OK. Still good. Did all the financing with Marisa Frank. She was excellent all the way through even apologized for some little things the finance company called for late. She was very professional. Motor installed. Seemed great. When we left the boat, I asked them to "please charge both my batteries AND grease my trailer wheel bearings!" (Common procedure with boats). I was told no problem and Marisa even noted it on our service chart. After a couple days we were notified the boat was ready. We drove up (200 miles) to pick it up. Stayed the night to be there in the morning. Got there and boat was ready. Then we learned of some options no one mentioned earlier and expressed our interest. They were able to add the option curbside and we took the boat. As we mentioned to them prior to giving them the boat FOR the install, we weren't ready to put the boat in our slip at the lake, so it was going back into our storage facility. No problems were anticipated. 2 weeks later we went back to get the boat. We picked it up from storage, prepped it, hauled it to the lake, and went down the ramp. Dipped her in ... turned the key ... nothing. Tried all the tricks. Nada!! Batteries both dead. Called Harrison's and spoke to Bill Tobias. Guess what the first thing he asked? "How old are your batteries?!" Not ... OMG, I'm sorry. Bring it in and we'll take care of it. Nope! "YOU DID SOMETHING WRONG!!!" "IT'S NOT OUR FAULT!!!" We'd just spent well over $15,000 with them. That may not be a lot to them but it is to us!!! Now, the icing on the cake!!! We pull the boat up the ramp. Haul it back to their shop. I walk in the door. No, I'm not happy but I'm not screaming or cursing. Marisa AND Mr. T are both at the counter and both on the phone with different customers. Marisa acknowledges me. Be right with you. Bill ... nothing. No eye contact. No head nod. Nothing ... kinda like the batteries. Marisa finishes first. How can I help you she asks. (Now, remember, we called in from the lake 15 min earlier and talked to Bill Tobias. The Bill Tobias, still on the phone, 5ft away from me and now ignoring me). I tell Marissa what happened. Guess what's the first thing she says, "I'm sorry this happened and I remember you asking us to do that!" At about this moment, Mr. Tobias finishes his call. Gets up. Walks by me and ... absolutely nothing. Am I crazy to be absolutely pissed at this? I'm not even angry about the inconvenience we were caused ... just this miserable failure at basic, common courtesy!! So unprofessional. I highly commend Harrison Marine's Marissa Frank for her exceptional customer service AND using her talents immediately!! for Marisa. I tried to find an owner or GM or ??? but apparently one doesn't exist so, bo where to voice me displeasure in house. Just a suggestion from someone who spent a great deal of their working life in customer service ... always lead with "I'm so sorry this happened to you and the inconvenience caused! Let's see what I can do to solve this problem!" Everyone backs off to that statement. Anything less and the fight is on. Too bad ... I was hopeful!!

They got me in right away for tires and a small repair when I had a problem when passing through…read moretown. The parts are fairly priced, and they have both budget and high-quality parts in stock. They provided more value than they charge me in labor helping me diagnose brake problems and a bent axle.

Steve and his crew saved my ass !…read more Had a wheel bearing burn out on I5 (spotted in time due to trucker flashing me till I pulled over). Call mobile RV repair tech who suggested I call Redding Trailer Rental. Got towed here, and Steve and his crew got to work right away and had the bearing replaced and a new drum fitted in under 2 hours. I was about to head out and noticed a frayed 7-pin electrical cable, which they were able to replace in no time also. Cannot recommend this business highly enough. Very reasonable price for work done. Friendly, fast efficient service.