We purchased our current trailer, ORV in 2020 from Mike Friend RV. They are a small family owned business. We enjoyed working with them. They also had the best price and the best one on one service and knowledge of the brand over other dealers we spoke with, without the pressure to sell and the constant pressure to buy. Mike Friend knows his trailers. Mike and his staff have been helpful multiple times we've needed parts or questions answered. Being a small family business you may not get your phone call returned immediately. You may not get the prompt service of a mega store with many employees, but you will get individual, friendly customer service. read more

The people over at Mike Friend RV are super knowledgeable and helpful. I came in looking for a part and they helped me out and had exactly what I needed! Would highly recommend this family owned business read more

Maybe they are knowledgeable but their customer service is wanting. I guess I was dealing with the son but he was not helpful. I recently was given a small RV and went there to ask some questions and see about a part I needed. I felt a bit awkward being brand new at this and I asked do you mind new to RV folks coming in repeatedly with naive questions? I was thinking they might be my support and he said - "Yes. We're not an RV school. Go google your questions there's lots on the internet. " Well ok then! I would never recommend this place therefor to anyone wanting to buy an RV and now as an RV owner I meet others interested or owning RVs and relay my experience here as very unhelpful. I still believe customer service is number 1 if you want to retain and grow your business. Word of mouth is your best advert - fail on that count. read more

I went in there to purchase a few parts for the RV and his prices were horrible! He told me if they get a item they have to charge 20 dollars more than Amazon. I am a campfire survivor and Mike's customer service was insulting along with his prices. Mike said you can't get advice on Amazon but I have some advice for him, find a new career! read more

Nice people but they will not do any warranty work on RV's unless you purchased from them, even when they are the contact for that specific trailer manufacturer. Very disappointing for sure!! Have done business with them and they under bid a trade in for $1500 less than another RV sales. For sure look around and make sure you ask questions! Donna I agree!!! Have bought from Mike before and went to trade in-low balled us by about$3000! We purchased another trailer from outsider dealer and needed a few minor repairs. Called to schedule and were told"if you did not buy it here we don't do the repairs " even though they are the authorized dealership. Called the manufacturer to make sure and we were told to call them back to schedule, still " we only take care of our customers ". Were great when we bought there but " now are the out casts ". Please- there are great people in Yuba city and Redding to buy from and they work on everything. We finally ended up from a local guy who was wonderful! read more

WHAT A GODSEND! we are traveling from South Carolina cross the US and noticed a loose bolt on our hitch. We couldn't find any rv repair shops on our route so we stopped at Mike's. He identified the problem and his son immediately fixed it. If that is not shocking enough... he did not charge us anything at all....it took them maybe 10 minutes to save us identified problems down the road. I CAN'T THANK THEM ENOUGH! read more

Great service and knowledge about everything trailers! I am now a loyal repeat customer. Thanks

After 35 years in vehicle sales both automotive and motorcycles it was a pleasure to work with Mike and his wife Sharon. In time like these it was nice to get a informed answers and explanations of products available at Mike Friends Rv. Having visited several other Dealers and getting answers like I don't know but I will check into it became old quickly. Mike and Sharon actually had answers for all our product questions. Mike's price while not negotiable was more then fair after shopping elsewhere. $500.00 to $600. Less then most. Also What I appreciated most was the sales process. No games, no pressure tactics for up sales. The team of Mike and Sharon was Truely a class act. Highly recommend purchasing your RV from them. read more

Mike is friendly enough, but would not even budge a dollar on the price of a new travel trailer. Bought a new trailer several days later from a competitor who came down $1400 from the asking price. Mike is the only game in town and he knows it. Do yourself a favor and shop around first! read more

Honest, friendly, extremely helpful family dealership. No high pressure sales tactics (or pressure of any kind). Always glad to assist us no matter how many dumb questions we ask. We purchased our Wolf Pup trailer here after a horrific experience elsewhere, and we're in the process of purchasing a larger unit now. Wouldn't even consider shopping elsewhere, and we recommend Mike's place to anyone who asks! Give them a try if you're in the market, you won't be sorry. Best vehicle buying experience ever. Ten stars! read more

This place has the most amazing customer service! When my husband and I were in the market for a travel trailer last year, we went to another dealer first to look around and that dealership tried to convince us to buy a trailer and tact on all of these extra fees saying it was "the law" for us to have a load equalizing hitch, otherwise we couldn't drive off the lot. After smelling a big fat rat, we went to Mike Friend RV and purchased our dream travel trailer! I would highly recommend this place. It's a family run business and there is no funny business. Their prices are competitive and the buying experience is how it should be... read more

We have purchased 2 5th wheel trailers from Mike, I would look no place else. Repair work done quick and done well, they handle all the warranty paperwork. I highly recommend them to anyone needing a new R.V. Or just some work done! read more

We have taken our 5th Wheel (purchased secondhand) in for repairs on 2 occasions. The repair work is always done right. Mike and son Ryan are great to work with, and we would recommend doing business with them! Shelly & Larry Massa Willows read more

Very nice family. Mike, the owner, and his wife were very nice to do business with. We found them on the Internet as a place to take our travel trailer to put up for sale on consignment. He wasn't pushy and offered us a fair price after his commission. He sold our trailer in two weeks and promptly notified of the sale and sent us our check. He sold it at a good price for the buyer and gave us a fair price as well. Positive transaction for all of us. I highly recommend them for a low stress sale of your RV. read more

I purchased a new Timber Ridge travel trailer from Mike (the owner) last August. I found the experience to be quite pleasant, and had visited other dealers when searching for the trailer I wanted. Almost all wanted your name and phone number right off the bat, even while just looking around the lot. Quite a turnoff. I found Mike to be a very low key, no pressure person. Answered questions and allowed me to look around without the pressure of a salesperson staring over your shoulder. His price was more than fair. His wife and son work there as well, and both were very helpful too. The pre delivery prep of the trailer and installation of my hitch was flawless. Great customer service. While not the giant " Mega-RV Lot " with hundreds to choose from, they have great prices and an even better sales attitude. If you are an RV dealer that has been in business 38 years, you must be doing something right. And they are. Highly recommend Mike Friend RV. read more