Absolutely perfect transaction!! From our salesperson Deven to our walk thru tech Oscar. We have been RV camping for well over 23 years and this is our 5th RV and never has anyone else at any other dealer given us the 1st class service those two did and we appreciated it so much. If you're looking for an RV give them a chance to help you get your dream vehicle or trailer. read more

Eziquiel was amazing very knowledgeable and patient. He is the standard of customer service.

Totally unprofessional! Thought I had prearranged that the maintenance I needed done on the cougar trailer would be under warranty. I scheduled it before my warranty was up, but camping world closed the two nearest service departments. So I had to drive an hour and 45 minutes, and was willing to do so because my maintenance was pre-approved under warranty. The Menifee service manager checked with the same keystone headquarters, and between them they decided it was not under warranty. Unprofessional! So I drove over 3 hours to be told your pre-arranged warranty work would not be honored. I would not recommend Camping World of any business transaction. read more

Blake, Matt, Randy, Kelly, and Eddie were amazing to work with. We needed to adjust the camper selection and they made it happen. We could not have had a better experience. Thank you all so much for making this happen for our family. read more

Jake was great to work with. He spent a considerable amount of time with me figuring out what my needs were he really paid attention to the details and always offered us several units to choose from. That is what matters to a customer. We need to be heard and not have a bunch of wasted time looking at things that don't fit your needs. Jake is a natural and was not a high pressure salesman which was also a requirement for me. I run from high pressure. I would highly recommend Jake to any of my friends that are looking to purchase new or used camping equipment. read more

They do the best they can. I have had several issues with my Jayco and David and Sandra do their best. The techs do get the job done, They do get busy and they have always answered my 100 questions without getting mad. Sandra was in charge of warranty on my door repaint with lots of colors and they matched it perfectly and the door had a tight fit and david fixed my floor, good as new. read more

Camping World - Menifee - Sandra was in charge of replacing this door and looks great and no leaks! - RV Dealers Near Me - Menifee, California

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Awesome experience. Ruben was helpful and knowledgeable!, was able to answer every question that was asked. Impressive!!

Tony and Carlos were amazing from the start to finish..........................................

Excellent customer service! Friendly staff. Really spend their time with you and listen to your needs.clean store great options for RV's!

Purchased an Entegra class C and Ruben Saldana is a great salesman. Aside from a few hiccups on delivery everything went smooth.

Since purchasing, I have had some issues with my unit and made multiple attempts to contact this location. Leaving messages for Tony and Kelly. I have had no response by anyone. I have contacted Assurant who is an element of the warranty purchased with some concerns re coverage and repairs. They also say that the nature of my request must be dealt with directly through financing where the unit was purchased. Again, I've made multiple attempts. No return calls or ever an answer when my call is transferred. Highly disappointed with this experience. Customer service and care should extend beyond just the purchase. read more

Friendly, honest and great deals. Kelly and Owen went above and beyond. Easy to talk too and very informative with all questions.

Tony great customer service! Thank you for all you've done for us! We will definitely be back for more shopping!

We had such a great experience, thanks to Blake, Eddie and AAron ! Would definitely recommend anyone to come here, if your in the market for a trailer or RV. Their customer service skills are on point very attentive and friendly! read more

Camping World - Menifee - RV Dealers Near Me - Menifee, California

We purchased a fifth wheel in April and they ordered a part for us that was missing. After a long wait we made an early appointment to have the part put in, and the service person found a million and one things that needed to be done to our 5th wheel? We explained to him that we had not even used our 5th wheel yet, to have such services. After waiting ALL DAY!! We received a call at 4:00pm that they had the wrong part.. that the unit needed to be brought back. As if I live down the street!!! Needless to say the service department has the WORST CUSTOMER SERVICE I ve ever experienced. They were only interest in charging me .5 hours at 99.00 for checking out an oversight on their part of a recliner chair that they have neglected to make sure it was in working conditions. I am soooo disappointed in their lack of consideration and services. read more

Absolute worst customer service on the planet. I have been calling for 3 weeks!! Trying to get someone to help me with a window replacement on my 5th wheel that I purchased from them. Literally 3 weeks! Speaking to different people, getting "we'll call you back", "we're working on it", and nothing happens. No help, no answers, nothing at all. I call back to check in and they have no idea who I am or what I am talking about. Horrific customer service. I paid for the full coverage warranty on my trailer as well, but it doesn't help either. You would be a fool to shop here. I am almost impressed with How bad it is. You have to try to suck this bad. read more

Camping World - Menifee - Broken windows. - RV Dealers Near Me - Menifee, California

Completely unprofessional when it comes to getting warranty and maintenance done. I've been back three times to get some simple LED cap lights fixed. They replaced with some of the cheapest I've ever seen on. The market literally fell off two weeks later and the LEDs are already burned out. read more

This location is the worse. Lied from the start.Bought brand new class A right off the bat they did not honor their word. Service department will not return calls, will not accommodate you when you get there. When it comes to accountability the Service Dept. supervisor throws sales Dept. under the bus. pushed the blame onto others to avoid doing the warranty work. Do not buy from here if you do you will come to regret you did. Fair warning. Told to reach out to Corporate I did...no help. read more

Scott Wright helped us out with our visit today. He was absolutely amazing. He tailored out visit according to our needs. He made valuable recommendation I hadn't thought about in the moment. He did research to find us exactly what we needed and he was super kind and knowledgeable. I felt like I was talking to a friend not a salesmen. Hands down one of the best reps at camping world. read more

Purchased my new Jayco back in Aug 2022. Voiced concern over the ac unit. Especially since I have a special needs daughter who has temperature regulation issues. I asked for another to be added and was told that was not possible even though the Jayco website says it is. Was told several times ac unit would work just fine for my length of rv. Took it out end of Sept for first camping trip and rv could not cool down during the day. The ac unit is not big enough for my rv. Due to the heat in the rv had to take daughter away to keep her cool. Not what I had in mind when wanting to camp with the family. During that trip we had issues with several items. (Leaking shower, etc) All warrenty type work. Called and to make an appointment to take the rv in 10/21/22. It took us till the 2nd week of Dec to final get ahold of someone in service to schedule our pick up. Ridiculous customer service never calling us back. Calls not being answered. When we asked to speak to a manger always sent to vm with no return call. Went to pick up trailer 12/10/22 to find out they damaged both sides! The sales rep suggested we take it home and just bring back at another time. Who does that?! Promise date was 12/16/22 and yet no tailer. Several trips have had to be canceled disappointing the kids. I would stay as far away from this place as possible! I should have walked out the day I went to buy it when there were issues then. read more

Camping World - Menifee - Trailer damage on 1 side done by employee of Camping World. - RV Dealers Near Me - Menifee, California

Service here is horrible had to have a few things replaced on my brand new Jayco it's been 6 weeks now and there still not done apparently one of the parts they originally sent out was wrong they get close to finishing and another part was wrong not sure whose running this circus but if it were me I'd verify all the parts are there and correct before calling in a customer for repairs it's unfortunate 6 weeks of summer gone smh and on top of that they don't provide updates only reason I know what's going on is because I'm calling in I wouldn't recommend bringing it here for service at all try another camping world read more

Nick Morgan is the guy to work with!!!!!! We gave him our wants and needs and he's the only one out of several different dealers we had contact with who kept us in the loop and looking. He found our new rig and got us hooked up!!!! ASK FOR NICK read more

Kelly with financing was amazing and incredibly helpful. She answered every question we had and made us feel very valued! Thank you Kelly!!!

HIGH PRESSURE USED CAR SALES!! I walked in a week and a half ago just browsing and specifically told them I was NOT buying I just wanted to look. They make you give them your cellphone number in order to browse as well as they make a sales person go with you. I kinda understand that but it wasn't this way when it was Richardson RV. Lisa proceeded to show me fifth wheels that I was thinking about then toward the end of our walk started the pressure. "So did you see anything like?" No not really, I'm just browsing and not looking to buy. "Well how about we step in my office and we can look online?" No thanks, I can do that myself at home. "Ok, well let me grab my manager." You've got to be kidding me! I'm done. The following week I get a call from the front desk, (because they forced me to give my cell), and asked if there was anything they could do to help in my search. I said NO I was just browsing and now due to their high pressure tactics I would NEVER buy from them and don't ever call me again. Low and behold Lisa decided to call me again today 3/3/24 and ask if I have traded my truck in, which needs to be done to buy a bigger trailer, and if she could help me find anything. The high pressure tactics do nothing but piss me off and I will now go out of my way to make sure me, my family or anybody I know never buys from camping world in Menifee. read more

update January 3, 2025, I've now had my brand new coach in this service department twice, and not only is Jayco not honoring warranty items, but the technicians damaged my Mercedes-Benz chassis by removing the dash for no apparent good reason. Working with Legal and Jayco directly to resolve, will update. read more

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I bought a Coleman Dutchman lantern lt. let me tell you the number of things wrong with it are ridiculous, the roof has a huge bubble which will I repeat will cause a leak in the near future. Claim was denied. I just bought this thing and it has some panels that are all messed up, the place where the electricity gets plugged into is all messed up. Everything was installed wrong. And they won't approve the claim. Brand new 0 miles. 2134005104 call me and ask me about it all before getting scammed by these people. Be super careful!! They will lie and cheat you out of your money and then deny anything wrong on their side. About the GM reply That's fake, they already made the decision camping world and the warranty department. So that's fake. Call me 2134005104 see if they fixed my problem I bet they never will. But it's cool am getting my lawyer. Update-**** Let's see after speaking with. Keystone corporate management I got 6-8 hours of repair and inspection work approved. I'll update and adjust my review once it's been fixed. read more

Camping World - Menifee - RV Dealers Near Me - Menifee, California

No wonder the have 2 stars. Walked in at 6pm only to be not welcomed by 2 employees that are clearly chatting. She immediately said "we're closed!" When I said the website says 7pm, she quickly said "ya, online has the wrong hours" I wouldn't give this place any business if they obviously don't want mine. Went to Murrieta earlier & they were the friendliest people. Go to Murrieta ppl! Better service! read more

Everyone at camping world made this process very straight forward. Kelly from finance was especially helpful, thank you!!

Amazing Sales team , thank you to Blake and Randy for getting us the best deal , reasonable prices and very knowledgeable . Thank you for the accommodations and professional advice ! 10/10 would recommend read more

Everyone was awesome. Service was great. Ruben and Tony were really awesome to work with!

Absolutely atrocious! Seriously go anywhere else for service. It's a long story and I doubt anyone wants to read it, but be warned, the service department is HORRIBLE, inept, and cannot do a job properly (and misplaced parts). They actually tried blaming me for their mistake and offered nothing for the trouble. Live and learn. You've been warned. CW...please respond to this with anything other than an apology so I can type the events as they unfolded today. ***CW I'm not going to DM you...I had to 2002 Winnebago Journey in today...my number is on the paperwork. Feel free to call or text me. read more

Don't ever buy anything from this place. Bought a trailer back in October. Got a surprise registration for my trailer. Contract originally said fees included but they were apparently not. Spoke to manger Eddie and he in fact did not help with anything and refused to give me the number to corporate. Don't waste your money here. They will rip you off. read more

Blake was amazing! He spent hours showing us many options. We didn't know anything about trailers when we started. And now we feel confident in our purchase. Can't wait to drive away in our new Pioneer read more

This review is more a commentary on customer interactions than quality of repairs. I assume the repairs provided are sound. Short version: It took me 4 months, multiple phone calls, more than $600, and 3 hours waiting around needlessly to get a solenoid replaced on my Class B RV. Do better. Detailed version: After 2 months of delays trying to get a minor electrical issue resolved in my Class B RV at the Camping World Service Center in San Diego, they finally revealed they were shutting down that location and I had to take my RV to Camping World in Menifee. I called Menifee to explain my electrical troubles, and scheduled an appointment (first available: 5 weeks out). I arrived on July 10th with my RV. They told me to wait for my service advisor. An hour later, my service advisor appeared and we discussed the issue. He said I had to leave the RV with them and it may take a few days for the service specialists to look at it (not sure why I waited a month just to drop it off). A few days later, my service advisor called to tell me he was in training for the next week out of town but that someone would be looking at my RV. After another week or so, my service advisor called to tell me that, as expected, the master power switch needed to be replaced and it would cost $600. Sounded pricey to me but I grudgingly agreed. He said they needed a few days to get the work done. Told him if he could get the work done by July 23rd, I could pick it up that day. Otherwise, I could pick up the following Monday. He said no problem. He called the next day to say they could not get to the repairs by the 23rd so I would need to pick up on Monday, July 28th. He called me the following day (July 24th, while I was traveling) to tell me repairs were done and I needed to pick up today. I reminded him of our conversation that I was out of town but could pick up Monday the 28th. He said he was not working that day. I said, no problem if someone else was there to help me. He grudgingly said he would stop in on his day off to handle. We agreed to meet at 10:00 am. I showed up at 10:00 am on the 28th and asked for my Service Advisor. They explained it was his day off. I said he told me he was coming in on his day off to return my RV. They said called him to confirm but he said he wasn't coming in. The nice folks at the service desk said they would help me. Fine. So another Service Advisor walked me through the repairs (turned out it was a bad solenoid, not a switch) and took payment. He said they would pull my RV around up front in a few minutes. I returned to the customer lounge and waited. About an hour later, I returned to the service desk and asked if my RV was ready. They said since they had no idea I was coming, my van was in the back of a parking lot somewhere and they were moving vehicles to get it out (WTF?). I returned to the customer lounge and kept checking out front for my van. Another hour later, someone walked by and asked if I needed anything. I said I was waiting for my RV and not sure what is taking so long. She said she would check on it. A few minutes later, a service person came out and said my vehicle was waiting for me outside, and had been there for awhile. I went to the front and did not see my RV. Then I noticed way in the back of the parking lot about 100 yards away what appeared to be my van. I walked out and sure enough, there it was - covered in dirt. Not sure where they kept it for the past few weeks but nowhere clean. Netting it all out, I was very impressed by the facility, the cleanliness, the coffee, and the amount of employees walking around, smiling, doing things including 2 people sitting at the reception desk out front greeting customers as they came in plus another staffed reception desk for the retail section. And yet, no one could be bothered to let me know when and where my van would be delivered to me? And then gas-lighting me to say it was out front for awhile? I'm guessing they finally got around to pulling it up, hid it out back, and told me some BS as CYA. I paid $200/hour for the electrician to work on my van. Seems to me, my time is valuable too. I would gladly exchange the soft couch, employee smiles, and hot coffee in the customer lounge for a more efficiently run operation with better communications. Finally, I was contacted by Camping World asking how my experience was. I shared a condensed version of above and requested they contact me about it. Still waiting. In the meantime, you get to read this. read more

Rueben Saldana was an amazing sales rep. He was honest straightforward and took the time to explain everything to us. Very patient

We bought a 5th wheel here in January of 24. We were bullied into purchasing the extended warranty. We cancelled it 8 months ago, HOWEVER, Camping world has not started the process, returned calls or emails and continue to ignore this, even though we fulfilled the requirements to cancel. Run from this dealership. Once they have as much of your money as possible, they will never support you again. read more

Ruben in sales was fantastic. Tony was great too. very patient with us. We did not make a purchase today but will come back when we are ready. read more

Devan was so helpful when we came in to look for our first RV. He even met us at the Camping World in Riverside to check out an RV. When we came in to pick up the RV, Tony was really nice and helpful with explaining the financial part of our transaction. read more

we had a great experience beginning to end. Big John was a great sales guy who really knows his stuff. Robin made sure we were all set up and did a great walk through. Kelly in the finance office and Randy all took great care of us. highly recommend this spot! read more

This experience has been devastating to both the value and livability of our camper. The work was careless, unprofessional, and has turned what was once a well-designed RV into something nearly unusable for a family. * Poor craftsmanship: The walls were cut with jagged, splintered edges, and measurements are so wrong that the microwave door slams into the wall when opened, causing the wall to move. The floor is lopsided, and the slide-out repair is unstable. * Appliance downgrades: A perfectly good stove was replaced with an oversized, non-working unit, and a large, quality refrigerator was swapped for a basic two-door residential fridge. They even took the original working appliances, which should have stayed with the camper. * Destroyed finishes: Finished cabinets with handles were replaced with raw, unfinished wood--no paint, no knobs. The quartz countertops were ripped out and replaced with unfinished counters, leaving the kitchen cheap and incomplete. * Impractical design changes: * The outside kitchen area was removed. * A pointless sink was added in the bunkhouse, wasting valuable space. * The spacious pantry was removed, which is unacceptable for a family of four. Anyone who understands RV living knows how important storage is for families. What's worse, after seeing the damage, they offered no apology and took no responsibility. It feels like robbery and unethical business practices--as if they take advantage of customers without any regard for the fact that these are people's investments and, for many, their homes. If any good can come from this, it's my warning to others so they don't suffer the same heartache and financial loss. No one deserves this. Upper management needs to take action immediately--no company should remain in business if this is how they operate. read more