After work, I was hoping to squeeze in an appointment for a new set of Gel-X and a pedicure. My…read moreusual salon didn't have any availability, so I searched "nails near me" and found The Basic Nail Shop. I called, and Trish was incredibly helpful. She managed to fit me in and was so kind about it. From the moment I walked in, the salon felt clean, spacious, and welcoming. Chi did my pedicure, and she was amazing. Super friendly, funny, and very detail-oriented. She took her time, especially with the corners of my toes (which are always tricky for me), and finished with a relaxing massage. Ann did my Gel-X set, and she was just as wonderful. She really listened to the shape I wanted and took her time to make sure everything looked perfect. While checking out, I met one of the owners, Alex. He was so genuine and truly cared about my experience. He shared that they built the business from the ground up and are celebrating their third anniversary in August. You can really feel the pride he has in the shop. I rarely write reviews, but this place is a hidden gem in Pasadena. I wasn't planning on switching salons, but they definitely gained a new customer!

Love it here. Peaceful. Nice job on nails. Also the owner stopped by and chatted with us after…read moregiving a customer who was graduating from college roses and something else very nice.

One of the best nail salons I've ever been to!!…read more I booked an appointment for my sister and myself last week at this nail studio, and I was pleasantly surprised at how well our nails came out!! I got the cat eye gel manicure and my sister got the cat eye gel manicure with design. In total, it was about $65 for mine and my sisters was about $75. In total we paid about $140 without tip, which I think is a great deal. They did such an amazing job on our nails!! At other nail salons, they are really rough when they prep the nail for the manicure. I usually bleed when nail techs clear my cuticles. But not at Lumi!! They expertly prepped my nail and made them look so nice with no blood or pain involved. I selected Han Han for my manicure and Maple did my sisters design manicure. Both nail techs were so kind, patient, and caring when doing our nails. Han Han helped me pick out my color too!! 10/10 great service and I am making this my new nail salon! Oh and be careful, they have 2 locations!! Don't be a dummy like me and show up to the Lake location when your appointment is at the Colorado location!

I've been going to Lumi Nails, and I can't recommend them enough! Maple is absolutely amazing and…read morealways takes such great care of my nails and listens to exactly what I want. She's so detail-oriented and makes sure everything is perfect every time. The quality of her work is incredible--my nails consistently last about a month with no lifting, no cracks, and no chips, which is so hard to find. They still look beautiful weeks later! If you're looking for a nail tech who truly cares about her clients and does exceptional work, definitely book with Maple. She's the best!

I'm so happy I finally went here! Lisa's work is impeccable! I keep catching myself just staring at…read moremy nails! Lisa seems incredibly experienced; from the way she removed the previous gel without any pain or damage, to how she added the right tweaks to achieve exactly the look I showed her. The atmosphere is very relaxing, clean, and beautiful. I'm so grateful I found this salon after two botched manis in the area that cost a lot more!

Absolutely the best service and positive environment I've ever been in. They are like family here…read more My nails are beautiful but they chip within two days. They're so kind to fix it twice but after the 3rd time my gel nails peeled on all fingers, I decided to give up. They're so kind I'm so sad but this cost me so much time and money therefore cannot risk it happening 4th time.

I've been going to this salon for over 6 years and have always been treated with respect and…read morecourtesy. In fact, I've recommended several friends to the salon. I recently read a review from a customer stating that they felt they were treated rudely because of their brown skin. I have never had this experience with anyone I've interacted with and I'm sorry someone left feeling that way. I can't speak for everyone who works there, but Loan gives the best pedicures, Ruby is the go-to for manicures, and Tracy, Sarah, and Helen are excellent when it comes to gel -x.

This place does a decent job and the prices are low. But the service is terrible…read more When I paid the lady at the front snatched the cash from my hand in a very rude manner. Made me feel this was because of my brown skin. With sooooo many nail places to choose from, I'd say pick somewhere else. I only stopped here because I had time while my car was charging. Definitely won't visit again.

Waxing with Eva was excellent She's very professional and a…read moreperfectionist She did total legs and arms Both look very nice and she has a gentle touch

Super cute school ready nails by Nina! Always enjoy coming here for their fantastic service and…read morevery talented nail artists :)

The ladies at nailholic are all amazing! Ive been coming here for years and they always deliver…read morefabulous designs and keep up with my quirky style and requests lol Kobie is so sweet and talented, I ask for her every time I go! They have nice massage chairs and the whole set up, creating a nice and mellow environment, so its perfect to go and unwind for a self care moment. No matter what im looking for or what my budget is, I can always feel cute walking out of this spa. I highly recommend stopping in and watching them do their magic

I've been going to this amazing salon for 20 years! I love Kobie the owner, Kimberly does an…read moreamazing job too and everyone is friendly and makes each visit so relaxing!

Julie was so sweet and she did a great job on my pedicure. Everyone was also very nice. I will…read moredefinitely come back again when I need to wash clothes.:) thanks Julie

This is under new ownership and it shows. I drove past needing some nail care and there was…read moreabsolutely no customers. My pedicure was really poorly done - it seemed like it was her first time ever doing nails. The nails were cut unevenly, she didn't do any sort of cuticle care, barely even took all the previous paint off that I had, then painted sooooo poorly... it looked like I could've done better. My manicure was ok... but felt really upcharged for a gel builder ($60???!) The ladies were super sweet but I think they need some more skilled technicians in here. It also was really cold and chairs were not very comfortable. It got the job done but I won't be returning!

I gave my Mom a pedicure for Mother's Day. Holly took such great care of my Mom. She took her time…read moreand really pampered my Mom. My Mom said that it was the best pedicure of her life! Thank you Holly and Nailtique for a spectacular experience!!!!

This is an updated review as I've been coming faithfully every month since they opened a few years…read moreago. And frankly, the customer service varies depending on whether the one of the owners is present or not. I went in this past Friday, walked in at 6:40 pm, told the 2 girls at the counter that I wanted a pedicure and gel ex removal. The hostess said ok, so I proceeded to pick out a color. I sat and waited about 10 min, no one was saying anything, not even the guy who normally does my gelx, or the older lady who's usually in charge. Everyone was giving me side eye looks and rushing out the back door. I got the feeling of "she'll figure it out we're closing." It was a bit humiliating. Amy came and said she'd do my pedicure once she got free. I appreciated her so much for taking me on. When I asked her if anyone would be able to do my nails, she wasn't sure. I disclosed that I was having a surgical procedure the next morning and would appreciate if someone could take them off (per drs request). She took immediate action and went to the 2 young girls at the front desk. When she told them that it was an urgent request bc of my procedure, one of the girls replied with, "Well she should have came sooner." That was kinda hurtful bc little did she know that my procedure was emergency stat. And regardless of my procedure, if they weren't going to have time for me, they should have told me when I checked in, instead of having me wait, and I could have gone down the street to one of the other nail salons. Amy turned to another nail tech who was helping another client. Asked if she could accommodate, and yes she asked Vilan if he would be able to take them off and he did. I appreciated him for it. After my services were done, I left within the hour and would have taken 35 min overall had I been seen right away. I've been a loyal customer to Nailtique since they opened but that girls comment and their lack of communication upon check in was disappointing.