I have gone to three different CWCs. The Haymarket, Manassas, and FFX. All three have taken care of me, however I have been going to the FFX location for almost three years now and had my first pregnancy with them. They are absolutely the best doctors I have ever experienced. They are personable, I feel like I've known all of them my entire life. They are reassuring and patient with all the questions as a first time mom. I am now 12 weeks with my second pregnancy and going to the FFX location and once again the staff there are completely incredible. It felt like I was seeing my long time BFFERRRRS. I had an incident while working and received scary news from the ER about my second pregnancy and went to them for more answers. They drew blood to check the HCG levels and came back after 48 hrs to get more blood work done. They called me as soon as they had the results and the doctor was very very reassuring. I hold no reservations with this office. They are absolutely amazing. (: read more

The worst unprofessional staff ever, Manassas location, yesterday I called trying to get some answers bc I was told by the radiologist I have breast cancer. When the nurse Aaron called me back, the communication was breaking up but I was patience and I said I have some questions about my diagnostic, I know maybe a lot of patients thats why probably I didn't hear from you. She immediately started getting aggressive on the phone. I was on tears for her awful attitude. Then I got a virtual appointment for today and I was waiting 15 minutes, I decided to call and a lady answer and she said "but provider is with patients, she is behind, like my time is not important and I have to initiate a communication to see what happened. Then someone call me back and she repeat provider was behind. I decided to cancel after 20 minutes of waiting for the video visit. read more

I will first say that I'm not a fan of the CWC offices operating under different "umbrellas". While I recognize some doctors are part of different offices, it is confusing when you are calling for appointments. Second, the walls are THIN. While in the exam room, I could hear the doctor next door on a video call telling another patient she needed a hysterectomy. I hope things get better for that patient. For my appointment, I told the scheduling office that I needed a doctor that was familiar with a specific condition and its subsequent issues. The only positive is that the doctor I did meet with sat me down in their office to talk, but it went down hill from there. They asked me about my symptoms. After less than a minute, the doctor interrupts me. I am not going to go into details about my medical appointment, but I left feeling dismissed. The solutions the doctor offered did not align with what I was able to do. When I tried to say I couldn't do those because of past history, they pushed back about it being an "industry standard." I left pretty upset because I wasted personal leave and a copay only to not feel heard. I will not be going back and I will be writing the office management. read more

A Women's Care practice that treats women despicably horrible. For over 40 years I have been seeing OBGYN's and have never come across anything like this practice. I made an appointment a while ago and was called the day before to cancel the Dr's appointment. They suggested a next day appointment but I had another medical appointment that I had made a while back so was told I had to wait 3+ weeks because many of their Doctors are too busy or away on vacation. No regard for WOMAN who have professional jobs and meaningful responsibilities. When I asked to speak to an office manager, the person who called me said the office manager was busy. She and was just as rude and stand-off ish as the receptionist. They suggested I call other offices or wait. You are in the business of treating woman with health issues, if you can't treat them honorably and respect their health issues and their schedules then get out of the business. read more

While the providers are very nice and knowledgeable. The billing dept is to be desired for. I delivered my daughter December 2024. I was unaware that I had a different primary insurance and that the insurance I currently had was technically my secondary. Capital Women's Care just advised me that i will owe $10,000 to them because of this. They said because it has been 6m + since my first visit and delivery that they can no longer bill the correct insurance and will discount all my visits to self pay but I will still owe them money. I never recieved any bills in the last 6m + stating that I even owed anything or that my insurance was wrong. While talking to the billing lady she advised me that they do not have time to verify anybody's insurance and that they go off of what you say. read more

Due to a test that was improperly administered by the previous ob/gyn at CWC, I had to reschedule for another test; this time, I chose to try another CWC location since I wanted to be seen by another ob/gyn. I should have trusted my initial gut instinct in finding another practice because CWC is the absolute worst. My appointment felt rushed (Jackson), and my questions and concerns were never addressed or explicitly answered - it really felt like they either overbook patients and you're just a number on an assembly line, waiting to be seen. There is no trying to get to know you as a patient, building any type of rapport, listening to the patient's concern(s), nothing. Extremely impersonal. Again, even with this location, I was never reached out with any follow-ups and did not receive any return calls on the multiple messages that were left - it was shared, numerous times, that there was a concern and worry, but this place shows that they really do not care. I do not understand why it is so difficult for a doctor to place a call that would only take a few minutes to share results that were weeks and weeks overdue. Honestly, I am not surprised with the number of low and negative experiences that others have had - CWC may be a popular choice for others (really can't see how?!), but they definitely score the lowest in my book. +rushed and impersonal appointments +no communication with docs read more

I wanted to give this practice a second chance. Even after several atrocities, including giving me SIX TIMES the amount of the steroid shot I had at 35 weeks PREGNANT. They called me 2 days after the fact at 5 pm and told me to rush to the emergency room. I was there for 5 hours and had to find emergency care for my 5 year old. Thank God the baby was ok, although will we ever really know?? After the bill came that they swore they would pay they danced around and NO ONE in the billing office wanted to take responsibility. Dr. Foster was the only honest one we dealt with. I returned for her. Unfortunately United Healthcare is not working with them. When I called to ask for some type of guidance on what to do or who to see (I also had a diagnostic mammogram last year), the receptionist might as well have hung up on me. Call United Healthcare it's their fault and I guess my problem now? THANKS read more

Stop tossing patients around from doctor to doctor at the last minute . If you cannot staff adequately don't take on patients

I do not recommend Capital Women's Care. I am 32 weeks pregnant and have been going to Division 67. While the doctors I have seen are knowledgeable, their administrative side of the house is disorganized and is impacting my level of care. They do not have one electronic medical record system, they have misbilled me (all prenatal care is covered by insurance and was covered with my first, but I am being asked to pay co-pays now), and they do not have an emergency nurse line. Their practice is in Arlington, but they deliver all the way out in Loudon. They only offer sonograms on Tuesday and Wednesday (which I found out when I tried to book my 32 week appt, and of course had conflicts that were very difficult to move around). I met with the office manager because voicemails and my e-messages were not being returned and the service has not gotten better. This pregnancy has not been a good experience and I am actively trying to find a practice that will take take me as a patient this late in my pregnancy. read more

I started going to this location for my second pregnancy. All of the doctors I saw during my pregnancy had great bedside manner and took the time to talk with me about all my concerns- This is so different from other practices that try to hurry you along or have no bedside manner during such an important time in life. Some of the doctors that stand out are Dr. Kusic, Kim, Hibshman, and Vemuri. Dr. Vemuri delivered our baby, and she is great!! Highly recommend. read more

I've been a patient at Capital Women's Care for many years and was extremely happy with their care during my pregnancy. The doctors here are knowledgeable, compassionate, and put my mind at ease. For regular care the office was good, but my pregnancy experience was really memorable in a positive way. I rotated through all the doctors and would have been happy to see any of them when I gave birth. However, having Dr. Moore and Dr. Stas on call when I ended up at the hospital was especially great. They are lovely! This isn't a fancy office with bells and whistles, but they do have ultrasounds here. Location is convenient off 66. There is always plenty of parking in their lot. I recommend this office to all my friends. read more

I have been going to this practice for about 4 years now and the one thing I can say for sure is that these doctors are absolutely amazing! Dr. Kim especially has been the one who has helped me through it all. The front desk staff is very pleasant and professional as well as the medical staff. The office manager that is there currently goes above and beyond for the patients, for example I needed FMLA forms completed for maternity leave and she completed them within 24 hours after I handed them in. I have noticed that this office is very different from other offices because they ACTUALLY communicate with their patients within a timely manner! I will forever continue to be a patient of this practice and recommend all of my family and friends! read more

I have been going here for over 10 years. Great physicians, excellent customer service staff. Never would go anywhere else.

I was a patient of Dr. Tran's in Fairfax. I was so disappointed that after my annual well woman exam I received an invoice in the mail for $10 for a pelvic exam. There wasn't a description for the $10 on the invoice. I called and a guy had to tell me that, which was mortifying. I reached out to the practice and spoke with a manager of several of the Northern VA offices who said the $10 fee was to help cover the cost of having someone in the exam room. At almost 50 years old, I had never ONCE received any type of charge for my annual visit. And during the exam, Dr.Tran didn't even do a breast exam. I would NOT recommend this practice. They clearly don't understand that there shouldn't be ANY charges for a well woman visit. Shame on them for not supporting women in their health journeys. I also complained of endometriosis pain, only to have Dr. Tran tell me that she could prescribe me a high dose of Ibuprofen. Not helpful at all. read more

Not recommended, poor bedside manner, follow up, and focus on billing rather than what's best for the patient. They also has errors in service and care, and hope others do not experience the poor care I had. read more

I just had Doctor Daya's wife Roula Daya call and scream at me over the phone because I owe $90 telling me they don't want me as a patient anymore and she said she refused to send my records to my new doctor until I pay the balance. I was unhappy with this doctor since my 1st visit. Extremely long wait time, the doctor was terrible at communication and now his wife is calling me (from her personal cell phone) telling them they need to pay my balance because it's coming out of her pocket if I don't pay it and refusing to send my records to my new doctor (after my new doctor sent a request for records 3 times) DO NOT USE DR. DAYA OR CAPITAL WOMENS HEALTH CARW IN TOWSON read more

The wait times are absolutely horrendous and unacceptable. I do not recommend coming here unless you do not value your time at all because you can rest assured that they won't. The care is substandard and to the doctor you're just a number. But that's not the worst part. The bills they send out are a disaster that is intentionally difficult to interpret. They charge you anywhere from $200 to $400 PER VISIT when the doctor spends a grand total of 5 minutes with you. The billing department is unresponsive and unhelpful. Five phone calls and three voicemails went unanswered. I had to ask someone else at the company to email the billing department before they FINALLY called me back, only to tell me they were not willing to work with me over a misunderstanding. Bottom line: Do yourself and your family a favor if you care about your time, money, and health, and GO SOMEWHERE ELSE. read more

DO NOT USE CAPITAL WOMENS CARE! Avoid at all cost. I have had ongoing billing issues for over a year now due to their administration incorrectly billing me. Capital Womens Care will NEVER answer the phone, no matter how many times you try calling. After several months of "care" at Capital Womens, I left the practice. The offices are dingy and old, the front office staff is less than friendly and never felt the doctors or nurses genuinely cared. But most importantly, I have and am still dealing with an going billing issue because they failed to bill my insurance correctly and refuse to fix this issue. Go anywhere else! read more

Worst doctors experience I've ever received! I'm in my mid 20's found out I was pregnant for the first time, very excited to go in and everyone at the office was hostile and rude. The doctor told me to start taking a medication and said "if you start bleeding it's not because of that" they were immediately negative and made me feel like something was wrong or I was going to miscarry but gave no reasons. They had me come in for blood work, never called or shared blood work results- when I came in for my next appointment the Nurse practitioner didn't even know they did blood work twice and had to go look it up. My second appointment we saw the baby, and the heart beat. Still no warmth, no congratulations, they didn't turn on the sound so I could hear the heartbreat. Then they asked if they had given me the first trimester packet when I first came in, I said no. She said oh oops, went to go check and they were out of them again. So I've had no direction or guidance from my doctor besides "if you start bleeding it's not because of the medication". I decided I didn't feel comfortable continuing care here at a place that didn't value me or take the time to give me my blood results back. So I went in person to the office to request my medical records Transferrd as I found a new place to establish care. They were immediately rude again and asked "are you already scheduled somewhere else" I said "yes" and she responded "well it takes 5-7 days to get your records Transferrd so..." hinting at it might not be done in time. I purposely went in person to the office to sign and request the transfer over a week before my new appointment at the new office. It is not 2 days before my new appointment at a new office and I called to see if they had received my records from Capital Women's, they have not. It's absolutely ridiculously. The worst doctors office and worst people working at this organization (only kind lady was the lady drawing my blood, and she even looked at my confused with the blood work they were doing and said I should call to get more answers- she was not in charge of giving results) This long review is part of of all the things this terrible office has done. For the health of you and your future baby, never ever go here. read more

The Fairfax location is the absolute worst. Avoid at all costs. They kicked my boyfriend and I out of the practice at 8 weeks pregnant for declining to wear a mask in 2023! The staff there barely had them on and I was dealing with severe nausea. They made a huge scene about it which was humiliating. Then at the end of the appointment they handed me my files and told us to leave. Chose your doctors wisely and look elsewhere. read more

Totally disgusted with this place. My daughter referred me to this practice after my GYN retired, and we checked to be sure that they took Medicare and on their website it said they took Medicare. After making an online appointment, since I could not get anyone to answer the telephone, and after completing the insurance information stating I was on Medicare, I was told upon arrival that they did not accept new patients with Medicare. Now they knew my insurance was Medicare and they texted 6 times confirming my appointment and emailed me 6 times confirming my appointment, and after driving through heavy traffic from Warrenton, VA to Fairfax, VA, then I had to return home in rush hour traffic. This is totally unacceptable and I would never recommend this practice to anyone!!!!!! read more

They canceled my appointment while I was on the way driving there and then my second appointment scheduled two months later was also canceled. No one answers the phone. This is the worst operation I've ever encountered in my entire life. So frustrating and so not worth it. Finding a good gynecologist is like a second part time job I have to work on. This office is completely unacceptable read more

Worst medical experience of my life - primarily due to front office staff. Do not plan on getting a call back unless you nag at them over and over - and they will bill you for services not rendered. They will offer to help you and explain the system and options - and then ghost you. I wish I had read more of these reviews and talked to other disgruntled patients prior to ever getting involved with them. read more

As someone who's been going to Capital Women's Care and Dr. Patel-Grimm since 2016, I feel really disheartened to write this, but I can no longer recommend CWC to anyone with a uterus following a very traumatic experience with them today. Following the Roe v. Wade leak, I immediately scheduled a consultation to discuss tube ligation. Following a brief discussion to update my medical history, I was asked why I wanted the procedure done. I was then told that in her experience, Dr. Patel-Grimm found that patients around my age experienced regret in having the procedure done because it was permanent and that she would not do the procedure for someone of my age unless there's a medical necessity. I asked her if this was the case, why was my appointment scheduled if this could have been explained through a phone call, and she responded that it wasn't "appropriate for her time to be on the phone for 10-15 minutes." In essence, she wanted to bill me to tell me no. I was told she would put in another IUD and consider having the conversation in 7 years when it expires. After I told her I would be seeking the procedure elsewhere, she thought it would then be appropriate to ask me about my current sexual partners and give me a hug (she didn't ask-she just did hugged me, I'm assuming to make herself feel better because it certainly didn't help me). I absolutely understand if she's not comfortable doing the procedure morally as a surgeon, but I don't appreciate that I was clearly only there for Capital Women's Care to collect my money. Additionally, Dr. Patel-Grimm's behavior was extremely inappropriate. Your gynecologist is one of the last places where bodily autonomy should be questioned and made to feel like a child. Do not go here. read more

They sent me to collections for non-payment of a $31 bill and wouldn't allow me to schedule an appointment until I paid that and provided confirmation??? Really. The phone customer service staff is horrible and I will never go back there. Every time I went there, The NP, I think her name was JAN never really treated my OBGYN concerns and never called me back to discuss any results. Im done!!! read more

This place was easy to find and to get an appointment. However, the gyno I saw was not knowledgeable about my current medical issues and didn't not make me feel comfortable. I will say if if you were coming here for a normal gyno exam it would work read more

They get the job done. Thats it. For the exception of two people (the medical assistant & and the checkout person) I couldnt get any of the staff to smile let alone look me in the eye (my first visit to a gyno ever). I had Jan Masters. Nothing special about her, asked bare minimum questions for an evaluation and wasn't even going to test for a thyroid issue until I expressed symptoms (she didn't even ask me about) as to why I might need one. She didn't explain anything she was doing even though she knew it was my first visit to a gynecologist. She just shoved unfamiliar objects inside of me without saying a word until I was like "so hey! Can you walk me through what you're doing?!" because I was incredibly uncomfortable and nervous. Although she was friendly, the checkout girl was completely clueless and did not breakdown the charges and just told me the total was $118. I paid, thought everything was over with (because I was a self pay patient) and did not plan on coming back. A few weeks later, I got a bill for $120 for tests I wasnt informed I took, and was never told I would be billed for later -_- There isn't one thing special about this place, everyone acts like they hate their job and they are pretty shady with their billing. I suggest looking harder for another clinic because like other reviewers have said, "if you want someone that cares about you, don't come here. read more

These docs delivered both of my kids! Dr Kusic delivered my older son and doctor Hipsman (sp?) delivered my baby girl 6 weeks ago. When I was recovering from my c-section, the OB on call came to see me. So, I saw Dr. Hou and Dr. Walker. I honestly think that all of the docs here are great, but Drs Kusic and Hou are my "favorites." The ladies at the frint desk are really nice. I had to call two times today to switch my appointment around (no sleep, newborn) and the person I talked to was really accomodating. read more

All the OBs at Capital Women's Care are great -- I really like the practice (I had been to a few OB offices before getting pregnant looking for the right fit). I LOVE Dr. Kusic. I had seen him once at the office before he delivered my daughter last month. At the office visit he was efficient and thorough with a good bedside manner, and he answered my long list of questions. He also has a good sense of humor, which is always welcome! At the hospital, Dr. Kusic was reassuring and patient through hours of labor. When he saw things weren't progressing, he gave me the option of laboring on a few more hours to see if things would change to avoid a c-section. They didn't, and because my water broke we were on a tight timetable. We ended up doing a c-section, but Dr. K was fantastic -- he calmed me down and was great during and after the surgery. Both of us were healthy after the delivery, and my incision is healing great. Although I wasn't planning on a c-section birth, I couldn't have asked for a better experience. My husband and mom were also both impressed with him throughout the day! Love, love, love. Dr. Michelle Stas is my other favorite. I saw her once when I was in Labor and Delivery at the hospital for a scare earlier in my pregnancy and a few times at the office. She was calming and really knew her stuff, I felt like I was in good hands, despite being very nervous and upset. I've seen all the other doctors as well, and they're also good -- and they deliver at a great hospital (Fairfax Inova). NOTE: I went to the Alexandria, VA location on Walker Lane (near Springfield) -- but it looks like most of the same docs are at the Fairfax office, too. As another reviewer mentioned, labwork and sonograms are out of house, but I didn't mind that -- they give you plenty of heads up on when those appointments need to happen, so I was able to schedule convenient times for them and they weren't a big deal. I could see how that would make it easier if it was one stop shopping. The doctors in my opinion made up for this! read more

I have been going to Capital Women's care since I was 15 years old, and I do not have one complaint. Dr. Tran was the only doctor I would see for 7 years until I got pregnant and was required to see all of them. I was just as pleased with the other doctors as I was with Dr. Tran. Dr. Kusic delivered my baby and made it as pleasurable as C-section can be. When I need to get in I am able to easily make an appointment. If I have a question or concern I quickly get a response to a message left for doctor. I go to all offices, Herndon, Fairfax, and Alexandria. On the downside they do send you to collections quickly with a low balance which is unfortunate but has nothing to do with the care that the doctors give. read more

I've been with them for a little over two years. The doctors are great. Dr. Hibshman is really nice and I liked her a lot. Dr. Hou also. Dr. Kiszkiel delivered my son via planned c-section 9 months ago and she was fantastic! If I have any more kids, I would want her to deliver them. I was really nervous about the anesthesia not working (it didn't for my first kid, and having a c-section without anesthesia was the worst thing I've ever been through). But Dr. Kiszkiel was great in reassuring me I'd be ok and they'd make sure the drugs worked and everything. And it went great! The recovery was so much easier than my first one as well, because I had a good doctor this time. I liked Dr. Kusic a lot as well. He did the circumcision on my son the next day and the nurse was literally raving about what a good job he did. I'd never see it before, so I had nothing to compare it to, so I'm taking her word for it. Making appointments was very easy and the front desk staff and other nurses are all really nice. The only reason I'm giving this place a 4 instead of 5 is all the things they don't do in house. The last Dr. office I went to for my first kid, they drew blood, did sonograms, glucose test, all in house. Here, I had to go to a different place every time. It was a HUGE pain in the ass. The sonogram place made me come back because they needed more pictures. They use LabCorp for all their testing and they are THE WORST! (I'll write a review for them later.) All together it was like 7 or 8 extra appointments. It was just so inconvenient having to make all these extra appointments, when my last doctors office did it all on my regular visits. read more

First time mom here, am also very picky about doctors & have good things to say about this place. I have seen 4-5 of the 6 OBGYN's here and all have been extremely knowledgable, professional, and reassuring. The differences really just come down to personality, some are more sassy, funny, quiet than others. The nurses are also very friendly and professional. I took off one star, because of the admin staff. The check out people are okay---they're organized, but not the most friendly. I would say the check in person is straight up unfriendly, only greets certain people when they come in, minimal eye contact, very impersonal. When I talk to admin people on the phone; however, they're courteous, so it might just be an in-person thing. Overall, I care more about the quality of the doctors and am less picky about admin staff friendliness, as long as they get their jobs done, which they have. Would highly recommend this practice! read more

Dr. Moore was beyond gracious and calming. She explained everything she was doing and made me feel extremely comfortable. HIGHLY recommend!! read more

I have been coming to CWC ever since my very first well woman visit. I am now 32 and pregnant. I called and scheduled my first prenatal visit with a D.O. (my OBGYN left the practice in 2020). My partner and I both decided against a sonogram for the visit. I called a week before the appointment, cancelled the sonogram and stated that I still wished to see the doctor for prenatal care. Upon arriving the day of my appointment, I was told "we're starting with your sonogram" I reminded the assistant that I didn't want to do one. Then I sat in the exam room for some time waiting for the doctor. The assistant came back and said "ok, now we will do your sonogram". Then I reminded her for the second time, I was not doing the sonogram. The doctor then came in the room and stated that "my fetus is not viable unless I hear a heartbeat". I told the doctor that I know I am pregnant because my body is changing, I am connected with my baby, and I had a quantitative hCG blood level checked showing me the gestation period. Then the doctor said that she would be unable to give me an EDD unless she did a sonogram. My response was that she can calculate it based on my LMP and the average days of my cycle. Then she said that, I could be having a tubal pregnancy, so the sonogram is best. Then I responded that, I am not having any symptoms that would indicate a tubal pregnancy. The doctor then refused to give me any prenatal care because I would not do the sonogram at 10 weeks. I had to walk out of the clinic without any care. I found it quite disappointing that my wishes and values were not respected regarding my pregnancy. I am a registered nurse and I came to an informed decision to not do a sonogram. The doctor used fear to try to coerce me into receiving a treatment that I did not want. Furthermore, the doctor attempted to erode me of my bodily intuition, my self-confidence as a mother, and my connection with my baby. read more

Jen Masters spends little time with you, answers questions as curtly as possible, and sends you on your way. I think I was in there for a total 10 minutes. I had lots of important questions, all of which were seemingly dismissed. I wouldn't recommend this place at all. read more

DO NOT go to Dr. Stern. I tried to make an appointment with another doctor but he was the only one available, so I gave it a go. I went for some female issues but he couldn't get an instrument in because the area was too dry. He got very frustrated and without even a hint of warning, he just stuck his finger up my hoo-ha to manually get some samples. I've never felt so violated. I'm not a freaking specimen, I'm a human. read more

So happy I trusted my gut to leave this practice when I did during my pregnancy. In my opinion, the front desk staff were less than pleasant or helpful. For something as simple as needing an appointment to return to the office to have blood drawn for a test (which they couldn't do the day I was in because they were out of consent forms) I was given 2 days with 2 different times to return, both which required me to take off of work a second time in one week. I even tried to let the scheduler know one of the times would work but I would be 10 min late because it's the time I get done working and am only 2 miles up the road. She informed me I would not be seen if I was late. I took an hour off work, made it to my appointment early and was brought back 15 minutes after my appointment time. I won't even begin to discuss the horrible experience of having blood drawn at this office. I felt they had no idea what they were doing. At my 14 week visit at a new practice, after reviewing my records, I found out routine blood work was never done, let alone mentioned to me as part of prenatal care that would have been done much earlier on in the pregnancy. read more

I'm pregnant and expected that the doctor would give me some advice or even some information about pregnancy - like what to expect, how to take care of myself, what should i do if something happens, etc. I received absolutely nothing except... here are some brochures for you to read. Just terrible! This is my first pregnancy and expect more from the doctors... it was not a comforting visit at all and DO NOT RECOMMEND this place to ANYONE. read more

I went here over a year back and never returned, but not because I didn't try. Dr, Hou was very friendly and polite, he made my initial visit very pleasant. Many tests were order and then at a follow-up what need to be done was explained. That is where my complaints start. Many women have Fibroids and Endometriosis, yet for some reason I was going to require THREE SURGERIES?!?! The first immediate was to be robotic vaginally, second in 6 months laparoscopic, and the last 12-18 months later for a full hysterectomy. No alternatives were mentioned nor discussed: injections, hormone therapy, etc. Why not just do the third surgery as the first and only even? I would give him overall a THREE STARS due to his knowledge and personality, but not more due to the fact that treatments options are not all discussed and those provided are not up for discussion. The office staff was terrible. Terrible over the phone, rude, curt, constantly putting people on hold. Then scheduling became a NIGHTMARE! You know how it is to get scheduled for an appointment THREE MONTHS OUT, just to get a call the week before cancelling because they made a mistake and scheduled you on surgery day. No problem, just reschedule me... THREE MONTHS OUT AGAIN!?! They made the error, not the patient, and they push you fof another three months. Not a big deal, these things happen... After the THIRD TIME OF RECEIVING A CALL (9 months) to reschedule an appointment "accidentally" scheduled on his Surgery day. That is the time to conceive and birth a child, but bet if that had been my situation I would have actually been seen. If I had irresponsible staff like this, I would fire them and send out cards encouraging clients to return. OFFICE STAFF = ZERO STARS!!! Third, this is irrelevant to the practice and more something that just bothers me personally. They have hair removal service. ?!?! This is not like an upscale cosmetic surgery center with spa and accommodations. Find it a bit tasteless to have laser hair removal with a medical practice, why not throw in a teeth clean and foot rub? read more

Dr. Patel-Grimm still is very nice. But I'm not happy with the overall level of care at this clinic. Once you leave the exam room, there is ZERO follow-up. I've NEVER received ANY test results (e.g., from annual exam), either by mail or by phone. When I decided to wait with a particular form of birth control and had a follow-up appointment, Dr. Patel-Grimm chastised me (with a smile) about not coming in to see her, but didn't ask anything past that. And when I wanted an IUD, the receptionist handed me pills to prepare my body beforehand. Pills were in a small ziplock bag, no label, NO instructions, zero printed instructions. I know perfectly well what the medication is and what it can do (terminate a pregnancy, for example), so this isn't something you mess around with. IUD placement is a serious deal. Having had one previously, where everything was very carefully scheduled, confirmed, and discussed with nurses and physicians, this shabby level of care is shocking. Didn't take the pills. Not returning. ------------------------------------------------------------------ Saw Dr. Patel-Grimm for a consult and REALLY liked her. She was exceptionally warm and friendly, really listened, was super knowledgable, and re-piqued my interest in medicine as a career. She was so awesome she almost could interest me in having another baby. Almost. :) read more