Tldr; Nice environment, people, and stock. Worth the trip…read more Wowza! Think you have to go to Austin for a good head shop? Think again! By far the best shop I've been to in quite some time. Definitely my new go-to. I personally decided to stop by in search of a Vape charger and maybe a bottle of liquid if they were well enough priced. The store was set up nicely with a center area for guests surrounded by glass display cases. A wonderful employee, the pretty girl sporting a pixie, immediately greeted me and asked if there was anything I needed. Upon stating what I needed, she asked to see my battery in order to make sure she provided me with the right charger and continued on to test the charger in front of me so I would know it fit and worked. After that, it was on to liquid. Their two brands (because more is not always better) were VERY well priced between $7.99-$9.99 for a 10 mL bottle. Vapor-Aid, the higher end liquid, had a wonderfully organized tasting bar and the store was well stocked with each flavor in varying nicotine counts. I left with two bottles.

Avoid this store!! They sell knowingly bad products. I gave them a 2nd chance and the product was…read moredefective both times, spent over $60. They were very rude and said I was out of luck. There are many other stores in the area try those. I should have listen to people who told me to avoid this store.

This place has the friendliest staff. Great pricing and know the products well. They did not have…read moremy favorite vape juice once and recommended a great substitute until they were restocked. Very wide selection and have saved me more than once when I have broken my tank glass.

I've been here many times over the past few years. The owner, Gali (sp?), is genuinely one of the…read morenicest men you'll ever meet. He's got such a huge selection he can barely fit it all in the shop. Cheaper than most other stores I've been to recently.

Reflecting the same experience as Herman R. I'd used one of their competitors three times with…read moreincreasing dissatisfaction & pricing. Linde apparently doesn't need your amateur non-commercial business, but I feel like Alamo deserves it!

I have used this business for many years. they are very knowledgeable, helpful, reasonable pricing…read more I recently tried a different place because it was more convenient and received incorrect info and lackluster service. As a non professional, I rely on the expertise of these guys and I have always been happy with what I got at Alamo.

Really fast and great work for a very affordable price glad I found mr Munoz really helpful on what…read moreto do for my house and has such a creative mind that he will make your idea come to life

Fernando and his helper did a fulvous job on our front porch railing. They were here when they…read moresaid they would be here. The design of the railing matched our plan exactly! Our neighbors now stop and drive slowly as they pass by. The finishing paint was perfect. They cleaned up without a trace. We're 100% pleased!!

sent me the wrong item and is now holding my money hostage while i made the return to usps, they…read morehavent returned my money because usps hasnt delivered it yet. wouldnt recommend buying from them especially online.

This store is excellent! Not only are the employees very welcoming but are also knowledgeable on…read morewhat they are selling! Helpful and kind. If you're around this area, this. Is. The. Smoke shop to hit up for your smoking needs.

Local owned, great shop, in and out in less than 10 minutes. Good price and knowledgeable, I would…read morerecommend Sur-Powr Battery install over any auto parts store.

Amazing service! It's an extremely cost efficient and reliable business for whatever kind of…read morebattery you may need. From my experience, Sur-Powr will always make sure you're taken care of in a timely manner and at a great cost compared to other companies like Auto Zone!

***The Downhill Slide of a Former Legacy Customer*** I have…read morebeen coming to this shop for nearly 7 years, back when it was a cool, knowledgeable, vape-only store with an unprecedented juice selection. Sadly, under constant management changes, this place has completely lost its identity and its respect for loyal customers. **The Good Old Days:** Years ago, the original team was incredible. I remember the guy with the gauges in his ears who knew my face and my roommate's face the second we walked in. It felt like a community, and they actually knew their products. My roommate and I on any given day would dump sometimes hundreds of dollars into the store. **The Decline:** Then came the pivot to CBD and Kratom, the gutting of the vape juice selection, and the arrival of completely clueless staff. A while back, I went in with a technical question about my mod. The new staff was so untrained they literally told me to go to *Vape City on Guad* because they couldn't help me. Imagine a business sending its own customers to the competition! **The Breaking Point:** To top it off, they recently upgraded their account system and completely wiped out the old database. That means years of accumulated loyalty points? Gone. But yesterday was the final straw. I had a chaotic 48 hours and ended up needing to use my legally valid temporary paper ID (the official printout you use with your expired license while waiting for the new one in the mail... if cops accept it as valid why can't the vape store?!?). The new clerk refused to sell to me because she "didn't recognize me" and couldn't find my phone number in their wiped system. Here is the kicker: **The police accepted my ID as 100% valid two nights ago, but this vape shop wouldn't.** I explained the law to her, but she refused to budge or show any critical thinking. Has no one working here ever renewed a Texas license online before? Unless the ownership sees this, reaches out with an apology, and promises to actually train their staff to be less ill-witted, I will never spend another dime here. Go to Vape City instead--even their own employees recommended it.

I've been going to the Round Rock location for over 2 years, they were friendly, helpful and always…read morehad what i needed in stock. About 45 days ago, that all changed. New owners took over, stock dwindled, as they went on a honeymoon in the middle of signing papers. 6 times I've been in, no Juice, no coils.... Looking for dependability and consistency in stock. They don't have that anymore.

Love this Vape shop, Ken is really helpful and patient with his customers. I'm fairly indecisive so…read morehis expertise was greatly appreciated. Lots of juice options, and as far as I can tell he regularly gets new stuff.

I appreciated the knowledge regarding different products however returns and refunds were not an…read moreoption within 10 minutes of purchasing. I bought a MiO vape pen and some juice. Within the first few puffs the smoke began burning my throat so I called asking for an exchange or refund. I was told that I smoked it too early and the juice needed to settle. The sales clerk explained that the box stated waiting 10 minutes after adding juice or you burn the cotton. I was offered the option of purchasing another pen, but that their hands were tied when it came to a refund or exchange. I re-read the products box/instructions and the label actually says to discard the pen after 5-8x use because the device will eventually lose its flavor potency, not the clerks original explanation of "it says wait 5-10 minutes. Lots of vape shops offer refunds and exchanges on defective devices, this one does not. And yes, I always keep it polite.