Very helpful the team has gone above and beyond! I will be using EEJ for all my repair needs.read more

Mickey was professional, thorough, and knowledgeable. He worked hard to get my refrigerator back…read moreup and running and was clear about the costs and tradeoffs. He found reliable parts at good prices and took the time to see if the new part really fixed the problem. Totally trustworthy. Would recommend for all your appliance repair needs.

This appliance repair shop is the best. I think the technician's name is Ryan. In any case he was…read moresuper knowledgeable and helpful in letting me know my washer was toast and would be best to replace instead of repairing it. My washer was under warranty and I appreciate him being candid with me and not trying to sell me on an expensive repair. I called and he came out the next day and submitted the claim for me to get it worked out. They have in stock a bunch of parts, so if you're fortunate to need a replacement part, they may have it immediately and you won't have to wait for it to be ordered. I've also used them for other appliances and every time I've been very satisfied. They're efficient and skilled and it's a small shop, so you talk to a real person and a short turnaround for a service appointment.

Ryan diagnosed our washer's problem and ordered the necessary part. The part arrived and was…read moreinstalled 4 days later. The repair cost was much less than a replacement. Ryan is a friendly guy and very experienced in appliance repair. We have used All Appliance Parts in the past and will do so again for any future appliance repairs. Highly recommend.

Our GE washing machine stopped in the middle of a cycle. I did my own research, watched YouTube…read morevideos and even called GE Help Line directly (no help there). Called Four Needs and started planning to visit Lowe's to buy a new washing machine. Made the call on Thursday evening and on Homero arrived Friday morning. Within 15 minutes he determined there was a clogged drain pipe (I had checked the drain yesterday, per YouTube). A small sock had gotten sucked in. He was able to suck the water out of the machine, unclog the drain and I was washing the next load. $150 - and didn't need a new machine! Homero is the best! Thank you!

I had an excellent experience with Four Needs. From start to finish, Carlo's communication was…read moretop-notch -- a rarity with many companies I've dealt with recently. On the repair side, Roger was outstanding. You could immediately tell he's incredibly mechanically inclined. Even though he'd never worked on our specific brand and model of range hood, he quickly figured out how to disassemble it and install the new motor -- something that would have taken me far longer to troubleshoot on my own and hours watching YouTube Videos. He worked efficiently and made a point to clean up after the repair, which I really appreciated. Four Needs has earned a permanent spot at the top of my list for future appliance repairs.

This repair service is simply the best! I recently had my GE…read morerefrigerator fixed that has been leaking. Not only was the technician Alex very knowledgeable and nice but he fixed the problem at a very fair price!! He left the area very clean also. I totally recommend this company and will use them again in the future if any of my other appliances have issues,

Wow - talk about a great experience from afar…read more My tenants notified me that our relatively new GE dishwasher was not draining properly, and when our typical vendor was not available to do the work, I turned to Yelp, and bam --- found U-Appliance Repair. They were able to come same-day (unexpected), diagnosed the issue (circulation pump motor), and then was able to apply my service fee towards the repair & labor. The next day - the work was done. Seemless. Great communication via Yelp. And made me look like a badass with my tenants. Huge advocate here - thank you!

Very pleased with On Point. When they had to reschedule they let me know. The repair person knew…read morewhat he was doing and did it well. The price was fair. Would gladly do business with this company in the future. Highly recommend.

I have used On Point the past few years for my washing machine and my refrigerator and they were…read morehonest and knowledgeable for both. My fridge deli drawer kept freezing over and they came out and fixed it within a day or two of calling. As for my washing machine, they were not able to fix it because it was a motherboard issue with parts that were no longer available for my specific model. He gave me a few ideas of ways to get as much life out of it as possible and it continued for another 6 months using those suggestions. They had a $75 charge for coming out which I thought was fair even though they were not able to fix it. I would recommend using On Point for your appliance repairs because they are timely, friendly, honest and fair.

Danny came out and fixed both my dryer and washing machine during separate calls. He is…read moreknowledgeable and responsive at a reasonable cost. I will be using him in the future.

Jacob diagnosed the problem with our Whirlpool fridge quickly and replaced the broken part the next…read moreday. He was very pleasant, knowledgeable and clearly explained what the problem was. Cost was commensurate with service provided. Did not give 5 stars as he was delayed considerably for the second visit. An update about arrival time would have been appreciated, but otherwise, I was very pleased with the service and would use again. He arrived with a mask on and kept it on.

I bought a used electric smooth-top range from them 11 years. They delivered it, gave me a good…read moreprice, and a warranty. Eleven years later it's still going strong.

Dealing with Alberto's is night and day from doing business with the big box stores. I won't go…read moreinto the nightmare I had with one of the box stores. But Alberto's has been a DREAM. They answer the phone! You talk with a human! And they are all so very hospitable and helpful. They even hooked up the washer I was looking at so I could see how quiet it was. Wow! Delivery, the same. Very helpful hints given about monthly cleaning of the machine that I'd never heard of before. So far, I could not be happier with the service from Alberto's. Not to mention, I paid half of what I had paid for at the big store (got my money back from the big store).

I'll join the long list of customers who have been duped by this guy. He sells broken - not…read moredinged, dented, or used - BROKEN appliances. He'll then claim to have ordered a part or some other excuse and then he will disappear completely. I bought a washer and dryer. The dryer shuts off after 10 seconds due to a faulty heat sensor. He brought me a "replacement" dryer that screeches metal on metal as it runs. We haven't had a properly working dryer in nearly two months of steady phone calls and texts trying to get it fixed. At this point, I have to go out of pocket again to have someone reputable make the repair. I wish I would have seen the reviews before I did business with him via Craigslist but he's good at changing phone numbers and classifying his company as "out of business" as a way to avoid the bad reviews or being delisted from Craigslist. Please avoid at all costs! The guy is a criminal and should not be in business.

Sold me a broken refrigerator, via an ad on craigslist. After he tried to fix it twice…read moreunsuccessfully (with my having to buy ice every day b/c the fridge didn't work), I asked for a refund, but then he just disappeared. He doesn't put his business name in his craigslist ads, probably because his reputation is so bad, but then he shows up with an "Austin Appliance" truck. It's the same guy depicted in one of the other reviews here. This listing keeps getting changed to "Out of Business", though he's clearly still in business, just under the radar. It's either getting changed to Out of Business because he keeps changing phone numbers, or else he's falsely telling Yelp himself that he's out of business, to prevent people from leaving more negative reviews.

Honest and reputable to the core!…read more I had another repair company break my fridge via a compressor installation so I reached out to several repair companies to determine if it was fixable. Travis County was so responsive and it was a piece of cake to schedule them to come out. They were very communicative about the appointment and arrival at time. The technicians were professional and expert. They had to deliver me bad news but they did it with a thorough and expert explanation. It's truly so refreshing to have someone be so concerned. I would recommend them to anyone! P.s. I used the help request a quote feature to find them!

Alex was super! He explained everything, and tested each burner and the oven. He leveled the range…read morewhen he was done with the hook-up. I am quite pleased.

Just finished up my visit from Tim and have to say what a pleasure it is to work with him and Roni…read more They're just the nicest people and really try to provide the best service possible. He's helped me with my appliances at my house and my mom's over the past few years, and we've been very happy with his service. They try really hard to be accommodating, and I've appreciated that. Usually when an appliance goes out, there's a slight panic, because food is going bad, you can't cook, etc. I've attached a picture of my latest oven igniter that he replaced. Yay! Tim is also great about explaining what the problem is and what the possible solutions are. I've definitely learned a few things from him. I highly recommend T&P!

Always a pleasure to business with this company. I have used them for years. It is nice to work…read morewith honest people when it comes to repairs... If it can be fixed they fix it if not they let you know it's not worth fixing .. Thanks