Amazing Food, Service & Ambiance.. This excellent sandwich shop is easy to find in the COSTCO shopping facility at Plumb Lane & Harvard. The facility is welcoming, well lit, spotlessly clean & has a huge parking lot. The staff is over the top friendly & anxious to help with ideas from their huge menu. Prices are moderate. Free soda refills are available. The food is made to order, fresh & really delicious.. You won't leave hungry !! read more

There was a couple in front of me who were having a difficult time ordering a cheese sandwich as the person behind the counter didn't seem to be able to comprehend a sandwich made with no meat. The customer even ordered it as a cheese sandwich no meat. Anyway on to ky review. I placed my order at 1152a per the receipt. I did not get my order until 1213pm. That's a long wait for 1/2 a salad ordered as it is on the menu- no special requests. Love the food but unfortunately will not be back to this location. read more

The restaurant was clean and inviting. The young man the took our order at the counter was friendly and helpful. I had the Bobbie, it's my favorite. It was excellent. This is a great local sandwich shop. read more

Capriotti's Sandwich Shop - Sandwiches Near Me - Reno, Nevada

The service is great here, the food is excellent and the place is always clean and inviting!

First time in. Not sure I'd go back. The sandwich was alright. The man who took our order didn't make eye contact at all. I noticed it with other customers as well. It took well over 30 minutes for two cold sandwiches and a side of fries. The way it was wrapped was not great. As soon as we opened the sandwiches everything started falling out. There seemed to a communication issue among the staff. There were about 5 other tables waiting for food as well. The seating area was clean. read more

When I want a good sandwich I go to this location. Everything i get quality service and quality food. They happened to be short staffed this day, but the 2 guys still killed it. I ordered the tuna for the for time even though the French dip is my go to sandwich. The tuna was delicious. My husband did the half sandwich and half salad and it looked so good. This is the best capriottis location in town. Thank you for always taking care of us. By the way, can you please bring back the small bags of cheetos? read more

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Absolutely delicious, highly recommend. Best vegetarian sandwich I've ever had. The flavor was delicious, I got the medium size and still had leftovers. The fries were delicious & seasoned just right . I love this place and appreciate vegetarian options read more

Capriotti's Sandwich Shop - An impossible Philly cheesesteak sandwich, delicious - Sandwiches Near Me - Reno, Nevada

Slow service ever.. not recommended if you have less than 30 minutes. Just to order o e sandwich. Employees are slow and don't care attitude. Food is good but service suck. read more

Capriotti's Sandwich Shop - 35 minutes for a sandwich and salad. - Sandwiches Near Me - Reno, Nevada

Thank you, thank you for having my 10 tasty assortment of sandwiches and salads ready for my 11:00 team meeting, just perfect timing. There are few businesses that open early enough for catering orders, great find! I can not thank you enough for your service, quality and great sandwiches! My go to in Reno, high 5!! read more

Couldn't pick just one, so I went for two minis -- though honestly, a medium is the better value. I really wish they offered a mix-and-match option because the menu is packed with so many tempting choices. The cheesesteak BLT was a total flavor bomb with a perfect meat ratio and crispy bacon (ask for it that way). The Capastrami loaded with meat hit the spot for my pastrami craving, though it could use a touch more Russian dressing. The Housemade Turkey was fresh, simple and always a winner. Soft, fluffy bread tied everything together beautifully. I was so sad they were out of the loaded fries -- hoping to try those soon! Overall, the sandwiches were awesome, the options are endless, and I'll definitely be ordering again. read more

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First time being here and the place was pretty empty, lots of traffic Rog people once we were waiting for our order. Staff was nice and they were busy with call in orders and catering orders. Place is clean and open with lots of dining tables. I enjoyed my Hot Bobbie And fries. Fries were super hit and crispy.... They did have an issue with the oil so it took a bit longer to get but worth it .... I'd come back and try another sandwich. My hubby had the cheesesteak and he said he liked it... I didn't get to take a picture of it before he started. read more

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My husband is incredibly picky about sandwich shops, and this is his favorite in town. He always gets a big meatball sandwich, and he's always happy with it. The meatballs are huge! My favorite menu item is the balsamic chicken salad. It tastes so fresh and healthy, and the salad dressing comes in an appropriately large container. The glazed cranberry walnuts and gorgonzola cheese crumbles are to die for. I'm not usually in a bread mood, but the Bobbie turkey and cranberry sauce sandwich is a must-try at least once. This location has lots of parking, is clean, and is staffed by friendly, hard-working folks. read more

Been here twice for Door Dash. Pathetically slow and rude. Sloppily dressed. The model for how not to run a business. Employees couldn't care less. read more

My American Wagyu Cheesesteak was tasty - when I got it. We waited at least 20 minutes for our orders, and they forgot to make my sandwich. The Wagyu beef was a good choice--better than the usual beefsteak, and the bread was good. Note to owners: Hire more people. There was one person making the sandwiches which includes working the grill, too. read more

Capriotti's Sandwich Shop - Dining area, Sep 2025 - Sandwiches Near Me - Reno, Nevada

This is the worst sandwich shop in the Reno area. The staff is very, very rude. They got the order wrong, even though we were charged for everything. I'm surprised they're still open! 3 of the staff were extremely rude to my elderly mother, especially when she was expressing her concerns. I'm truly trying to hold my tongue with this review. Please, for the love of God, no one else ever go to 1280 E Plumb Lane Reno, Nevada 89502. The managers, assistant manager, and another guy is extremely rude. We spent almost $30 on the order, and they messed the whole order up. This place needs to be shut down. My mom asked for a complimentary bag of chips, and 2 managers snapped at her. And the 1 manager asked her "do you want me to repeat myself?" Very snappy with my mom. I almost slapped him. read more

Best sub place in town. It's so fresh. The service is great, and the restaurant is always super clean and welcoming. read more

Capriotti's Sandwich Shop - This is the chicken cheesesteak with a gutted bun, lettuce, tomatoes, and hot pepper. My favorite. - Sandwiches Near Me - Reno, Nevada

I am making this post in real-time. I arrived at the store and ordered a cheesesteak sandwich at 10:56 am. It is 11:38 and I am still waiting. The store had 4 guests in it when I ordered, so it is not busy. The manager was rude and when I'd re-inquire about my food he'd keep telling me "yah the grill is running behind". Burned my entire lunch break waiting on a sandwich. I will not use this site again and I do hope that the owner sees this message. read more

Capriotti's Sandwich Shop - Sandwiches Near Me - Reno, Nevada

Delicious Sandwiches! Ordered a large box of sandwiches for a meeting today, the sandwiches were delicious! Get the Bobbie! Thanksgiving on a roll!! Super delicious! The other sandwiches were super delicious as well! So delicious, you want to keep eating even though you are full because they are so tasty!! The people working in this warm and comfortable restaurant are very friendly and helpful! Place was super clean! Tables were nicely arranged and the seats were nice and comfy! The bathrooms were exceptionally clean too! Great place to get delicious sandwiches!! I will be back soon!! read more

WTF?!?! When you walk in the store and nobody says shit to you and have the audacity to ask for a tip! My gawd this place used to be awesome read more

The sandwich was good but it took 35 minutes just to get my sandwich. 2 employees working the lunch rush.

Ordered some food to pickup. Still preparing when I arrived. No line. Counter help was nice enough. You have a smile. Only took two more minutes for the sandwich to be prepared. What I ordered: 18 inch chicken chipotle crunch: Sandwich was good, prepared how I requested. Nice enough people, price is just OK. Not great not bad. One thing it was nice, the place was really clean. So yeah I would come back again read more

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Great sandwiches and the bread is AmaZing!!! We ordered our food to go and everyone enjoyed.

My favorite go to sandwich is the Bobbie. It's their take on the ultimate Thanksgiving meal all in a sandwich. Inside is shredded turkey, delicious stuffing, and cranberry sauce. You can get this sandwich either hot or cold but my preference would be to get it warm. Store is clean. Business offers dine in, take out, mobile order pick up and delivery. Get the perks and download the rewards app. Earn points and get discounts! It's worth it. Downside about the franchise is the staff. It seems like every store I go to, the staff come off as unfriendly or doesn't make eye contact. It comes off as unwelcoming. read more

First time trying this place and I ordered their chicken sandwich. I absolutely enjoyed every bite, it was full of so much flavor. Definitely, coming back for a quick to go sandwich craving. read more

Capriotti's Sandwich Shop - Crunchy Chicken Chipotle Sandwich. - Sandwiches Near Me - Reno, Nevada

Have been here twice in two weeks, will be back more. Delicious tuna subs, chicken and beef cheesesteaks also. Place is clean, staff are very nice and helpful. The sub roll is fantastic ! We lived in Philadelphia, and are picky about our rolls, lol. Thank you to Jeremy and Sergio for the great food read more

Food is always excellent. The free delivery is not free!! A $16.00 sandwich cost $30. If I search free delivery it should be free. I'll tip, for sure, but don't advertise free on yelp and charge a fee. Dick move. read more

Everything about this place is spot on. Very clean One of few places that put gloves on when prepping your order. Food is always on time and tastes so good. Customer service is fantastic read more

Capriotti's Sandwich Shop - Sandwiches Near Me - Reno, Nevada

I had ordered a CAP'S Chopped Italian with Balsamic vinaigrette dressing for delivery. This salad comes with Italian meats or so the descript says. When I received my order there where No Italian meats but there was a very small amount of Chicken. I also ordered balsamic vinaigrette dressing but instead received a red vinegar instead. This was the worst salad I have every had. I could not believe that an easy order as that could have been messed up so badly. Very disappointed! I will not order from them again. They have lost my trust and wasted my money. read more

Making the rounds to an awesome favorite. First time at this location though. Our food was expertly prepared and they didn't skimp on anything here! My cheesesteak was perfect and so was the Capistrami we ordered! Can't wait to hit this spot again soon! read more

Capriotti's Sandwich Shop - tables and chairs - Sandwiches Near Me - Reno, Nevada

Excellent cheesesteak sandwich. And a fair price. Very delicious. Cookies were good too read more

Actually we arrived 10 minutes before closing and this team was professional and welcoming even though quitting time was around the corner. We ordered, they prepared and presented the food quickly. Even made a fresh batch of cole slaw, which was a huge bowl. Restaurant was clean and self serve drinks a plus. We liked our visit very much. read more

Capriotti's Sandwich Shop - Classic Cheese Steak - Sandwiches Near Me - Reno, Nevada

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They were opened on the 4th and their sandwiches were delish! We ordered the classic cheesesteak w/o mushrooms and the pastrami. Yum!

i'm from out of town and wasn't sure where to go to grab a bite to eat. Luckily, I picked out Capriotti's to get my food from. The food was great. The service was excellent. I definitely recommend them. read more

Order here quite often for lunch. Even do pick ups for my team at work. Food is on average made correctly and tastes really good. Staff have there stand outs as any place does. Last sandwich I got was the wagu roast beef. Was top notch may have passes my other go to the Philly. They do have a good selection. On average they make one filling sandwich. Try out for your self. read more

Stopped there today. On my way. Taking my friend to the airport. Had a very good meatball sandwich.my friend had a turkey sandwich all was very good. read more

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A delicious and well made large waygu steak Au jus dip sand. Great customer service! Restaurant was very clean and the staff was very pleasant and the fact that my order was correct and made really fast enhanced my experience of this Caps! read more

So the food is amazing my mom even worked here before she passed always loved this place . I was here today and the cook on the grill was kinda rude. There was a co worker who takes the orders with longer hair nice gentleman. The guy taking orders was stocking stuff in the front by the cups. What would consider doing his job a customer walked in got to the counter the guy that takes orders was putting his supplies away when the grill guys says very loudly for customers and everyone to hear. "Where is (the guys who takes orders name I think it was Sam or Shane ) anyways the COOK asked where he's at and he was making his way to the customer and it must be nice just to do whatever you wanna do.... In my opinion, the guy takes the orders was doing his job and it was very unprofessional and rude for the COOK to say that and be rude enough to the coworker for customers to hear or even be that rude to your coworker in general. Really threw me off..... The bald guy. As a business owner myself , I think it was very unprofessional and rude for somebody to treat their coworker as such. That wouldn't fly at my business. read more

Capriotti's Sandwich Shop - The guy on the left was very rude, unprofessional and disrespectful to coworker especially in presence of customers. - Sandwiches Near Me - Reno, Nevada

Service super slow. If you good there for lunch you better have an hour because they make sandwich at a snail pace. On the up tick the sandwich is super good. A+ for food D- for their service read more

Man, if you have never had a sandwich here, you are missing out. Oh my my. They make the best sandwiches ever. Delicious!! We went here before our flight to Alaska. I ordered the Hot Italian sandwich with all of the fixings, he ordered a hot Reuben one. and we got chips and a drink. Dang, these are the best sandwiches we have ever had. Fast service, great staff, clean place. Yummy food! read more

Capriotti's Sandwich Shop - Rueben - Sandwiches Near Me - Reno, Nevada

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Cap's got the keys to my heart. That's because a greet sandwich is the secret combo to the lock I installed on it! Seriously. If you haven't had Capriotti's, you're missing out. Of all the national brands out there, I think they deliver the best. It starts with the bread, which for many locations is baked locally. It's an East coast style sun roll with a slightly chewy exterior and a pillowy soft inside that absorbs all the condiments perfectly. From there, the meat. I usually go for an Italian with the peppered ham, capiccola, and salami. My other fave is the pulled turkey, though I always find it dry. My solution is to get extra Mayo and make it more like a turkey salad to add moisture back. On this last visit I discovered the Cole turkey, which solved the problem by adding coleslaw. It was also delicious, but I think I prefer my solution better. Then it comes down to the condiments. They've got all the expected stuff and it's cut fresh daily for maximum deliciousness. But where Cap's excels is in their Pepper offerings. Italian style sweet pickled peppers and Italian hot pepper relish are on their list of toppings and I can't put enough extras in front of how many I want every time I visit. They are just the perfect pop of flavor on any sandwich! There are a lot of reasons to love a Cap's sandwich. These are a few of mine. What are yours? read more

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