I went to personal touch car wash yesterday afternoon. After the car wash my car seem dirtier than…read moreit was before. the inside had a dirty spot behind the driver side Head rest. The council was filthy I asked them to make sure things were clean I got a gold car wash which cost me $24 I might as well throw the money in the garbage if you can't want your car washed I guess you got to do it yourself!

I don't understand all of the bad reviews. I just signed up for the monthly package and have used…read moreit three times already. Each car wash is great! My windows, including the front windshield, have never been cleaner. The vacuum cleaning has complete coverage. My car is spotless when done. I'm very pleased and satisfied with Personal Touch Car Wash so far. I started going here after my normal car wash that I visited for years went completely downhill after some major service changes. I highly recommend Personal Touch Car Wash.

Brought in a flat tire. Being from out of town wasn't sure where to go. Staff were friendly and…read moresuper helpful. Fixed the tire while I waited and was in and out in 10 min. Highly recommend. Thank you guys I truly appreciate your help.

I paid for an oil change from Groupon for Monroe. The Monro worker said there was an additional fee…read moreof 20 plus dollars for environmental and shop fees. No where in the fine print states that there would be any additional charges with the exception being if they needed to add additional oil. This is a bait and switch scam. The worker blamed Groupon. I don't think that's the case, I've used Groupon several times for oil changes in the past and never ran into this issue. I paid for the Groupon on the app and that was it. This (and probably all) Monro is basically using Groupon as advertisement to lure people in with a deal and change it after they've already paid most of it. $20+ for an "environmental fees" for an oil change. C'mon. When do you get charged that anywhere else?

Was in CT for a 5-day visit. I contacted ACE during my trip on a Saturday morning, where business…read morehours were until 1pm. We were referred by friends who said ACE would take good care and resolve the issues with the truck. ACE owner (?) responded to say he was away on Saturday but could look at my truck Monday. We drove out to the shop that weekend to be sure we knew where it was. A small shop but plenty bays and a few cars on the lot. Looks like they may be a reseller for motorcycles or sell used cars/motorcycles also? The problem reported was that my truck would stutter between 40-50mph, then 60-70mph only on an incline. As much as this was a pain in the neck issue with driving al the backroads at those lower speeds, I felt that waiting a couple more days was ok. On Monday AM, I called ACE and asked what time to come in to have the truck looked at. Making a long story short, the owner said he could not take time to look at my truck as he was already busy. I asked then why he said he could help. He just repeated to say he could not take time to help. All he needed to do was take a road test of the truck and see if it was a simple issue, that's all we asked him to do. He continued to say no and if we were his regular customer, he would help. It's unfortunate that ACE could not at least assess what could be. Or, if he could not assist and knew it Saturday, then just say that Saturday. I wasted time waiting and could have gone elsewhere. If ACE had looked at the truck, he would have found out that the number 6 coil needed replacing. Could have made some money and kept a positive review with the business.

Great experience!!!! If you need car repairs, this is the place to go. Mike was great. he easily…read morediagnosed what I needed to get my air conditioning running again. He gave me a couple of repair options and let me choose. He go the repair done on time, within his estimate. Since this was the first time he had seen my car, he checked out the rest of the engine and made some recommendations for me. Since I was due for an oil change, he did that too. As a woman, I hate going to the repair shop because I always feel I am getting taken advantage of...not with ACE.. I never felt like he was talking down to me or trying to sell me something i didnt need. I'll be returning here for all my repairs going forward... you should too!

I've been bringing my car to Dan for several years, and every experience has been excellent! Most…read morerecently, my car had an issue with the exhaust system. Dan quickly diagnosed the problem and provided me with multiple repair options. I really appreciate his honesty and practical approach--he recognized that my car is 15 years old and thoughtfully discussed cost-effective solutions rather than suggesting expensive repairs that wouldn't make sense for its age. I'm certainly no car expert, but I always consult with my brother, who has a solid background in mechanics, when it comes to car issues/repairs. Every time, Dan's recommendations align closely with what my brother suggests, which gives me even more confidence in his expertise and integrity. Dan has consistently earned my trust over the years, and I wholeheartedly recommend him to anyone seeking reliable, honest, and skilled automotive service!

Just went for an emissions test, but I was in and out in about 30 minutes and there were two cars…read morein front of me. Quick service, which is what I needed to get to work on time!

Excellent service and quality work. My car broke down on my way to work. I called up Greg and he…read moresent a tow truck within the hour and I had my car back the next day. Can't say enough good things about this shop.

I've been going here for decades. They do an excellent job at a reasonable price. The have kept my…read morecars running for over 200K miles each.

Good service and the price was comparable to other places I searched…read more I had a new set of tires installed and an alignment done. Overall the experience was very good, I am very satisfied with their work.

This was by far the dirtiest auto service waiting area I've experienced in decades. The condition…read moreof the lobby was disappointing. There were multiple large flies and other insects around the windows, which were covered in dust, cobwebs, and dust bunnies. The floors looked dirty, and there was garbage wrappers along the wall trim, making the whole space feel neglected. The final cost also ended up being higher than the estimate I was originally given. On the positive side, the work was completed in a reasonable amount of time, and my vehicle was serviced without issue. Unfortunately, because of the uncleanliness of the facility, I wouldn't ever ever choose this location again. Oh yeah, they put wayyyy too much air in the back driver wheel. Most uneven job ever.

I was in the process of moving out of state with my car fully packed and my cat in her carrier when…read moremy car began to have trouble. I got off the road and went here. They got me in, were so kind about me sitting with my cat in the floor trying to comfort her, and got me back on the road!!! Thank you so much!!! You have no idea what a relief it was!!!

Went in for an oil change, they didn't replace my oil cap correctly which caused oil to spray all…read moreover the inside of my engine. I had to have the components power washed to remove the spillage from the engine bay to stop the burning oil smell blowing through my vents. Oil levels were reported as dangerously low when I had my car looked at too. So did the oil leak out the bottom? Cost me almost 400$ to have this negligence corrected by the dealership. I don't understand what happened. The situation translates as carelessness.

Came here for tires service . Extremely rude staff and very slow service. They truly don't care…read moreabout the customer If there was a zero star, I be giving them zero stars

On Feb 8 I had an appointment at 5:30 for an oil change I waited a week for , when I arrived they…read moresaid noone was working due to heaters breaking they never even called me to tell me after I drove over an hour for the appointment , the man at the desk apologize and said I could have an appointment on 2/9/06 for the same time and that he will have someone open to take my truck in right away , I left work early to make the appointment when I arrived they looked startled and had to ask if I had an appointment then they took my keys and said they'll take it in I asked how long he said the wait would be over an hour after the previous employee told me they would have someone open for me , I had to leave because my child's day care closes at 6:30 for me to pick my daughter up , I think the customer service at this location is atrocious after putting me through this and I still don't have a much needed oil change