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    Car Link 360

    5.0 (1 review)
    Closed Closed
    Updated 2 months ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    4.3
    (372 reviews)

    I came to Firestone in Glendale to have my valve cover gasket replaced, and I couldn't be happier…read morewith the experience. Erick gave me such a great price that I simply couldn't say no. I had shopped around and received quotes from several other places, and once I told Erick what the competitors were charging, he went above and beyond by beating every price I was given. Not only did he save me money, but he was also courteous, professional, honest, and extremely helpful throughout the entire process. It's clear that he takes pride in his work and in taking care of his customers. Erick and his team have built a solid operation here, and that's exactly why I recommend coming to Firestone in Glendale. Thank you for the kick-ass service, the fair pricing, and for taking great care of me and my vehicle. I'll definitely be back for future service!

    Have them print your detailed invoice and read it before paying. Don't just let them email it. If…read moreyou can read every charge before approving the repair, do it. I came in the afternoon and was pressed for time so it was my mistake not to review the quote. They add on items that should already be part of the repair. Other things to keep in mind with this Glendale branch: (1) If you buy tires from Firestone they charge extra for balancing unlike Discount Tire Centers or America's Tire where it is included, so you save money buying tires elsewhere, (2) They do not deduct diagnostic fees when you authorize the repair unlike all other Service Centers even Dealerships, they also don't tell you that beforehand, (3) Firestone will overcharge you for parts. Granted dealerships will do the same but it's just a sleazy practice that no one should be doing. (4) They will not thoroughly explain what's included on the costs. Like I said I should have reviewed the quote in detail. They added hazard protection for the tires without letting me know, which added $125 to my bill. My verdict is go elsewhere. These people will pad your invoice and are dishonest and deceptive. BE FOREWARNED!

    Car Link 360 - autorepair - Updated July 2026

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