I love this place for tires. I have gotten 3 full sets of tires so far at this place. You need to call, but they always have bent over backwards to make it happen asap. The last 2 times I called, they were able to get me immediately. Once for tires and once for a nail puncture repair. It bothers me to see a one star review. I know people usually do not leave reviews unless they are angry, so I am here to say I have never had nothing but EXCELLENT service at this Cottage Grove location. The managers name is Tony. I don't personally know him, but have remembered his name after the 3rd visit. He also seems to treat his workers well. Highly recommend for tires or tire service. I have never had any mechanical repairs there. read more

I was stranded at the grocery store after my appointment for an oil change with Car X. The oil had leaked out from an untightened oil filter that was neglected on my car. I trailed oil all through the parking lot at the store and someone noticed it. The oil was at less than 1/2 inch on the dipstick. We put 3 quarts of oil in it and I drove less than a quarter mile to a Valvoline store. Photos indicate severe leakage. Valvoline has a two-step process where the person under your car doing the work is prompted by a person next to your car yelling out checkpoints as these checkpoints are checked you have the confidence that every necessary step is completed. When I went to CarX for a refund, the manager, Dave was argumentative with me and mocked me. When I described the situation I had. He told me I didn't need to get snippy. I voice recorded the entire conversation with him. I've never done that before, but I think I was onto something because I do have proof. I have videos and photo images from the technician at Valvoline that helped me. I will never go anywhere except Valvoline again.!!! and Car X was nearly responsible for total engine failure on my 87,000 mile car!!!! read more

Car-X Tire & Auto - Car - Tires Near Me - Cottage Grove, Minnesota

First off you make an appointment with the call center. Which ok whatever, but the manager had to call and cancel it and move the appointment. No biggie except I missed the call and picked up mid voicemail. So I called him back. I said just confirming the voicemail the manager legit said well didn't you listen to it. I said it broke up so I'm just confirming. He said yea that's what I said. Ok cool. My kid took the car in I had gotten a free oil change thing. Manager calls me. You never told me about this free oil change. I said I told the call center. He was so aggressive about it. My son said he was also rude to him in the store. read more

Had three new tires installed and they destroyed the lug nuts such that I needed to go to my ford dealer and replace all the lug nuts. Worse yet, it was a condition they were aware is caused by using an impact wrench on ford truck nuts. Refused to replace them. Will never go back to a shop that does not hold themselves accountable for damage they cause. read more

I had a 10:30 appointment ( I got there at 9:30) to get a used car I was going to purchase check out. A man came out of one of the garages and ask me what I was there for. I told him and he told me his supervisor didn't show up today. He told me to come into the office area and I could feel that the BS is about to get started. He asked my name, and I told him, and I assumed he was looking it up on the computer. He said he couldn't find it ( not shocked). I told him I had a confirmation. He said his supervisor is not here and doesn't know when he will be in but if I have cash on he can help me. I said I don't no cash on me, and he said could you to an ATM. When I told him I don't know where an ATM was and then suggested I buy him a pack of cigarettes. At this time I was tired of the BS. I told him needed legitimate paper works on this vehicle which I know he wasn't offering. As we were still talking while exiting the building, he got louder and I experience this many times in my life. He was trying to make me sense like I'm the angry black man ( and I had the right to be upset). So I ask him his name very calmly to bring the situation down a couple of levels. He told me his name was Johnny ( which I didn't believe him). He was a Slender build, bald head white male with an ST PAUL tattooed on his right arm. I called Car-x all day that day to talk to the supervisor and got no answer. I not saying that this will happen to all people of color. I'm just so upset with my experience with this Car-x I had to write this review. Have a Blessed Life read more

I brought my car in for an oil change. They stripped out the drain plug and wanted $1000 to replace the drain pan. We picked up the car and took it somewhere else. They told us that there was almost no oil left in the car because the plug was leaking from them trying to drill out the plug. Called to talk to a manager 4 times. Still waiting for a call back. read more

I will give them 1 star because I can not give them none! I have brought my vehicle in after having made an appt to have it inspected. When got there the man at the desk was already having a bad day so was very short with me. I told him I was there for my appt and handed him my keys. He was shocked when I went and sat down and told me that it would be a while before someone would be able to look at it which I was fine with. He kinda of scoffed and was upset that now he had to get a mechanic to test drive and look at my car even though I was there with an appt. I was told normal people just leave their cars to which I responded it's my only vehicle so that was not an option. after about 15min my car was taken out and after brought into a stall for inspection. I was brought out by the mechanic who told me I have 2 bad ball joints as well as 2 bad control arms in my front end. I was brought back in where I was given an estimate of over $1000 and was told my car is very unsafe and should not be driven.... anywhere. So I drove it home and began saving my money to afford the costly repairs. The man at the desk was rude and short with me the entire time I was there and really made me feel like I was a big inconvenience to his day. But I guess in a way it was a good thing. Because of his treatment alone I did not want to give him my business or money so I went next door for a second opinion. The second opinion I was told THERE WAS ABSOLUTELY NOTHING WRONG WITH MY CAR!!! This garage tried to take me for over $1000 and treated me like less I am convenience because I am female.... because let me tell ya he was nice and pleasant with the male that walked into his shop behind me. I will NEVER recommend this shop to anyone EVER!!!! read more

Dropped car off to have wipers fixed, they couldn't determine what was wrong, wanted to replace everything at a cost of over $800, declined the charges got charged $143.00 for them to fix nothing at all. Waste of money. Other car places charge far less assessment charges, this place is a scam. read more