John the rude and incompetent manager: I've been going to CarX in Robbinsdale for 20 years for repairs to my work van. 7/28/25, I brought it in and met John, the manager for new tires and to find an AC leak. He filled the van with freon but failed to find the leak and said to bring it back if there were more problems. When I went to pick up the van it was undriveable as antifreeze was leaking from the van (it never had leaked before). John refused to take responsibility for the leak and said the radiator must have failed coincidentally while they were working on it. The van had work 4 weeks earlier and John suggested that it was probably damaged four weeks earlier when I had the struts replaced with a different mechanic. I think that's ridiculous that antifreeze would just start leaking four weeks later when they happen to be working on it. I had questions but did not pursue the issue further and had to pay for a new radiator. The freon continued to leak and I brought it in 3 more times over the summer for the same issue. On September 26th I brought the van in in the morning for the 3rd time and John called back at 3:00 pm told me we'd have to reschedule as they were too busy, even though I had an appointment, and my van had been there all day (cost me $25 in Uber fees for no reason) 10/3/25, I returned for my 4th and final appointment to have the AC leak repaired. After a full day, John explained that they found the leak finally, but that they still would not be able to fix it that day as they needed parts, and he suggested that I get the parts myself as it would be cheaper. I had the feeling John was unable to deal with this issue and was blowing me off. I asked John if he would fill the freon again, as after 4 failed attempts and paying $200 to fix the issue, it was still blowing warm air. John became angry and suddenly hung up on me! I was taken aback and called him back immediately. I said we must have been cut off, and he said stated: "No, I hung up on you, and to be honest I really don't ever want to do business with you again". He said I blamed them for the radiator leak earlier in the year (even though I really hadn't and dropped the issue that day). He said he'd fill the freon again but to never come back! I did get upset and raised my voice and expressed my displeasure with his total incompetence, and rude behavior. I picked up my van that day and the issue I paid for (leaking AC) remains unresolved to this day. I don't think it was unreasonable to ask for freon again, considering the circumstances. I've never been so insulted before in dealing with a business. I suggest you just go to another place for service on your vehicle and save the hassle or risk similar incompetence and rude behavior. (Note: The other "technicians", were very kind, professional, and nice people. John clearly was the problem) Post Owner Response addition) 1st: I dropped my van off in the AM, John, your rude incompetent manager called me AFTER THE WORK WAS DONE and told me the antifreeze started leaking AFTER THE WORK! I didn't stay there during repairs and the van WAS NOT leaking and never had prior to dropping it off 6 hours earlier with your worthless and incompetent workers. So let's put that nonsense to rest NOW. 2nd: I paid you to find an AC leak. Your idiots are too incompetent to do that so they just kept refilling it (3 times total after 4 trips) because had you fixed it the 1st time, you wouldn't have had to refill the Freon an additional 2 times RIGHT ? I suggest you and your incompetent boys find another line of business, and that customers find somewhere else. read more

Got a tire put on today was fast. They only had the most expensive tire...ok fine. I got my car back and it smelled like a pack of cigarettes from the mechanics smoking inside.I have 3 children and not to mention it's just nasty. read more

I cannot say enough good things about the Robbinsdale Car-X! The first thing that you notice when you go to Car-X is that all of the mechanics are friendly, helpful and exceptionally talented mechanics. Car-X is great about getting your car in as soon as possible and they are phenomenal at fixing up your car quickly, so that you can get on with your life. Car-X really cares about their clients, they will go the extra mile to save you money on your car. Here are some of my many good experiences with Car-X: When one of my headlights was out they (of course) offered to replace it for me but also gave me the information that I needed to replace it myself, which I ended up doing for myself and a couple friends! After my car was the victim of a hit and run and within one day of getting it back from the insurance-approved body shop, my 'check engine' light turned on. I brought it in to Car-X and they found me a great price on the part that I needed to replace that ended up saving me almost $100.00 on the total cost of the fix. On top of that, they fast-tracked my cars repair so that I could get to work on time they next day as well as throwing in a free oil change. They are head and shoulders above other mechanics! Their customer service is excellent! Every time that I walk in they greet me by name. They ask me how my job is going and are fun to chit-chat with while you wait in their waiting area. I have only had good experiences with the Robbinsdale Car-X and I would HIGHLY recommend them to all of my friends and family! You will not be disappointed with these experienced and exceptional mechanics! read more

Dude, Car-X Robbinsdale is AWESOME. I live in the southwest suburbs, but will GLADLY make the 45 minute drive to take it to these guys. They never, EVER pushed me into anything I didn't need. They always give you what they recommend (which yes, might be expensive) but always tell you what you can do for your budget, or what a good temporary fix would be if you don't have the money. They've never ONCE pulled the "YOU WILL DIE IN A CAR ACCIDENT IF YOU DO NOT SPEND $5000 TO FIX THIS IMMEDIATELY WOULD YOU LIKE TO APPLY FOR OUR CREDIT CARD? IF YOU DON'T, YOU WILL DIE!" speech on me. Never. My turning point was about a year ago. I was waiting for the boy's car to get fixed, asked them to look at my muffler that was bent while I waited (just for an estimate). Midas had told me it would be $1500 and if I didn't fix it right away, my bumper would melt off. The guy took a blowtorch to it, fixed the problem, and told me no charge! LOVE them out there. L-O-V-E. read more

Car-X in Robbinsdale has become the only place I will bring my cars and my kids cars. They always find any issues I have and repair them or let me know what can wait. The team there is so friendly, they know me and my family by sight and greet us with our first names when we arrive. If you are looking for honest and friendly service for your car, truck, SUV, or van, this is the place to go. read more

This place is great! They always take care of my car to the fullest! And they are honest and not trying to pull one over on you. Tony is a great guy who works there! read more

My wife and I have used this car ask for about eight years. Tony has always been honest and upfront with us. Most recently, we had a radiator fail that was within warranty. Officially, the cost of labor was not part of the warranty. Tony agreed to comp the labor to replace the radiator at no cost to us. He certainly wasn't obligated to make that decision, but we appreciate his willingness to work with a long-time customer. read more

Great work fast , very friendly and helpful, great prices , honest I definitely will come back . In the last 15 years I had carx just do my exhaust but now I know they do a lot of other car repairs so I'm going to come here from now on thanks Tony and joe. read more

I wish I could give 0 stars. My wife and I recently moved to Robbinsdale, just a few blocks from this "Auto Service" store. I own a company and have 7 vehicles (fleet and personal), so you can imagine my joy at having a place close to my house to bring vehicles to have them worked on. I brought one vehicle in to get an estimate for tires and was told they were booked out and it would take 6 days until they could install them. They have multiple vehicle bays and only 1 of the bays was occupied at that time. The parking lot was empty and besides guy at counter, I was only other person in store. Brought van to Walmart and had tires on that same day. A week later, I brought my Tahoe into get tires. Again I was told they were booked out until the following week. There were NO cars in any of the bays, none in the parking lot, and once again, just me and the counter guy in the store. I figured I'd give them one last shot, stopped in to see if they could do an oil change on a Saturday. Again, no cars in any bays and only counter guy and me in the store. I was told they were booked out 10 days to do an oil change!! I'm not sure what this "store" does, but apparently working on autos isn't it! Save yourself the time and the hassle and go somewhere else!! read more