2/2/2024 (date of service 01/29/2024): We've learned that the Galaxy Auto Spa is part of Precision…read moreTune. We've also learned that they have absolutely no concern about the false advertising for the Touch Free wash! Once you pull in that bay and realize that there are brushes, you are at the mercy of the damage that they can, and likely will do! Details regarding how well they honor their obligation to properly remedy the situation. ... Let's start with the plastic trim around the front wheel well being pulled off; that was noticed right away. When my daughter went over to Precision Tune to address it, the manager stated, "Oh no, what did it do now?". He assured her that it would be taken care of. She had to get to work so this conversation ended well up to that point. When she got to work, she had enough time to take a closer look at her truck; paint was chipped all over! The hood, the roof, the sides, the back; everywhere! She went there the next day and told them that she found some more damage to address. They said that they did too: They handed her a mud flap from her truck. When she pointed out the chips in the paint, they told her that she was going to get a paint job. Great news, right?! Wrong! From that point on their communication all but dried up! After a couple of days (2/5), I stopped by to follow up on their commitment to take care of her. They changed their minds: They claimed that their sign stating "at driver's risk" absolved them of any responsibility to repair the damage. I confirmed that their sign on the bay door indicates that the wash is touch free; they concurred. Then I confirmed that once a vehicle is in the bay, and the driver realizes that there are brushes, there is no way out and the driver's vehicle is at the mercy of the washing machine; again, they concurred. They told me to call the corporate office. I called and left a message for their customer service department: They returned my call within the hour. The gentleman was polite and understood where we were coming from. He was going to contact the district manager and have them contact me; this was three days ago. Looks like a follow up call is due tomorrow (2/9). More to come ... (2/20/2024) "tomorrow" did not happen. I just spoke with a manager named Jacob; polite discussion. He reviewed an e-mail discussion with another manger named Alan and told me that they are not going to take care of the damage to my daughter's truck. They are deferring to sign on the bay door indicating that usage of the wash is at the driver's risk. Well? Not when that same bay door has a much larger sign that states that it is "Touchless", and (as previously stated) once you're in the bay and realized that it isn't there is no way to stop it or pull out with the exit door being closed! (3/13/2024 13:30) Today I saw that a reply to this review was posted on 3/10/2024. I called, as instructed, to continue this conversation. I spoke with Alan to find out who posted the message so that I could speak with them. He said that it was likely an area manager; perhaps Daryl. He then proceeded to reiterate their "at driver's risk" statement. I politely reminded him of the sign on the door about it being "Touchless", and how once you're in that bay (with both doors shut), you're at the mercy of the wash. I asked that whomever left that reply to this review to have them call me. He told me that he will let them know that they can call me: The phone number was confirmed. We shall see. (3/13/2024 20:30 2 new photos) Via the BBB they sent a photo of their "at risk" sign. Out of curiosity, I went there to see it. To my surprise, the bay door had duct tape over everywhere that stated "free"! Well?! Which sign do they stand by?! (3/14/2034) Message via BBB: "From the Business on Thursday, March 14, 2024 We are doing nothing. Thanks Doug" So Doug and his company don't stand by their word! Thanks for the warning! ... We had spoken with the MN Attorney General's office about this two weeks ago (2/8/2024) and have been following their suggestions to remedy this situation. Now we follow their next suggestion which to fill out their form with all of these details (including estimates of the damage) and let them take care of this for us. The form is filled out and ready to submit. One other approach was recommended. Even though this Precision Tune is not an accredited member of the Better Business Bureau (BBB), they do keep track of complaints and offer some issue-resolution services. The form was submitted and accepted by them on 2/29/2024; they have 20 days to reply to the multiple attempts by the BBB. ** NOTE to anyone else who has had this happen to them at this wash, work with the Attorney General's office to get the matter taken care of if you have anything happen to your vehicle and they are not properly responding to your situation. Consumer protection is a priority of theirs!

I would not recommend anybody to go to precision tune, auto care. I took my truck in to get my…read moreheater fixed didn't get it fixed. They took three weeks trying to fix it. They misdiagnosed it and they messed up my air conditioning and refused to fix it the whole time they were just pulling my leg about how they got it fixed that it's almost ready, but it was just a bunch of BS, do not go to this place

Requested a quote and got a quick, detailed response. I scheduled an oil change and the price was…read moregreat. Oil change included a car inspection now I'm going through my maintenance checklist, will be scheduling more services soon!

The service was done well and the repair quality met my expectations. The staff was professional…read moreand helpful. The only drawback was the long waiting time.

I think their prices and work were ok but I did feel they were trying to upsell me. I don't regret…read moregoing there but I am not sticking with them as my go to mechanic

I had an unfortunate experience during what should have been a basic oil change on my F-150. The…read moreservice included a brake inspection, and my wheels have security lugs. I was told I needed new rear brakes, so I planned to replace them myself on Saturday, 12/29/25. When I went to start the job, my security socket was nowhere to be found. So much for my Saturday project. The shop was closed for the weekend, so I couldn't resolve it. I met with the owner, Dan, on Monday. He ordered a new set of security lugs in hopes that the key would work. It did not. The tech had misplaced my original key during the brake inspection. Needless to say, it was a major inconvenience--and I didn't receive so much as an apology from the owner. This was my experience as a first-time customer. A $50-off coupon will not bring back my business.

I brought my car here to have the fog lights and daytime running lights replaced and also had…read moresomething else looked at- excellent service and pricing! Worth the drive from Minneapolis for me and I will for sure go back.

BEWARE - CHOP SHOP!!!!…read more Do NOT bring your vehicle here. I not only was told that it would take an hour to replace brakes & rotors ... and spent. 4+ hours there, I left the shop with a vehicle in worse condition than what I came there with. I went in for a weird grinding noise. Turns out need new front brakes & rotors. I pay several hundred dollars for the repair. The service tech drives my vehicle hauling @ss into the parking lot. My vehicle smells like it's smoking & running at a higher than normal temp on the gauge. Instantly I thought that was odd. Then I get a few miles down the road and light that has never been on all of a sudden turns on - check engine light. What did they do to my vehicle!!?? They KNEW I was fixing it to sell it tonight & now I can't even sell it as planned, with this light on. The manager Evan did nothing to rectify this situation. He offered no real help other than bring it to somewhere to read a code. Why should I have to bring it in period when I just paid for it to be serviced. Needless to say, bring your business to a place that will take care of you & not cause more issues than you came there with. I will be notifying my attorney, because this is absolutely unacceptable. I had to bring the vehicle in somewhere else to read the codes & there 14 new codes after TGK had my vehicle. Also, the driver side door handle was broken on our vehicle now - which it was not before - never had issues with it.

Great place, always busy however they encourage you to call for any cancellations. They're pretty…read morehonest and efficient. I didn't need an alignment as I thought and I appreciatee them advising me on struts before I get new tires. It was very helpful. Trusted business and honest mechanics. 10/10 recommend

Hoover Wheel Alignment has always been THE place to go for reliable alignment & suspension work…read more Haven't been there in several years. Still holds true today. Brought my SUV in to be checked as we hit a deer and did damage to the front as well as damaging my front suspension. The body shop repaired the cosmetic damage but I was not confident they were qualified to insure the suspension was fixed. I brought it in to Hoover to make sure. They could have taken of advantage of me but instead assured me everything was in order. And only charged me for an inspection. I have always trusted them and still do.

They were quick and straight up. No shady upselling or trying to tack on extra repairs just to make…read morea buck.

Won't take my car anywhere else! Zach, the owner, treats clients with respect and explains service…read moreoptions clearly. Much more affordable than chains.

These guys do great work for a fair price. We've gone there for routine maintenance, tires,…read moremysterious car sounds, etc. They're trustworthy and transparent, and they won't try to sell you something you don't need. I suppose their waiting area is kind of bare-bones, but it's clean, and there's coffee. I'd recommend Car Care Advanced to anyone looking for an honest mechanic.

These are my go to guys in Woodbury for my Volvo XC-60 & Toyota Tacoma. They provide great service…read moreat reasonable prices!

I would highly recommend this place. I had just left from ham lake to head to Alexandria for my…read moremom's birthday and my car engine light went on and car sounded like it was going to die I limped it to Midas and they had no time for me. I walked over to TGK automotive and the friendly gentleman at the desk fit me in the schedule did a diagnostic work up and found the problem, which was something to do with the caliper and spark plugs/coils. They proceeded to get the parts. They said they would have the car done within two hours and it was done within an hour and a half and I was back on the road! Very please with the service!

Outstanding customer service at the Maple Grove location to a volunteer fire fighter. Thank you so…read moremuch.