We've lived just a few minutes from Precision Tune Auto Care in Apple Valley for 27 years, so we've…read moreseen this shop through a lot of changes. We loved Matt, the original owner, and after he left, we watched it go through several personnel changes. To be honest, it wasn't always the same experience. This ownership team genuinely feels different. Mark and Joe have earned our trust, and I'd encourage anyone reading older reviews to focus on the ones from 2026 forward because this is simply not the same shop. They've worked on all three of our vehicles, handling everything from routine maintenance to major repairs, and they've helped us keep our high-mileage vehicles running. What I appreciate most is their honesty. They explain what actually needs to be fixed, never try to upsell, and always treat us with professionalism and respect. I've gotten quotes from other repair shops in the area, and Precision Tune has consistently come in lower. The customer service is exceptional. Mark and Joe are friendly, knowledgeable, and genuinely respectful. I also appreciate that the front office is often dressed in a suit. It may seem like a small thing, but it reflects the pride they take in their business. Even the TV is playing uplifting, family-friendly programming. It's a refreshing change, and honestly, more businesses could take a page from their book. If you're trying to get the most life and value out of your vehicle, this is the place to go. We trust them with all three of ours, and I recommend them without hesitation!

2/2/2024 (date of service 01/29/2024): We've learned that the Galaxy Auto Spa is part of Precision…read moreTune. We've also learned that they have absolutely no concern about the false advertising for the Touch Free wash! Once you pull in that bay and realize that there are brushes, you are at the mercy of the damage that they can, and likely will do! Details regarding how well they honor their obligation to properly remedy the situation. ... Let's start with the plastic trim around the front wheel well being pulled off; that was noticed right away. When my daughter went over to Precision Tune to address it, the manager stated, "Oh no, what did it do now?". He assured her that it would be taken care of. She had to get to work so this conversation ended well up to that point. When she got to work, she had enough time to take a closer look at her truck; paint was chipped all over! The hood, the roof, the sides, the back; everywhere! She went there the next day and told them that she found some more damage to address. They said that they did too: They handed her a mud flap from her truck. When she pointed out the chips in the paint, they told her that she was going to get a paint job. Great news, right?! Wrong! From that point on their communication all but dried up! After a couple of days (2/5), I stopped by to follow up on their commitment to take care of her. They changed their minds: They claimed that their sign stating "at driver's risk" absolved them of any responsibility to repair the damage. I confirmed that their sign on the bay door indicates that the wash is touch free; they concurred. Then I confirmed that once a vehicle is in the bay, and the driver realizes that there are brushes, there is no way out and the driver's vehicle is at the mercy of the washing machine; again, they concurred. They told me to call the corporate office. I called and left a message for their customer service department: They returned my call within the hour. The gentleman was polite and understood where we were coming from. He was going to contact the district manager and have them contact me; this was three days ago. Looks like a follow up call is due tomorrow (2/9). More to come ... (2/20/2024) "tomorrow" did not happen. I just spoke with a manager named Jacob; polite discussion. He reviewed an e-mail discussion with another manger named Alan and told me that they are not going to take care of the damage to my daughter's truck. They are deferring to sign on the bay door indicating that usage of the wash is at the driver's risk. Well? Not when that same bay door has a much larger sign that states that it is "Touchless", and (as previously stated) once you're in the bay and realized that it isn't there is no way to stop it or pull out with the exit door being closed! (3/13/2024 13:30) Today I saw that a reply to this review was posted on 3/10/2024. I called, as instructed, to continue this conversation. I spoke with Alan to find out who posted the message so that I could speak with them. He said that it was likely an area manager; perhaps Daryl. He then proceeded to reiterate their "at driver's risk" statement. I politely reminded him of the sign on the door about it being "Touchless", and how once you're in that bay (with both doors shut), you're at the mercy of the wash. I asked that whomever left that reply to this review to have them call me. He told me that he will let them know that they can call me: The phone number was confirmed. We shall see. (3/13/2024 20:30 2 new photos) Via the BBB they sent a photo of their "at risk" sign. Out of curiosity, I went there to see it. To my surprise, the bay door had duct tape over everywhere that stated "free"! Well?! Which sign do they stand by?! (3/14/2034) Message via BBB: "From the Business on Thursday, March 14, 2024 We are doing nothing. Thanks Doug" So Doug and his company don't stand by their word! Thanks for the warning! ... We had spoken with the MN Attorney General's office about this two weeks ago (2/8/2024) and have been following their suggestions to remedy this situation. Now we follow their next suggestion which to fill out their form with all of these details (including estimates of the damage) and let them take care of this for us. The form is filled out and ready to submit. One other approach was recommended. Even though this Precision Tune is not an accredited member of the Better Business Bureau (BBB), they do keep track of complaints and offer some issue-resolution services. The form was submitted and accepted by them on 2/29/2024; they have 20 days to reply to the multiple attempts by the BBB. ** NOTE to anyone else who has had this happen to them at this wash, work with the Attorney General's office to get the matter taken care of if you have anything happen to your vehicle and they are not properly responding to your situation. Consumer protection is a priority of theirs!

Requested a quote and got a quick, detailed response. I scheduled an oil change and the price was…read moregreat. Oil change included a car inspection now I'm going through my maintenance checklist, will be scheduling more services soon!

Got me a quote right away, great communication. Loved that they had a loaner car to use! Will…read morerecommend to everyone

I think their prices and work were ok but I did feel they were trying to upsell me. I don't regret…read moregoing there but I am not sticking with them as my go to mechanic

I had an unfortunate experience during what should have been a basic oil change on my F-150. The…read moreservice included a brake inspection, and my wheels have security lugs. I was told I needed new rear brakes, so I planned to replace them myself on Saturday, 12/29/25. When I went to start the job, my security socket was nowhere to be found. So much for my Saturday project. The shop was closed for the weekend, so I couldn't resolve it. I met with the owner, Dan, on Monday. He ordered a new set of security lugs in hopes that the key would work. It did not. The tech had misplaced my original key during the brake inspection. Needless to say, it was a major inconvenience--and I didn't receive so much as an apology from the owner. This was my experience as a first-time customer. A $50-off coupon will not bring back my business.

I brought my car here to have the fog lights and daytime running lights replaced and also had…read moresomething else looked at- excellent service and pricing! Worth the drive from Minneapolis for me and I will for sure go back.

BEWARE - CHOP SHOP!!!!…read more Do NOT bring your vehicle here. I not only was told that it would take an hour to replace brakes & rotors ... and spent. 4+ hours there, I left the shop with a vehicle in worse condition than what I came there with. I went in for a weird grinding noise. Turns out need new front brakes & rotors. I pay several hundred dollars for the repair. The service tech drives my vehicle hauling @ss into the parking lot. My vehicle smells like it's smoking & running at a higher than normal temp on the gauge. Instantly I thought that was odd. Then I get a few miles down the road and light that has never been on all of a sudden turns on - check engine light. What did they do to my vehicle!!?? They KNEW I was fixing it to sell it tonight & now I can't even sell it as planned, with this light on. The manager Evan did nothing to rectify this situation. He offered no real help other than bring it to somewhere to read a code. Why should I have to bring it in period when I just paid for it to be serviced. Needless to say, bring your business to a place that will take care of you & not cause more issues than you came there with. I will be notifying my attorney, because this is absolutely unacceptable. I had to bring the vehicle in somewhere else to read the codes & there 14 new codes after TGK had my vehicle. Also, the driver side door handle was broken on our vehicle now - which it was not before - never had issues with it.

I would highly recommend this place. I had just left from ham lake to head to Alexandria for my…read moremom's birthday and my car engine light went on and car sounded like it was going to die I limped it to Midas and they had no time for me. I walked over to TGK automotive and the friendly gentleman at the desk fit me in the schedule did a diagnostic work up and found the problem, which was something to do with the caliper and spark plugs/coils. They proceeded to get the parts. They said they would have the car done within two hours and it was done within an hour and a half and I was back on the road! Very please with the service!

Outstanding customer service at the Maple Grove location to a volunteer fire fighter. Thank you so…read moremuch.

Nick was great, he did a excellent job with my car and was quick even though I got a bunch of stuff…read moredone. He gave a very reasonable price compared to other shops, and he seemed trustworthy (didn't try to upsell or pressure for more stuff). He worked with me to use some of my special parts without fuss. Easy to communicate with. I will definitely return when I need some more work done, it's nice to find a good independent place instead of a corporate shop.

Had my son get work done on his car and had a great experience. Nick did a great job of…read morecommunicating with me and the price was substantially less than 2 other quotes I had received. Work was done on time and budget. Would 100% recommend Mclean Motorworks.

BEST BREAK JOB IN THE TWIN CITIES!!!!!!…read more Was searching for quotes for a break job, and motomaxx not only quoted me by far the best price, but they stuck to that quoted price. They do wonderful work, and even took the time to show where and why some parts needed replacing on my car. 10/10 - Do yourself a favor and take your car here.

Friendly. Great value. Did rear brakes and rotors on Nissan Rogue for a price much lower than…read moredealer quote. They were very efficient and professional.

Spoke to Jim through yelp. Quick response time and setting up an appointment…read more Got there early and they took my car in. Took about 45 minutes. Definitely recommend.

Got my truck done, no hassles I'll definitely be back. Everything was as promised! Thanks guys!read more