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    Car-X Tire & Auto

    3.0 (62 reviews)
    Open 7:30 am - 5:30 pm

    Services - Car-X Tire & Auto

    Tire balancing

    Tire rotation

    Wheel alignment

    Car-X Tire & Auto Photos

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    Reviews With Photos

    Do you trust your one and only doctor to give you the best price or do you shop around for other opinions? See the invoice and tell me what you see wrong with that pic. If you can't see it then you should stick with Car-X and their management tactics of overcharging for services not performed ($70 to install rotors?? do you do that to all your customers?) , then yelling at you when you demand a refund and then calling the police saying you are making threats. No written itemized estimate was provided prior to work as required by IL law and Jason sells the warranty on brake pads per the $120 advertisement even though it is an extra fee. He won't resurface your brake rotors to save you $$ like Schaumburg Honda will. If you can see what is wrong then you should go across the street to Midas and talk to Matt or go to the repair shop of your choosing. If not, Car-X will always take your money and not back up the work without charging you extra.

    This is the report stating that the puncture in the tire could have been repaired, yet the manager said it couldn't be repaired.

    This place doesn't even deserve one star... I took my car here yesterday for an oil change. I dropped it off early in the morning and picked it up in the afternoon, I work in the area so it's convenient for me to do it this way. I received a call from the manager, Jamal, stating that my rear tire had one nail in it. I asked him if the tire can be patched and he instantly said no and that the tire could not be repaired. In other words, he wanted me to buy a brand new tire. Also, the detailed report that they emailed me showing what needs to be fixed states that there is a puncture in the tire in a "repairable area". Since they were unable to patch the tire for me, I kindly declined their service and asked not to be charged for a new tire. I went to pick up my car and drove it to my local neighborhood tire shop. When I arrived, they took a look at my tire and found 2 additional nails in it and stated that it looked like these two nails were purposly placed on my tire. They brought the tire to me and showed me where the 2 nails were and where the 1 original nail was located. If carx would have found more than 1 nail in my tire then I'm almost 100% certain that they would have mentioned that over the phone and would have highly Suggested that i bought a new tire in that exact moment. Like I mentioned earlier, they only said that they found 1 nail and never mentioned anything else about other nails In the tire. I couldnt believe that someone could do something like this just because I wasn't giving them additional money for additional services. They could have caused me to get into an accident on the expressway if the tire would have popped... I will never return to this CarX again and i highly suggest any new customers be very careful when brining your car in for any service at this location.

    Carlos F.

    They do a good job and are flexible with scheduling appointments. Service takes long but then again all mechanics do. It's close to fast good joints so you can walk and wait for your car if you like.

    Front counter as of 07/31/12

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    7 months ago

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    15 years ago

    Business owner information

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    John K.

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    9 years ago

    Unprofessional scam artists. Can't perform a simple oil change without trying to charge you for a million other things

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    8 years ago

    Awesome customer service and awesome job fixing our car!!!! We had a break job done on the back breaks!!!

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    Review Highlights - Car-X Tire & Auto

    I came in needing an inspection because I had been involved in a minor accident the day before, and Chris was wonderful.

    Mentioned in 6 reviews

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    All Tune & Lube

    All Tune & Lube

    (5 reviews)

    Greg and the owner are really great! They fix only what is needed, and they don't try to pad the…read morebill. How do I know this? Because I have had the rotars replaced on my brakes done several times on different cars over the years, and this was the least I ever paid. The work was done quickly--I didn't have to leave my car overnight. Everyone at the shop was friendly. I highly recommend them.

    I agree Greg is an honest guy who really cares about fixing a customers car right, the first time,…read morehowever I found out he is no longer there as the indian owners let him go a really bad mistake on there part as he worked hard with customers 6 days a week was I am sure under paid for his years of experiance. I remember when he stepped away a few years ago and the place became a dive rip off joint you would want to stay away from, which I did. I was happy Greg came back again but now he is gone and I am never ever going to set foot in that place again. I remember a few months ago asking Greg about getting a Transmission Flush done, he told me they had no machine to do that work, properly, ya know I would have not had a clue it takes a special machine to do that job right, Greg explained it clearly to me, I thought about it later and he could have ripped me off I would have not known the difference. But he is not that kind of a guy & thats why I will miss him and the service he provided my family on our cars. I saw an add a few days after my last visit & it said transflush, I called him about what I read, again he said the shop has no machine to do it right. I wonder what else this shop should have to complete a job right but doesn't. I would say to others who need work done Do Not Trust this Place now ! they will rip you off big time, you won't even know they ripped you off without Greg there to over see the work done.

    Pep Boys

    Pep Boys

    (63 reviews)

    The BEST BEST BEST customer service, in the service dept!!!…read more I've come to expect mediocre customer service these days, so when the customer service is excellent, I am so taken aback and giddy. That's what happened to me at this Pep Boys. Now, I've been here once before, and received the same treatment from another employee, so this was not a one-off. The headlight was out on my car, and yeah, I could probably YouTube it and attempt to change it myself, but that just seems like something I would never ever do. I didn't want to get a ticket, so I stopped here on my way home from work. Now, the location is tucked away, and you really can only see it if you are on top of the bridge on Cicero. It is kind of behind the Aldi/WalMart. It is worth looking for and stopping in. I was in and out in about 5-minutes. The cost was beyond fair, and much less than I expected to pay. I believe Elias was the name of the gentleman that took care of me. He was honestly one of the nicest people that I've dealt with in a while. It was at the end of his long day, and he was in the middle of fixing a car, but you'd never know it. I walked out of there feeling so happy and satisfied, with a smile on my face, knowing I wasn't ripped off and knowing I will be back for any future needs. I highly recommend!

    I made an appointment to come in last Friday to get 2 rear tires. I asked for my tires to be…read morerotated. Little did I know that my right rear passenger side tire that was leaking air regularly for the last several months would be placed on the front passenger side. How could they actually replace my right passenger front tire with the defective right rear tire? I called on Monday 3 days later with the complaint that my alert on my dashboard indicates that the front passenger side tire is down more than 10 psi!!!! I called Pep Boys and was told to come in and they will "take a look at it". I came in the same day and told Ivan that I believe the defective tire was moved to the front. I am experiencing the same dashboard warning that I previously had with the passenger rear tire that was replaced on Friday. Ivan checked the front passenger tire and told me that there was a loss of air around the stem that he repaired. Ivan assured me that I would not have anymore problems with that tire. Now today is Thursday in the same week and guess what? I got another alert on my dashboard indicating low pressure in the front passenger tire yet AGAIN! I called the store after I got time at work. This time I asked to speak to the manager. He said "bring it in and I'll take a look at it." I initially asked to have one of my old tires put back on Monday but Ivan glossed over that. Now I am asking the manager to do the same and he says those tires are gone. I am a recent widow and do not want to stop and put air in my tires every other day!! That is why I replaced two tires. I did not buy cheap tires from Pep Boys but now I am sorry I chose them to buy tires from!!!!

    Car-X Tire & Auto - tires - Updated September 2026

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