My daughter and I were both seen here due to illness and I had a severe ear infection. We couldn't…read morenot get in to see our regular doctor. We were given nasal spray. What a joke. I am 43 years old and get ear infections regularly. I know my body. The joke of a Nurse Practitioner said I have to have symptoms for 5 days. I said I've had symptoms for 6 days so she then changed it to 10 days. The first thing my daughter said when we left was can we please not go there again bc the doctor was so mean. Two days after seeing her, my ear drum ruptured because of her lack of care. If you must go here, do not see the nurse practitioner. You're better off not being seen at all.

worst experience. I will never go there again or suggest anyone I know go there…read more They have no idea what they are doing. I was treated so poorly. went there for an allergic reaction, made the appt in advance. get there. wait, get called back, wait some more. she takes my vitals and all that stuff. Then she comes back with the Dr. He doesn't take my insurance so he couldn't see me. Shouldn't they know that when they check you in and take your insurance card and photo ID? it's a shit show.

I drove 45 minutes each way and it was worth it to get a same-day COVID test. I booked back-to-back…read moreappointments for me and my two youngest children (ages 3 and 5) and the nurse practitioner saw all three of us at once. Getting the nasal swab from the three-year-old was the worst part of the whole experience and it was obvious it was not a new thing for anyone besides him in the room.

I had my granddaughter staying with me. They live in Columbus. She started getting sick yesterday…read more I checked to see if they could see her with Dad's consent over the phone. The were very helpful. She had strep throat. They even went out in the store to help us get suckers for sore throat relief. Really glad they are in the community. Makes it really easy to get treatment quickly.

WORST HEALTHCARE TEAM! you have ONE job, and that is to help people! if that isn't what you want to…read moredo then find a new job! my grandma came in there with a swollen neck/face and they looked at her asked her why she was there and ask her why she didn't go to her doctor. no human being should be treated this way ever, let alone an old woman. she is now admitted in the hospital, can't swallow or eat drink anything. it's effecting her breathing. she is waiting on tests to be done, and another scope down her throat tomorrow. this clinic should lose their license.

Very unprofessional. Find another place until they replace staff. From check in to actual Dr visit…read morewas rude and unhelpful.

Waste of time and money. I made an appointment to get tested for strep. My throats been so sore I…read morewas crying in pain. I told them the pain was a 10/10 and I was unable to swallow. While asking for information about me I mentioned I'm allergic to penicillin and since that's the medicine you give to people with strep she said "oh great" under her breath like my allergy had been an inconvenience to her. They didn't give me anything at all. Just said if I felt worse and couldn't breath go to the emergency room. I will never ever be back and I wouldn't recommend this to anyone.

From the owner: MinuteClinic® in Huber Heights is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Went here back in January for a long-term cold. Just had a strep-test, covid-test, and a flu…read morevaccine. Turns out, there was an issue with my insurance company and the claim was denied. I was not informed of this issue and my debit card was charged two months later for over $1100. The prices that they were charging were so much more than an Urgent Care visit. After contacting the insurance company, there was a system issue on their end and they said they would resubmit the claim within 30 days. Minute Clinic said that they would only refund me after they received the money from the insurance provider. They also mentioned the refund would take 4-6 weeks to process. This is absolutely ridiculous. How can they expect people to be able to wait for this process? If there is an issue with insurance, why can they not reach out to the patient to attempt to remedy before they charge your card without any notice? I will never give my service to Minute Clinic, or CVS for that matter.

The excellent N.P.s have all provided excellent care and vaccinations and have literally saved my…read morelife on numerous occasions!! I would highly recommend them!

Leslie Archibald is so sweet in every way! I was ten minutes late for my appointment due to traffic…read moreand they were about to close. She fit me in really quickly and even gave me a flu shot. Super duper friendly and I totally recommend going there.

Do not bother trying to get a DOT physical at these locations. They don't have the necessary forms…read moreto fill out and they require you primarily care doctor to provide a prescription list and health assessment. Just make an appointment with your primary and get it done or a specialized clinic that does them on a regular basis. CVS does prescriptions, they push flu and " "covid" shots. Don't seem to be good for anything else to me. This one star is actually a zero.

The nurse is very rude. They are not a professional. And poor service. The girls who is working at…read morethe reception, very vary rude and aggressive.

the staff is always super super sweet and helpful , i never dread going here even when im sick . i…read moresend my thanks to all of them !

Worst service in the medical field Sad sad sad that they…read moreare still open The service is slow and the medical care is less than disappointing it's almost non-existent I think a small child would be a better care expert Will NEVER use them again

I came in with UTI symptoms. I've had sever as l so I know the symptoms. I'm leaving on a flight…read moretomorrow morning and told the NP that. They tested my urine and it showed white blood cells but nothing else. I told her I had some symptoms last night and it's worse today. I know my body and I have an infection. She refused to give me an antibiotic! I said i was even here several months ago for the same thing and I had an infection then, look at my history. She told me to drink more water. I told her I already drink 8 glasses a day! I have an infection. 4 hours later i was peeing blood! I called my family Dr., he couldn't believe they didn't give me an antibiotic. He called it in. I totally wasted $109!

I'll start off with the positive. I was treated quickly, and I received the medications I needed…read more I was seen 1/27 around 6 pm. My caregivers were Luke NP and Stacy (unknown title). I went in to be treated for an asthma attack (I needed a nebulizer treatment). When I went up to the desk, the registration woman took my info and checked me in. I was audibly wheezing, short of breath, and rapidly breathing. Stacy and Luke were both at the desk. They were discussing celebrities, the superbowl, and Luke was scrolling through Facebook on a work computer. Did not address me once at the desk. Being a past emergency healthcare worker, I was appalled. Thank God I know my body and what kind of shape I was in. Once checked in, Stacy took me back to a room. She did not take the time to get accurate blood pressure. In fact, she made it up. I could feel my pulse when she stopped pumping up the cuff and attempted to listen. She gave a bogus number that was within a normal range, even though I was tachycardic. She had trouble getting the pulse ox to read and quickly took it off the moment there was a number present (which is also incorrect). Stacy went to get Luke and a treatment. Luke came in, REAKING of cigarettes. It was so strong it made my breathing worse, and it lingered after he left the room. Luke only listened to the top quadrants of my lungs before the first treatment and asked if I needed to go to the ER. I told him no, and all I needed was a treatment or two, maybe a steroid I would be fine (urgent care is equipped to handle asthma attacks). Neither one of them stayed in the room while I was given my first treatment (there was only one other patient in the building). After the first treatment, Luke rechecked my lungs sounds but only in the top quadrants. I requested one more treatment because my chest was still pretty tight. Luke never rechecked for lung sounds after my last treatment. I was basically kicked out of urgent care. Luke made an unprofessional comment about being vertical and basically not dead. I would NEVER recommend this urgent care based on this experience alone, nor will I seek help at this facility again. I am thankful I was able to get the medications I needed to get my asthma under control. This situation could have been handled a thousand times better than it did. Both Stacy and Luke need to be retrained in how to handle medical urgency, how to take vitals, and what appropriate conversations are in front of patients. As for the cigarettes, slap a nicotine patch on while you work if you need it that bad. Luke roughly had 2 hours left of work. He could have waited to hit a cancer stick when he was off the clock. Instead of subjecting others and an asthma patient with secondhand smoke. Do better.

I'll give it a star, because we were treated quickly and my son got the medicine he needed. When we…read morewalked in, we were greeted kindly by a gentleman (later realized it was the DR) on the phone with a patient. We waited for about 5-10 minutes before he hollered for a Rachael from the back a second time. Suddenly, 3 girls magically appeared from the back to check us in. We were the only patient there, so once the paperwork was filled out we were immediately taken back. We asked to use the restroom before being seen and upon entering, there was an unlabeled, bloody unrine sample on the counter. I reported it, and the MA seemed like it was normal and was supposed to be there. She performed the strep test on my son, and the DR came in shortly after. He had the wrong name (my other sons name). Assuming he got them mixed up from the insurance information? After being corrected he still took my son's name down wrong. 3 weeks later, and my account was charged $117. Idk if this was their minimum, but we were charged for a 45min new patient visit, and we were there maybe 25 minutes total. We won't be back. The bloody urine with no proper labels was enough for me, let alone the misidentification of his only patient.

Dr Thomas is who I chose as a pediatrican for my daughter --- after calling several offices and…read morereading review and bio's online, I decided to interview him in person. He works with a practice -- PreMed which has multiple locations around Dayton, he works 4 days a week in Huber Heights and 1 day a week in Kettering I believe. Not only did I find him very professional --- his whole philosophy is that both the Dr and the parent should be an advocate for the child -- but after deciding to use him he has been great with my daughter. We had some weight issues with her after her birth and he and his staff worked with me to make sure we got her on track. I was there about every 3 days for about the first 3 weeks so I can tell you that all the nurses and staff I saw were great! He even called me on a Saturday to follow up, as I had seen his nurse and not him the previous Wed (and not him)... I was floored! What Dr. calls you at home without you first calling him?!? He is very cautious and will tell you that he leans on being very conservative as he doesn't want to overlook any issues --- and he encourages you to bring a list of questions for him to each appointment. As a new mom this is GREAT for me! I would highly recommend him.