This place holds a special spot for me -- it was one of the first coffee shops I ever tried when I was looking to move to KC. It has stayed in my heart ever since! I love the atmosphere and that cozy "cabin" feel. The staff is always friendly and the place is quiet -- perfect for working or just slowing down. I did the drive-thru this time while running errands and had the Campfire Mocha with a Chocolate Croissant. The Campfire Mocha was a great summer flavor and I had a reward offer so that was a bonus! The croissant was good but between the mocha being already so rich and chocolatey, it was a bit much together. Next time I'll stick to just the coffee -- but my kids had no complaints finishing it! If you're looking for a sweet coffee treat that feels like dessert, this is your place. The drive-thru experience felt just like going inside. That's always a win! read more

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This blue raspberry energy drink tastes like ginger ale basically. It has no flavor or any sugar, doesn't even taste like lemonade . I wasted money. I'm disappointed. The lady asking for my order was very kind though, but that's the bare minimum! read more

Caribou Coffee - Raspberry Lemonade Energy Drink - Coffee & Tea Near Me - Kansas City, Missouri

Appreciate them being open during the pandemic. Drive thru only but it's still nice. I like that this location does mobile orders and then you pick them up in drive thru. It's nice not having to wait in line so long. I tried the Iced matcha vanilla tea latte and then added little bit of raspberry. It was really good and refreshing! I just started trying matcha and I like to try at many places. read more

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I really like caribou. Consistent flavored drinks. The barista's aim to please for the fussy drinker like me. Never met an attitude one time ever over the years from the order taker. However, I find the locations connected to the convenience stores to be really cold in the winter and the summer. read more

Wow, not impressed.... When in for a quick breakfast and the were out of most items so, I had to settle for the sausage, egg, & cheddar biscuit. Very greasy sandwich. Service was friendly. Typical fast food coffee joint, could use some extra cleaning. read more

Caribou Coffee - Sausage, egg, & cheddar biscuit - Coffee & Tea Near Me - Kansas City, Missouri

I've been here several times (in the drive-through) and have always had a good experience. their staff is professional, courteous, and fast. I typically get their black dark roast coffee and it has never disappointed me. If you come here regularly (they always ask if you are a rewards member) get the rewards app on your phone and you can earn free drinks. read more

I have been in this line for 30 mins with no way to get out of it. The coffee better be Amazing. I spent just as much time and gas as it did to get through the line. read more

A nice consistent, FAST drive thru. I am a fan. Staff: very nice, and efficient. Drinks: I prefer their cold, the hot drinks lack personality in my opinion. read more

I usually get a cold press here, it's about the only low calorie option available that I enjoy here. I chose this coffee house because it has a drive through and that's important because I'm not dragging kids into a coffee shop for my morning coffee. That's way too much work in the morning and kind of defeats the purpose of me attempting to make my morning routine as easy as possible. The drive through usually goes pretty quickly and usually there is not a line. Downside , I feel like the quality of coffee does not compare to Starbucks. I much prefer Starbucks and have even decided to drive 15 minutes on days when I really need a coffee, to go to Starbucks. The extra drive is worth quality to me. It's important to note Caribou is very similar in price to Starbucks. I really wanted to like Caribou because it's a convenient location for me. *pictured: I decided to give the new Caribou Cinnamon roll a try.....this cinnamon roll had lots of icing, the bread was hard in 3/4 of the pastry and it wasn't warmed. Overall this seemed pretty sloppy in appearance and after taking one bite, I ended up throwing it away. I'm not sure if this is pre made or they make it there- either way it was unappealing and not something I would order again. read more

Caribou Coffee - I decided to give the new Caribou Cinnamon roll a try... - Coffee & Tea Near Me - Kansas City, Missouri

Sometimes the taste of the coffee makes me wonder if it's just left over water a caribou had. The coffee tastes like colored bitter water.

I'm super surprised at all the negative reviews of this Caribou. I've been coming here for over a year and they haven't ever messed up my order, the employees are super nice and service has been pretty quick... Give it a shot and make your own decision. If the line is long in the drive-thru, go inside. I know it takes slightly more effort but I do the same at any place with a drive-thru that is longer! read more

Caribou Coffee - Black cold brew for a mid-day pick me up! - Coffee & Tea Near Me - Kansas City, Missouri

Why are no longer serving beyond sandwiches? It was probably the only reason I ordered coffee here rather than just making it at home.

In a nice quaint shopping center. Coffee was great and workers are efficient. Their glazed chocolate donut was better than i anticipated. A little doughy but the chocolate is on point. Highly recommended. read more

I will admit I was not a fan of this place its first few years. I honestly do not know if my taste buds changed or they changed their equipment. However, now I love their coffee! Sign up for their points system as it is a great way to get free coffee quickly! I dropped a star only because they have slow wifi. I have been the only customer there and the wifi was still slow. But it that was the only setback. The place is so pretty inside and comfortable. Before the pandemic, my knitting group would hold its meetups here because it was great for groups! And we saw other music groups come to practice here! Hopefully soon all of this will resume! Love this place! They even have a fireplace! read more

The good: The drinks are awesome. Lots of variety. The bad: The service is really slow. I usually only go here on my days off when I have a lot of time to wait. I've tried going before work on numerous occasions and find that if there is even one car in line ahead of me, ill be late to work. Not sure what the issue is here. Generally, they look staffed. Just takes them a long time to get orders out. I'm disappointed as I write this with no coffee in hand due to the guy in line ahead of me ordering 4 drinks and sandwiches. He's probably still in line and I'm at work 20 miles away. read more

This caribou is always busy, but don't let that stop you! I have been here several times and the service is always quick. The staff is also friendly. I would recommend this location every time. read more

Caribou Coffee - Sweet treat! - Coffee & Tea Near Me - Kansas City, Missouri

Do not use the mobile app! Wife ordered her coffee and a Caribou cake through the mobile app thinking she wouldn't be able to order if they were out of the product. I got to the store, they had the coffee ready but did not have any of the cake left. Said they had been out for a while. I was told they could write me a note, but could not refund the money. Not sure how a company can take an order, take your money and not provide you with a refund if they are out of the product they sold you. Will Go to Parkville Coffee and support local next time. read more

I would have to agree with most of the posts that the best thing about this location is well.. the location! There is a billowing fireplace, open floor plan for lots of seating and it's never too busy that you feel over crowded. You can easily pull up a chair, read a book while enjoying your coffee and hang out with some peace and quiet. The one thing I do not love about this location is it's always very cold in the room. There is an open draft between the two doors and the tall ceilings and air ducts just always keep you chilly; perhaps a good incentive to get more hot coffee!? read more

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Yummy high calorie caffeinated goodness. Their lg iced bevies have 4 shots of espresso goodness. I had the the Mint Mocha...over ice (after all it was over 100 degrees outside). Dark Chocolate, Mint, and whip cream. Bliss on this hot day. This store has a fabulous drive thru, and good seating inside with tables, comfy chairs, and FREE WiFi. A great place to get caffeinated and get paperwork done. read more

The staff at this Caribou Coffee location are always fast and super friendly. I usually stop by before work around 8:30am, and am out before 5 minutes are up. I've been here multiple times now, and they have always gotten my drink right. I normally get the campfire mocha, alternating between the different offerings of dark, white, and milk chocolate, and although I really like it, I can usually never finish it because it's really sweet. However, today the person taking my order recommended getting an extra shot of espresso with it. The extra shot of espresso really toned down the sweetness of the drink, making it absolutely perfect. That's definitely how I'll be ordering my drink in the future! read more

I am giving two stars because the customer service has gone so far downhill that I promised myself to never spend another dollar at this place. I go to Kansas City several times per year and I am a coffee snob. I ALWAYS drive out of my way to go to this Caribou location because it has a drive-thru. I have spent numerous dollars here on lattes and tipping. Well, my last visit to KC for the holidays put the icing on the cake. I went two days in a row and the customer service was horrible each time. They didn't greet me or thank me when I drove off. Very unfriendly staff. I remember the days when this place had excellent customer service. So, since I was in KC for 9 days, and since Latte Land has better coffee, I spent my money there for the remaining days. It doesn't have a drive thru, but I braved the weather because Caribou will never get another penny from me. It sucks because the turtle mocha at Caribou is one of a kind and tasty. Gonna miss that. read more

I realize it's hard to find employees these days but the girl on the headset for drive thru this morning was the most rude person I've ever encountered. I wanted a medium Cold press with 1/2 and 1/2 and sugar free vanilla (limiting sugar). When she read the order back, she said medium cold press with cream and 1/2 sugar free vanilla. I thought she may have mixed my order up because I wanted 1/2 and 1/2 and thought maybe she put 1/2 sugar free vanilla instead. So I asked her for clarification and in an extremely rude tone- cream is 1/2 and 1/2. I'm not going to let someone be condescending in such a rude tone, so it was enough for me to drive off and say a few choice words. I'll never go back there again. read more

The coffee was good, the veggie breakfast soufflé was great, and the apple fritter was amazing! The inside was a bit cold but comfortable. You can get some work done as well. The staff was friendly. One guy couldn't tell me the difference in the coffee options but a woman immediately chimed in and helped out. I'd go back. read more

Everyone here is so kind and attentive! I wish there were more options. Seems like the menu is mainly geared towards iced& flavored drinks...I miss COFFEE. I want all the roasts! Light, medium, dark...can I get an espresso? How about a latte? Cappuccino? Macchiato? Don't make me go to Starbucks. read more

I read horrible reviews on this location. People complaining it's slow and drive through is ridiculous. First off your ordering coffee and more than likely it's not black coffee. Then take into consideration if someone in front of you also orders a sandwich. If you want fast go to McDonalds for cheap junk. They had our coffee ready as we pulled up and drove off with paying cash within a minute. Seriously I timed it to see how I should do my review. read more

The staff at Caribou is always super friendly and no matter what drink you get there it is always made well and in my opinion their coffee far exceeds the other "Mainstream coffee place." There is tons of space and tables for if you need to go in and get some work done and the music is always pretty good also. This Caribou coffee location is one of my regular hang out spots: it is that good. I started to have reactions to caffeine which made me real sad because I LOVE coffee, but do not fear - their decaf americano is amazing. read more

Every once in a while, when I happen to be puttering around north of the River, I'll think, "wow, I haven't been to Caribou in a while." Then, afterwards, I think "wow, why did I go here again?" Don't get me wrong -- the atmosphere is pleasant, the coffee is pleasant, and the staff are pleasant. But -- there's just no real spark or peg to make me want to keep coming back. It just *feels* like a generic chain coffee shop. I know coffee options in that neck of the woods are few and far between, so I suppose it works for folks who live in the Parkville / Platte Woods area... but it just seems more like an afterthought than an actual part of the area. read more

I actually ventured inside to check out the place rather than use the drive-through. I was pleasantly surprised by how warm and inviting it was. Suitable places to sit were sparse, for me, because I need a table near a plug-in source to use my laptop. The girl at the register was new but friendly. For the first time ever, I was unable to finish my Chai latte with almond milk. *Shudders* THAT is an incredibly tough feat to accomplish. There was something off about my drink (slightly acidic maybe?). I probably should've given them a chance to make it right, but alas I did not want to make the effort. I have also eaten here on several occasions. Most recently, I ordered their spinach and artichoke wrap. Underwhelming and not worth the price. Based on the drinks and food, I'd give it 2 stars which doesn't really inspire me to come back. But I bumped it up to 3 stars due to cleanliness of establishment and friendliness of the service I received. read more

I've come to this Caribou often not only because I like the coffee and the service is always quick, but because the staff is always so super friendly and helpful. For instance, today I had no sooner ordered a large drink and sat down when, clutzy me, I tipped it over, spilling about half. Not only were employees quickly over with towels to clean up, but also they refilled my drink free of charge. Anyway, it's a nice cozy place to hang out. read more

Had a great experience at this Caribou. I've had some rough experiences at other locations in the past and have all but given up but took a gamble today for the win! The lady who took my order was very friendly, smiled, and seemed genuinely happy to have us there. The store was also very clean. read more

We had eaten at a restaurant down the way from here and after dinner took a stroll and decided to stop in and get some coffee. I had an Lite Iced Coffee (caramel) and my husband had a Latte. The staff was great, the prices were high and when I got mine it tasted "funny" almost like it was sour or like it was cough drop flavored. I decided to say something and the gentleman working was awesome and made me a new one and said it was most likely the sugar free syrup. The second one was much better but still had that "funny" taste. He said that is what it always tastes like. I was sad that apparently the Lite drinks here always taste awful since I have had better elsewhere I think I'll stick to them. read more

I have been a DIE HARD Starbucks drinker since I started drinking coffee and I haven't found a coffee place good enough to take its place...and then I had Caribou and I have gone by for a coffee literally everyday since. I recommend the Crafted Press with and extra shot and the salt and sugar mix for those who do not like their coffee too strong. For the sugar lovers there is also a caramel latte which is very good but a little too sweet for my taste. Staff is very friendly also and the place always looks clean. read more

Andrea made my morning! She was upbeat and passed on her infectious attitude. I'm ready for my day! Thank You!

The inside of this Caribou location is seriously so neat. You feel like you're inside of log cabin and it's really quite cozy to enjoy a cup of their coffee. The hours are great, especially for those who like a cup of coffee or tea late at night as I do. Caribou is a bit pricey though, so make sure you know what it is that you like before ordering. read more

I love Caribou and especially this location! I've come here many times because it's close to home and usually pretty quiet. I study here for school. This week, I have been here 3 different days. I always buy coffee, just not when I first get there. Today, I was there for 3.5 hours and I didn't buy my coffee until the last hour. Kimberly (I believe the manager), rudely came up and said "Hey do you want to come inside and buy some food or drinks?" while I was outside on the patio. I replied "No, not right now. Thank you, though" and she returned inside without a reply or smile. I find this very rude and almost left without purchasing anything. I come here so frequently that I don't think sitting on the patio with a school book for a few hours is disrespectful or damaging to their business. I will think twice to coming here again because of Kimberly. I would give the food and drinks (especially flavored iced coffees) 5 stars. Staff (because of Kimberly) deserves 2 star. I settled in the middle with 3. read more

Pretty good, so A-OK in my book. I don't frequent this area very often, but on a return trip from the airport, I realized my cup of Joe runneth out. Frantically, I began the search for an exit sign with a coffee house on it. There it was, Caribou. There's a lot of development going on in the area, and once off the exit, I didn't have any more signs directing me. I navigated the interweaving of Tuileries Plaza though until I found them. Although my review is just for the outside and a straight up cup of coffee, I thought the store had a good look to it, and the drive thru ran at a pretty good clip. The drive thru staff was courteous and pleasant, and best of all, my caffeine supply had been replenished. I thought the coffee tasted freshly brewed, and had some good notes to it. My universe is in proper alignment again. Thank you Caribou. read more

Good coffee, but service is just so much better at Starbucks. I feel I am an afterthought to the baristas' plans for the evening, and there is a general attitude that the customer is secondary. I will not be returning. I thought this the last time I was here, but came back. I won't make the same mistake. read more

Much better than Starbucks, clean friendly nice looking place, love that it has a fireplace but not sure it puts out enough heat cause it's cold outside read more

A chain is a chain is a chain. Still Caribou holds it own against the green machine. Decent coffee and a warm and homey feeling make this a safes top if there are no other cafes to try out. If you have been to one, you have been to them all. Oh and this one has free wifi! read more

The employees are very nice and gave me my drink within 5 minutes of ordering. No issue with finding the place. You can stay there for as long as you want. You can read, do homework, or even sleep there. Very quiet and safe place to be. read more