What a great business. Family owned everyone was so kind and courteous…read more The really knows their car facts wish I would have came here from the beginning instead of visiting CarMax.

Scammers. Thieves. They sell bad cars and then refuse to take responsibility…read more I bought a car from this place and was GUARANTEED by the salesperson that there were no mechanical issues with it. I even have him ON VIDEO stating that there were no mechanical problems with the vehicle. Now that I have the car and the problems have continued, he completely denies ever saying it. The second I drove the car off the lot, the check engine light came on. I immediately contacted them about it, and instead of properly diagnosing and repairing the vehicle, they simply RESET THE CHECK ENGINE LIGHT like that somehow fixed the problem. They told me that if the light came back on, they would fix it. Well, BOOM -- the check engine light came back on, and the car was having serious acceleration problems. I brought the car back to them, and they claimed they had "fixed it." I drove home from the lot and the ENGINE STALLED. The power steering went out, and I nearly crashed. This was not some minor inconvenience -- I was put in a potentially life-threatening situation because I was driving a vehicle that I was told had no mechanical issues. They took the car back again and claimed they "fixed it" AGAIN. I got the vehicle back, drove it for maybe 2-3 days, and BOOM -- the check engine light came back on. Then the engine died again. When I tried starting it, the entire vehicle was shaking violently. I called them immediately to explain what was happening, and instead of taking responsibility or trying to help, they told me it was MY problem and THEIR problem was supposedly over. It gets even worse. I was told they hoped I would break down on the side of the road. I was also threatened and told that if I came to the business, they would "kick my ass." Seriously? THIS IS NOT HOW YOU DO BUSINESS IN AMERICA. If a customer buys a vehicle from you after being told there are no mechanical issues, and the vehicle immediately develops serious mechanical problems, stalls while driving, loses power steering, and repeatedly throws a check engine light, the responsible thing to do is address the problem -- NOT threaten the customer, intimidate them, deny what was promised, and tell them it is their problem. I have video evidence of the salesperson telling me there were no mechanical issues with the vehicle, and now he denies saying it. At this point, this isn't just about buying a bad car. It's about the way customers are treated when they come back with legitimate safety and mechanical concerns. I strongly recommend anyone considering buying a vehicle here GET EVERYTHING IN WRITING, have the vehicle independently inspected before purchasing, and document every conversation and promise made by the dealership. Needless to say, the only reason I would recommend buying a car here is if you want to spend your time dealing with mechanical problems, threats, intimidation, and potentially taking the dealership to court. Absolutely terrible experience. I would NOT recommend this place to anyone looking for a reliable vehicle or an honest dealership.

Wonderful atmosphere. Sold me a beautiful Subaru. No hidden costs. Kept his word about a discount…read more If I ever need a second car I will be back.

So my everyday car was coming of age, and I was in the market for a newer car. After not finding…read moremuch luck at other dealerships, a spur of the moment look on OfferUp led me to this fine dealership in the city of Orange. I made the drive from home to here, which took about 45 minutes one weekday evening. Once here, I was able to test drive the car. Everything seemed fine, and I informed them that all I needed was a pre-purchase inspection, and that I would buy the car cash. I showed up the next day, and took the car to get inspected at a local mechanic shop. The inspection proved the car to be good for purchase, and I went to my bank to get a cashier's check. The staff here took care of all the paperwork, and got me going in my new car in a very short amount of time. Fast forward a few weeks, and I asked them to help me expedite the arrival of my permanent plates, as I had temp (paper) plates at the time. They were able to pull some strings and get me my permanent plates within a few days. These guys are on point. This is the most seamless car purchase that I've ever had. The staff here is nice, trusting, and they treat you like family. I recommend them.

I had a great experience purchasing my 2016 Toyota Corolla from this dealership. Buying a car on my…read moreown for the first time was a little intimidating, but Mike and his staff were patient, professional, and never made me feel pressured. They answered all of my questions, were transparent throughout the process, and gave me the time I needed to make an informed decision. They were also accommodating when I wanted to have the vehicle inspected before purchasing, which gave me additional peace of mind. The paperwork was straightforward, and the entire process was smooth from start to finish. I've been very happy with my Corolla so far, and I appreciate the excellent customer service I received. If you're looking for an honest dealership with a friendly and helpful staff, I would definitely recommend giving them a visit. Thank you for making my first car-buying experience such a positive one!

We had a great experience with Pacific car center!!! Mike and his partner were such nice people…read more We got a nice deal on Honda crv for our son and we are happy. We will recommend to friends and family. !!!!Thank you Mike for being such a nice person we enjoyed our conversation.!!!

By far the most easy and stress free vehicle purchase I have made yet !…read more Chad, Elmer and Holliday helped close up the deal on what is now my Chrysler 300s. The facilities are clean as well as the vehicles they offer no red flags what so ever! Thank you!!!

Had an amazing experience here. From the moment I rang about a jeep they had, to the end of the…read moretransaction, they make everything go so smooth. Their professionalism and outstanding customer service is genuine and you don't feel like you're at an ordinary car dealership. I highly recommend coming here for your car needs. The people here will do what they can to get you in the car you're looking for. Holiday went above and beyond helping me out and thoroughly explaining everything as far as finances were concerned. He's very professional and friendly, and followed up even after I left. I've recommended this place to my friends and family, and will surely be purchasing my next vehicle from them soon. Thanks for the jeep guys!

I really wanted and intended to write a five star review of OC Autosource because initially I liked…read morethe owner, Tony Thompson and trusted him. I ignored other reviews and purchased my dream car from OC Autosource...a Bentley Continental GT Speed "Limited Le Mans Edition" (#7 of 48) coupe. Though the car had been in his hands for weeks, he apparently never bothered to have a mechanic look at it. I paid for a PPI (Pre-Purchase Inspection) after buying it (my bad, don't make this mistake) and learned the truth about the car. The front grills had sustained damage, breaking off the tabs that hold them in place and subsequently been GLUED back on. The front left wheel had a crack in it which caused the tire to steadily lose air pressure, ultimately triggering an alert on the car's dash. This alert effectively froze the computer, making it impossible to use the navigation, listen to music or do anything else. I returned to the tire shop 3 times for refills, seven days later the alarm was triggered again, On my third visit they discovered the crack in the wheel. The exhaust system was loosely hanging on...missing brackets that secure it and prevent it from hanging low. The car has a 20 speaker, $7500.00 sound system but the blown speaker in the dash made it painful to use...like nails on a chalkboard. When I provided Tony proof of these flaws, he assured me he would make good on the repairs and "..do the right thing" and I believed him. I had everything fixed at a cost of $2637.79 (parts & labor) and now enjoy driving the car. Weeks passed and Tony never contacted me until I posted a review and filed a BBB complaint. 24hrs after posting my initial review & filing a BBB complaint, I got reimbursed the total amt for the aforementioned repairs. But because Tony asked me to "...remove all the negative you put out there" I feel this was mere damage control rather than his desire to do the right thing because I received more messages from him within 24hrs of posting my review than I received in the preceding 4 months.. I promised him an honest review on my first visit to OC Autosouce & that's what this is. I always keep my word. If you intend to purchase a car from OC Autosource, I suggest you demand a PPI be conducted before you buy. Have the cost of any repairs necessary be deducted from the purchase price and handle the repairs yourself. JMO...I could be wrong.

I wrote this earlier today but must have erased it by mistake. Tony sold my Son a challenger that I…read morePaid $48,000.in a cashiers check for. I had Tony come get the car and he promised me my refund after I sent the pink slip. I did send the pink slip but wasn't refunded. I had a handyman in my home posing as a contractor. He seen a jeep on OC's website and had to have that car. I told him if he could get a vehicle from them then to pay me back the $48,000 that would be fine. Tony let him know the car couldn't go for that cheap. Roger Michael then threatened Tony's life. That didn't go over well. After the poser stole a small fortune from me committed fraud and elder abuse. He stole my Jeep Rubicon and took off for Arroyo Grande. However my Jeep is now in police custody. I'm pursuing charges with the DA against Roger. Tony Thompson has called me and apologized. He is going to make things right between him and I. I'm going to put my trust behind Tony. I believe he will make things right so I'm giving him a good review. I don't want his business to suffer no one deserves that. I want him to do well and help me out. Give him a chance he's had some tough times too.

West Coast Auto Group made my car-buying experience smooth, stress-free, and enjoyable. From start…read moreto finish, the team provided phenomenal service, clear communication, and complete transparency. There were no gray areas at all. They made sure my 2025 Nissan Altima was fully inspected, safe, and 100% ready for me and my family before I drove it off the lot. I truly felt that they cared about making sure I was comfortable and confident with my new car. I would absolutely recommend West Coast Auto Group to anyone looking for a dependable vehicle and an honest, professional dealership experience. Thank you to the entire West Coast Auto Group team. I love my new Altima!

I recently bought a car here from a gentleman named Freddie and he made buying a car easy and fast…read more! I highly recommend him and this dealership and wish to do business in the future !

I found a bargain priced old Volvo wagon on AutoTrader listed at this dealership, and I had a very…read morepositive experience with the purchase. They even helped me acquire parts to make some minor repairs to the vehicle. It's nice that they have their own mechanic (Dr. Mechanix) on-site too. I wouldn't hesitate to buy another car here.

Review is long overdue. I was in the search of a vehicle Sept 2018 due to a car accident (not at…read morefault). I had been searching online for cars for a few days in cargurus.com. I found the exact car i was looking for. I called at they told me the car was available. I we greeted by the owners (very nice) once I walked on to the lot. I let them know I called regarding the 2013 Nissan Rogue. They let me test drive it and I knew it was the car for me. After a couple of hours waiting to get approved for a loan and adding the car to my insurance. I was able to drive off the lot in my Rogue.

Huge shoutout to Juan and Zemr at Auto Sale of K & Z!…read more Walked in stressed, walked out smiling ear to ear in my new black Tesla Juan kept it real, worked with me, answered all my questions, and made the whole process smooth. No pressure, no games just solid customer service. If you're looking for a clean ride and somebody that actually takes care of you, ask for Juan. Appreciate you, brother!

I had an amazing experience with Kyle at Auto Sale of K & Z. He helped me purchase a Toyota Corolla…read morefor my mom and was incredible from start to finish. Kyle was super communicative, transparent, and made the whole process smooth and stress-free. What really stood out was how receptive the team was to the pre-purchase inspection results. They took it seriously and made sure to fix the (small) recs from the PPI before we drove the car off the lot. That level of care and integrity is rare, I really appreciate their team! The owner was also extremely kind, respectful, and patient with us throughout the entire process. We never felt rushed or pressured. Highly recommend Kyle and the whole shop here! Adding my opinion on the 1 star reviews... if you're looking for a used car Auto Sale of K&Z is very competitive. Even with their added-fees. I think everyone has to understand the dealer has to make a profit because they are a business... lol. Also, you're looking for a USED CAR.. they aren't perfect but for the price they offer you have to take in the pros/cons. Why don't you guys just go direct to Toyota or Tesla to get their "official pre-owned vehicles"? Oh that's right, probably because their prices are thousands of dollars more than here. Lol. Just my 2 cents!!