The gentleman that took my order and put it together did everything mindfully and provided great service! The food was great as well

I highly recommend owner or general manger this place reach out to me this unacceptable first off Jason o rang us up rude from the start and kinda un professional to be wearen big rope chain at work as well when we asked about are rewards he started about you got spend dollar dollar first like we spent $22 on food that wasn't even worth it I I asked about my large lemonade I payed more for that looked like small compared my wife medium soda I get it up charge I been here before and pretty sure someone gave me way bigger size second good thing the Chicken fingers was free and we didn't pay 6.19 because those are not tenders this place need a lot work before we'll ever be back here next time I rather go to the ghetto one they way more nicer to be honest and I bet nobody reach out at all neither witch is pretty sad for business read more

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The guy at the register at night was rude and condescending. I just want my food not to argue.

Yelpers, I just want to say I was picking up a quick dinner to take home tonight. I ordered a Grilled chicken Club sandwich and the SouthWest Chicken Sandwich. They were both delish. I got the crosscut fries and a medium tea. The gal at the drive thru was super sweet and friendly. Service was quick and with a smile. I love that this location is in a nice area and there are not a lot of people hanging around outside. I feel safe and that is important to me. She asked me if I wanted sauce. I requested ranch and honey mustard. The whole order was in the bag with napkins. No complaints. I was pleased. I will be back. Check it out. read more

Carl's Jr - Ice tea Medium - Fast Food Near Me - Henderson, Nevada

Placed an order for a large single carl with no lettuce, large fry, and a sprite. (Also ordered a double big Carl meal and a 6 pc popper). When I arrived home my single Carl didn't have a burger patty! Just bread, cheese and sauce. Called the store to ask if we came back with the food if they would remake it since it would be cold from the 45 minutes of driving back and forth multiple times. Was told they could only remake the burger and that it was the policy. Food all ended up being cold and hard after having to go back to remake the burger that was their error. Waste of $37. This is the only fast food restaurant I have heard with such a "policy." Called the next day to speak to manager and was told if I had the cold food I could bring it in for a replacement. What a joke!!! They messed up and it's the customers fault. Customer service is horrible and training is necessary. read more

Carl's Jr - No burger - Fast Food Near Me - Henderson, Nevada

It's hit or miss for this location. They sometimes get it right, and sometimes get it completely wrong . The staff are the same. I ordered with Uber eats yesterday and it was really good, usually always have to warm up in the microwave, but that's expected for fast food delivery . Would much rather get fast food from Carls , than anywhere else. The pricing is more expensive than the others, but the consistency and quality is way better. read more

I don't usually leave reviews, but I had to take a moment to recognize an incredible employee at Carl's Jr.--Luis. From the moment I walked in, he greeted me with genuine warmth and kindness that immediately stood out. You can tell when someone actually cares about the experience they're creating, and Luis truly does. He was patient, attentive, and even took the time to make sure my order was exactly right, which I deeply appreciated. It's like all my childhood trauma disappeared in one fell swoop. And It wasn't just about getting food--it felt like I was being taken care of. The way he treated every customer with respect and a smile, even when things got busy, was something you don't see every day. In a world where fast food often feels rushed and impersonal, Luis made it feel personal again. Carl's Jr. is lucky to have someone like him on the team. Thank you, Luis--you turned an ordinary lunch into a moment worth remembering. read more

I figured I would try them again and no...come on man. How do you not have ranch? Crispy chicken sandwich, no ranch. Side of zucchini, no ranch. So I figured I will be stopping by the store needless to say to go pick up ranch. Wait, it gets better. I pay, told to park in the front then a worker comes out to tell them they don't even have zucchini. Def not coming back here. For real this time. read more

I ordered a few meals and item off the menu. The person who took our order did not give us the large crisscross fries like I ordered. They gave us a medium instead. Ordered the beyond famous star and the tomato was black and moldy. I will not be coming back since the food quality is not good. I hope I don't get sick for eating this read more

Carl's Jr - the inside of a burrito - Fast Food Near Me - Henderson, Nevada

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Stood at the front desk for 5-10 with no one else in the store waiting to give them my order. No one acknowledged me, one went as far to look directly at me but then look at the floor each time she walked by. The other one blatantly looked at me while packing a drive thru order and ignored me. When I said "Excuse me, can I place an order" they seemed confused about what that meant. After the two girls sorted out who was going to take my order, I asked if I could use an in app coupon in store because the app wasn't letting me order anything. She said "Oh I don't know", I confirmed that she didn't know how to use coupons and she agreed. Didn't offer to ask a co-worker, try to figure it out, nothing. Just "I don't know". So I left. Horrible service, if I could give a negative star I would. Instant karma that the girl dropped her phone in some sauce she was working with though. Edit: I called another Carl's Jr. that was more than willing to help me with the app and I was able to place a mobile order. I went through the drive thru this time and let the unhelpful girl know that another location was able to help me and asked her for her name, at this point she finally apologized. So thank you Sandra for being the "incredible" employee that ignored me, seemed bothered by having to take my order, then didn't even offer to find any resolution with coupons. Hopefully you threw out the container of sauce you dropped your phone in. read more

So I had drove from Seattle to Las Vegas. Instantly went to Carl's Jr when I went back in the city. Came across Luis and Liliana, Luis is top-tier. I did two separate orders and used 4 coupons. HE MADE IT SO EASY! I love a fast efficient human. Who can also communicate well with customers. His energy was everything. I appreciate Liliana for being just a funny respectful woman. read more

Gave me a cold ass burger at 11:54 at night and I asked for them to remake it when they gave it to me and said no. terrible service he should be fired. Whoever's working Feb 8 night shift. My kid has better has better hospitality then this fool read more

food great !! awful customer service. waited over 5 minutes for someone to take my order...juan c then comes out and hustles. but why is he working the drive thru and the registers ????? and to top it off taking orders to customers??? can you guys not get more help ???? read more

Sometimes you just want a charbroiled burger and this Carl's Jr. can deliver on that. The drive through is convenient and I usually go for the classic Carl's Jr. cheeseburger. It's juicy, big, and has that good charred taste to the meat. I like the sliced onions, pickles, and even the iceberg lettuce. Their fries are prettying standard, but at least it's hot. What I like most about this location is the customer service. They are really just polite and pleasant workers. I know it's fast food, but I think the workers care about the product and service. My food is never squished or hastily thrown into the bag. It's neatly packaged and has napkins and/or condiments if I asked for it. Another plus is that this place is always kept clean in the inside and outside. The inside has a decent modern decor too. Dining in has been a good experience as well. Overall, good job on having good workers and good standards. Will be back! read more

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First off, the customer service was decent, and thanks for that, BUT the food has seriously gross. The food was luke warm and just had zero flavor. I asked for ranch for a condiment, and she said they were out. How you Carl's Jr be out the most requested condiment. We won't be back, unfortunately, and we usually have good experiences. read more

I ordered a double western bacon cheeseburger, waffle fries and a chocolate shake with no whipped cream. I got a single western with regular fries and a shake with whipped cream. I was in the drive through and instead of having the whole order redone I just took my food. I don't recommend this place at all. Kids working here don't care. Not the first time my order was wrong at this place. Service just sucks and don't expect to get what you ordered. With stupid inflation now we pay more for crap service. read more

Customer service is great and food was amazing! Staff succeeded my expectations. Place was spotless. Thank you everyone! read more

You know what you're getting with Carl's Jr. Solid burgers, but seems like their understaffed. I've went drive thru a couple times and was asked to wait around front along with other cars. On the most recent trip, the guy had to go back inside twice because he forgot straws and one of my side order items. read more

Girl was rude AF omg service took over 15 min. Guacamole hamburger was sloppy mine set out for nine hours so salty couldn't even eat it. Made me sick do not go here it is horrible. So sad this shit is skank. read more

Carl's Jr - Look at this shit - Fast Food Near Me - Henderson, Nevada

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After time and time again of messing up my order today 7-15-23 was the last straw dont come here period so disappointed they cant get anything right. Take your money somewhere else read more

Service - extremely slow; Food Quality - pretty good; This was my experience at this location. I come here for their amazing burgers and I definitely got that tonight. It was cooked well and it tasted REALLY good. Thank you for not disappointing in that area! It did take them 3 years to get it done though. The service is slow, and they are not the nicest people, but if you want to eat good, have some time, and can deal with a bit of attitude, it is a good location. read more

Carl's Jr - Fast Food Near Me - Henderson, Nevada

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Monday 8/15/22. Approximately 9pm a worker named JAIME came out of the restroom during his shift with a woman. And you can assume that they were having intercourse in there by the shocking look he had on his face! It's disgusting how he then proceeds to handle food. Unprofessional and gross. Would you want someone who just banged someone out to handle your food?! Appetite ruined. read more

November 23,2022 around 8pm this is the best fast food order I have ever had the kid was nice , fast upsold very effectively without pressure. He's a good kid and this place made me want to come back thru drive thru read more

I had to ask for fresh food all my food taste stale as if it had been sitting. The fries taste like they're either old or being fried in old grease. I took food to other ppl and they had the same complaints fries gross, buns stale and lettuce wedge not just a nice piece of lettuce but the hardest part of the lettuce was used. On each of the 5 meals some meals had things on them I specifically told the young girl we didn't want, $60 plus bucks down the drain. Only two ppl working and still feel it's no excuse for such crappy food. If staffing is an issue then have the manager work as well. Last time ever visiting this location. I just might stop going to them all. So upset I waste my money. read more

Juan from the morning team is great! Food was fresh and order was correct. Solid breakfast

So, where I live there is a Carl's Jr., Raising Cane's, and a Popeye's within steps of eachother. At Raising Cane's and Popeye's there's always long lines however if they only knew the Carl's Jr has the best chicken tenders! They are perfectly seasoned, breaded, cooked and moist. Three out of four people in my household feel they are better than the other two spots and more importantly they're more affordable and the line is always shorter. In the last week, I noticed that they have family specials for $15 you can get a dozen of chicken tenders with two large fries. If you're on a budget and the $15 of it within your price range and you just want to feed yourself go for the number 17 which is the five dollar box that include three chicken tenders, small order fries a small drink and a chocolate chip cookie for $5 plus tax. Clearly, I go too often and this is my go to staple! read more

So I've been on a fast food binge lately, and I decided to try Carl's Jr for the first time ever! The Drive-thru service was fast and friendly, and I didn't have a wait at all. I ordered a Western Burger and it was pretty tasty! The burger was nice and had that charbroiled flavor, but I do wish there was more bacon on it!! The onion rings were a nice flavor booster as well. I feel like the price was a bit steep for just one single patty, but I think I'd still go back to try some other items. read more

excellent service , girl working tonight with glasses was very friendly and patient with us ordering our food . food was fresh and hot quick too ! read more

My usual order is a single jalapeno burger, but lately I've been getting a western bacon with a big fried cheese added omg. It's literally a giant cheese patty. Fried. It's SO GOOD. The savory fat of the cheese pairs so well with the sweet BBQ sauce and the salty crunchy onion rings. Literally about to get one right now. read more

Carl's Jr - Western Bacon with Big Fried Cheese - Fast Food Near Me - Henderson, Nevada

I love Carl's Jr's but I hate this location. For the past 4 times they tell me that their system is down. The first time I went at 2:15am they said it was cash only so I go and get cash and after I get back the young white guy with long hair tells me the the system is down and it will be back up after 3am....bs. Same for the last other times. Today a Saturday night I go at 1:50am and the same bs. Why say they're open 24 hours when they're not. Same guy every time. My son worked at Jack n the box and Carl's in the past and he said this was pure bs. They close for a 15min max for the POS system and that was it. Get this fixed or end up closed like the Mark's location!!!! read more

Went to this location this morning late and as we went to the drive-through employee said the card reader is down so no credit then he also stated that cash transactions have to be exact makes no sense if you don't know how to count out change why does someone have to pay the exact amount as the example that he gave was 1028 we had to give 1028 we could give 11 bucks because I couldn't figure out how to make change corporate needs to be aware of the incompetence of somebody's managers and the stores read more

Slowest drive thru in Vegas. Save you some time. Don't come here if you're in a rush...

They are too slow i never come back to Carl's Jr. I lost 30 minutes.......................................................

Typical fast food operated by poorly trained staff. Point of sale had hard time with basic order and then food was cold and poorly prepared. Blasting hip hop music, Best part was the entire place was empty. Yet food was poorly put together with stale old ingredients like it's been sitting out all day. This is why kids, please go to school and be smart so you don't end up like this staff who have a a very simple job but can't even do that right. read more

Carl's Jr - Mr Carl's Jr. would be proud! - Fast Food Near Me - Henderson, Nevada

Drive through Sunday night 9pm. Order box not working- they taped a piece of paper that said it was down for maintenance. Okay, fine, I'll order at the window. 1 car was already at the window. Waited 5 minutes behind them. They get 2 bags of food. They leave and I pull up. The guy comes to the window and I try and order. He said that actually their computer system is down and they are can't take food orders right now. Really? Really? The car literally in front of me got two bags or orders. But I didn't want to say anything and press the issue because that is how you get spit in your food. I give one star because he might be lying to me seeing as how the car in front of me got 2 bags of food. But I give the second star because at least he was apologetic about the issue. read more

Great place to eat came at night time around 11pm and Jamie in drive thru was so nice he got me my food right away it was hot and fresh I will definitely be coming back. read more

Love this place, fast and clean, and the most important, it always is fresh and always taste great! Right off the freeway 215, at Stephanie, or Wigwam to take shortcut back to work. Employees are very nice, pleasant. I recommend this stop. Oh my favorite sandwich: The California Classic.... I always take the Meal at $4.49?... can't beat that!.... love love..., read more

This use to be one of my favorite late night places, I work late. However every time I came the person was always rude and could never do what I wanted. After months decided to give it another shot, asked for 2 milkshakes. Guy says "it'll be a minute, I only have one" and I was like okay? Then he switched up and said he only had one left. Which one is it? What's the point of advertising something if I could never get it. Over this place, just admit you can't offer dessert after 10pm, I guess. read more

Saw a few new faces today. As always they were very professional and very patient with their guests. I'm medically exempt from wearing a mask ( by law). I have asthma and COPD. I did keep my distance according to CDC guidelines. The manager did NOT discriminate against me even though I seen the concern in her eyes. I also watched as she dealt with others being impatient and yet stayed calm. The store was very clean as always. With so many stores discriminating against people with physical conditions that doesn't allow them to wear a mask it was a pleasant experience to deal with people who have common sense. I would recommend this particular Carl's junior to anyone and everyone. read more

The best fingers and french fries on a fast food chain nice and crispy .. I did ask to make crispy dinning inside of course I'll be back The room was not %100 clean.on a very slow time .. read more