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    Carl's Jr

    2.3 (47 reviews)
    InexpensiveFast Food, Burgers
    Closed 6:00 am - 11:00 pm

    Order Carl's Jr Takeout or Delivery

    Carl's Jr Photos

    Business Info

    CARL'S JR ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Good for kids

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    Recommended Reviews - Carl's Jr

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    Evan Y.

    I Like Carl's Jr has a good menu. Food is really good and I like the customer service Leo The Manager is great

    a hand holding a sandwich
    Christine B.

    I went to Carl's Jr. tonight with my son. We ordered ONE burger. Just ONE. A Carl's Jr. burger with NO cheese. We were the only ones in line around 9:45pm. No one ahead of us or in front of us. They had problems ringing us up and then said please pull forward and we will bring your food out. ONE BURGER! 20 minutes later after we see 6 cars go in and out my 13 year old son goes in and asks what is going on and they say "oh we forgot about you and we made it wrong here it is". He's like WTF. No refund, no help, nothing. What we recurved was a pile of garbage smothered in MAYO. I will NEVER go back! In all honestly I feel this was racially motivated. I'm disgusted with the employees!

    I totally got two little patties.  So much better.
    Philip W.

    Ordered what I thought was a Prime Rib and Chedder Combo. Costs me almost $11. Got two patties that don't fit on the bun, and they not in the good way. The were the size of slider patties. It was quite pathetic. I would have been better off with a whopper. I would have received more beef patty any way. Dissapointed.

    Worst Beyond Meat Burger I've ever had! On top of this, I received rude service from Victorina G. She even snatched my credit card.
    John B.

    Worst beyond meat burger ever! On top of that the rude cashier Victorina G was very rude. She over talked me , cut me off and even snatche my credit card from my hand.I'll never be back there

    Brown soggy lettuce
    Cathy A.

    Great customer service at the window only. The person was very nice. Unfortunately, the food was terrible. The bun was hard and the lettuce old and brown. It's very disappointing they would allow this food to be given to paying customers. I regret not going to KFC. Unfortunately, after 5 hours of driving and back to the hotel, I was too tired to go back and get a refund. I called and talked to Sierra, the manager, to make her aware that the food is going out like that. She argued with me and said the food goes out fresh, made to order and when the lettuce sits a long time it will wilt. It literally sat 5 minutes. I don't think it takes a trained chef to see the lettuce in the pic is not good. She was very immature. It's an interesting parallel that the manager had an attitude & the food is bad. Tip to all, if you get food to go, check it before you drive off. Better tip, go somewhere else until they can get proper food out to paying customers.

    the menus of the restaurant
    Chris F.

    So I was in a hurry and I figured Id stop in for a burger. I ordered two of the "Big Hamburger", pretty much the most simple burger they make. Its not on the menu but its a burger with onion, pickle, ketchup and mustard, nothing else. And it took fooooorrrrrrreeeevver to get my food. The indoor portion of the restaurant was pretty dead and I guess there was some steady traffic at the drivethrough. Still though, like 15+ minutes for a "Big Hamburger"? Jesus dude, my car is out there depreciating on the lot. Fastfood? More like slowfood, am I right or am I right Perhaps it was a one time deal, Ill go back again...

    Worst Chicken sandwich ever

    We've been to other Carl's Jr's before, and haven't been disappointed. So yesterday we went, we were the only customers there, and they managed to give us truly terrible food, and even worse customer service. I asked for a bunch of extra ketchup, and got three. Whatever, the manager there obviously doesn't care about repeat business.

    Proof of my worst experience with fast food at Carl's Jr. 1024 n. Colorado Kennewick, wa 99336 location.

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    13 years ago

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    10 years ago

    Biscuits are the best in tri! I come here for their Hardee's biscuits and Roasters for my coffee. My day is set

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    8 years ago

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    11 years ago

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    10 years ago

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    13 years ago

    Slow, slow service. I ordered one burger and it took 10 minutes. I guess fast food is actually medium food.

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    8 years ago

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    Page 2 of 2

    Ask the Community - Carl's Jr

    Review Highlights - Carl's Jr

    The drive thru was super friendly and the food was surprisingly better than many other fast food joints..

    Mentioned in 6 reviews

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    Hot Mess Burgers & Fries

    Hot Mess Burgers & Fries

    3.9
    (48 reviews)
    5.0 mi

    My husband & I won a $50.00 gift certificate to this fine dining establishment. We invited our good…read morefriends David & Mary to share a meal with us. We all commented on how delicious, flavorful, and fresh the food was. The friendly counter person provided excellent customer service! Even the sauces were flavorful. I had the special drink of the day frozen pickle lemonade, very tasty with just the right amount of sweet balanced by the tart pickle. 3 of us had a hamburger & I had the chicken. The chicken was perfection!-moist, tender & flavorful. I also had the grilled cheese sandwich which was just the right amount of crunch on the outside and melty cheese goodness on the inside. The regular fries were crunchy on the outside and soft on the inside with just the right amount of salty goodness. The hamburgers were cooked to perfection, juicy, packed with flavor and do delicious. We 4 highly recommend you try this food truck- it is so worth the drive to Kennewick from Richland.

    Please please please ignore any review that is not 4 or 5 stars. This place is amazing and worth…read moreevery trip I have made. The owners and chefs are the nicest people around, everything is homemade down to the veggie burgers and even the cheese! The weekly specials are creative and delicious! They have the best slushees and unique/throw back sodas and I have the best time chatting with them when I'm there. Their chicken tenders with homemade ranch are INSANE! I order them all the time. They have great taste in music too and run the best social media accounts. Have I used the words best enough?? Because they are a family run make sure to check their insta before going down as things happen, machine break and it can be too dang hot to open for their safety.

    Photos
    Hot Mess Burgers & Fries
    Eating the big mess with a grilled cheese between two patty's and homemade buns
    Eating the big mess with a grilled cheese between two patty's and homemade buns
    Hot Mess Burgers & Fries

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    Carl's Jr - hotdogs - Updated August 2026

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