I don't write reviews but this place is a joke. Even for food. Poor service, worst food.

Slow service. There were four people working but really only one. I waited in line for way to long and waited for my food way to long. One guy messed around filling trash cans instead of helping. Boo!!! read more

This place its ok but it has the worst customer service at night, the guy that assist me he sounded like if he hated his life or his job And its sad but food its ok read more

I went today for lunch and had the $6 original burger. The burger was pretty good especially considering it is a fast food joint. That is all due to the charbroil vs. the microwave technique I think. : ) Sorry McDonalds. Anyways they have a good soda selection with Coke products so you get Fanta and Dr. Pepper. The only reason I didn't give this place a 4 star is the french fries. They were absolutely horrible. I tried to eat them but just couldn't I ended up having 4 fries. They were some of the worst I've had on my burger tour of AZ. So if you go to Carls get the other options like criss cut fries or onion rings. read more

I'm really bummed that Carl's jr is starting to skimp on the food. The chicken sandwich has shrunk and the sandwich was 90% lettuce and the large fry was hardly a medium when dumped out. Also Carl's jr has a new rewards app and you get rewards for checking in and the location was selected but said it didn't recognize any Location nearby. I asked the person at the register to help me and she said "I didn't know we had an app" and the other person said "it's having problems". They did even offer to honor the initial register/check in offer read more

PROS: - Most of the food is very tasty for the price. For drive-thru fast food, their burgers are some of my favorite. - They have really good unsweetened ice tea here for $1. Also, their spicy chicken sammich is pretty tasty when you consider it is only $1 too. CONS: - I hate their "grilled" chicken salad with a passion. I don't know what mush they put into the "chicken", but the only items that can be distinguished are the fatty / gritty bits of chicken. No. Thank. You. - Drive through at this location suuuuucks during the work week lunch rush. - Some of the food is a little too greasy (not just this location though, in general). For fast food, it is good/acceptable (as long as you don't come during lunch time during the week or order the salads!!). read more

Its Carl's Jr. What you'd expect going into a fast food establishment, with a step up. To get a good meal (burger, fries, drink) look to pay $9 - $12. Surprisingly the drive through is relatively quick, for being fresh made as you order food. read more

Went to drive thru and I'm still waiting for my food and it has now been over 30 minutes. Ridiculous service here. Not good for the first time trying this place out. read more

Came in and my review is mostly going towards a worker there. I walked in and Cynthia, the worker up front, took her sweet time to go to the register and ask what I wanted. I told her I needed a minute and after a short while, she just stands at the register looking at me with a dirty look. The whole time she didn't smile and spoke with what seemed like attitude, she looked like she was miserable and while I get that everyone has bad days, I didn't do anything to her so I don't think the attitude and horrible customer service is right. The managers really need to fix up their management, considering this location already has bad ratings. Food is not too bad and the customer service is 0 out of 10. read more

The food is good. BUT, for the last year or so every single time we have gone through the drive-thru the employees who take the orders have bad attitudes. The wait at the window to pay, get drinks and food is just atrocious. And the crappy attitudes add to the frustration. read more

Don't eat here!!! I got food poisoning from a 3 piece chicken tenders and fries literally less then an hour after eating the food. The grease is old because that's what the food tastes like!!! I was sick for 2 days never again will I eat at any Carl's Jr. read more

Ice Cold Garbage. I just got home home with my food. Ordered a Fiery Chicken sandwich combo. Soon as I open the box and grab the sandwich it feels like an ice cube and taste like garbage. Will not return to this place ever again they need to work on their service. read more

Went through the drive thru and Gabriel, (cashier) I know this because name was on receipt, ignoring what I had ordered and not doing a good job to make sure that my order was right because I kept having to correct him so I drove to window and confirmed order with him and he was about as careless as ever. This dude was cracked out or something stuck up his ass cuz he was in a mood. He finally gives me my food and what do you know, he gives me a single instead of a double burger like i originally requested. Pull back around and told him I got a double and he tries telling me I ordered a single when the wrapper around the burger says DOUBLE! He charged me 3 bucks to get the full double too and I didn't even eat it because Gabriel gave me this creepy fake smile when giving me the burger so I was thinkin he coulda spit in it or something because that's how bad the experience was with this guy. Gabriel needs to get fired and work at a place that excepts poor communication skills, his lack of willingness to assist, no work ethic, and his intolerable personality.... oh wait he does.... CARLS JR! read more

Gotta love the six dollar burger! I wasn't this impressed with the service thought. Perhaps the order taker was not have a great day, or maybe they just do not enjoy being there. Food is great though. read more

Cold food and dried out, tasted like the burger and been in the warming tray for hours. $8 for a fast food burger and fries was outrageous.

Went here yesterday ,poor service ,bad food cooked wrong and spoiled meat .i have been throwing up and shits all nite and today .with all the other places close by I will be going anywhere else from now on. read more

It's a typical fast food burger place... food is just fine. This is my local place and I like it because the staff is friendly and the bathrooms are clean and when you review fast food places, to me, the customer service and the cleanliness is what makes a difference from other places. read more

Ordered to go for dinner. Drive thru guy was pretty average. Not too much happened between us and them. May need to visit another time just to get a better feel for it. read more

I usually am fine with the burgers at Carl's, but I just tried the Beyond Famous Star with cheese--the absolute worst burger, meatless or otherwise, I've ever had. Please stop selling them as edible food meant for human consumption. read more

30 minutes to get through a 4 car deep drive through because of only one kid working said his help was on break. Must get long breaks! Understaffed and wasting my time! read more

Mediocre food but it's fast food so what can you expect? The drive thru line was incredibly slow. And when I got to the window to pay for my daughters kids meal, the employee failed to give me my credit card back and I failed to notice. Thankfully she ran out with it as I was realizing that she still had it. read more

A little understaffed in the morning, but the Monster Biscuit is the best breakfast sandwich around! Two eggs, cheese, bacon, AND sausage on one of Carl Jr.'s great biscuits! Don't tell my cardiologist! read more

This is NOT a Green Burrito location. But they have good burgers and decent customer service.

i love this carl's jr. awesome people, fast service and manager maria is the goat, this is the spot!

Welcome, please, thank you, how may I help you - there are all things you are unlikely to hear from their morning crew. However, you may be ignored standing at the counter waiting to order or fell like a nuisance who dares interrupt them from doing whatever else they are doing. They go through staff every few months and while this crew is some of the worst there is something wrong in upper management because this service is not uncommon there. read more

Came in to get some dinner. Two western cheeseburgers. One no cheese and one no bbq sauce. Also ordered a large fry and coke. Doug was the nice gentleman at the window. Very helpful and even had me check my order to ensure it was correct. It was! Each time I come here I always have the best customer service experience. Couple that with yummy food and a 10% student discount. WINNING! read more

Don't waste your taste buds! So 7 people behind the counter on a Saturday after noon. No one even looked up from their phones to help us our even say welcome. One timid girl stepped from the back and took our order. We got our food within minutes of sitting down. One sandwich was cold. Cheese was hard one the corners and all sandwiches were left on the line from an earlier prep. None were fresh and even the fries and onion rings were left overs. Not going to hit this one again!!! read more

This one was ooooooo k as far as Carl's Jr. goes. Staff was friendly and was greeted the second I walked in the door. Order was taken immediately, Food arrived promptly. I enjoyed my #6 Double Western Bacon Cheese Burger meal with Criss-Cut fries, and washed it all down with delicious Strawberry soda. I only give it 3 stars because its a little small inside, so its kinda cramped while eating. read more

One star is the best I can do. Last time I waste my money at Carl's Jr.! Breakfast burrito had zero flavor, no cheese (oops!), and no offer of any condiments. One decent item I received was the mini carton of OJ for $2. No straw, no napkins. read more

I will never eat anywhere where they charge for their condiments. This place lost a customer who spent over $100 per week there over their insistence to charge for ranch dressing. These are despicable people with their hands in your pockets. Find a better place to eat. There is good food nearby with friendly service. This place is not worth the aggravation. read more

If I could give zero stars for this location I would. I've been here multiple times and each time something has happened that has made me want to not return but I try it again. Last time it was their unkept employees yelling back and forth to each other across the restaurant and an employee very unprofessionally interviewing a person in the dining area. My parents were with us on this visit and they could not believe the employees and how they were acting in front of all the customers!! Tonight I went through the drive thru and was stuck for 30 minutes... I came out with a wrong order and cold food. First off, I had tried to order chicken tenders and was told they didn't have any. So I ordered another item and ended up not even getting it. When I mentioned to the employee my order was wrong on the receipt (I couldn't verify on the screen at the menu since it was of course broken) she questioned if I really had ordered that even though I had asked her a question about it over the speaker and she had answered it about the item. She didn't offer to fix the order and I told her I didn't want the item if I would have to wait longer since I had been there long enough. I FINALLY got my food and the drink of course was forgotten and I had to bring that up to the employee as well. I feel bad for the 4 cars that pulled in after me!! The car in front of me left without even getting there food because it was ridiculous!!! I never plan to return to this location. Thirty minutes in a drive thru should never happen and the employees need some training on professionalism and customer service. read more