This store is very clean. And the food is much better than the surrounding fast food restaurants. I ordered the chicken club sandwich with extra pickles and and Oreo shake. The chicken was nice and hot and they were gracious with the pickles. The Oreo shake is my favorite. If your craving a shake you NEED to try this one. Occasionally I get the fried zucchini and ask for them well done. They are delicious! This store is the only one that actually accommodates my requests and modifications. I will keep coming back to this Carls Jr. read more

So they still have the old BBQ sauce you just need to ask for it on the burger not the cups! PRO-TIP!

If you want overpriced, unfresh, and warm crappy food, then this is the place. I live in the area, and trust me when I tell you this, fast food places off Lyons Avenue/Pico Canyon besides In N Out should be avoided if possible. You never know what you are going to get at these places. They feel like because they are in a travel out of town area off the freeway, that they don't need to put in the effort. Avoid this place. read more

Busy...Busy Day at work...Monday and Tuesday, I brought sack lunches and ate in. Tuesday, I stayed in late at work and I wasn't able to prepare any lunch for today. So, why not just go get something quick to eat. I drive out and I am on the I-5 South, I drive past Valencia Blvd, and I see smoke..Another fire?! Geez. Good thing, I am not going past Lyons Ave exit. There is a lot of fast foods here to choose from...Taco Bell, Burger King, In-N-Out, McDonalds, and El Pollo Loco. This Carl's Jr is right off the freeway when you come from the north and its across the bridge for north bounders. I had a coupon for a free medium drink with a purchase of a premium salad, not the side salads, and it was about to expire..lol. I walk in and its pretty clean and there is a waitress/employee that walks around and asks if everything is good. That's good, its not just for restaurants and how fast food places should be. I asked if they still had the Southwester Grilled Chicken Salad...and the employee said, "YES". COOL!! I ordered a Southwestern Grilled Chicken Salad ($4.99)..My FAVORITE. They replaced Southwestern with some random Hawaiian Grilled Chicken Salad. My total was $5.48. The wait wasn't long, just 3-4 minute wait. It was delicious as always. Ok, I KNOW...its not healthy because salad is associated...lol. Its just around 450 Calories. However, I am avoiding eating hamburgers and its still a better choice. I got no problems here. I was able to watch helicopter fly by and drop water and see traffic stop. Glad the fire is out...I just hope there won't be another one flaring up soon..... Have Fun here and Keep Yelping!! read more

Cool place. Try the new Alaskan Cod Sandwich. Then check out my Carls Jr Joke here www.imakefunnyhappen.com read more

0/10 experience today and this is not the first time. Whoever was working the drive thru was the rudest fast food cashier I've ever encountered in my years on this planet. I had the audacity to ask for some sauce which of course was not included in my bag. Get home to eat and lo and behold the wrong burger is in my bag. This wouldn't be an issue, but I don't eat meat and ordered a fake meat burger only to get home and find not only is it the incorrect burger, but there's a slab of real meat on it. I would have been better off burning the $15 I spent here and trying to eat the ashes. Carl's Jr., I hope it weighs heavy on your corporate soul that I am going hungry tonight. read more

Painfully slow service. Two people in line in front of me. Three people behind the counter doing nothing. After 10 minutes in line I gave up. One guy came to the counter with his order which had been screwed up. They don't deserve my money. read more

Terrible location... Order always made wrong or the food is stale, the staff doesn't care, the prices have gotten out of control in general with Carl's Jr. A burger fries coke and a 3 chicken strip fried zucchini chocolate shake was $27. When you spend that much on 'fast food', the lease they could do is get your order correct... Having to take my order back for a refund, all in all I spent 47 minutes of my time to end up with no food. There's nothing fast about that!! Total waste... read more

It's fast food. It is what it is. If you want something quick you go to a fast food place. My review for this is based on how they prepared the food. I went in yesterday morning and bought two western bacon cheeseburgers. After taking a couple of bites on the first burger, I noticed a hair sticking out in between the bun and burger. Yuck. Couldn't eat the first one and just ended up throwing away both burgers just to be on the safe side. Wasted $6 for nothing. Will never come here again. read more

Good luck getting your order right. We've tried this location 5 times (love the impossible burger) but EVERY time the order is messed up.

Service is horrible, they are really slow to take your order, and their food prep time seems like a lifetime. Good luck getting more than 2 packages of ketchup. The fries were cold too. Upside is they give better service in the drive through. Oh and all three of us who ate there got sick stomachs afterwards. read more

I wish I could give no stars. I've never written a Yelp review before literally downloaded the app JUST so I could write about the terrible experience I just had 30 minutes ago. I ordered and paid for a 9 piece chicken stars and only got 6. Sucks but not terrible. Then I take a sip of my lemonade and nearly spit it out because it is extremely watered down. If I hadn't ordered it myself I wouldn't have known what drink it was supposed to be. Again, sucks but still not bad enough to waste ten minutes of my life to write this review for a freaking fast food restaurant where service is already expected to be mediocre. Not asking for bells and whistles here!!! Then came the kicker... I found the longest hair ever wrapped around two of my chicken stars!!! I wish I could give the benefit of the doubt and assume it could possibly be my own hair but unfortunately my hair isn't even close to long enough for this to be from me. I cut off all my hair last summer and deeply regret it but that's beside the point. The point is this was the worst fast food experience I've ever had! I'm so upset because I got out of bed in the middle of the night to grab this food, that's how hungry I am! Now throwing it all away and going back to bed, STILL HUNGRY. Absolutely disgusting. I don't know how to add a picture because like I said I'm new to this but as soon as I figure it out you guys will all get a visual of the hairy chicken star. read more

Carl's Jr - Hairy chicken star I almost put in my mouth - Fast Food Near Me - Stevenson Ranch, California

Fast quick service, the employees were super friendly. I'm giving this status a five stars, because they are good at what they do. This Carls Jr. Food always taste fresh. I tried the babyback rib burger and it was off the hook! Honestly one of the best experiences in this type of business. Clean, people are nice, and food was good. read more

People, it's Carl's Jr. You get what you pay for. For me, I ordered the Superstar with cheese and it was perfect. Fries were crispy and not soggy. Got what I expected for the price I paid. Let's be realistic, it's as good as it's gonna get. read more

The service here was extremely great! I was surprised at how friendly the staff is. The guy that took our order was very king and friendly. He repeated our order and asked if we would like anything else. Very kind! Another guy brought our order out and he too was very kind. I asked for ranch and he agreed to bring it right out, again with a friendly smile. After he brought me the ranch he again asked if we would like anything else. read more

This location does a horrible job at everything. They were slow to take my order, and then slow to make my order. I had to park and wait 15 minutes for my food, and they had messed it up. There was sauce on the items I ordered without sauce, they didn't give my my order of criscuts, and my request for "a lot" of mild sauce for tacos was met with just two sauces in the bag. I had to send it back. read more

To the management of this Carls Jr location ... So EXTREMELY dissatisfied !!! We visited your location on Thanksgiving Eve while driving from So Cal to Northern California. We frequent this route quite often and were so looking forward to reaching Carl's. The kids were starving and we couldn't wait to get there. We finally got to your location at 24715 Pico Canyon Rd, Stevenson Ranch, CA 91381 and couldn't believe what transpired in the next 15 minutes after that. We ordered $6 burgers, French fries, low carb burger and medium drinks. I specifically said for the one order that we wanted a Teriyaki Burger, no mayo ... Simple. We were waiting what turned about to be a really long time. In the meantime our daughter went to get a strawberry fanta and there was no syrup. She said it was fine and she would just have it like that. It wasnt that big of a deal and so we let it go. Now, I must tell you that I never complain but I am in the consumer industry and feel the need to enlighten you as to why we will never return. We were eating while driving so we could get to where we were heading before midnight or I would've turned around immediately. The burgers were falling apart, especially my low carb, they only provided us with 3 napkins and extremely messing burgers. Now, not only did it take us nearly 15 minutes to get our order but now we had terrible food and there was nothing we could do about it. The Teriyaki Burger no mayo, came out as a Turkey Burger with mayo and no onions. The French fries were I think the worst French fries I have ever tasted. Now with 4 of us that clearly heard what I ordered and also ate the fries, witnessing that this was not my personal opinion. The store wasn't even busy and so my conclusion and advice to you is this ... that location was not only bad quality but also lacked in good management. I hope your future customers will experience something a little less frustrating and extremely disappointing. read more

This place took 30 min for our order and still left out the onion rings. To top it off when the guys asked what sauces we wanted he went on break. Smh it was a joke read more

Food is as expected. The location is always clean. Service is great and the team goes out of their way to help.

I've been coming here for over 10 years. The food used to be fresh and tasty (as much as fast food could be) but for the last few years, when I order here, I always get cold food and burgers/sandwiches that feel like they were made a few days ago. I am so tired of getting my order wrong or a gross meal here. Please start instituting better freshness compliance and bring back the good meals read more

Filthiest Carl's Ive ever been to, garbage everywhere, inside and in parking lot. 20min wait for food, never again.

It's been clean on my recent visits, once mid afternoon once later around 8:30 on a Sat. night, maybe they've cleaned up their act since some of the negative reviews or it's the timing. I like that their premium burgers are grilled not processed and chopped, the white meat chicken sandwich is very good for a fast-food restaurant. However the last time in the evening the center wasn't cooked through, and I thought of sending it back but decided to just take it and microwave it later. There was only one girl working the counter, bringing food eat-in service and handling the drive-through window so she was understaffed, maybe the kitchen staff too. So there was too long a wait and food not cooked well. But maybe there's a problem with the kitchen here: the first time in the afternoon we ordered 2 portabella mushroom burgers which they're promoting and the burgers arrived with no mushrooms or cheese, had to send them back and then they seemed to just add that to burgers which had already cooled down. The jalapeno poppers seemed like they'd been sitting a while, too dried out. Sweet potato fries were good. However the server during the day was Mohammed, a really nice and attentive man. He gave similar service to a regular sit-down restaurant, he adds class to the place. They didn't take our order for the poppers correctly so Mohammed comped them. This intersection has lots of fast food joints being on the way to Six Flags, and overall I'd rate it better than Burger King but other than the white meat chicken sandwich about like the Jack in the Box same intersection they're competing with. I was surprised how good the chicken sandwich can be WHEN it's cooked right, it could be served on a plate with sides liked mashed potatoes or noodles instead of a bun as in more expensive restaurants and called a "schnitzel" or as chicken parmesan. The teenage kid I was with says he used to prefer Carl's as a "classy fast food joint" with waiter service but now prefers Jack's version of the portabella mushroom burger -- I agree, that seems to have more quality cheese and more meaty portabella mushrooms. Carl's cheese seemed processed. Getting the food order wrong 2 times out of 2 not good but the service was well-meaning to surprisingly good, problem seems to be that management sometimes understaffs and there is some miscommunication with kitchen. If they get that right I'd give them a 4. read more

I get off work late at night and nothing is open. This Carl's JR is right by my place. When I get out of work I just want A simple light chicken salad for dinner and they always say the same thing that they are always out. I don't understand how they don't prepare many of them or if they even prepare them at all. In the last three weeks I never get any luck coming for A chicken salad. I've officially gave up and I'm not even going to try coming for A salad anymore when I get off work. read more

I usually am okay with this Carls Jr, but I absolutely loathe false advertisement. There is a sign at the drive thru saying that cookies are 2 for $1.00 and when I wen to order it the woman said they are $.75 each, I advised that there is a sign that says differently and she said her computer says $.75 each. She would not honor THERE OWN ADVERTISEMENT at their location and a side note the soda was messy and exploded in my cup holder. I am so annoyed with what happened this morning, it's not right and the scape goat was the "gm" who is the only one that can take signs down. read more

No stars at all but I can not post without a 1.... This place is horrible! I waited 30 min for 4 meals, wanted ice tea but noticed the tea dispenser lid was off and looked inside and there was junk in it and it looked like there was mold around the top of the container. The manager does not allow her employees to do their jobs. She is training the new cashier and leaving him to go to station to station to kick them out of the way and do their job. Leaving the cashier by himself to stare at the customer who is wanting to order. read more

Probably the worst experience ever. I walk into this Carl's Jr and the whole place looked like a mess, seems like no one was cleaning at all or even watching over anything. I placed an order and once i sat down to eat my burger it tasted cold. I was furious and asked them for a re-fund, they gave me attitude. Really? I will never come back here again. read more

This location has a very friendly staff, a clean store, and the food was hot and good. My order was accurate. Sometimes the wait is longer than 5 minutes, but it's a freeway store; and they usually give me free fries or dessert for my wait. read more

I love this place !!! Manager Jamie is awesome!!! I eat here all the time cause the vibe is cool... this place is the best thank you

This rating is based on the steak and egg breakfast burrito. The burrito had a few big pieces of meat in it but they were mostly gristle and were very hard to chew. Unable to swallow them, I spat out all of the meats. read more

Love this place. I can get burgers 24 hours per day and its right there by my entrance to the freeway on my way to work and I can get burgers for breakfast any time I want. And GOOD burgers too! The only reason I'm not giving them 5 stars is because they recently discontinued my fave ranch chicken wraps and I'm still holding a bit of a grudge. read more

The young man at the drive thru window on weekday mornings is rude, unfriendly, uncaring. After mumbling to me, not saying hello, you're welcome, or thank you, he walked away. No one came to the window for minutes. Then he came to give me my food, and shoved it at me. I asked him to take it back, that I wanted my food hot. He mumbled it was hot, I disagreed, and he closed the window. I saw him inside talking to a fellow employee and laughing. When he came back in too short a time for my food to have been remade, I asked for a manager. I asked the manager to have a talk with Mr. Rude, and tell him not to mock and laugh at customers. Really, I'm not paranoid, he's just not suited for waiting on the public, without serious training in manners, proper behavior, and courtesy. I'm not coming back here, there are plenty other Carl's Jr's to choose from. read more

this is my favorite place to come and eat when I'm over here in Stevenson's Ranch the employees are friendly Services fast

Ok so this has to be one of the worst Carl's ever. To put into perspective, this is the first time using yelp, and I created a yelp account just to let you guys know how bad this place is. To start off, I've gotten food poisoning from here twice! Once from the Bacon Western Cheeseburger and the other one from the $6 Jalapeno burger(something like that). What really made me write this review is the manager(fat mexican lady) from this place. So me and my buddies go through the drive-thru, we ask her to put it on separate orders, but apparently she can't do that. No big deal, so me and my buddies get it all on one order, and after we got our meals/change, my buddy asks me for his leftover dollar. I look in my hand, and all I see are coins, no dollar. But the receipt clearly said I was supposed to get $1.73 back. I look around the car and I can't find it. So me and my friend go inside and ask to speak to the person who took our order. The manager comes up and tells us that she's the one who took our order. We proceed to tell her that she shorted us a dollar, and she tries to say that she did give us a dollar and that we are lying. I asked her politely if she can simply look at the cameras and see if she gave us the dollar or not. Her reply was that she's "too busy right now", when there were no cars in the drive-thru. I demanded her to check the cameras, or give me my dollar back.She then starts to make a big deal and yells at me, calling me a liar and saying that she's going to give me my dollar back but out of her purse. Making it seem as if she's the victim. All of this over a freakin' dollar!!! I'm a college student(along with my friend) who are really struggling financially, so every dollar counts. Anyways, I hope this review helps people realize how crappy of a place this is, from their food all the way to their customer service. I'm definitely not coming back here, and so aren't my friends and family. The other Carl's Jr on Lyons is way better than this one, and it's only two minutes away! read more