5-Star Review: Sudz Cyber Laundry (Carmel Valley) Just used…read morethe Sudz Cyber Laundry at 201 Mid Valley Center and it was excellent. Super clean, modern machines, and very reasonable prices. Friendly, helpful staff made the whole process easy and stress-free. Easily the best laundromat I've tried in the area--highly recommend!

Nice clean newish facilities. No coins needed. Get a card from their machine and add money to it…read morefor operating the washers and dryers

This review is for the Sudz Monterey location!…read more This place is SO awesome. The owner was working today, and she was so helpful and sweet. It was my first time there and she made sure I knew how things worked. The machines are really nice quality and don't leave any funky smells on your clothes like some laundromat machines do. I was able to wash my really big bed comforter for ten bucks which is a pretty good value I think! At other laundromats it's cost me $12 bucks just to use the larger washing machine so I'd say this is a steal. The place was clean too and you can use their card system, or pay with cash or credit/debit. Nice location too, just off the highway near Del Monte Shopping Center. I'll definitely be back again!

I called and was told it was $2.50 per pound. When picking up my receipt and it says $17.50…read more Minimum purchase order $17.50. I probably bought in 3 pounds of clothes in assuming I'd be charged around $7.50-$10. Nothing was sad when I dropped my tiny bag of laundry off. This person could've added a little bit of value to their business seeing I was a new customer by telling me there's a minimum charge order price when I brought in a tiny bag of clothing. When I picked my clothes up on Sunday at noon, the young lady was pretty blah. She told me $17.50. I was surprised, but I gave her a $ 20 and said you can keep the change. She replied "do you want to receipt?" I said "sure and thank you." And then just silence... grab my laundry and walked out. How difficult is your job? Are you that unhappy that you can't be polite?

Update on this review - the owner refunded me my money and took out the alteration they did so I…read morecould take it to a different seamstress. I kept my review up because I feel it is appropriate to tell the public that the dry cleaning is amazing, but the alternations are poor. I received a call today from the owner asking me to take down my review because it was misleading. I was stunned. Original review - I'm leaving three stars because the dry cleaning is great. The reason I am writing this review is to warn people to not take alterations here. I thought this would be a one stop shop, but they completely ruined my satin skirt. I took it in with the request of a small hole repair, and the person who did the sewing completely ruined it. I am attaching photos of the before and after. I intend to talk to the owner this evening to see what they can do. I truly cannot believe how bad it turned out. I could have done a better job myself.

Owl Cleaners has been our family dry cleaning service for years. Edward and his team are fantastic…read more We live in PG and work in Monterey but the quality of work and customer service make the trip over the hill to Carmel well worth the effort to keep our business with Owl Cleaners. They are a great team!

Horrible experience. Walked-in to do some laundry. When I walked in, four girls were doing laundry…read more I dropped some money $275 on the ground and before realizing, one of the girls there picked it up, gave it to another girl (whom I think is the owner) I'll have to go back and ask for camara footage to confirm exactly witch girl claimed it was her money and walked out. No one mentioned anything, until I asked some of the girls. Be careful with this place, extremely dishonest people. Even with a room of what seemed like good women just doing laundry.

Super unethical business practices. They have no prices posted anywhere. I dropped off two sets of…read moresheets, two bed blankets and one duvet cover and it was $420. After saying how ridiculous this was they dropped the bill to $320. Horrible experience. I would never recommend going here. They do not spot treat, they take terrible care of your things and they are very overpriced. When discussing the price they charge, they responded "it is Carmel". Way to rip off the people of Carmel! They wouldn't even provide an itemized receipt. I guarantee if you ask for the price up front, you will choose to go elsewhere. For these prices they should be ironing the items too. Plenty of other options with far better business owners. NEVER AGAIN.

Del Monte Laundry did an exceptional job with my personal laundry last spring; but my ongoing…read morefrustration with its online system... messages left online about scheduling deliveries and pickups...led me to cancel my account and find an alternative. Case in point? Two weeks AFTER I opted out online of ALL future recurring laundry pickups at my home? And messaged the owner to delete my credit card on file with Del Monte Laundry? This afternoon the owner arrived in my driveway in the company's vehicle out of the blue... And rudely blamed me !! in front of my home for all the world to hear for the confusion. I cannot recommend Del Monte Laundry. ... UPDATE: THE OWNER'S Response? It may serve his new laundry business in the future to fix the "bugs" in the company's online reservation platform; but in no way does it serve as any kind of adequate apology for the disrespect this laundry service owner showed me; shouting in my driveway... nor, for the unforgivable thing he said so all the world -- and my all my neighbors could hear him. Unjustified. Unbelievable. Unforgiveable.

I seldom, very seldom, leave business reviews but have to give a shout out to Del Monte Laundry for…read moreexceptional service! Needed some bedding washed, the app was straightforward and user-friendly and they even located me in address-less downtown Carmel. When my girlfriend freaked out about a missing pillowcase, Ryan was super helpful and located it within the hour, had it delivered. If you're not using Del Monte Laundry, you SHOULD!

Best laundry mat in TOWN! All washers and dryers work very well. Prices are reasonable! Although…read moresometimes customers get lazy and don't clean up after them selves which is disappointing. But high majority of the time the staff does a GREAT job keeping the laundry mat clean and debris free.

Clean and well maintained parking is a challenge if you're in the height of the day, other than…read morethat, it's all good

Beware! I've been a client there for years, but new management is horrible. They burned my pants,…read moreclearly down the seam where they were ironed. Manager said they were sunburned and refused to take responsibility. Also, they now staple the ticket to your clothes.

DO NOT TAKE YOUR CLOTHES THERE!!! This was the second time…read moreI had my St. John jacket dry cleaned. The zipper pull is missing some crystal strands and gold chains. They tried putting what was left of the crystal strands back with a makeshift cheap wire. I feel like the wire will rub against the fabric ruining it. The female at the front 1. Tried to blame it on the number of times dry cleaned--once I told her this was only the second time dry cleaned ever she then 2. Wanted me to call St. John to tell them the zipper pull was made defective??!!!--I told her she was incorrect as the zipper pull was what attracted me to purchase this jacket and it was well made. 3. She then said "maybe someone in the back did it. I will tell the manager"--she is the owner. "She said what you want to do?"--I told her not bring anything here anymore!

Great, clean and well kept machines! Nice atmosphere! Easy to get coins too! Wish they had an ATM…read morecloser but it wasn't a problem at all to get the cash for coin machine.

Great facility. Very clean. The prices are very ridiculous. I get that you need to make money but…read morethis is gouging.

I notice most all the reviews are for the "old Owners"-- that's a shame since the quality of the…read moreprevious owners work was only fair quality. And as we all know it takes a while to change behavior and perception. The "New" Carmel Cleaners now owned by a lovely guy- he also owns The Grove Laundry in PG. he was a Commander in the South Korea Navy and that discipline is reflected in his business. Anyway you cut it having a cleaning business serving the public is a tough business. Clothing is personal -we get attached to items and unfortunately sometimes clothing gets ruined. No matter where you go. I look for cleanliness, on time delivery, careful handling of my items, staff attentiveness and support. The New version is spot ( no pun intended) on with the preceding requirements. Soony ( his name shortened) is very friendly and totally committed to customer satisfaction. I bring him high end clothes and don't worry. I can't say that about some other establishments. I am in his store once a week with drop offs and pick ups. He is great with all bedding. Sheets and Duvets are impossible to do at home but he has the equipment to wash and press so they look and feel brand new. In all the times we've used him we had one mishap. I brought back my wife's expensive blouse and showed him the problem that he acknowledged and Took complete financial responsibility for the item. No questions. A very classy business man. If you still haven't tried Carmel Cleaners because you remember the Old Days please give this new version a try. When you pick your clothes up you get an itemized list of all your clothes with a price for each. Never in the old version. Enjoy

I've been going to this dry cleaners for 15 years. I've never had an issue. The new owners are NOT…read morethe same . I've been bringing my lab coats ever since . For 3 separate incidences they charged me $15, $18, the &16 for all the same item. I understand for the 16 , they charged extra because of a stain. I had pen marks that has always been there , and there were NO changes to pen marks -fine I didn't further discuss that charge. For the charge of $ 3 more , according to the them it was a "longer" coat. I've had the same size, brand of lab coat. I'm 5 ft tall so I wear a short length. They refused to reimburse the additional 3 charge. The owner lady was absolutely rude, going on a diatribe on how hard they have to clean in the heat etc etc . How did the discussion go off rails???? My point was the principal, whether I was charged $1 or $3 more she refused to listen or take into consideration I have been a long time customers bringing the exact same lab coats ever since. She refused to give a credit, when I brought to the attention the 1st time the man said next time he'll give me a credit. I brought my receipts , she refuse to do anything about it . I will not be using their business. They are little more pricier but I use them for convenience since I live close by . Rude rude rude owner.