Arrived facility at 4:08 secondary to accident and traffic jam. Insurance has to be verified even…read morethough information was sent prior to service. Received quick and very unprofessional service from technician. When I commented that services were quick. Technician commented sarcastically that I was 15 minutes late. Yet I'm sitting on my car at 3/38 pm and the offices closes at 4:45. What office rushes a procedure as detrimental as mammogram. I have utilized this company for years. I will never return here again. The best option was to suggest rescheduling . I work in a medical practice and we never treat our clients this way! No stars ! No more services for me

I thoroughly enjoyed my visit with these ladies on yesterday. They made me feel very comfortable…read more They were very professional and helpful with everything! I highly recommend Carolina Breast Imaging Specialists in Wilson NC. Tracy H

I had an appointment today at the Eastern Radiologists Breast Imaging Center and I was greeted at…read morethe front desk by Teresa. She was very polite, patient, courteous and consistently helpful. I have come for treatment here numerous times and she is always pleasant. Then for my x-ray, Madison was very patient and put me at ease. She was very efficient and friendly and my x-ray went smoothly. Thank you Teresa and Madison!!!!!

This review shows up as my residence in Florida Where I live part of the year but I live mostly in…read moreEastern NC. I have been coming here for my mammogram for 20 plus yrs. And have always thought the service and expertise were outstanding until my recent mammogram last week. The women doing the mammogram were all new. And very inexperienced. it was a nightmare getting it done. It had to be repeated and my breast felt like they had been in a torture chamber. I was scared. It was so painful at one point I gasped. My technician even told me she was new to this and had to have her worked rechecked. It took well over an hour. The front desk people were new also. What gives? I don't understand how things have changed since i was there last year. It seemed totally different. And not friendly.

After a total of 6 weeks for an MRI I was denied service for the second time on 11/6/2025. i was…read moredenied service because the x-ray I had done after the first denial of service was done at Duke. I was told that each MRI machine is different and that my x-ray that I had performed 2 weeks prior, needed to be done at Wake Radiology. understanding MRI machines are different but an X-ray is the same no matter where it is performed. Also, the radiologists, especially at a large conglomerate like Wake Radiology, have access to the EPIC my chart that every hospital system in Wake County uses So an MRI that was originally ordered on 9/9/2025 has not been performed yet and new neurologic symptoms have developed/increased . also, the radiologists refuse to have any communications with their patients.Wake Radiologists avoid any patient interaction Please avoid Wake Radiology facilities.

I went to get my annual 3D mammogram & bone density scan today. I think Cassie was the name of the…read morebone density tech & Keneka was the mammogram tech. They both were AMAZING!! They were quick and explained what they were doing before they did it. No anxiety. No stress. It was a really calm experience. The office was clean and organized. It was decorated for the holidays. I absolutely loved my experience. I highly recommend this office.

Typically I go into medical appointments expecting a bad service experience these days. RR…read morepleasantly surprised me! The receptionist greeted me and apologized for the wait as she was working with another patient. Once I was able to check in she was very friendly, genuinely asked how I was doing, and engaged others politely when they came in. The nurse (sonographer?) was nice as well, quick, empathetic, and got me out within 15 minutes. I would definitely come here again.

Clean office. Super professional staff, including the front desk. Zero wait time. They could tell I…read morewas in pain and they went out of their way to ensure I was comfortable. The MRI ladies were super efficient and friendly. The MRI went without a hitch. I am very claustrophobic and this facility features a True Open MRI - fantastic experience!! I cannot recommend this facility and staff highly enough!

Clean building inside and out. Ample, well lit parking. Staff were pleasant and courteous. Nikita…read moreand LaTiffa took great care of me, answered all questions and helped me get the information they needed from another provider. LaTiffawas very gentle, took great care and concern when asking questions prior during and after my images. Looking forward to working with them in the future.

The staff was absolutely amazing. They professional and kind and worked very quickly. I was how…read moreeasy it was to make an appointment and get my results back in a really quick manner. I recommend Cardinal Pointe Imaging 100%. You will be very pleased with their service..

Staff experience: (five stars) As I walked in, an employee assisted an older woman from her…read morewheelchair into a car. Later the same employee, Ms. Annette, guided me back for my scan. I told her I overheard her encouraging the other patient and how wonderful she was. She went above and beyond; I can feel her genuine care and compassion. The front test staff is also polite and helpful. I have had numerous conversations with Ms. Tammy due to my primary care provider not submitting information for insurance approval, and Ms. Tammy has always been kind and considerate in notifying me and apologetic, although it wasn't her fault. Company: (three stars): The sad part is the cost. I paid my co-pay and then received a bill for $540. I was supposed to have another follow-up in six months, but with insurance coverage, that will not happen.

Just wanted to thank the staff here for working with me and my family. They were always pleasant on…read morethe phone and were able to help me out promptly.