Jeff was having a bad day and took it out on me…read more...... I went in to get a lilium battery charger. Asked Jeff for help when I purchased it, he recommended the most expensive one. I asked him if it was returnable he said yes. I got back into return it as it is not a lithium charger and he treated me like garbage. Suggested that I changed my battery and then wanted to return it. No I did not even use it. Proceed to batter me as if I was retruning a used item and made accusations towards me. Just completely rude. So rude the sales person apologized for his co workers behavior. I wished Jeff a better day and hope he learns not to be such a DICK in his day to day life. - Although this shop is conveniently located I will be purchasing at Walmart or Lowes up the street. No customer should ever be treated like this. Spend your money elsewhere...sadly this was the last local shop.

They were so helpful in honoring a covered warranty on brake pads and warranty. It was a…read morecomplicated situation on the original purchase of the brakes, but thankfully with their great record system it was resolved and the exchange occurred. Thank you O'Reilly!

I came here to quickly get my tire pressure looked at and left with a tire the same day!…read more I pulled up to their team on my way to run errands and they quickly were able to review and help me with my tire pressure. Upon inspection I had a nail in my tire that couldn't be patched. David came to help me see if they had a tire in stock. When he confirmed, he offered to get me through the process same day! I was so impressed with the quality of service, care, and attention David gave to me and my situation. People in customer service, especially auto centers, who care like David cares about service are hard to find. I'll definitely be coming back for shy future car care needs!

This is a huge shout out for Tracy Davis, the automotive service manager at Walmart in San…read moreClemente! I had made an appointment for a full synthetic oil change, as I knew they could get very busy and wait times can be long. Upon arrival, I noticed many cars had lined up in front of the bays, however Tracy got my car going with her techs almost immediately! Not only did she touch base with me a few times while I waited, but we sat and enjoyed some conversation. This lady knows a lot about cars! Found that she'd worked on cars for years under her dad, and that she's also been an automotive manager a very long time. She kept the techs "on point", kept me apprised of the time frame, and really showed me what a true customer service person is all about! So glad I met this lady and hopefully when you go to get an oil change there (BTW, you should as it was a great price), and you'll have a chance to meet one of Walmart's finest!

After getting my alignment at Toyota done and then checking what was wrong with my suspension (sway…read morebar links) they wanted too charge me 1100! I left Toyota and my alignment was still off as well. I got new rims and tires, had them replace the away bar links for 300$ and my alignment is up to par. Great service great atmosphere and a job well done !

Needed front and rear Suspension work done on my 2013 Toyota Tacoma. I was referred to Full Tilt…read more Off Road Equipment by my tire shop here in San Clemente, met with owner Larry who was very professional and knowledgeable and guided me on the process to bring back my vehicle todays standards ! Made an appointment for today ( Jan.16 2025 ) dropped my truck off @ 8am and was kept informed on the progress throughout the day by Larry. My cell phone rang around 3:15pm and was told my vehicle was ready. Wow what a difference my truck now looks ! Full Tilt did not disappoint, I received 5 Star Service from Larry and his team of professionals, my truck looks better than the I drove it off the show room floor ! A Big Thank You to All

Excellent service always taking care of me when I need something. Very helpful they did install a…read morebattery and change my wiper blades I'm very thankful.

My car window is so dirty so we stopped in for some car washing products. Everyone is so friendly…read moreand helpful. The store is much bigger inside. It looks small from the outside. It's like Home Depot for automotive supplies. A+++

William is the best! 10/10 customer service. He was thorough, polite and attentive. He also picked…read moreup the phone and was so patient answering all the questions the person had. While giving attention to all who came in. They have everything you need at this location.

We were driving in the rain and my partners windshield wipers were not doing the trick. We stopped…read moreby and picked up the wipers we needed, but even with YouTube videos we couldn't figure out how to install them (they were stubborn), and that's when Kamal came in and helped. It was pouring rain and dark and he installed them for us in the cold. Very kind and helpful man. I cannot sing him enough praises. Thank you Kamal!

Absolutely amazing experience with Jesus this last weekend. Super professional and very…read moreknowledgeable. Jesus has helped me w ordering correct snow chains for my make/model vehicle and they were easy to install. This last weekend - Jesus checked battery charge and alternator - determined battery dead so I purchased a new one from O'Reiley and not only did he save me $70 which Valvolime wanted to charge but than he was kind enough to replace old battery and install. In and out in 15 or so minutes. One of the best car experiences I have ever had at a store and Jesus went above and beyond to make the experience great! Thanks Jesus

I came in to O'Reilly because I needed a brake light. They were very quick to find out which light…read moreI needed and when I asked them if they wouldn't mind putting it in for me, they had no problem doing that! All in all, very reliable and helpful! I totally recommend them.

A cool thing happens when you pick up your car from OC German... no surprises, finished on time or…read moreearlier, ya just feel confident you chose the right place for your car. Today Eric did some work on my Range Rover and I'm stoked. He has worked on my Cayenne too and again, i am totally confident in his abilities. Super good mechanic. I have been to maybe 7 shops in San Clemente over the last 14 years and OC German is the only one I drive away totally satisfied. My dog was even stoked!

Eric's the real deal. We've had him repair our BMW in emergency situations and returned for basic…read moremaintenance. When you know, you know.