great experience, got way more for my truck than the dodge dealership and carmax and the new truck…read moreI bought is amazing. thank you again

I have purchased several cars from Carvana. My satisfaction is what keeps me returning. Carvana has…read morealways been customer oriented and completely transparent in all of our dealings. They completely eliminate the usual runaround when purchasing a car. Carvana will definitely sell me my next car, as they did my last four.

Buying a vehicle here sucks…read more My feedback is similar to others, which likely shows consistency in the organization for parts of the process. These guys raised the price on a vehicle while us was in the buying process. This is likely due to the fact that their minimum wage workers don't really care if they sell or not and take days to respond. After I made note of this fact, the dude quit responding. Fair enough... I then called the "hot-line" and after hearing my story, lady said "Ok I'll just close this lead and let him know", and I said "that's it" and she said " yep, these are just leads" Well alright. Vroom really has turned this place into just an service-less vending machine of over priced cars. That being said- probably a good place to sell if you aren't buying.

Slow on waiting for a quote.. appears to be understaffed... But best price in town! Worth the wait!!read more

For those of us who own our own businesses and both value and undertsand what it means to have true…read moreassets when it comes to those who represent your establishment.... What a true asset John Watkins is at MB Woodlands... many many many people could learn from his attitude attention and professionalism.... lacks ZERO in all aspects of how he represents this business and this brand... Rare to find people like this... same man on the phone as he was in person. Congrats to you guys for having team members like this....Aldo Dinelli

I bought a G wagon a little over a year ago. The A/C went out. They informed me a rock must have…read morehit the condenser underneath and warranty wouldn't cover it. So, they needed 6,500 to fix it. An off-road, 4 wheel drive vehicle taken out by a pebble on the streets of The Woodlands. After some brief intense conversations, I no longer own that car. It is a very nice dealership and customer service is spot on. But it is not for the faint of wallet. They will bend you over at first opportunity.

Found on autotrader and they wouldn't honor the autotrader listed price without adding in over…read more$1100 in B.S., *zero* value extras. It was such abhorrent nonsense, their finance guy claimed "no one has ever bought a used vehicle from us without purchasing these extras" (again, extras no one would ever buy these items on purpose-- no one.) If that's the case (and I'm sure that was a lie,) then the true price should be listed on autotrader-- not the B.S. bait price. Eventually took a few hundred off, but still was forced to pay more than the price on autotrader to complete the sale. Could easily tell this was their M.O. and it is disgraceful.

DO NOT BUY FROM NORTH SIDE IMPORTS if you are a business owner relying on what they tell you about…read morebusiness credit. I spent $80,000 on a vehicle here and only moved forward because I was told multiple times that putting the deal under my business--and the amount I put down--would build my business credit and position me to use my business credit for my next purchase. That is the reason I did this deal. I have documentation of those statements. After the purchase, I confirmed the account was never reported to any business credit bureaus. It did nothing for my business credit. They told me this would build my business credit. It did not. That's the bottom line. If that had been made clear upfront, I would have walked away immediately. Instead, I made an $80,000 decision based on information that did not turn out to be true. The follow-up afterward only made it worse. I was contacted in a way that made it clear there was no real understanding of what actually happened or why there was an issue in the first place. The only person I had a solid experience with was DL. Outside of that, be extremely cautious--especially when dealing with financing and management. Verify everything yourself in writing before you sign anything. Because of this, I am filing complaints with the Better Business Bureau, the Texas Department of Motor Vehicles, and the Texas Attorney General. Business owners, protect yourself. Do not rely on what you are told, get proof. Based on my experience, I would not do business with North Side Imports again. Ryan Flores will call you wanted to talk to you with no information about what's going on. As a owner and owner of a new dealership, you can tell he's just using daddy's money and his employee are going to be the place shut down lying to people.

From oil changes and batteries to starters and everything in between, these guys have treated me…read moreand my cars top notch. They're trustworthy and efficient and community friendly; just like it should be! I won't go anywhere else. I trust them. They're ethical, do good work, and are kind and courteous.

I am livid with Christian Brothers Automotive. I booked an appointment two days ahead, arrived on…read moretime, and sat in their waiting area for THREE agonizing hours. Not a single technician inspected my truck. Staff offered vague excuses and zero updates while servicing walk-ins ahead of me. This is blatant disrespect for customers' time. Their "Christian values" of integrity, transparency and excellence? Total hypocrisy. I walked out without letting them touch my vehicle and will NEVER return or support this business. If I could leave zero stars, I would. Save yourself the frustration--go anywhere else. No one should waste their time here.

I worked with Sharon to get a new 2026 RAV4. I loved the transparency that was provided as opposed…read moreto the way other Toyota dealerships talked to us. Would definitely recommend working with Sharon V. If you are trying to get a new car!

I worked with Mohammed Shah. He helped me get the price I wanted on a 2025 Rav4. Mohammed is a no…read morepressure, professional salesman that makes you feel at ease with the deal. I highly recommend him!

My salesperson, Roger, was very friendly, knowledgeable, and patient. He answered my numerous…read morequestions and when the paperwork was complete there were no extra or hidden fees. My finance manager, Margaret, was also pleasant and well-informed. She explained the protection and maintenance plans clearly and concisely. I purchased a Jeep Grand Cherokee on a Friday afternoon around 4:30 pm and was able to retrieve the vehicle the next day after it was detailed and filled with gas. The experience was less-stressful and easier than any of my previous vehicle purchases with no pressure at all. Roger even gave me a Jeep Yeti cup, a Jeep keychain, and a rubber duck to start my collection. I highly recommend AutoNation, Roger, and Margaret for your next new vehicle purchase!

When I bought my Ram 1500, the team worked hard to get a great price and I was pleased with the…read moresales and even finance teams. BUT Service is a different story! I scheduled my vehicle for warranty checks. I scheduled it last week and delivered it to the location. I was told they would need the vehicle 5 or 6 days -- DAYS, not hours -- just to diagnose the four items. I asked why did I have an appointment and was told the appointment was just to drop it off (I could just driven up and done the same thing without an appointment). I have taken the vehicle to a competitor (Mac Heik) for them to look at it today/tomorrow. In summary - I would give the sales process 5 stars; Service 0 stars.