I Was initially unwelcomed by the greeter who was on her personal phone despite the timely arrival…read morefor my appointment. Technician called me to question the need for my appointment despite the fact that my windshield was cracked 6 to 8 inches across the passenger side. Job was supposed to take 2 to 2 1/2 hours and remained incomplete after four hours. When I called to speak with customer service, the greeter hung up on me. She then promptly left in a car with personalized plates. My car was test drove for close to an hour and still not completed. This was four hours later after a scheduled windshield replacement due to a cracked window. Store manager indicated he would follow up with me the next day to finalize the service and I never heard from him. This would be my fifth window replacement over eight years all with Safelite in Middletown, except for this one. Avoid Poughkeepsie Safelite

I noticed a slight crack on my windshield and my insurance company recommended and even made my…read moreappointment with Safelite in Poughkeepsie. I know that they come to your house to do the replacement but when there's a camera on your windshield you have to bring it to them to do. No problem, we had an appointment within 24hours and we picked up my car the next day. The windshield looks like a million bucks and they were able to save all the stickers and transfer them to my new one. I was super impressed. They were fast and friendly. I'm not sure what the cost would've been since it was covered by insurance.

James has done my tint, rain guards, weather tech mats and marker lights on top of my truck. Does…read moreamazing work for the price. He's a perfectionist and the only person I trust to do anything in my truck! Don't waste your time or money going anywhere else!

Every vehicle I've owned I've always brought to Solar Shades. Window tint is always "A+" wait time…read moreis "A+, their remote starters are great! Never a problem with my LEDs either and prices are fair!

Ordered a passenger side mirror glass for my Hyundai. Waited a week for delivery only to get the…read morewrong piece of glass....not anywhere near a fit for the car I ordered it for. I have emailed Hometown Auto Glass twice and have received no response. I have called their 'office' number and left a message four different times.....no one has bothered to return my call. This is a shade tree outfit masquerading as a 'real' company! Avoid them like the plague!

These dudes are the truth! Definitely great for any aftermarket or custom work. Really chill owners…read moreand very accommodating. Will definitely be back and highly recommend to anyone looking for custom anything! Did a great job on my coil overs.

this has to be the most low class place I have ever been to in the city of Poughkeepsie. DO NOT…read moreBRING YOUR CAR HERE!!! they do not know what they are doing and they are literal liars. they drilled a hole into my oil pan and made a much larger issue on my Honda.

Brought my car in for an interior detail came back and Pj had done an exterior clean as well!…read more I don't have before pictures but believe me his work speaks for itself! Highly recommend extreme auto care to any looking for affordable and fast cleaning with great attention to detail! Thanks again!

The guy showed up late to my appointment, and then on top of taking 4 plus hours to install my…read morewindshield tint and driver tint , he installed the wrong tints. I noticed the next day my tints didn't match. To top it off I had my car detailed and he didn't even clean the trunk . Paid 270 plus a tip .... Never again.

Had James install 3M Architectural ceramic film on my western exposure overlooking the Catskills…read more Professional install and excellent results although I can no longer fry chicken in my living room ;)

great service and results five stars! i've been using them for 15 years and never had an issueread more

My initial interest was finding someone in the Hudson Valley who would be willing to come to…read moreColumbia County to do a deep clean of the interior of a friend's car as a gift. This search proved much more difficult than I thought it would be. Most of the places that I found online had phone numbers that were no longer in service or there had been no activity on their websites for a while. When I phoned Shining Eagle, the voicemail robotically repeated the number I just had dialed, so thinking that it was no longer a business, I dropped the call without leaving a message. Within minutes, I had a callback. At this point, I was just so happy to talk to a real person, that I decided to just go with it. The gentleman was very professional; he asked questions about the vehicle, the shape it was in, and what I wanted to have done. We agreed on a day/time and price. I sent a follow-up text confirming the info with the address. About 15 minutes before he was scheduled to arrive, he texted, apologizing to say he would be slightly late due to an unforeseen family situation and asked if his new ETA (30-45 minutes later) would still work. He then arrived at the new agreed-upon time. Once here, he didn't waste any time. I learned that he has been detailing cars for about a decade. Clearly, it is a real passion. He had everything he needed and was incredibly organized. We again reviewed the objectives at the car and then then for the next 3 1/2 hours, he worked non-stop. He is serious, focused and meticulous. When he was done, I barely recognized the finished product. It isn't just clean, it is restored. I highly recommend this company!

First off, before you have to read all the way through this saga, I will simply say this…read more NORTHSIDE AUTO IS THE VERY BEST. I was involved in a serious deer strike. The deer went airborne and struck the center front of my sedan. At the scene, the responding officer and I discussed the likelihood of the vehicle being totaled. It was towed to Northside, a shop I had no prior awareness of as a repair facility. I arrived the next morning close to opening to discuss what I thought was the end of my new car. Josh met me, immediately knew which vehicle I was there for, then walked me out to review what he believed were the major concerns. My insurance company demanded that no work begin until the police report was released, a process estimated at 7-14 business days not including an upcoming midweek holiday. Josh spoke directly with the adjuster, was able to get the rental process moving, then began a tear-down to start the estimate while we waited on insurance. Throughout the entire repair, Josh and the team regularly contacted me to advise on concerns, delays, or insurance red tape that needed attention. The Northside team handled the insurance company so thoroughly that I never heard from the adjuster again beyond the initial estimate. Let's talk about the repairs. All OEM parts. Paint is flawless. Fit, gap and adjustments are fully dialed in. While completing the project and calibrating the entire new front-end sensor system, Josh called to advise that a fault code was being thrown. This was one I had previously visited the dealership for. The Northside team traced the cause to a corroded electrical connector, ordered a replacement, then ensured all applications, sensors, electrical components, plus cosmetic details were corrected properly. While the car was there, I asked for a few minor cosmetic corrections outside the scope of the accident work. These issues were handled separately and completed with the same level of flawless workmanship. Pick up I arrived at the shop and turned over my rental vehicle to them, yes they also assist with rentals. Josh walked me through the completed repairs. My car had been fully detailed, and a Northside Autobody care package was waiting inside. All in all, while the experience of hitting a deer with my new car was horrendous, everything from Redl's tow with Greg through the complete project at Northside, plus Josh's professional approach, made the entire experience far easier and honestly a bit enjoyable. Top-notch work. Top-notch people. You will not find a cleaner repair facility.

I used Northside on all 3 cars I own (about 6 times) I rate…read moreNorthside 5 plus plus plus 5+ for Customer Service and Professionalism (friendly and genuine with no upsell) 5+ for Quality and Value/Price of Work (never felt ripoff like other autobody shops I used in the past). In some cases final price was less that originally estimated 5+ for Free snacks and beverages 5+ (Very Nice Touch) Like I said 5 plus plus plus