Details.. .. I was in desperate need of a haircut & since my last stylist moved her salon a little further away than I was willing to drive, I took to Yelp/Google & found Erica. .. I texted her to set up an appointment. A few messages, pictures of my hair, & a small miscommunication later.. we were all set up for me to go in about 3 weeks later since I needed a Saturday appointment. prOs.. .. Erica was extremely sweet & talented. She knew what she was doing & also, took the time to understand what I wanted out of the appointment. .. I was offered a beverage as soon as I walked in & Erica kept checking in throughout the appointment to make sure I didn't need anything else. .. The hair color processing heater thing at this salon was super cool. Instead of the uncomfortably hot giant cap thing that goes over your head, they have this ring shaped thing that sort of just orbits your head - see picture. .. Erica was great to talk to, but was also ok with just working. It's always nice to just be able to relax & enjoy being pampered without talking all the time. .. She paid attention to how I parted my hair & got it right the first time! This usually never happens with stylists as they never part far enough over. .. For the first time in a while, I really LOVED my hair - color/cut/how she finished it. .. She doesn't overly push for you to buy product. I did leave with something, but it's because I asked for the recommendation on purple shampoo & was just too lazy to go buy it at Ulta. final thOughts.. .. Erica is great! I already have another appointment set up with her. I asked her to actually darken up my hair a little so it's more natural for my wedding & it was perfect - see pictures. read more

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I've followed Shanni everywhere she's been, for maybe 8 years now?? She's is amazing with color and super anal about everything she does (which is a great thing.) She explains every process before doing it, why she's doing it, and what to expect. She's so comforting and easy to talk to, plus a color genius to boot. Plus the product lines they carry here are top notch. Kevin Murphy has been my absolute favorite, and my hair takes so well to their colors, and the products smell so amazing. They also carry Kerastasse which is phenomenal. Shanni seems to know everything about these so seriously ask her, the product knowledge is absurd. The salon itself is super cute, in an old house. There's a ton of space between stations and it just feels so quiet and relaxing. I love this place. read more

Carter Grae Salon - Blonde balayage with a slight champagne pink hue by Shanni. Plus she removed all my dead bits - Hair Salons Near Me - Newport Beach, California

I am new to the area and a friend of mine recommended Erica for cut and color. I texted Erica to introduce myself and tell her what I was looking for and she responded immediately with pricing information (which was very reasonable). I sent her a picture of my hair and another picture of what look I wanted, and we scheduled an appointment. Carter Grae Salon was beautiful. Before it was a salon, it used to be a house, so it had a very cozy feel vs the stiff vibe that you might get at other salons. Erica was very welcoming and offered me tea, water, coffee, etc. as soon as I got there. I got cut and color and ended up being at the salon for about 3 hours but Erica made the experience comfortable for me and it went by pretty quick. The entire process from cut, wash, color, etc was very professional which also put me at ease because it shows that the stylist knows what she's doing. The best part of my experience was definitely having Erica as my stylist. She LISTENED to what I wanted and did not overstep. She cut the exact length I asked for. And she made sure that the color was subtle and that it blended well. She also styled it to my liking. She honestly did everything that I was looking for and even recommended some styling products for me and hair vitamins too! I will definitely be back and cannot be more thankful to have found someone who was able to accomplish exactly what I wanted. Team Erica! read more

Erica was AMAZING! I thought I had just found a Groupon, but I actually stumbled upon gold because she has a great vision for her clients. She took the time to help me pick a hair style (I was between two) and then gave me advice on how that style would best suit my hair, complexion, etc. The salon is well maintained and they have a great little boutique display. Just FYI, because she has a groupon out, there is a wait, (about a month) but it is definitely worth it. Thanks Erica! read more

Erica did an amazing job on my hair. She made sure I was comfortable from beginning to end. I loved my hair and all my friends were constantly complimenting her work! Will definitely be back! Thanks Erica! read more

I had my hair done by Erica, and she was so delightful, helpful and was able to get my hair super close to what I wanted! (You have to give the hairdresser time to get used to your hair and vis versa, imagine--we meet them for the first time and expect them to do an AMAZING job on our million strands!) Really appreciated the way she accommodated my needs. Thanks! read more

After reading a few reviews, I booked an appointment with Erica for a much needed cut, and also decided I wanted some color in my hair. When I was scheduling my appointment, Erica also asked for some pictures of my current hair and hair inspos. I haven't had a haircut in years, and I have never colored my hair so I was a bit nervous coming in. The shop is super cute, modern, and cozy and very inviting! I came a bit earlier than my appointment time, but Erica was already there and ready to work on my hair. She talked me through the whole process, and listened to hear what I wanted. Erica's service and attention to detail throughout the whole process was fantastic! I enjoyed having a stylist who was so easy to talk to, especially because the cut and color process was 3 hours long. I left feeling super happy about my new cut and color! It was exactly what I was wanting. I 100% recommend going to Erica for all your hair needs! read more

Went to Carter Grae for a balayage re-touch and my hair stylist (Erica) referred me over to the esthetician (because I asked for some dry skin help) and I used the two products that Kim suggested this am. My skin has felt really good all day. I feel like I glow a bit. Super happy. read more

Erica did such a great job on my hair! I'm super picky and I honestly have never left a salon feeling 100% happy about my hair until this appointment. This was a big chop for me with balayage, and it turned out exactly how I wanted it. Erica even asked me to text her some pictures of my current and desired hair before my appointment. I had a Groupon (amazing deal) and some businesses will try to get you in and out as quickly as possible when they know you're a Groupon customer, but I never felt rushed in any way and felt totally pampered. Highly recommend! read more

Carter Grae Salon - Messy lob and blonde balayage by Erica - Hair Salons Near Me - Newport Beach, California

I went to the Carter Grae salon for the first time recently and I can honestly say that this salon is a hidden gem!! My stylist/ colorist was Erica, and she was AMAZING. She completely transformed my hair with a cut, single color, and blow out. She honestly made my day! I will definitely be back to Carter Grae :) read more

After I saw a lot of good review here and Groupon I decided to get a haircut and balayage appointment with Erica , I called on her cell phone multiple times and texted her but I never got a reply. One morning I called the salon, a girl answered my call (finally) and she scheduled me on March , (it was January when I called) but anyways I purchased on Groupon , waited for almost 2 months. When I showed up in the Salon on March, there was just one customer and Erica in the salon, and I told her I have an appointment for haircut and Balayage today with Erica. And she asked my name and phone number and she told me , Sorry your name isn't on my schedule today. So I told her ,I called the salon to make an appointment , I waited for 2 month just for her. And she said sorry but I couldn't find your name or phone number here. After few seconds she said I found your number, I have another client here, but I can schedule you for another appointment. I asked her when . She told me next month. Just forget it ! If you don't have time for your clients or even reply a text , answer a phone call you should probably just let us know, not by ignoring all your calls and text! read more

Had a haircut and balyage done by Erica today and had the best experience! Erica is very talented and extremely detail oriented. I showed her a few pictures of what I wanted and she really delivered with the cut and color I requested. She's also very friendly and genuine. The only downside is the regular prices are definitely a bit high for what I can generally afford to pay, but I will definitely try to return to Erica when I'm looking to pamper myself. Thanks Erica :) read more

I seriously would follow Ursula Imboden wherever she went, so I was super excited to hear about her new venture opening up her own place, along with partner Kim doing all things skincare :) This place is SO unique and serene. It's small and boutiquey, but in the best way possible. There's a little garden outside and you can see the ocean from the front, and there is so much natural light. The inside is modern and totally hand-designed by the Kim + Ursula's families. Those touches are really nice and make it SUPER relaxing. I can't ever say enough nice things about Ursula and her expertise in haircuts/color -- every time I see her (usually with a new picture and idea in mind :P ) she takes all my crazy suggestions in stride and always suggests how to transform my ideas into something really flattering for my face/skin/etc. I've only ever left super happy, and that's why I'm always so diligent about getting my hair done ever 6 weeks now instead of putting it off like I used to do with other hairstylists haha. I'm really excited to check out the spa side of things as well -- heard Kim is a skincare wizard haha. All in all, really beautiful space with some awesomely talented people running it. Really looking forward to seeing the place develop with all the finishing touches :) read more

I came to Erica after reading all the positive reviews here on Yelp, and I learned my lesson not to believe everything I read. When I showed up for my appointment I showed Erica a photo of the color I wanted. She assured me she could do it. When Erica was done, not only my hair color did not even remotely resemble the color I wanted, but Erica burned my hair to the point that I had to cut them short at a different salon a few days later. When I tried texting Erica to communicate what happened, she initially apologized, and then completely ignored my texts. Definitely would not recommend. read more

I had a Groupon for Erica and did have to wait about a month for an appointment, however, it was WORTH THE WAIT! She paid attention to exactly how I wanted my hair and took her time blending the color to exactly how I wanted. :) Erica gave me an amazing experience at this hair salon and I can't wait to come back! read more

Just went to Carter Grae for the first time for a facial. What a great salon. Everyone was so friendly. Chrissie gave me an amazing facial and eyebrow wax. Kim the owner is amazing as well. I Will be back for sure. Xx read more

I went to Erica to get my hair done and honestly, she's the the best. I only trust about 3 people with my hair. My hair is extremely curly and not a lot of people know how to color and cut my hair right. She literally did exactly what I wanted! She honestly knows what she's doing. I would definitely recommend her for everyone! read more

GO TO ERICA!!! I came to her for cut and color and she exceeded my expectations. She was fun, personable and very skilled at what she does. She talked me through everything she was doing and I couldn't be happier with the end result. Thank you so much Erica! read more

I've been going to Ursula for basically my whole life! She was the hairstylist of a family friend, and then my mom, and (when my childhood natural blonde turned ash in my preteen years) me! She started me out with soft subtle highlights and over the last 10 years has taken me everywhere from strawberry blonde, to ombré, to almost platinum for my wedding--and back! Her professionalism in cut and color is rivaled by none and it keeps me coming back :) I am beyond thrilled for her to have her own shop once again. I make the trek to Newport from Orange willingly, carefully scheduling my appointments around traffic (going down after 9 and getting back on the road before 2). I will forever refer anyone and everyone to Ursula Imboden!!! read more

I tried to get a haircut appointment with Erica and contacted her through text message 3x without a response. This was over a 1 month span and I was trying to make the appointment for the following month. The best part is that she has read receipt on so she saw all of my messages and couldn't even tell me if there were no availabilities! That is just common courtesy to reply. read more

I came to see Shanni Lambson at this salon this afternoon. I brought in a picture of a light brown ombré and my hair looks just like the photo! Super shiny and not brassy at all! read more

This salon is in a cute old house with a great location and super easy to find. Erica did my hair, it was my first time with her and she was AMAZING! Erica listened to what I wanted and with some of her input it looks fabulous!! She toned my hair so my grow out (bright light blonde) matched my natural color (sandy blonde) and gave my super long damaged hair a refreshing cut without taking off to much length! I couldn't be more happy with how it turned out! read more

I went to Carter Grae Salon today for the first time for some skin treatments. It is a really cute salon! Chrissy works magic and my skin looked amazing when I left. I had a brow tint, dermaplane and oxygen facial. I think I could get addicted to all of those services. My skin has never felt so soft, I don't recognize how full my eyebrows look and the oxygen really plumped up my skin. Great results! I will definitely go back and see Chrissy. read more

I'm a super picky hair person. Did I mention super picky? Long blond hair, cut it myself sparingly, but It's kind of deteriorated over time . In past experience hair stylists have their own ideas and sometimes impart their ideas own before mine. Erica first asked about what I wanted and envisioned, then offered her perspective. She was fairly conservative, based on what I wanted, but also made suggestions what she thought. We both agreed on style and color. I'm really blending in gray and my natural color at this point and she perfectly colored me. I walked out of the salon feeling like I was red carpet worthy, and totally me. Felt like a million bucks. read more

I love this place. Great service & I get my hair & facials done there'. I will always go to Ursula. She's the best stylist. I recommend to anyone. But you need to make an appointment in advance. Yes. She's that good!!! read more

I got a Groupon for a single process, haircut and blowout with Erica. She was very personable and she helped me decide which color was best to go with my natural shade. I asked for a trim and that's exactly what I got. The only part I wasn't very happy with was the blow out. It was flat and straight - I could've done a better job with my lack or hair expertise. Overall a good experience and would definitely go back for color and cuts. read more

I've followed Ursula wherever she goes and this time it's her own salon, Carter Grae. I highly recommend her services!

Carter Grae Salon offers a premium hairstyling experience with no expense spared in the way of customer service. The employees have an unparalleled flair for hospitality along with an abundance of talent. Being located in a quaint, repurposed home in a beautiful neighborhood in Newport Beach, the atmosphere is second to none. The staff manage to maintain a professional attitude whilst also making me feel like more than just another customer. I truly look forward to every appointment, not only to get my hair cut, trimmed, or dyed, but because I know I'm stepping into an establishment where my patronage and company are appreciated. While I'm sure every stylist at Carter Grae Salon is more than capable of providing a quality service, I specifically recommend Erica Ingegneri. Erica exhibits a perfect blend of efficiency and flexibility with a unique, customized experience that deserves the highest praise. read more