I've done business with most every transmission shop in and around the Austin area and have sent numerous customers to Jake to take care of for me, not one have i heard anything but praises about the quality of work and pricing. Recently had a transmission built buy Jake because 1, it's my son's truck and 2, I know jake doesn't cut corners. not a better feeling in the world knowing that my kid's transmission was built by the best in Austin Thanks Jake!! read more

**they've moved 6820 Guadalupe St** No one likes car troubles but especially when you're out of town! My car overheated on my drive from Houston to Austin over a weekend *groans* which meant I was basically stuck until I could get it to a shop. Bright and early Monday morning I showed up at Carter's and Jake, the owner took great care of me. They worked as diligently and efficiently as they could and gave me updates all the way. I was able to get my car back fairly quickly and assured that I'd make it back to Houston safely, and I did! Wills was also so reassuring and kind at my time of pick up. Made me feel real confident that my car was road-ready read more

Jake is a small business, no fancy waiting rooms, no airconditioned shops just automotive work done the way it should by a guy you can trust. I restore muscle cars and hot rods as a hobby. After driving by Jakes shop one day and seeing an older car in there i stopped and asked if he could help me. The first car turned out to have a bad transmission (i bought it rebuilt) and a rear end problem (mismatched axles). Jake was able to help resolve both issues and is the one person i can trust to be honest in his approach. No one is correct all the time in their assessments but i trust his knowledge and , for someone i just stumbled onto, give him high marks for his treatment of me and others i've sent his way. read more

When I found Jake at his Carter's Automotive I'd already had my car "fixed" or so I thought. The problem was a little better for a little over a week when I brought it back to the original mechanic for another look, and sadly an unaffordable new quote. I found Jake through a friend's referral. He gave it a look, and me a reasonable quote, for less than half what the guy who'd be "re- fixing" did. He gave a fair breakdown for parts & labor. It was scheduled, and efficiently & effectively repaired. Jake even noticed another part I'd do well to upgrade and did that too for a nominal fee. They were hard working, honest & understanding of the stress we endure when our vehicles need care. I recently referred a friend to him a couple of weeks ago who also had an impressive experience. I'll be referring him business, proudly in the know where you can find honest car care. Thank you Jake. read more

Another win from Carter's! I had some wheel wobble and I suspected it was due to misaligned tires so I brought my car in. I called first and Jake was very nice and professional over the phone. I explained the issue and he told me to bring it on in. I brought my suv in on I think a Thursday morning around 10am and was shocked to learn they'd have it driven and diagnosed by lunch. I was expecting to have to leave it there overnight. Drop off was quick and easy. Jake was friendly and provided great service. He texted me at lunch and explained the issue was due to tire wear and was able to get two used tires from the tire shop he uses next door. He put them on and I had my car picked up and back with me good to go by early afternoon! As a woman, sometimes going to a mechanic can be intimidating as I don't know much about cars and am always worried about getting overcharged or ripped off. I've brought two different cars to Carter's and I've had fantastic experiences both times from the customer service all the way to payment and picking up the car. No surprises and they've always been super up front about cost. Would most definitely recommend! read more

Carter's is the epitome of an honest mechanic shop. Why can't more places be like Carter's? But seriously. I haven't taken my car in. Yet. Because I haven't had car issues (knock on wood), but my fiancé has taken his discontinued Saturn Astra in. He loves that car. He previously only took it to the GM dealership, until they held his car hostage for 5 days straight. and didn't give him the promised service. and made him drive a loaner car. and that loaner car didn't have any gas. and he was late to work. and they never followed up. and this sassy redhead was about to give them a piece of my mind. I digress. Jake is the greatest. Though my fiancé has only schlepped his car over there twice for mechanical issues, Jake has remembered conversations they've had over the phone and recognizes him and his car. He has always been honest with him and has saved my fiancé a ton of money. Who would have thought I'd live in a world where I'd be giving a mechanic shop a 5-star rating? That's how AWESOME they are, y'all. I'm so glad there's a business out there to diffuse the sleazy car repair shop stereotype. read more

Carter's Transmission & Auto Service - Auto Repair Near Me - Austin, Texas

Had been having ac issues for some time and had another shop try to fix it and fail. Jake was able to diagnose the problem quickly and communicated the problem to me clearly. The ac was fixed in half a day for an extremely fair price and has been running flawlessly for 3 months now. No need to look anywhere else for car care. read more

I've got to be honest just because I think the world is better when things are honest. Had a transmission malfunction from 3rd-4th gear. Came into this shop based on the reviews. Long story short I, myself am very educated on my own vehicle, and was actually very impressed with this man's knowledge as well. We talked and bounced different ideas back and forth and I dropped off my vehicle the following day. I was disappointed to hear that his diagnosis was to rebuild the transmission due to imminent failure. For a few reasons. Lack of signs of transmission failure. My transmission shifted through all the gears and did not whine. Did not clunk, did not do anything strange except for it wanted to go into safety mode and for no reason at all would malfunction shifting 3rd. On top of that, this malfunction was sudden, not something that gradually got worse over time. Sudden malfunction that was consistent. I had to go with my gut and my own personal "expertise" to realize that I did not need a new transmission. Eventually I figured out that I needed a new PCM. It was a computer issue. I won't leave a bad review as he seems very nice, very intelligent, and seems to run a tight ship at his shop. I think there's more knowledge to gain from this situation. I am 26 years old, and I look young so I can imagine taking any sort of advice from me seems ridiculous and insulting. I just wish he had maybe given it some more thought or maybe looked outside of his own expertise. A lot of things with cars and problem solving sometimes isn't a simple answer or a quick diagnosis. Sometimes you sit there and ponder on it for weeks until a lightbulb goes off. I couldn't accept his diagnosis because there was more than a couple of things happening together. Engine codes that came and went. Transmission codes with no solution. How do cam phasers fail together with a transmission? And he was aware of all this. He more or less said my vehicle was at the end of its life, and while that may seem right on paper, according to mileage and average life of a vehicle, I know and have maintained my vehicle enough to know it wasn't reaching the end of its life. Don't trust every mechanic that tries to tell you it's time to move on from your vehicle or rebuild it. I did enjoy talking and soaking in his knowledge about transmissions and the mechanical side of things. I think he specializes more on the GM side of things. read more

I've been taking the used Jeep Wrangler I bought here to Carter's for everything from an after-market A/C unit to replacing all my rubber (belts and hoses--it's a 15-y-o Jeep w low mileage, but I'm big on preventative maintenance), to new control arms to just simple oil changes to much more. Pricing has always been reasonable, and the work has been stellar. A good mechanic who knows the way around an engine--troubleshooting sensors and death-throws and the like--is hard to find these days--it seems like mechanics only know what the computers tell them at the dealerships--heck, Jeep wouldn't even try working on my after-market A/C because it was "out of their expertise." Are you kidding me? Carter's knows their stuff, you can trust in their work, and the price too, and they're friendly and stay in touch while things are in the shop. They also won't sell you on unnecessaries...I worked out a plan w my Jeep so that I could prioritize stuff over the last couple years and now I feel like I have a brand-new car since we've crossed everything off my list. Thank you Carter's Transmission and Automotive! read more

Man, I know this place has all 5 star reviews and I was really looking forward to a good experience here but I just can't do it. They were highly recommended to me by another shop who had moved an hour away and who thought my car might not make it out to see them, and they were right by my old house so I took in my 15 year old Honda CRV. There were three issues when I brought it in, which I stated at check in: 1. The engine was acting up. Accelerating too fast, not accelerating fast enough after a stop, feeling like it was gonna stall out, not going above 20 mph on a hill. Thought it was maybe a computer problem since it'd had some other mechanical/engine parts replaced recently. 2. The a/c had stopped blowing cold on the passenger side a few weeks prior, and had stopped doing so on the drivers side two days before I brought it in. 3. The drivers side door had stopped locking. With the key fob, manually, didn't matter. The lock mechanism wouldn't push down and would just keep coming back up, leaving the car open all the time. I mentioned all these things at check in, around 8 or 9 am on Friday. I'd called the day before to give them a heads up as well, and Jake remembered me when I came in, which was cool. He said he'd text me with an update. All day passed, no update, they closed shop over the weekend. No problem, I didn't need it right away. Didn't hear from them almost all day Monday, called them around 2/3 to see where the car was at. They'd topped up the engine oil but told me I needed to replace some back wheel bearings. I asked about the a/c cause they hadn't checked that yet and they said they would look at it. They asked where my wheel lock key was and I said it might be in a bag in the back but I'd just gotten the car a few months ago and wasn't sure where all the gear was kept since I hadn't used it much yet. Estimation was to be done Tuesday 10-12. Didn't hear from them until 2, but was able to come get the car before they closed. The inside was trashed- the mini basket I keep for paper and small car trash items was pushed into the passenger's side out from where I keep it under the cup rest, other things all over, and some items from moving (including an expensive projector, my bad for not removing it before taking it in), just sitting on the top of the back seats in plain view. They'd torn it apart looking for the wheel lock I guess and had left the oily, filthy paper mechanic mat on the driver's floorboards. I didn't notice this until I was driving away, and was halfway home through Lamar traffic when Jake called, left a voicemail, and texted to tell me he'd given me the wrong key. I'd used my spare and had tossed their key on the seat to put on my ring when I got home, but now I had to turn around and fight Lamar traffic again to get back up there. It took me at least 5 mins just to get back out of their driveway into the lane again, and I was crazy late getting home to take care of my dogs. When I went to grab groceries after letting them out, I noticed that the car still didn't lock. I hadn't fully read over the work receipt cause he'd touched on the other major items in person, but when I texted to let him know it hadn't been done there was no "sorry, bring it back and we'll make it right", just a "oh I didn't even write that down, my bad" from Jake. Really disappointed in the whole experience, from taking three days just to top up my oil and replace some bearings (though I realize they took several hours to soak off), to giving me someone else's keys and making me rush back before they closed shop to not even taking down the 3 issues I was having and then not following through with making things right. Will be going back to Juke closer to my new place for all things automotive. read more

Always thE best visit them Wii's my old Jeep many years always gave me the best price and are % trustable.

I had my experience meeting these guys when I had problems with death wobble with my Jeep TJ , they assured me they could fix it and if I needed any parts just to have them sent to the shop and they would put them on. Everything turned out great. I will be a returning customer with a CJ7 in the future. Thomas Zimniiak read more

I took my car to Carter's about a month ago, after a friend recommended the shop for their FREE estimates and their honesty with with her. She went in telling them she thought she had transmission problems, and they told her she didn't--usually it's the other way around, with car shops telling you your car has problems when it doesn't. I do a lot of driving in my 20-year-old car, so I wanted to make sure it would continue to be reliable and safe. They spent quite a while checking it out and then told me about 4 things that would need repairing, but told me that I could prioritize 2 of them and hold off and keep an eye on the others for a year or so, so I wouldn't be out all the money at once. I feel like I paid a reasonable price for the repairs, and I'm very pleased with how smoothly it has been running ever since. I'm glad to feel safe driving in my old car, and it's good to know that if something does go wrong in the future, there's a shop that won't charge me an arm and a leg for repairs! read more

Mr. Carter is the most honest and genuine man I have come across. You will get the right information about your car and its needs. He is not money minded, he wants to do the right thing. I have been taking my cars for 4 years now, and everytime I get great service and honest feedback. I recommend Carter's to anyone looking for the right mechanic and quality work by a honest man. Thanks Carter, I really appreciate your work and service. read more

Small shop, but good service. I had bought a groupon deal, but rather than use it for something rgat wouldn't help my AC, the guy told me what was really wrong. I priced around, and even without the groupon discount, this place was still the cheapest around. I never got the work done. But I did bring my car back for an oil change $39.99 & tire rotation. They used the expired amount of my groupon; so it's worked out nicely. Very friendly. read more

Jake is fantastic, thorough, honest, and hard-working. The dealership told me I needed a new engine (!?) after a breakdown, and Carter's identified an easily-replaceable cable that caused the issue. I will be going to Carter's from now on. Thank you so much! Highly recommend. read more

I have taken my car to this place twice and both times have been very impressed with the level of service and honesty. There was one night I called at about 10pm, thinking I was going to leave a voice mail to tell them I would be dropping my car off for them to look at in the morning, and the owner answered! He helped me find a solution while on the phone that night for me to get my car to the shop safely. The service was done quickly and everything was explained to me in terms I could understand. If your car has any sort of problem, I suggest taking it to Carter's first. read more

I have been going to Carter's for over ten years. I have always been extremely happy with the excellent work and service at Carter's. The owner, Jake Jacobs, is a stellar human being. The trait that stands out most is his honesty. I trust what he tells me. He has helped me many times and has saved me a lot of money. I will always take my cars to Carter's, and I highly recommend Carter's to anyone. He consistently does the right thing, and the price is very fair and reasonable. It is reassuring to have a mechanic who is reliable and honest and does quality work! Rachel B. read more

We recently dropped off our 1999 Jeep Cherokee with Jake fully expecting him to recommend we sell it for scrap metal. It had been running terribly and another mechanic He quickly diagnosed the problem and gave us an honest and affordable assessment on what needed to be done. Throughout the entire process he was responsive to our questions and took the time to be sure that we fully understood next steps and costs involved. About a week later we have our jeep back and it's running better than ever! We were so happy with the results that we dropped off our 2014 Jeep off for a checkup. Jake has earned our full time business and we will exclusively be using him for both routine checkups and major repairs. This guy is great! read more

Trying to find a good mechanic can be nothing short of a nightmare, so I was very impressed by the quick and honest service at Carter's. I brought my junker of a car in because something was majorly wrong with the transmission (wouldn't reverse, switch gears, etc.). I dropped off my car in the morning and the folks at Carter's diagnosed the issue the very same day. They called me that afternoon (exactly when they said they would) to explain the problem. Sadly, the cost of repair exceeded what the car is worth so I declined repair and picked the car up that night. The people I talked to were completely honest, straightforward, understanding and helpful. No pressure here at all. It may be a while before I have a car again, but I certainly will take it to Carter's and suggest them to friends! read more

I feel so lucky to have found Carters--a place where as a woman I feel comfortable taking my car and knowing I'm not going to be taken for a ride! Cliff has helped me keep my 2002 Nissan Altima running for a few years now. They are willing to go the extra mile to find a solutions and their prices are the best I've encountered at repair shops in Austin. They are honest and hard working--don't hesitate to take your car there! read more

Quoted me a fair price for a new starter and had the work done in just a couple days. Excellent customer interaction. I never felt lied to, talked down to, or intimidated. Got a really good feeling from the owner and staff. Will definitely come back if I need more work done. read more

Can't get better than a mechanic you like and trust. Jake and his crew have helped me limp my sad old car along. They really do and keep me from ruining it entirely, without costing me money I don't have (or want) to put into my ol' clunker. I may not drive the flashiest whip in ATX, but at least I have the confidence that if I take it to them, they won't tell me to just junk it and get another. They'll try their hardest to make my car last, but within my parameters. No "oh you may need a new _____ soon", or that famous up-sell that so many shops like to pull. If you need it, they'll tell ya. If not, they'll tell ya that too. Gotta love the old school honesty here... read more

I drive a really reliable Honda Civic, so I haven't needed a regular mechanic. I was stuck when my AC went on the blink and my windows were constantly fogging up in all of this El Niño rain! The day I called, Carter's gave me a free AC diagnostic since I found them on Yelp! Although I had scheduled for later in the month, I got a random day off and they were able to complete my AC repair that day instead. Jake reminded me to buy the Groupon (saving me $100) PLUS they came in under the initial bid! I think it came in at $260. Carter's did an honest and terrific job. I don't like car repairs but when you trust the folks behind the counter it makes it all less painful. Plus I'm back to icy cold AC! read more

I found Carter's on Yelp and scheduled an appt. w/ them solely because of their 5-star rating. I can see why they're highly rated because my first experience w/ them was outstanding! Jake's customer service skills are second to none! He was honest, which I greatly value, and was super accommodating. He inspected my car and the problems I described and, as it turned out, I didn't need any repair or replacement at the moment. He was kind enough to not charge me for his inspection time++, for which I was very grateful. When the time comes that I need that replacement done, I will most definitely go back to Carter's. Thanks, Jake, for being an outstanding and trustworthy mechanic and running a reputable business! Those qualities are hard to come by these days. You're the epitome of the movie "A Few Good Men." =) read more

Do you remember the era of a handshake and a smile- if so and you enjoyed honest business relationship this is your place. Taking my car in for a repair ranks right up top with going to the dentist in my book but Carters has changed that perspecitve for me. My 2002 Nissan Xterra is starting to show her age and decided to give up on the air conditioner right as this summer is starting to show its ugly fangs. After attempting to recharge it myself twice I gave in to what I was certain to be a bank breaking repair. I chose Carters based on very high google ratings and was not dissapointed. Even though it wasn't the $30 fix I had in my budget, I believe the price was fair ($650) and overly competitive. Its been two weeks since my repair (hoses and couple of other smaller parts) and my A/C is running better than it has in years and no signs of any hickups. They were quick (able to fix it for me the very next day), attentive (patiently tolerated my beefy boyfriend questioning his diagnosis), informative (walked me through a diagram of a basic vehicle A/C system, how each compenent worked and what to expect in the future), and all out just friendly and receptive. THIS, my friends, is how you do business. Even though it hurt to pay for the repair, it had to happen and I'm confident I got one of,if not THE, best deals in town. Plus, I would rather give my business to a local, honest, customer-service oriented organization than a chain focused solely on sales and profits. Give them a try- they give free bids so it costs you nothing to decide for yourself. read more

Took advantage of a Groupon deal and man was I impressed! Don't be fooled by the small garage- this was the best automobile experience I've had in Austin since I moved here! My AC is working great and I had a very friendly, helpful experience! Highly recommended- I will be using them for my car needs from now on! read more

It was about 4:38 PM on a Thursday evening when I was looking for a place that could work on my AC and look into a check engine light that just would not go away on a 1996 Geo Tracker. A lot of places wouldn't work on it for me, since the vehicle is no longer manufactured and the parts are hard to come by. Beginning to feel like I was not going to get any help, I came across this place on yelp and I am very glad I did. I was delighted when the owner answered the phone on the second ring and he said that he was absolutely certain that he could get the AC working again and would be able to diagnose the check engine light with no problem. The next morning around 8:00 AM, I made arrangements to drop off my truck and was greeted with a smile from the both the owner and his assistant. Such a nice group of guys to work with. As the day progressed I received a phone call around 9:30 AM with the diagnosis of what was wrong with the AC system as well as what was causing the check engine light to stay on. Everything were simple fixes and one part needed to be replaced on the AC system. When he went over the price with me, I knew that the price he quoted was a really good price for the fixes that were required and did not hesitate to get the work done. Once I approved the repairs, he stated that he would get the parts in around noon and should be able to have my vehicle ready before 4:00 PM. At 3:24 PM, I had received my phone call with the words every owner likes to hear...."Your vehicle is ready!" What a surprise. I was never left in the dark on the progress of my truck and felt that his compassion for ensuring customers feel like their concerns are addressed was a very nice change from your normal big chain auto repair shops. I highly recommend this shop to anyone. They'll fix about anything and in a nice timely manner as well. read more

My AC was acting up so I took it in. Carter's is a small shop and only one guy was running the place. I was in and out pretty quick, and enjoyed a clean waiting room with free Wifi. At the end, he didn't try to B.S. me and said my car was back to good. Support your local businesses, give this place a try! read more

So i took my truck in today cuz the battery went dead, wahhh. And I absolutely LOVE this place!!! It's the ONLY shop i take my vehicles to and i actually found it thru Yelp :) The guys at Carter's are awesome, they will actually take the time to fully explain what is going on and not try to BS you like other shops who try to sell as much extras as they can. They treat you with respect and will work with you on pricing/discounts too which is something no other shop will do! Take my word, Carter's is the place to go for all your car needs :D THANK YOU CARTERS!!! read more

The guy running the place is awesome, great customer service. They did an amazing job putting in my transmission super fast and made everything smooth from beginning to end. Thanks!!! read more

Had never had transmission fluid changed. Had 146K miles, After looking at it, they said they could do it. My vehicle is running much better, I waited 30 days to be sure. Took them some homemade peanut brittle today. Had read a lot of horror stories about transmission problems, also prices were very reasonable. These guys are the best. read more

I took a '67 Chevelle SS in for what I thought was transmission related only. Jake identified a problem with the rear axles which required shortening the axles and housing, they also repaired an issue with the transmission and charged up my vintage air system. They were fair on their charges and thankfully had the knowledge and tools to do the complete job. He also left me with a list of items for me to follow up on since I am building this car myself. Most folks would have had to farm a lot of this out and overcharged me I am sure. Great guys, highly recommend. read more

I took my Prius to the dealer and they told me it would take 4000 to fix it. I took it to Carters and they checked it out and did not charge me anything. I have since taken my other car in and they have done an excellent job at a very fair price. It is a great feeling to be able to trust your mechanic. read more

Hi Jake it Dang, just wanna say thx for all the advice for fixing my truck even when truck is in another state. Im very appreciated for ur honesty n helping me out w discount on transmission repair. It good to hav u as my to go guy mechanic. I will recommend u to who ever I meet or kno in Austin. read more

Recently I just had my transmission repaired at AAMCO transmissions off of Burnet, BAD IDEA!! After numerous attempts of trying to tell them that something was still wrong with my transmission, and them telling me nothing was wrong... I was ready to throw in the towel. Then the last time I took it in they said that I would need a new transmission mount because the one on there had already worn down. Seriously, this repair was only 8 months old. Feeling very frustrated I finally decided to look elsewhere and forego the warranty. It was obvious they were not going to honor it. Trying to get an idea on how much the repair would cost, I called around first to find out how much I would be looking at for the part and then I added in the labor costs at around $80 since that seems to be the going rate around here. Basically, I didn't want to be surprised with the price and since I feel like I have already been taken advantage of by AAMCO, I was determined to not let that happen again. Luckily, I found this repair shop on yelp. There were not a lot of reviews, but since it was near my work I figured I would give it a try. When I called to see if I could drop it off the next day, the person on the phone said absolutely. I explained to him what the other guys said was wrong with it and he mentioned that the part shouldn't wear down like that. He also said he would pre-order the part just in case it was what they said it was. By pre-ordering it, he said it would ensure that my vehicle could be repaired the same day with no issues. When I drove up to the shop off of Lamar, I was greeted by the owner and began explaining my troubles again and described to him that every time I would shift my vehicle from park to either drive or reverse, that there would be a hard clank noise. He asked me to let him take a look at it and ensured that after his diagnosis, he would give me a call and let me know if the mount was in fact the issue or not. Around lunch time he called and said that my truck was ready. I was in complete shock, because not only was my truck ready...but that the fix did not require a transmission mount at all. In fact, it turned out to be that AAMCO put in the wrong size bolts inside the mount housing. He stated that because the bolts that were installed were too long, it would cause the bolts to hit and cause that clanking sound. He switched out the bolts at no cost and said that he was just glad he could help. Total cost for repair: ZERO dollars. I'm COMPLETELY THRILLED that I found this place and that the clanking noise is now gone. I definitely would not hesitate to recommend this place to anyone who needs knowledgeable and fast repairs to call this place. read more

I started coming here years ago after my then-to-be-wife at the time introduced me to them when I was looking to get some work done on my oft-troubled 1994 Taurus SHO. I can't speak to their work on trannys (thank God I haven't had to deal with that even though my car is notorious for having bad ones), but in all other aspects they have gotten the job done correctly at a good price. If ever there was a problem after the initial service, they immediately and without question took care of it upon being notified and the car brought in. I like that they attempt to save you money when possible by shopping around for the parts and not encouraging one to undertake unnecessary repairs for things like minor repairs that wouldn't necessarily manifest themselves into larger problems down the road. It's nice to have a place where you can just take your car when it's sick and not have to worry about it. read more

I've been taking my car to Carter's for several years. On several occasions I've thought I might have a problem with something, but Jake looked at it and said everything was okay. For example, a few months ago I took my car in to have the brakes done. He replaced the front brakes, but said the back brakes were in great shape and still had a few years left in them (he totally could have told me he replaced those and I would not have known the difference). I have had at least three experiences similar to the one I just described. Jake is a really friendly and honest guy who does great work. I've caught several other mechanics in Austin trying to rip me off, and so I really appreciate someone who runs an honest business and does not try and take advantage of people who don't know cars. Even more, he does not charge for diagnostics. Sometimes I feel bad because he'll spend quite a bit of time on my car and I walk away not owing anything. This place definitely has my loyalty. I highly recommend (I just selfishly hope not too many people start going here, because I like being able to pick up my car within a few hours!). read more

AMAZING SERVICE! The Carter's location at 7227 N Lamar is by far the best service I've run into in a VERY long while. We were on our way through Austin on the way to Colorado for a short vacation when our Dodge diesel pick-up truck started running very badly. We turned around and headed back in while I looked up Diesel Mechanics/automotive online. Carter's came up and had good Yelp reviews and was also close to my sons home so we called and asked if he did diesel work as his reviews were mostly a/c related. Explained the situation and he had a god idea of what it might be so we took it over, left the truck and rented a car for the trip not knowing how long it might take to ID the issue and fix it. Jake gave us an estimate based on what he thought it was and we checked back in on-and-off during our trip. He was correct on the initial diagnosis but he had to do all kinds of things including taking the fuel tank off twice because dodge didn't make the replacement part he needed any longer. Long story short he went to A LOT of effort to make sure the "fix" was good including recommending that we drive it for a while and bring it back in for a final code check before we returned home. BEST OF ALL- he stuck to his original estimate that didn't include all the tetra steps he had to take. I AM AMAZED that this type of service work is still available. RECOMMEND HIGHLY, read more