Service request completed pretty promptly even though there was a short wait on not in stock tires…read more Dependable company have used in a few states consistent great service

Horrible customer service. Went to the store anti get tires replaced on my vehicle. Paid for the…read moretires and was told we would be called when the tires arrived! We never received a call. We called and were told the tires had arrived. We then had to make an appointment to get the tires installed. We arrived and left the car and the told we would receive a call when the work was completed however again we never received a call. When we called to inquire, we were told the car had been ready for two hours!

The owner and son were knowing of what I wanted for rims. Purchasing from them was confident and…read moreprofessional. I was very happy with the installation of my rims and service provided. When and if you need tires, rims, balance or rotation. Consider this shop. They are great. Thank you Dave and Tim.

Tidewater Tire is awesome!!! My tire was punctured by a piece of metal and I went up there ready to…read morebuy a new tire but they were able to remove the object and fix my tire. They were so nice and friendly and was able to take me in and have my work done very quickly. Definitely will be going back for all my tire service.

Walked in during lunch and was still greeted within 5 minutes and tires installed within 20 mins of…read moretime. Prices were also very reasonable and customer service is always top notch.

This place is great. Hav been there a number of times and they get me right in and get things done…read morequickly and affordably.

Did a great job for me and they were able to help me with a key problem I was having. Good prices…read morealso.

Purchased tires here recently and was happy with the service. The place was clean, staff friendly,…read moreand prices reasonable. They were able to get my truck in for an alignment last minute and didn't charge when they found the alignment was good. The only reason for 4 stars instead of 5 was that they gouged one of my rims. This is upsetting because the rims are expensive and only 18 months old.

I brought a tire from here ( guess what the next day it went flat).. Took it back , had it checked…read morethe told me nothing was wrong .. Long story short it had a small hole in it ..

I've been going here for over 5 years. I will recommend them to anyone. It's a peaceful environment…read morewith gospel music playing. Mr. Tad n his nephew are the most kindest, honest, and patience with me. They are genuinely concerned! They have another shop on Airline Blvd. n Ports.

Had my 04 Toyota service for oil change on Jan 6, 2026…read more Technician Jameel always give excellent service. He is so polite and courteous each time I go to the location on University Blvd, Suffolk VA. I will refer my friends and family to this location for excellent service.

In and out oil change, had three lanes only one open , cars out to the next street . Hire peopleread more

Discount Tire is an Excellent Business if you Need Tires, Or Work on Your Wheels and Tires, The…read moreStaff are The Best Representatives of Their Company, Honest, Friendly, and Knowledgeable, and Well Priced. I Recommend Y'all To Give Your Vehicles Over to Them, You Won't Regret it.

This store was close to perfect with a hiccup that I felt a 5 star was not representative of my…read morevisit. Other Discount Tire experiences have all been strong, I'm a fan. While driving my daughter's car out of town I got a nail and luckily made it into the shop. Lordy they were busy for a Friday. However, customer service was professional and friendly. Staff looked at the car upon checking in. Unfortunately the promised wait time was 2.5, but all good in their nice month AC, outlets and complimentary bottle water. My deduction was over the Men's room which was dirty, had debris on the floor and no soap or paper towels. I did let staff know. The car tire was pulled and a single nail located which the tech showed me. He was friendly and efficient. My problem was solved and back on the road with no charge as patches are complimentary. Thank you Discount Tire. 4.5 rounding down with dirty men's room with no soap or towels.

Dropped my car off for tires, got brakes messed up. I inquired about the issue, and was treated…read moreharshly stating one had Nothing to do with thr other. When I disagreed, I wad threatened to be throw through the glass. Its one thing to disagree about service. Totally another too treat customers like that. Legal action has to be taken. And the guy at the front desk was a decent guy.

Was looking for new tires for my truck. Checked all sources as to price including Discount Tire,…read moreSam's club, Bj's, Amazon, Tire Rack and Harris Tire was the best price. Service was great, spoke to John added Wheel Alinement and still a great deal. Check them out they are full service repair shop just not tires.