I'm glad this business closed. They kept demanding more & more money from my insurance and they took MONTHS to fix my bumper and now it's peeling. No other part of my car is peeling just the cheap bubbly paint they put on my bumper. read more

Zero stars deserved. Don't take your car here. Shop around if you can no matter what your insurance company says. My car ran fine until I took it here after an accident on the recommendation of AAA. It took them 2 months to fix it, they stole things out of my car and my car has never run right since. I'm not the only one this has happened to. A relative had her door replaced there and it doesn't close properly anymore. They're using cheap parts from china or used parts to fix your car. So if you have a newer car, buyer beware. I can't get my money back now, but I'll warn people from ever using this company. read more

Carty's Collision Center sets the gold standard for customer service. George, the estimator, took the time to discuss my car's issues including what was needed for repair. He answered all of my questions. Carty's kept me up to date regarding my vehicle repairs every step of the way. Carty's is a family owned caring company, offering the best professional personalized customer support. For a hassle free experience during a stressful time, Carty's is your perfect destination!!!!! read more

Very knowledgeable and caring people. I highly recommend! They are very honest and are sensitive to your needs l. read more

This local family-run business has fixed two of my cars. They do outstanding work, are honest and reliable, and go the extra mile, whether it be giving me a ride home or cleaning my car inside and out. You won't find better customer service and reasonable pricing. read more

Brought my car to get an estimate for a repair George the manager I'm assuming came out the shop an out the bat told the cost will be $3,500 for this I told him u can just tell me u don't have time to fix my car very unprofessional don't bring ur car here they will rob u read more

Carty's Collision Center - My car - Body Shops Near Me - Ontario, California

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I had a very pleasant stress free experience with Carty's and my insurance after a fwy accident. Everyone was pleasant and kept me up to date on what had to be done and when my car would be ready. They returned my car back to me with all the repairs completed within 8 days and looked great! It was also washed and cleaned and a beautiful personalized thank you card with a Starbucks gift card from then sat in my cup holder. The hand written card itself...Now that's great customer appreciation! I definitely HIGHLY recommend Carty's to anyone wanting professional and efficient repairs. read more

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Best place I have ever taken my car to, did an amazing job!!!! And I HIGHLY recommend taking your car here if ever damaged. They helped me get through everything when it came to my insurance and I had no clue what to do and how it all worked when my car got damaged. Janice is your girl all the way!!!!! Biggest help !!!! Love this place and thank you guys so much for all your help!!! - Jolene S. read more

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My car was rear ended and I drive a Toyota 2014 and there was a delay with parts so instead of 10 days in the shop it was in the shop for 35 days. They ordered apart and he came in and then it was the wrong part they said, so I took a little longer, but as soon as I got the new part in, they got it fixed and ready to go to look great. read more

Wow, where can I start. First of all I had my 2016 Chevy Tahoe painted due to Some scratches.. When I got my SUV back since the color was black, when this people polish my Tahoe it had all the circles around that side of the truck... I took it back, they re-did it! I don't understand why this people think that when you polish a truck you only have to do, that one side... and not the entire truck... anyways... besides the paint having also bubbles that they said would go away on there own I didn't like there job! Horrible... disgusting. I had to pay out of my pocket to have someone re-polish my truck.. with that being said... I wanted to give this people a second chance, Why? I don't know., but I did. I had my nephew give them a try on fixing his Toyota Tundra... wow, let me just say! Why are this people sooo greedy and unprofessional? He dropped off his truck back in August, since today 11/3/2022 still not fixed... The collision to the truck wasn't even that bad for them to take that long, and still keep demanding more money... they charged him $9,600? Really?? Not to mention he lost his job, because that was his only source of moving job to job.. something that should've taken weeks took months. And still today no truck because they need more money.. he just took a walk of an 1 and a half this people said they needed to wash the truck... that they would call him when ready. Did they call? NO! My nephew called instead again and this ass holes said, that they weren't letting the truck go because they needed more money... greedy ass family business... I am gonna make sure people are aware of the shitty job and horrible Custumer service this people bring to customers like myself and my nephew.. we trusted this business and all they did was not meet our expectations or care about doing the job right. DO NOT TAKE OR TRUST THESE PEOPLE WITH YOUR VEHICLES. read more

Carty's Collision Center - This is what $9600 look alike - Body Shops Near Me - Ontario, California

Unfortunately my car was stolen & severely damaged and I had it towed to Carty's. Despite the situation the service from all the staff was top notch, fast, and professional through the entire process. Quick response from them from day one. They definitely made a bad situation better with their professional genuine energy through a stressful time. read more

My van had been to Carty's more then once and each time my experience with the team at Carty's has been nothing less than professional and courteous. Getting a car repaired after an accident can be stressful but Carty's took car oF everything. Thanks to the whole team. Until next time guys! read more

Clean shop, great customer service, and my car came back to me cleaner than when I brought it in. These guys were so great to do Buisness with. Car was taken care of fast, they kept me up to date on everything. I would highly recommend this place to anyone who needs a repair. Thanks read more

Fantastic job on my truck. Someone backed into me in a parking lot. They made my truck look brand new.

Took my 2013 Genesis in soon after my entire front bumper cover and right fender destroyed by a city shuttle. Cartys Collision team treated me like family. I received my car after 16 days looking amazing!! Great work, awesome team. I wished you opened weekends though. Ps. Thank you for carwash and the card with Starbucks giftcard. Great personal touch!! TY read more

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I'm fairly new in town so not trusting just anyone with my cars being recommended to Carty's Collision was the Best Recommendation ever! 5 out of 5 Stars, Honest, Reasonable, Great customer service & Workmanship just can't say enough! read more

On December 21st I dropped my vehicle off at Carty's Collision Center. My vehicle had fromt end damage from a collision. I have used Carty's before with excellent results. It took a little longer to finish my vehicle due to parts currently taking longer to arrive because of the Ciovid shutdown in 2020. And I'll admit it was a little frustrating at times. But when I saw my car and it looked brand new, it was well worth the wait. If you want the best body work around you need to check out this awesome family owned business. I would recommend them to anyone, I've been taking my vehicles there for over 6 years now and wouldn't dream of going anywhere else. I guarantee you won't be disappointed! read more

I was referred to Carty's Collision by a friend. The shop is also an approved facility for my insurance carrier. Drop off was quick and easy. Expected time for repairs was adhered to. Pick up was especially wonderful because not only did my car look amazing, but there was a thank you card with a Starbucks gift card inside to thank me for my business! The note and gift card was a very pleasant surprise which indicates that Carty's not only does the work they promise, but they go the extra mile and actually care about their customers. My car had three separate issues: 1) I was side swiped on my driver door. 2) I had run over items and curbs, thus my front bumper was trashed underneath making it bow out. 3) I had door dings from thoughtless people. All three issues were completely repaired and painted in a manner that my car looked brand new again. The paint matched exactly and you literally cannot tell that there was ever any damage to the car. To top it off, my car was thoroughly detailed inside and out! I highly recommend Carty's Collision for any of your body shop repairs. Photo's speak louder than words - look at the beautiful job they did on my car! Thank you Carty Collision and especially Janice and Chuck who I worked with directly. My car is gorgeous again, thanks to you! Blessings! read more

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I will recommend Carty's wholeheartedly to anyone needing Collision Repair!! They have been the only body shop I've taken my cars to since I met them about 10 yrs ago. These fine people know what they're doing. The work they do is fantastic, honestly! They fixed up my beloved SL500 after some guy backed into me and the repair is seamless with the rest of my car! They are a great shop. read more

We needed to find a place to fix where our car was hit. We read the reviews and decided to give it a chance . Best decision we made! They are the most professional and Friendly place . They made this whole process so easy and had the repairs done within 3 days! I am so impressed with this shop. read more

Carty's Collision Center - The bottom photo is before the work was started. - Body Shops Near Me - Ontario, California

No one wants to deal with a collision and have to juggle with all the parties involved. But, if you have to, Carty's seems to put their customers' best interest in mind. The owner, Chuck and Janice are very helpful and attentive. The staffs in the office and on the phones are always friendly and patience. read more

Carty's Collision Center is a one stop shop for all your collision needs! I got into a car accident, had AAA tow my vehicle to my residence and contacted Carty's a few days later for pick up. The staff was very professional, friendly and knowledgeable and also kept me in the loop every step of the way. On the day I went to pick up my car (first time I actually stepped foot in the location) the staff was again very friendly and had me out in a few minutes. Now to the repair quality of my vehicle. I always heard horror stories on the workmanship involving collision centers. But I have to say...Carty's workmanship is top notch! My car looked like the first day I drove it off the dealership. If you need work done on your vehicle, Carty's is the place to go. read more

I'm so happy with the service I received. They replaced my windshield and did a paint job to repair the hood of my car and not only did an amazing job, but constantly kept me in the loop by calling me to update me on how the repairs were going. I also at one point had to stop by to pick up some items I left in my trunk and they gladly escorted me to my vehicle to get the things I needed. All around great service. Highly recommend. read more

Carty's Collision Center - After - Body Shops Near Me - Ontario, California

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I had the unfortunate need to utilize a body shop and was so lucky to have found Carty's Collision Center! The owners and staff were all very kind and professional. They provided me with an accurate estimate and performed the work in a very timely manner. My car looked brand spanking new when I picked it up! I wouldn't think twice about recommending Carty's to any of my friends or family! read more

My car was hit a while back along the driver side above the rear tire and a little while after I also somehow ran over a can of spray paint so the whole driver side of my car was pretty destroyed. I took it to Carty's to get fixed up and I'm so glad I did. My car left looking brand new!! I was told by other shops that they couldn't match my paint but Carty's never even mentioned it. Janice and Chuck were the sweetest, most accommodating owners. They even left me a Starbucks gift card along with a thank you note! I'm beyond happy with how my car left this shop. If I ever need anything done I know exactly where to go! read more

Carty's Collision Center - After (no more damage above the tire) - Body Shops Near Me - Ontario, California

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I've used Carty's Collision Center more than a few times in the past 15 years and I've been very happy with them. It's a family owned shop and Chuck and Janice are great. They're friendly, efficient, and have done good work, delivered on time, every time. I hope I never need the services of another auto body repair shop, but if I do it's always going to be Carty's for me. Highly recommended. read more

Over the weekend I dropped my fifth wheel trailer on the bed of my baby, my FORD F250 Lariat 4x4. I was getting ready for a trip the leaving the following Saturday. Took it to Chuck and explained the situation, and boy oh boy! He jumped through flaming hoops, he performed a miracle and had it ready for me on the Friday the day before! It looked like nothing happened and he restored my baby to its original look. I use to go to Crown Auto body on Holt in Ontario, and after a couple of experiences found out they are crooks. I would highly recommend Carty's they are professional and will treat you like family. read more

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I was traveling on business and only in the area for a day. I parked a bit too close to a parking block in a rental and popped some plastic tabs on the front end of the car. I called 4 other shops the earliest they would see me was 3 to 4 weeks. Carty's had me stop by within an hour. Chuck surveyed the issue, replaced the the two tabs, FOR FREE, just saying to "Pay It Forward" and got me on my way in about 15 minutes. I really appreciated them working me into their schedule so quickly and having a neighborly approach so to speak of this isn't really a big deal let's get you on your way, really earned the gratitude of this out of towner. Thank you Chuck and Carty's for the fantastic customer service!! read more

I rarely leave reviews for anything but my experience with Carty's definitely deserves one. I highly recommend Carty's. They were fast, kept me updated with texts/calls on the progress of my car and very friendly. I showed up to pick up my car and the owner came out to ask if I had 5 minutes to wait so that they could dry my car up because it was wet from the rains the night before. Something so small, but definitely appreciated. They brought my car out to the front and it was beautiful and clean! They even put a Thank You note in the center counsel of my car with a Starbucks gift card! Couldn't have been more pleased with the service and professionalism here. Thank you, Carty's!! read more

Like nothing happened. They got the job done before the target date and are extremely friendly and helpful. Losing your car is the worst, but knowing it's in good hands is exactly what you need at the time. Thanks guys! read more

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Through no fault of my own (I swear!!), I've had the pleasure (and although the use of this word seems inappropiate in this context, I think it's accurate) of taking my car here not once, but twice. I originally stumbled on to this place as a recommendation from my insurance company. The first time I visited this place, I was honestly a little leary, just because of the location. However, during the day, this area really isn't all that bad. Enough about the location. I found the staff here to be completely professional and a pleasure to deal with, if you can imagine that emotion when dealing with a body shop. They were great about keeping me updated on the status of my car, and they were also great in terms of dealing with my insurance company, making the overall experience frictionless. read more

Thanks to everyone at Carty's for their great and fast work on my car. In on Monday and out on Wednesday. The repair looks great and the entire staff their was just friendly and extremely professional. read more

Thank you Carty's Collision Center for doing a GREAT job on my car!!! My car was delivered before the estimated time, and was left super clean from the inside! Definitely recommend!!!! read more

I would like to thank McCarty family for outstanding service and care. My Jeep recently had to get fixed, and I loved how fast and professional my Jeep got fixed. Price compared to others who had more than double, McCarty definitely beat everyone. Highly recommend this business. Definitely from now on my only place to go for future. read more

I want to thank everyone at Carty's who assisted me and repaired my 2013 Toyota Highlander. Joe did the estimate to my car and he was friendly and answered all of my questions. Whenever I called or emailed him he responded back to me within an hour. I was told that my car would be in the shop for 3-4 days and I had it back in 3 days as promised. I would've had it back in two days if I didn't have to get approval for a wheel alignment from my insurance provider. I stopped by Carty's three different times (estimate, drop off, pick-up) and each time I was in and out within 10 minutes. Carty's used brand new Toyota parts and matched the paint perfectly. When I picked up my car there was a hand written card from the owner of Carty's thanking me for my patronage along with a $5 Starbucks gift card. That was totally unexpected. I hope to never be in an auto accident again but if I am, I'll return to Carty's for my auto body repairs. Their customer service is top notch and their repair work is exceptional. Thanks Carty's! read more

Amazing shop with owners who care about customers, the craftsmanship is beyond amazing.

I was actually referred here by my pops who had 2 cars fixed there over the years. If you are a AAA user they are in the "network" . My entire experience with them was pleasant, scheduling an appt was a breeze and the front desk receptionist was very nice. The guy who also did my initial estimate was really great at explaining the work that needed to be done. Since my issue is a jerk scratching my car, it was ready in a timely manner, and they washed and cleaned my car too! Oh and i forgot to mention their work comes with a warenty :) It was really great dealing with you guys. I would recommend!!! Also i noticed they did get numerous awards for their services and if i wasn't mistaken they had stickers for women friendly. Thats a big plus for me haha Thanks again! read more

Carty's has a customer for life. My car was restored to it's fabulous glory thanks to the hard work and dedication of this team. My car needed additional work due to it being a hardtop convertible and there may be damage to the mechanics of the motor. Chuck said he wanted to make sure that nothing else was damaged and would do a through inspection and he followed through. They checked everything thoroughly. My car's repairs are flawless and she is beautiful again! Thanks to all! read more

I've had the misfortune of being struck twice. I was referred to Carty's by my insurance and glad I was. Carty's does not cut corners and warranties all repairs. In my last visit, my vehicle was to be ready on Friday. I needed to travel over the weekend and they told me it should be ready about 3 pm. Carty's took my needs into consideration and my vehicle was ready Thursday evening. Your consideration to my needs is why I wanted to write this review, thank you. No reflection on your service or professionalism, but I hope we never meet again. But If I ever have the misfortune again, I will return. read more

Carty's repainted the hood on my car it looks really good now. They also paid for a 3 day car rental while my car was getting repainted. The issue with the grill not being aligned to the hood was corrected. Again they could of added some gas into my car when they drove it. Still received my car without any windshield washer fluid. But Overall the service repair was much better. thanks!! read more

Carty's Collision Center - Body Shops Near Me - Ontario, California