Had my 2006 bmw 4 top replaced , it was original, faded and torn. Bill and his team did a great job! Not many options here in the Coachella Valley , we're fortunate to have this great business here. read more

I have a 2024 Tesla model Y where my sunroof was shattered by a golf ball. The shop that I use was recommended by my insurance company. And working with them they had to have the large sunroof shipped out from Michigan. The only downside was it took twice as long to get here but even a week and a half is not bad. My car was in and out of the top shop in two days and they did a great job replacing the complete glass sunroof of my Tesla model Y. I would recommend them. read more

So I own a 2011 Mercedes 550 convertable and all the sudden my top would not open...I futzed around with it for a day to no avail. I went into a gas station here in Palm Springs and the fellow suggested I drive over to Palm Desert to Caruso's Top Shop. So I drive over without an appointment the next morning right as they were opening and the owner comes out and with in 4 minutes he fixed the issue and showed me what the problem was and how to fix if it happens again. The best part was he wouldn't take any money. I had gone into the Mercedes dealership for help and they wouldn't even talk to me unless I made an appointment and talked to a service agent. Caruso's is great and I would highly recommend for any convertible issues and upholstery work. read more

Caruso's Top Shop - Putting my top down ! - Auto Parts & Supplies Near Me - Palm Desert, California

From beginning to end everything was top notch. phone, drop off, work, and even payment of bill. without asking they gave me 25.00 discount, who does that? nice to deal with somebody that is friendly, professional, reasonably priced, competent. I would give the six stars if I could! read more

I have a 1999 Mercedes SL500. Haven't had the hard top off and the soft top up in 10 years. I want to gift it to my son and wanted to make sure it worked. My mechanic told me to go to Caruso's. Bill and two of his employees helped me to check the functioning and said it all looked good. Asked him how much I owed and he said nothing. A real class act from the start to the finish! Would recommend them highly. read more

We had an ugly stain on the leather front seats. Self-inflicted unfortunately. I took it to Caruso's, got an appointment right away, and the seats are like new again. Excellent job, excellent experience, and reasonable in my mind. read more

We had a nasty stain on our seats on our 2021 BMW seats. What was an insurmountable problem was fixed completely at Caruso's! Looks brand new. read more

Ever need any upholstery work done on your car I highly recommend Carusos. They also do convertible tops And they are reliable and trustworthy company. read more

Want the best? This is the place. Helped with the insurance claim & saved me money! Easy to deal with, & a great job! Fast & the new top looks & works great. Well done Bill. Thanks. Jerry read more

Took my 2004 Chrysler Sebring Convertible to Bill's since I was having issues with the top going up and down. Chrysler gave me a quote to repair and replace everything for $3,500. After talking with Bill he had me bring my auto in for him to check out. He was able to repair it for $780, a savings of $2,720. Great job and friendly shop. Thank You Bill Caruso for excellent service. I highly recommend. read more

My 1998 BMW Z3 ragtop, after 21 years needed a new rear window seal. After Bill shared all of the costs associated with the repair, I decided to take his advice regarding any repairs to a canvas top that old and had the entire top and window replaced. It was more money than I originally anticipated, but replacing everything rather than returning in a year or two for further repairs to the top made sense. All repairs were completed in a timely manner; the new top and window look fantastic. I give them five stars. You can't go wrong at Caruso's read more

Caruso's Top Shop I went to this shop as he was recommended by my mechanic who appear to have connections in the desert which I am new to. The job needed was to put the leather seat upholstry on that came from adsit.com . When I came back I noticed the top was jutting out from the cover and not put back the right way. The seal on the convertable cover was torn from the top being put back hap hazzardly. I started to get nervous and inspected the rest of what I brought the car in for. The shop owner "Bill" was telling me a story while he collected the billing . I didn't understand what he was talking about till I got home with the car and did a closer inspection. The headrest was torn and repaired with glue. The new leather was ripped during install. Parts were left off and I questioned Bill about the parts that were removed and not restored to my vehicle. He said he would call back. That has never been the case ... I was told that so many times and have yet to recieve a call. So now I have: seal torn $ 175.85 4 plastic covers 180.96 replace torn windshield pad 13.99 replace torn headrest 71.10 total $ 441.90 The labor to install still to be realized. I don't think it prudent to go back to this uncooperative business person. read more

Just bought a 2001 Audi tt that had a little issue with the interior panel on the passenger side. I found Caruso's Top Shop by dumb luck, and took the Audi in for a fix. Bill, the owner, is a cool guy who gave me a very reasonable price for taking the door panel off and repairing the area. Made an appointment, brought the car in and 4 hours later, the repair was done. Looks great. I will definitely go back if/when I need a new convertible top installed, or any other upholstery work. Bill and his shop know their stuff...lots of high-end cars were there having work done, and no BS to deal with. I'm a fan, and highly recommend Caruso's for interior and convertible top repair/replacement. read more

Caruso's took care of my car quickly, professionally and they dealt directly with my insurance which made the whole experience painless. Would not hesitate to use them again. Thanks! read more

These guys did an amazing job on my car, at a reasonable price and with quick turnaround. Nice people, too. Highly recommended.

Took my BMW to Caruso's because a part had broken on the inside of my convertible top. BMW of Palm Springs wanted to charge me $3100. Bill at Caruso's, fixed it for $210!!! That's a $2900 savings over P.S BMW. In addition, it was done on time and the work, impeccable!!Thank You Bill Caruso!!! read more

I have worked with Bob on two custom projects--he's done both with great quality and at a fair price. Will definitely recommend and plan to work with him I'm in the future. read more

This shop does all my interior car work, and its always fair and reasonable in price. Its privately owned and the owner is always available. They are experienced and can do most anything. read more

The guys did an excellent job on my 2007 F150 Seat cushion. Good price. Would definitely recommend them for upholstery work.

Carusos top shop does not stand behind their work. I purchased a new cloth top from there and when i found flaws in the top he would do nothing! I brought it back 6 times and the owner would do nothing to help me. It has a warranty for 5 years but hes a thief! Please do not use him as they only thing he does is talk. Go elsewhere REALLY! Mitchell S.Avol read more

Great company, had all the parts ready and replaced my convertible top in one day. Top looks beautiful and even more...no more leaks when it rains. read more

Went here to get the top replaced on my car when picking up my car after the top was installed I experienced that both my rear windows were scratched in the process I confronted the owner he refused my claim and said I could go get pricing on window buffing and then he would pay half. Wrong it was there mistake and didn't take proper action for it. None the less I had called him Friday afternoon he did not answer and did not call me back it has now been one month and after everything all said and done I found a missing screw from my top laying on the floor. Last but not least I had to go get my my seals re-adjusted because my car would leak water when it rained and even after the adjustment my car is still not fully sealed like it was from factory. Would not recommend, the quality is fair but the service is horrible. read more

bravo! this is my third trip to caruso's. i got a new convertible top and my seat recovered in leather and my doors fixed. stellar steller work! he did both seats because he wanted it to look good. great prices, great work, great guy! love love love them!!! read more