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    CarZone Dealership

    2.6 (59 reviews)
    Open • 9:00 am - 7:00 pm

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    Shane B.

    I went there because I've seen on OfferUp. They had a 2022 Chevy Colorado listed at $20,999 so when I got there, I said give me an purchase order so I can take it to my credit union upon sitting at my credit union and I put the purchase order down and I seen he wrote it for somewhere in the area of $26,000. I called them immediately and said there's a discrepancy showed them the online listing that I had documentation of and they said oh we're sorry we made a mistake come back and purchase order when I got there. They said that there's no way they could sell it for the price that I found it online for so they're gonna have to sell it for a couple thousand dollars more. I informed them that this was illegal and they were not allowed to do that and they said I can either buy the car or I cannot buy the car totally up to me. These people are scammers and they will bait and switch you. and have no respect nor concern for your time.

    Shavaun G.

    CarZone is being sued by multiple customers. They buy garbage cars and lie about the paperwork and condition of the car. They will put you in an unsafe vehicle, have you "bring the car back in" so they can "fix" it. Then they will do things like say they put new tires. But they didn't. They had the illegal undocumented guy in the back rotate your tires and crack your rims. Then you will be lied to and get gummy plugs in your tires. They will pop on the freeway and you will have your kids in the car. After that you continue to contact them, they never respond. I'm out a car and my car has a bad engine and looks to have been in a rollover. Oh and you won't have working headlights or turning signals. Which they also fixed all three times I had to bring the car back. The liftgate box they "fixed" was a zip tie. I was unable to get ahold of them at all so I stopped in. Moses tried to tell me he's just the middle man. I explained extensively how it is illegal to sell a car that is not safety compliant. All he could say was "im just the middle man". I asked why he blocked me the day my tires popped. Same response. All of you below that Also got ripped off and endangered, my attorney is fantastic. Feel free to message me and I can give you the contact info. I have them plenty of opportunity to be honest. I have a car that pours oil bc their guy in the back used the wrong hoses and murdered my engine. The "warranty" Moises said was mandatory, it's not. It's part of the scam. A full investigation has been done on this company. The findings are not good. The state of California takes selling vehicles meeting safety specs CRITICAL by law. Their greed could have cost my family their lives and that's clearly unacceptable. Don't trust them. Don't waste your time.

    METAL IN TRANSMISSION. THEY KNEW THIS WAS THERE.
    Victoria A.

    ‼ DO NOT COME TO THIS DEALERSHIP‼ if you do not want to get SCAMED. Guys I'm writing this review because enough is enough. I will try to keep it simple. We came looking for a truck very excited from Long beach to Riverside. We had an appointment with Moises. He was helpful showing us the trucks. Pretty cool guy. We test drove 2 trucks and decided to go with a 2015 Chevy Sil. We saw the truck and asked if it was good to be sold they said yes. They let us drive it. ( had the air sensor filter on) but Moises said it was normal. Wasn't a big deal for us because we know that when you don't drive a car for a while the sensor can turn on. Wtv... we were pushed to " write a 5 star review before leaving" the warranty that's usually optional was forced and the price of the truck went up by $2000 at the moment of signing. We agreed and moved forward. " when we left we noticed the audio wasn't working. ( no dig deal we called Moises he said to take the truck back that they would fix it.) okay, so we did. 2 weeks pass by and the trucks Engine light turns on. We were shocked so we again call Moises. He asked for us to once again take the truck so we did. They said they checked and " replaced the battery" and other "parts ". I asked what exactly was wrong and what was replaced no one could really give me an answer. They were just like trucks fixed. That was that. I drove back and for 4 weeks we were " okay" with the truck but it felt VERY weird at times. Last week my boyfriend was going to work and the truck started stalling so bad it wouldn't move anymore. THE TRANSMISSION GAVE UP. I called the dealership and The Asian lady (that usually gives you the papers to sign) answered the phone I was explaining what was going on and she was EXTREMELY RUDE. all these other reviews stating she is rude ITS NOT A LIE. She was giving the attitude and advices me to call the warrant ( the one they force on you) . So I did. The truck did have a warranty for transmission only coveres $2500. Price for transmission replacement was $4000. I called Carzone back and I spoke to " STEVE" the other manager. I was explaining everything to him what had been going on from Day 1 and he was as expected VERY RUDE AND UNPROFESSIONAL. To the point that he started yelling at me and called me Stupid. He said I was interrupting him when all I was doing is calling to see what was going on and why we were having all these issues with a truck they said was in good condition. Not saying great because obviously is a used truck but really the transmission?! At this point we didn't want anything to do with this Carzone anymore. We took the truck somewhere else. We did have to pay out of pocket. We will also be moving forward REPORTING THIS DEALERSHIP FOR THEIR DISHONESTY AND UNPROFESSIONALISM THEY HAVE. Asian lady ( forgot her name) and STEVE are the FACE of FRUED in this company. BEST BELIEVE THIS WILL BE KNOWN BY A LOT OF PEOPLE. Enough is enough. Mistake we made was not reading the reviews before coming here. DO NOT COME HERE. They will SCAM YOU. They sold us a truck with METAL IN THE TRANSMISSION DO NOT COME HERE!!!!!!!! Steve: you asked me over the phone yelling at me if I was saying you guys know your cars are not good and still screw the customer.. MY ANSWER IS YES. YOU DO NOT CARE. You GUYS ARE A FRUED !!!!

    DO NOT BUY ANY VEHICLES FROM HERE. They sold my husband an SUV that had the check engine light go off two days after we brought it home with like 10 different codes and they lied about how the warranty had to be included for 2000 more they basically sold a broken car made us pay for the warranty they refused to take the car back and give us our down payment. And the owner is an unbothered Asian lady who does not care at all about the scam business she is running. If you want a good working car go elsewhere

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    3 years ago

    Terry was very helpful... loving my new car dodge Durango thank you . I got my first car here now this one thank u again for all your help .

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    3 years ago

    thanks Carzone ! I've purchased 3 cars here ! these people are amazing ! thanks Diana terry martin ! I send everyone to come buy here .

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    3 years ago

    horrible place they will sell you a vehicle saying clean title in but actually has a junk or salvage title don't go here

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    Page 2 of 2

    Ask the Community - CarZone Dealership

    Review Highlights - CarZone Dealership

    “That being said I was pleasantly surprised when I met Terry she was very informative polite and very respectable.”

    Mentioned in 11 reviews

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    Riverside Chevrolet - Workers don't wanna work at service Sept 10 2025

    Riverside Chevrolet

    (711 reviews)

    **UPDATE** Thank you to Cameron for the initial call and Paul, the parts manager, for reaching out…read moreafter this experience with the parts department. Paul apologized for the negative experiences I've had there and also got me the information I was looking for in regards to the GM Performance lift for my Silverado. It does illustrate, however, the lack of customer service/effort that the front of shop employees offer considering they could have, too, found this information for me. Moreover, the way Paul went out of his way to resolve this issue illustrates a well experienced and caring Manager. I truly hope he can get the gears turning correctly for the general staff under his leadership. In conclusion: in support of Paul and his true care for customer satisfaction, I will return in the future. However, I will only feel comfortable rating 4 stars for now until a true change of morale is displayed by the front of shop staff during my future visits without having to be spoken to by a Manager. Thank you again Paul! I hate to leave anything less than 5 stars because the Service department is solid. My recent visit today was for a standard oil change on my Silverado and I was assisted by Cameron. He explained all processes and offered extra services without feeling pushy or demanding. On the other hand, and the reason for the 3 stars, is because the Parts department is horrible. These guys must really hate their jobs and/or their lives because of how they ALWAYS treat their customers rudely. Im a very patient and respectful customer as I work specialized retail myself. I have visited this location multiple times for parts pick ups and they always seem standoffish and rushed even though there is nothing going on in there. Today, despite past experiences, I walked over to inquire about the GM Performance lift for my truck since I was already here and I'd expect these parts "experts" to have the ability to help with this. I was wrong. Once I was noticed in the building, an older guy asked if I needed anything. When I explained briefly what I was looking for, he immediately said theres nothing I can do and that I can do the same search on the GM Accessories website that they would do. For the record, I had been doing countless hours of research for this but could not find my solution which is why i figured going directly to the dealer would be the next best option. He didnt falter, he didnt even pause to think about how he may be able to assist me further to potentially bring business to their dealership. Once this happened, i paused, started to walk away, and I stated why are they always so rude here and it was then that he tried to call me back into the building. Im sorry, but no customer wants to initially feel pushed away and then told to come back. Business was lost for them today. Im a manager at my place of business and if my employees treated any of our customers like this, who took the time to be there and present a question, they would no longer be a part of my team. But maybe those are simply my standards. Judging by the consistently rude, careless interactions from these guys, Chevrolet Riverside either doesnt care or they havent been made aware of this poor customer service from the Parts department. It makes you feel real low to be treated this way. In retrospect, this negative interaction also just lost potential profits for the Service department because the install would have been performed at the dealership. I will definitely no longer be visiting this location for anything besides service. And I truly do hope that this negative vibe in that department be rectified for the sake of the dealerships reputation and the sake of the loyal paying customers.

    Update: I was able to speak with Tony and GM Corporate, who will be assisting in navigating this…read moresituation. The matter remains unresolved and, at this point, appears to be a potentially lengthy and expensive process. I appreciate the time and attention everyone has given to this situation thus far, as well as the continued ability to use a rental vehicle while this is being addressed. Dion, you have truly been a standout throughout this process. My wife, Benjamin, and I sincerely appreciate your character, professionalism, and the way you've handled this difficult situation. I have formally expressed my concerns through the appropriate escalation channels with GM, and the intake team was very helpful in ensuring those concerns were documented and elevated. For anyone interested in the safety aspects surrounding this incident, I will share the NHTSA report when it becomes available.

    Riverside Honda - Fresh ground coffee. Better than the alternative.

    Riverside Honda

    (952 reviews)

    I went in to Riverside Honda on Labor Day looking to buy a 2026 Honda Civic Hybrid Sport. When I…read morecalled to check what vehicles they still had on the lot I was transferred to Anthony and he was able to quickly check and confirm they had exactly what I was looking for. I told him I would be there shortly, and when I arrived he was there at the front ready to help me. He took me on a test drive and I fell in love with the car. I knew what I wanted and exactly the numbers I was looking for. Anthony was awesome, able to work through everything, and able to help me get what I was looking for. He had great customer service and I would most definitely recommend anyone looking to purchase a new Honda to visit Anthony at Riverside Honda. Thank you Anthony for your great service and help!

    Scott Brady has saved Honda's reputation! Mr. Brady has been nothing short of amazing...dynamic…read morepersonality, thorough, pleasant, respectful, knowledgeable and above all - professional! My 2024 Prologue is the first Honda I have owned and I have not been happy at all. Spreen Honda totally corrupted my opinion of dealerships and multiple issues with this vehicle has severely tarnished Honda's image. This vehicle, unbeknownst to me at the time, was really a GMC vehicle that Honda placed their name on. There are two open recalls on the truck. My vehicle has been in and out of the Spreen dealership more than 10 times in less than a year - axle clicking, front bumper coming off, display console blackouts, rear camera blackout, vehicle not updating, HondaLink app not connecting to the car, etc. Spreen service counselors are the worst liars ever. Service have told me that parts were not available for any of the recall and the issues with the axle could not be addressed until Honda authorized the replacement. Spreen needs to be investigated by the State of California!! After the poor service at Spreen multiple times, I decided to make an appointment with Riverside Honda. Mr. Brady was my assigned service counselor. Mr. Brady assured me that my vehicle would get a thorough inspection and all issues found will be addressed. As it turned out my concerns of safety were confirmed when the technician discovered that BOTH axles (left & right) were bad, clicking when making turns at low speed, and needed to be replaced. The vehicle is NOT two years old yet and there warranty repairs needed...?!?!? Mr. Brady ordered the axle parts and had them installed under the warranty. He also got the display recall repaired. Mr. Brady kept in contact with me the entire day whenever my vehicle was left in his care. Again, Mr. Brady has saved the face of Honda. However, I certainly believe I got a LEMON from Spreen Honda. If anyone has had the same issues and found a Lemon attorney to handle, please let me know.

    Mercedes-Benz of Riverside

    Mercedes-Benz of Riverside

    (1.2k reviews)

    We got our first Mercedes car from the Riverside site. Liliana Duran was super helpful. She found…read morea car we didn't know we needed it. She helped us to get a really good deal. She has been very responsive and helpful.

    Dear Walters Mercedes-Benz of Riverside Management, I am…read morewriting to express my profound disappointment with both the reliability of our electric vehicle and the level of customer service we have received from your dealership. Shortly after purchasing the vehicle, we experienced a serious battery-related failure that left the vehicle in your service department for approximately 30 days. Unfortunately, we are now facing the same issue for a second time. The vehicle has once again required battery-related repairs and has now been out of service for more than two months. What is most concerning is that on both occasions the vehicle lost all power while traveling on the freeway. This was not merely an inconvenience--it was a significant safety concern. Thankfully, both times I was close enough to an exit to safely maneuver the vehicle off the roadway. Had that not been the case, the outcome could have been far more serious. When purchasing a luxury vehicle, there is an expectation that the product will be reliable and that the ownership experience will be supported by a high level of professionalism, communication, and customer care. Unfortunately, our experience has fallen well short of those expectations. After two major battery-related failures and more than three months of cumulative repair time, we have lost confidence in both the vehicle and the dealership's ability to resolve these issues satisfactorily. We would appreciate a clear explanation of the ongoing problems with the vehicle, a definitive timeline for repair, and a meaningful resolution that reflects the seriousness of this situation. We chose Mercedes-Benz because of its reputation for quality and customer service, and we expect that reputation to be reflected in how this matter is handled. We look forward to your prompt response. Sincerely,

    South Coast Auto Brokers - McLaren Deals!

    South Coast Auto Brokers

    (159 reviews)

    We just completed our third lease with Rudy, and after working with him for nearly six years, the…read moreexperience continues to be exceptional. Rudy makes the entire process incredibly easy and seamless. He does the research, helps you find the right vehicle, works to find the best possible deal, and gives you all the information you need to make a well-informed decision. He's extremely patient, thorough, and genuinely focused on making sure you're happy with the outcome. One of the biggest benefits of working with Rudy is having a knowledgeable professional on your side when dealing with dealerships. He understands the process, knows what to look for, and provides honest insight and guidance throughout the entire transaction. The fact that we've now leased three vehicles through Rudy speaks to the trust he builds with his clients and the consistency of his service. If you're looking to lease or purchase a vehicle and want someone knowledgeable, trustworthy, patient, and truly focused on getting you the best deal, I highly recommend Rudy.

    We worked with Rudy at SCAB. He was great to work with. We were able to buy the exact car we wanted…read morewithout any of the usual dealer pressure or upselling. We told Rudy what we wanted and we had the car within a week. The dealerships we visited said it could be weeks to months before the car would be available. Rudy's communication was clear and timely. I would definitely recommend buying a car through SCAB and especially Rudy.

    Carsmart - 2010 Crown Victoria Police Interceptor

    Carsmart

    (17 reviews)

    I've always wanted to own a Crown Victoria Police Interceptor for many years. Got recommended a…read moredealership by a friend who also owns a Crown Vic. Checked out their listings and saw a super clean Vic with relatively low miles and low idle hours. Went to the dealership and met Antonio, who let me test drive it and I instantly fell in love. It was my first time financing a vehicle and Antonio helped me out and was able to get a loan through my credit union. Was super easy and quick. Would definitely recommend CarSmart and Antonio for anyone looking to purchase a vehicle.

    Wow......what canI say about this dealership. Excellent? Fantastic? How about all of the above. So,…read moreI'll just be honest here. I went in with bad credit hoping that this dealership would finance me a p71 crown victoria. I didn't have high hopes because of my credit situation but, I still gave it a shit anyways. I didn't beat around the bush and neither did they. It took about 3 days in order to try to get a deal worked out for me and they went to every avenue and every corner to try to make this happen for me which let's be honest, a lot of places would have given up on me a long time ago. I get it, an old cop car through most banks would not qualify for financing BUT, it's the car that I wanted. Antonio brought me in sat me and my wife down and laid it all out on the table with nothing to hide and I not only appreciate that but, I respect that as well. That has to be the absolute fastest I've EVER gotten a car from any dealership ever! There were no hidden fees, no bs and no drama. I am beyond Appreciative for Antonio taking the time explain everything to me and my wife and for having the patience to deal with us. If you want not only a beautiful looking p71 BUT, an extremely dependable one and well that hasn't been beat to hell, this is definitely the place to go. I stand on that!

    BMW of Riverside - BMW M440i XDrive

    BMW of Riverside

    (1.5k reviews)

    We've known Jamil "JR" for years, and every time we purchase a vehicle from BMW Riverside, he is…read morealways our go-to salesperson. He is truly top-notch at what he does. He is extremely knowledgeable, professional, patient, and, most importantly, genuinely cares about his customers. He is always accommodating, helpful, and willing to go the extra mile to make the entire car-buying experience smooth and stress-free. His personality and customer service are what really set him apart. We are very thankful to have someone we can trust whenever we're looking for a BMW. If you're shopping for a BMW at Riverside, ask for Jamil "JR" -- you won't regret it! Thank you to the GM -Robert for giving us the best deal. Highly recommended! Farrah E.

    I had an outstanding experience working with Blake Thompson at BMW of Riverside while purchasing a…read morecar for my son. From the moment we walked in, Blake was patient, knowledgeable, and genuinely invested in making sure we found the right vehicle for our needs. He took the time to answer every question thoroughly, explained all of our options without any pressure, and made the entire process smooth and stress-free. What impressed me the most was that he truly advocated for us as customers, ensuring we felt comfortable and confident throughout the purchase. Blake's professionalism, honesty, and commitment to exceptional customer service are exactly what every car buyer hopes for. He is a tremendous asset to BMW of Riverside, and because of the outstanding experience he provided, I will absolutely be returning to purchase my next BMW from him. If you're looking for someone who genuinely cares about his customers and goes above and beyond, I highly recommend asking for Blake Thompson. Thank you, Blake, for making my son's car-buying experience such a memorable one!

    Riverside Nissan - Loose bolt on the idler pulley. I would have tightened it myself but it would take a special wrench.

    Riverside Nissan

    (378 reviews)

    Let me start by telling you that this Nissan dealership in Riverside is the BEST one! I went to…read moreNissan El Monte (NOT recommended). I went to Nissan Alhambra (NOT recommended - negative business practice). Contacted Nissan Duarte (poor inventory - doesn't have the car I wanted). And finally, Nissan Gardena (NOT recommended - they don't listen). When I say NOT recommended, just take my word for it. I don't want to elaborate too much detail since this review is for Riverside Nissan. So, as you can see, I basically made my rounds all over town to find the best place to buy or lease my car. Riverside Nissan is completely different from others. First, the price they quoted online (using their website) with all the discounts is legit and they honored it. I'm super happy! But take note that my credit score is outstanding, above 800, so your credit score may be a factor on your actual quote. People with bad credit usually pay more because they have a higher risk profile or higher default rate. However, not sure if this dealership enforces this common business practice or not. Just be aware about it if your credit is poor or below average. The majority of my transactions were professionally handled by Lisbet. She needs to work a tiny (very tiny) bit more on her communication or follow-up, but overall, she was excellent, friendly, and fast. She pretty much took care of everything: delivering the car to my place, paperwork, deal making, and driving my trade-in back to Riverside. I currently reside in Monrovia, so the drive is a little substantial especially with traffic. She definitely went above and beyond, which I deeply appreciate. (Thanks so much, Lisbet!) And the best part, Riverside Nissan gave a fantastic deal (based on my request) for my trade-in vehicle compared to other dealers! I tell you, this is the ONLY dealership that values ACTION (and honor) instead of false promises (wasting your time). So, if you're thinking about trading in your car for a new one, this is the place to do it! I honestly recommend this place if this is something you're thinking about. Don't bother checking other dealerships - I did the work for you! Yes, thank me later. Lastly, and this goes back to the tiny communication glitch with Lisbet. When she took my car, she told me that she will text or call (within a week) to let me know when I will get my check for the trade-in. However, to my surprise, the payment was mailed earlier than expected. Unfortunately, because I wasn't notified as promised, I contacted the owner, Richard, via email for a "needless" follow-up. The owner responded by calling within 2 hours and that's when I learned that my check was already in the mail. Without a doubt, the owner truly cares for his business and reputation. 5 stars!! Based on my overall experience - and I'm super picky and critical - I would gladly recommend this place if you want or need a new Nissan! (As long as Richard is the owner!) The quoted online price was valid, salespeople were helpful, best offer for trade-in, and an owner who values his customers. Not sure about others, but for me, the "HONESTY is the BEST POLICY" was used. What else do you want? And, of course, LOVE my new car! Thank you very much, Riverside Nissan!

    Over 3 hours for a oil change and tire rotation is ridiculous. Still currently waiting. Had to call…read morework to inform them I won't be on time and might have to skip today as the initial 60-95 min wait time they estimated was a joke. Times like this a complimentary oil change just isn't worth it.

    CarZone Dealership - car_dealers - Updated September 2026

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