Went in to eat never was greeted stood there 5 min with no one acknowledging I was at the hostess desk it smelled like poop in there just a bad experience I'll never set foot in there again bad customer service read more

Lived here my whole life and this USED to be the spot. The last two times I've been here I'm disappointed with how they up charge and don't communicate it with the guests. They have size small and large portions for a lot of their items and each time I order something they automatically make it a large and I'm stuck with the bill. I've always ordered the small portion. Today I ordered a nacho which is $11, but the bill said it was $17 and some change. I also asked for a side of jalapeño and the bill was an extra $2. A whole $8 up charge on my meal. Ethically the wait staff should be INFORMING customers "that's an extra charge" or ASKING "would you like small or large?" NOT just automatically charging people larges to make more money. This wasn't the first time they done this. I won't be going back... read more

I had always driven past over the years not knowing this gem was available. It was by chance I came with my group as a rest stop and we were pleasantly surprised! Menus, drinks, and meals were received promptly and very well prepared. Follow ups came regularly and requests completed quickly. Now I plan to make this a regular stop whenever possible! read more

We went here a few evenings ago and had the best time! I have been going here since I was a little girl, and I always remembered the food and service being amazing. This time was of no exception. My mom ordered the chili verde burrito (massive)! And I ordered the one item plate. They kept the refills coming, the chips and salsa were fresh and the food was on point. They have an amazing selection that should make anyone in your party happy. It looks like they have a decent amount of seating for larger parties and a new(er) bar. I would highly recommend! read more

Delicious restaurant. No complaints. Got the carne asada plate. Yummy. Meat was tender. Plate was huge. Think I paid around $14 for my meal. Well worth it. Service was good. Our server was prompt. One of the better Mexican restaurants around. read more

Casa Sanchez - Carne Asada Plate - Mexican Near Me - Ontario, California

I will keep this short and simple because this is all it deserves. I have been coming here for well over 15 years now and while we have noticed that the restaurants has been going down hill quickly. I hadn't been here in a while so we thought we should try it. I ordered a number 13 (chili relleno, enchilada, hard shell taco). A plate of steak picado A kids order of nuggets and fries. I ate my taco first which was tasty. Took a couple bites of the enchilada and started on my chili relleno. When I got half way I noticed I was eating nothing but egg. So I began to pull the egg out of the sauce and notice what I thought was green chili spots. Boy was I wrong. I pulled the green spots apart and I was so disgusted I didn't even take pictures of the GREEN MOLD, GREEN HAIRY MOLD, GREEN HAIRY SMELLY MOLD. what I thought was chili was green mold. I immediately put my fork down and ran to the bathroom to vomit I was so grossed out. My family did not eat the rest of their food they ordered, they didn't even want to drink the sodas. My husband brought it to their attention and they took the plate I ordered off the bill. Which is fine. But I didn't think we should have even been expecting to pay anything after that. The server did apologize but that was about it. I do not recommend this place not to my worst enemy. Which I find so sad after so many years of coming to this place. read more

Casa Sanchez has been a favorite stop for us over the years. We've moved out of state but can't wait to visit when we are in town. Tonight the family of Casa Sanchez delivered a great meal once again. We had the albondigas soup, carne asada soft taco, shredded beef taco with beans and rice. Authentic Mexican food as always. And the service is amazing. Highly recommend this place for a great meal. Gracias Casa Sanchez! read more

Casa Sanchez - Combo 1 - shredded beef taco with rice and beans. Amazing! A cup of the albondigas soup, also amazing! - Mexican Near Me - Ontario, California

Ordered food to go. Seems like a cool little mom and pop Mexican restaurant. Food was great and good size portions.

Vine a comer muy a gusto un domingo, mi pareja se levantó al baño y vino la mesera con el recibo listo para pagar, y luego la mesera se empezó a llevar todo, fue tan rápido que ni cuenta me di que ya se había llevado la comida de mi pareja y después vino por la mía, que mal servicio. read more

Nice place larger than it looks from outside. Nice roomy seating . Employees were polite and had great customer service. The menu has a vast selection from appetizers to dinner. We got guacamole, delicious as was the Jamaica. The food was delicious, served piping hot. We were not hurried out but left to enjoy our conversation and food. Reasonable prices, we shall return. read more

This place continues to please both our appetites and wallets. Drinks are stiff Y comida bien Rico! read more

Casa Sanchez - Posole. I almost forgot to take a pic - Mexican Near Me - Ontario, California

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We have found that this place is always so good. We are new to the area. I love that we found an authentic Mexican restaurant. They always keep it clean and that's important to me. It can get busy on weekends so there might be a wait. The beans are just to die for! I love these beans and I feel like I need to order them with each dish. I love the food it's always fresh. The portion sizes are big. They don't skimp on the rice and beans. They give you a lot. I've ordered taquitos, tacos, huevos rancheros and chiliquellas with egg. The tacos are crispy and the chili quellas are super good. The waitress seem to have a lot of tables but you know what that seems to be everywhere. The staff are sweet and friendly. The coffee is really good too! read more

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The albóndiga soup was just water & pepper. The fajitas came with undercooked bell peppers and over oiled onions. Rice was hard & the beans were canned. The salsa was watery tomatoes. Overall the service was horrible too. No one checked on us and I would not come back. Try Porto's on central way better! read more

I have been going here for years. The food is delicious. They have the best tacos. I usually order the chili relleno & taco plate. Friendly staff and the service is always great. read more

The service and food was absolutely amazing. We came in on a Sunday and had the menudo. The flavor was on point and fire . Serafin the owner also made sure to make us feel at home , checking in on us through out our meal. THANK YOU read more

The place is like a hacienda beautiful first time today the food wow delicious I had carnitas with eggs yummy my husband order menudo by far the best menudo we try quesadillas de pollo huevos con chorizo every plate was very good highly recommend it will not be desapointed read more

For some reason the Cook negleted to Dad flavor Chili verde no verde was just pork And gravy no spice Cocido. Meat tasted like It was just boiled in Water And Broth had no beef broth taste. Guacamole Also . No jalepeno or Salt very bland read more

This place has become our whole family's favorite location since we discovered it a few months ago. I hate to admit that we've been here atleast once a week since. You can't beat the large shareable portion for the decent prices and they're delish! The staff is kind and we never seen anyone working with an attitude or upset. Which is pretty rare now days. Every server helps every table which is nice. The ac works great and I like the authentic Mexican decor with the wooden frames and attention to detail with the wood crafts. Our favorite dish is the chiliquiles and chili Reno. The michiladas are so refreshing that I sometimes even order the with seltzer water instead of beer just to keep having more. The owner Serafin, is most of the time there and hustling just as hard as the serving staff. read more

The food could be amazing if they seasoned it. This place have 0 flavor in the food. It was the most plain Mexican food. But it was still decent. Just use that spice rack. Service was ok, Everyone was nice. read more

The salsa for the chips was really good the chips were a little stale even with that it still was a great snack before eating my burrito. The Colorado burrito was just ok I added rice and cheese to mine. I'm the sauce was good the only thing is that the meat is bland and tuts not cooked in the sauce other than that I definitely enjoyed the burrito. I d t think I'll get it again tho I'll try something else. read more

Casa Sanchez - Colorado burrito - Mexican Near Me - Ontario, California

The food is great! But the service is bad the waitresses seem like they're in a bad mood, they make us feel unwelcome. They need to work on their GET which means greet, engage, and thank customers. read more

We have seen this place alot driving home and decided to have an early dinner. And we were not disappointed. Flavor was there, the staff was friendly and it was a very good experience. read more

First time there and I order to go, had a craving for menudo and I found this place on google I read a bit and it look okay, I stop by Sat morning and the place looked nice, clean, good vibe, guy that help was really nice and friendly, and the whole crew looked nice, THIS REVIEW IS FOR THE MENUDO ONLY, I don't and can't coment on anything else, I'm sorry I don't mean to hurt any bussiness and hope you read this and perhaps improve it, MENUDO is flat it don't have much flavor, i had better and I had worse, order came with chips and salsa, the salsa needs improvement also, it taste like it's been in the fridge for a while, I feel it should taste fresh. Yhank you all for your time, and as I say, all bussinesess are worth at least one try out. Now as far as the pricing 10.25 for a small and 12.25 for a large I feel the prices are a bit high to the portion size. I feel both should be a bit bigger or price a buck or two lower..I will try one more visit as to dine in and see how other stuff is. read more

Casa Sanchez - Large size - Mexican Near Me - Ontario, California

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My favorite Mexican restaurant! I've been coming here my whole life. When friends ask my favorite local spot, this is always the place. Amazing salsa, fresh every time. Amazing rice, beans, fajitas, shrimp enchiladas, wet burritos, etc. The ambiance is exactly what I look for in a restaurant, clean, laid back, and comfortable. For my family, this is the place we go to for all our birthday dinners. When I moved 30 minutes away I would drive back here specifically for this food. Can't say enough good things! read more

Great and friendly place to eat good food and our waitress was really nice great customer serv read more

Casa Sanchez - Mexican Near Me - Ontario, California

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Had the menudo today..... Really disappointed. Zero flavor, added salt, chile, onion and lemon still not impressed. I have to say on the plus side they use honey comb menudo and the servings are decent. The chips and salsa tasted funky, the chips were stale and salsa was sour and the onion over powered the salsa. Will think twice before returning, at least I won't be ordering menudo. read more

We have been going here for 35 years. The food is always fresh and delicious! The staff is very friendly and courteous.

First time going. Take out of course. Covid-19 The best food ever. The portion's are huge. Everything was awesome. Building doesn't look like much. But looks are deceiving. Try it you won't be disappointed read more

Casa Sanchez - Chorizo appetizer - Mexican Near Me - Ontario, California

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This was our 1st time trying this restaurant.. Umm, sorry.. we wont be returning. The enchilada sauce was bland and a lil strange taste. Rice was salty and kinda bland flavor too, the beans hubbysaid seemed and looked like from a can, food was kinda warm, not hot.. jamaica was too tart.. but the Horchata was deelish. Dont think we will return to try other plates. Sorry, will stick with Portales if we choose to eat out for mexican food, if I dont cook it myself at home‍ read more

Everything on the menu is good. The hard shell tacos and the enchiladas are my family's favorites. I like the chili rellano's, tamales and chili Colorado. All the burritos are big and delicious. I like that the combination plates come with a salad. read more

So we came to this restaurant for the first time and we sit down, the waiting area was dirty and disgusting so we kind of give it another chance anyways. Big mistake they sat us down and we order our drinks I ordered coffee and my coffee cup came with lipstick note the lipstick is not mine. I told the waiter he gave me a sorry ass apology. Told him to let the manager know. You will expect the manager to come and give me a sincere apology like a professional business but he didn't I had to call him over and when he came he just stared at me waiting for me to tell him what he knew already he also gave me a sorry apology like he didn't want to. I would not come here again. Just prepare to wash your own dishes here or bring disposable dishes because they don't believe in washing here. Super gross. read more

I hadn't been here in a long time. I just had the worst chile relleno of my life! The only thing decent was the soup before the meal. My friend and I couldn't finish any of our food, not even basic Spanish rice. Soy Mexicana and i know good Mexican food. I will not be returning! read more

Came just for the menudo. Had great taste....but the tripe pieces were just a tad to big; other than that good menudo read more

Casa Sanchez - Large bowl of menudo $14.25 - Mexican Near Me - Ontario, California

Delicious Food! Delivered fast (45 minutes from call in order during dinner time) and everything was fresh and hot! Highly recommend! Ordered: carne Assad wet burrito with green sauce, carnitas wet burrito with red sauce, 2 kid sized bean and cheese burritos. Wet burritos came with rice and kid orders came with choice of rice and beans or French fries. read more

Casa Sanchez - Carnitas Wet Burrito - Mexican Near Me - Ontario, California

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The food is horrible it was cold and had no flavor. Del Taco has better food then this place. I would not recommend them to anyone.

I found a piece of yarn in my food Which kind of freaked me out but other than that everything was okay but didn't really meet up to my expectations. read more

Sad to report, but my "Doubting Thomas" suspicions about three banners declaring Casa Sanchez "Best Mexican Food" in 2016 and 2017 by a local newspaper were correct. Someone must have loaded the ballot box. We agreed with the Yelp average, just a 3.5 star rating at best. It started off well...a good, freshly made salsa. What about the chips? I cannot say because we don't indulge these days. It's a dietary restriction for us, and honestly one that requires a strong will. The interior was cute, the plating of each dish was attractive, the portion sizes were healthy, service was great, but it was the flavors that knocked this down to a 3 star review. They failed to woo me away from my own personal favorite, local Mexican restaurants. We live for the weekends. Menudo, when done right, gets major respect in our Hispanic influenced So Cal. But this one, small, filled-to-the-brim bowl of tripe, had lots of honeycomb tripe but none of the less chewy connective tissue Mr. B likes. We asked they leave the hominy out since all corn products are off our dietary list. The broth was not collagen rich from the pata, the result being a rather thin, watery broth that needed some TLC we could not give, even after adding the obligatory oregano, cilantro, onion, and red pepper. No respectable menudo eater orders menudo without asking for a good smattering of tender pata (pig trotters or beef). At Mr. B's request, a second small bowl with two large bones covered in cartilage was served. Nice portion, but shortchanged on the time necessary to brew, simply not soft enough. The best cartilage simply melts in your mouth. This one was still a bit chewy. My dish, the Chile Verde, was equally disappointing. Large portions, but missing that lovely , well balanced herbal factor in the tomatillo sauce: scant flavors of oregano, cumin, garlic, or red chile spiciness, just too bland, and most distressing of all, very lean meat. It was way under salted as well. Not that I mind the salt issue, it is on the table in shakers. I can always add salt and appreciate their restraint out of respect for those who cannot. Mr. B also ordered a dish he intended to take home, chorizo and eggs. I can happily report the chorizo was perfect. We passed on rice, but the refried beans were not great. I suspect they make a more healthy version, i.e no lard, and again no salt. It was pushed aside and not eaten, unheard of in this family. One positive outcome, I was notified that Casa Sanchez participates in the Yelp Cash Back program. We got $3.57 back on our credit card. Cool. But we will not return to cash in again. read more

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This place can be a hit or miss depending on the cook I'm guessing. I love the staff here. I have never had bad service and my iced tea is never empty. We have been coming here for awhile and enjoy the food. read more

Allows non service dogs inside restaurant. Dog wanted throughout begging patrons for food, and at one point urinated on a booth. They did not tell owners to restrain or leave, just let the dog do whatever it wanted. read more

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The restaurant charged me twice for a to go order. Waited to make sure it wasn't an error and would've dropped from Being charged. It wasn't. Called several times to have manager call me back which he didn't and they had to give me his direct cell number. Manager said he only seen one charge when I showed him my bank account for the duplicate charge for the same day. He then tells me, I only paid once and I didn't leave a tip, which I didn't after being charged twice for a To-go order. Never going back. Avoid at all costs because they'll charge you twice and deny it. Thankfully I called my bank who disputed the second charge. read more