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    Casas Adobes Pet Clinic

    3.0 (6 reviews)
    Closed 7:30 am - 5:30 pm

    Services - Casas Adobes Pet Clinic

    Pet physical or wellness exam

    Pet vaccinations

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    Veterinary Emergency Group

    Veterinary Emergency Group

    4.3
    (98 reviews)

    I brought my dog here because she'd had bloat about a year and a half ago and she was vomiting and…read morehacking, so I was concerned about recurrence. I called VEG from another local emergency vet service (a national urgent care vet service located in Oro Valley) that was simply geographically closer but I'd been waiting at for 45 minutes without being seen. VEG said ok we'll see her on entry, and when you get here, let them know you already have a chart on file. As soon as I brought my dog through the door, they greeted her with a team of physicians and support staff. They were RIGHT on the situation IMMEDIATELY! With empathy, knowledge, and skill. No joke - start to finish, probably 15 minutes total from my entry to the diagnosis, treatment, and release. I was thinking this will take easily 2-3 hours here, but not at all. Yep, I got an initial diagnosis within one minute saying 99% sure it's not bloat this time but would recommend an x-ray to be certain; and more diagnostics if you want after that. Not that it's about the amount of time it takes, but that aspect wildly exceeded my expectations! But the QUALITY of care, the treatment of both my dog and me by the staff, my comfort level with the facility, they were all absolutely outstanding! So then they did the x-rays, officially ruled out bloat, and I even got a bonus look at the heart and lungs as well from that x-ray and found no issues and that's great for a 12.5 year old dog! That was a BONUS diagnosis when the sole goal of the visit was to simply rule out bloat. All done with skill and empathy! I used VEG for the bloat surgery for this same dog and I've used them in between then and now for other dogs as well. So I can say the level of service is consistently excellent. That surgery changed our dog's life and ours. She's lived her best life in the year and a half since then and it's had a positive impact on our entire pet household. Let's just say VEG was QUITE the opposite experience from the other emergency vet. I've never felt so valued and appreciated as a client. VEG stands on its own for superior customer experience but when you contrast it with the experience I had just a few minutes earlier, it stands head and shoulders above any other emergency vet.

    DO NOT TAKE EXOTICS HERE…read more Emergency visit for my rabbit, Oliver, at approximately 3:30 AM on 6.14.26 after traveling from Sierra Vista due to lack of exotic-specific veterinary care locally. He presented with a significant hind leg wound/lesion that appeared deep and concerning for possible abscess or infection, with notable surrounding tissue changes. During intake and evaluation, I interacted with Clara (vet tech), Kam (vet tech), Sarah (lead), and Jeff (doctor). I am very disappointed in the treatment and overall handling of my visit. I brought my animal in for a legitimate medical concern and felt that assumptions were immediately made about my intentions and myself personally, rather than focusing on the clinical situation at hand. During the visit, I was made to feel as though I was being viewed with suspicion, including the implication that I was seeking medication for myself or that I had caused harm intentionally. This was inappropriate and distressing in a medical setting. My primary concern is the standard of care provided. My animal was discharged without clear evidence of appropriate diagnostic workup such as imaging, antibiotics, or more advanced wound treatment. From my understanding, the wound was cleaned and then the case was effectively closed without further intervention, despite the severity of the injury. I have attached an image for reference showing the condition at discharge. Overall, I am concerned about both the medical decision making and the professionalism of staff interactions. During the visit, interactions were recorded, which contributed to a sense of being scrutinized rather than supported during an emergency medical situation. As a result of the lack of exotic-specific veterinary services in Sierra Vista, I traveled to Tucson to ensure Oliver could receive appropriate emergency care. Oliver is currently under emergency veterinary care and undergoing further evaluation and treatment. I am documenting this experience due to concerns regarding communication and intake assessment during an emergency exotic animal visit, and I am requesting follow-up from clinic leadership regarding the process. Edit: Following my visit, an employee from the clinic appeared as a suggested account on my Instagram. While this could have been the platform's algorithm, it left me wondering whether my profile had been viewed. Around the same time, LinkedIn notified me that employees from the company had viewed my profile, including a screenshot identifying visitors from the organization. When I raised my concerns, Lindsey the Medical Director denied the clinic looking me up. I can't say with certainty why these events occurred, but the timing contributed to my discomfort regarding my privacy and the overall experience.

    Casas Adobes Pet Clinic - vet - Updated August 2026

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