What a great Dr and staff!! Friendly and knowledgeable…read more What a sigh of relief to have finally found a permanent "family" veterinarian!!

What a sensational veterinary clinic! A few months ago our family vet of 20 years closed abruptly…read moreand we researched a few well rated spots in Tucson. We came across Desert Hills and they got us in immediately. Our dogs were behind on vaccinations and needed their nails trimmed. We were so impressed with the staff, and Dr. Kaufman is outstanding, and is so passionate about his profession. My husband and I were also really pleased he checked each dog thoroughly and verbalized the exam so we knew exactly what was happening. The space is petite, clean, and comfortable with lovely art hanging all around. The entire visit was easy and both dogs were very happy. Also, their prices are comparable to other clinics and they assisted us with quotes for future health issues, so we know the cost, which was greatly appreciated! We are definitely looking forward to going back again with our dogs in tow.

absolutely the best and most professional vet I've been to in Tucson. worked with poison control to…read morediagnose my cat's sudden illness. I would not take my pet anywhere else!

Beyond grateful for the entire staff, the team, that took care of my puppy. We were on holiday and…read moreshe encountered her first rattlesnake, and first bite. It was late and the office answered my call with calm compassion. We received the same care and consistency from the call, to walking through the doors, her prognosis, even through the options. The staff is very professional, thorough, and warm while giving you the options to move forward. Each option was presented well, helping me stay calm and know she was in the best hands and care. I called many times to check up on my baby, she needing three rounds of antivenin, and a shift change, and the care was always the same. I highly recommend this facility and the care for your fur baby. Clean waiting rooms and patient rooms. Light wasn't crazy harsh. Blankets were offered. Thank you for caring for my girl.

When a business grows, customer service tends to suffer as a result. Also, when one encounters much…read morepain in their practice in dealing with sorrow, one tends to become callous, and this is the tone of this vet, as you will note in other dissatisfied customers. Their demeanor is very insensitive and callous, which tends to happen when you start to view patients as parts. I took my runt cat in because she was having diarhea. I told the doc we have limited resources. Doctor Adams saw her and suggested that she may have a sensitive stomach or possible IBS, and if the food did not work, she would see if a script would work. I was told by the tech, Gerrick, that I could call and give an update on her condition to get a script. 2 weeks passed and no improvement. I called for the script, and the "office manager" said I have to bring her in, again (another $70). I've spent thousands of dollars with them, and this is the loyalty I get. I have a sick cat, and now I'm out over $100 bucks with nothing to show for it... $70 for a visit, plus the food, and no medical treatment. I want a refund.

Great staff, friendly and knowledgeable. They took great care of my 20 year old Pom. I eventually…read morehad to help my boy over the Rainbow Bridge in December last, and the Doctor sat with us, giving us plenty of time to say goodbye and no rush to leave. It was very peaceful. They took care of arrangements as well. The sweetest surprise was a Christmas ornament in his memory a little later

Christina went above and beyond to help me today by making sure I had thorough and accurate…read moreinformation. She explained things clearly and with respect and dignity. Please recognize her for her excellent customer service. Thank you!

My senior man was attacked by another dog and I was extremely worried in the beginning. I tried not…read moreto put any graphic photos but they stapled his head back together, sewed his left ear back on at the base, and he had a Penrose drain in his neck. I am really grateful I was referred here on a Sunday afternoon. VCA took great care of my baby and he is on the road to 100% recovery! I was charged more at another vet for a tummy aches and gabapentin script. He was comfortable with the staff and they handled wait times super well. So glad he's still my happy guy! Can't thank the staff enough.

After over a decade of seeing Dr Boyer I came to realize how awful this vet really is. She does not…read morecheck the weight of your dog to determine the correct dosage of heart medicine. My dog was on the incorrect usage until I verified with another vet the CORRECT dosage. This vet fired me and my 3 dogs in the middle of treating them for major medical disorders. I believe she did this because she was not experienced enough to treat them properly. I found error after error. She's an unethical practitioner. She is high strung and very insulting. She takes 100% of your money (she's one of the most expensive vets in Tucson) but offers only 50% or less care. And she does NOT care for her patients nor their families. She refuses to answer questions like dietary needs or tests and procedures that need to be done. She misdiagnosed and mistreated all 3 of my dogs. I would not use Kayla Boyer she is terrible and has really gone downhill over the years. She's nasty and refuses to answer important questions because she lacks capability and knowledge. I have found so much better since she let us go. It was a door that was much needed to open for the betterment of our healthcare for our animals. Blood riddens speedway vet hospital.

Everyone here is wonderful! Having had a senior pet who needed a lot of care, they were supportive,…read more compassionate and informative. Even when my dog was euthanized, it was a beautiful, peaceful process. Dr. Boyer is amazing!

First time and this place was great! Friendly staff from the receptionist, to the tech, to the…read moredoctor. The doctor also took his time explaining things to me and looking over my sick pup. Very thorough and seems to truly care about our fur babies and getting us the information we need, especially during a stressful time. My doggie is truly my baby so it's nice to see when people understand that and really care.

I've had two very different experiences here. My initial…read moreexperience was great, however it was a few years ago. A different veterinary Dr. Recently, my senior dog had a bit of a health emergency. The young vet was brazenly arrogant, and my entire body felt anxious when dealing with her. She made a threat to report me and have him taken from me if I did not vaccinate him, prior to first checking to make sure he was ok. It was maddening. His immune system was already taxed and he's been rapidly going down hill since. She actually refused to give me any vaccine information and I believe in my soul she actually misled me to the type of vaccine he received. He nearly died a few days later. He was not a candidate. He needed care and attention, and instead was received coldly and cruelly. It was an absolutely disconnected and strange experience. It left my friend and I horrified. This place is a money hustle and their new young vet lacked kindness and empathy. It was a dark experience. We have since found a lovely vet to assist with his recovery, who is cordial and kind... and most of all puts us all at ease. Encanto, you may want to make sure your Vets actually like animals or can at least pretend to care about each animal without bias or judgement: I'd give this place a 0 for medical care, however, the front desk staff has always been kind and accommodating. Suggestion: perhaps don't make threats to a loving pet owner with a senior dog they love with their whole soul, in a crisis. Just start there. Integrity, transparency and decency go a long way in life and business.

What an amazing team this location has. From the receptionist to the Vet Techs to the Doctors. My…read moreFurkid broke his nail completely and had to get it removed. They were all extremely patience with him as he's as stubborn as they come ( he's a German Shepherd) they gave him space to relax and not stress him out. Doctors and vet techs kept us in form while he was in the procedure area. Clean Vet office as well. Overall, awesome visit and now it's time for King to recover. King says thank you to Dr. Coverdill and staff at VCA animal Hosp on Harrison and Golf links. Highly recommend

Staff is always so nice and they are great with animals. I would highly recommend these vets and…read morestaff.

I commented a few years ago but thought I would be current. My dachshund, Olive, is now 5-1/2 yrs…read moreold and has been going here since she got her first shots. She jumps out of the car and heads to the door then to the scale. Tho she is like me, reluctant to get on the scale. She trusts the staff. Yesterday was her annual checkup with Dr Schubach, and for a couple of vaccines and tests. I happened to find the receipts from her last 3 yrs of receipts and noticed they have not increased their prices at all. In this day and age that is remarkable and totally appreciated. Especially since they have added facilities recently. Olive is my first dog and my first time using a vet. I did a lot of research and asking around before choosing Paws and have not been disappointed.

Horrible. Ordered k9soothe yesterday. They called me right away and tried to sell me more products…read more Two different people called me yesterday late afternoon. I returned one call because they requested it. All they wanted to do was sell me more products. I hope k9soothe works and if it does I will order more I want them to stop the harassment.