Really disappointing visit. Like another reviewer said the space is gorgeous but overall this place is not run well. People were talking constantly and loudly in the sanctuary space that has signs about it being silent and when you check in you're also told. Large groups especially didn't seem to care. Supposedly someone comes around with a singing bowl that says "silence" on it when talking happens but for the first 2 hours that never happened until I confirmed with a staff person this was a silent space and then pointed out all the loud talking. Finally someone came once to do this, but people didn't seem to care and as soon as he left the talking commenced. Seems like people need more incentive and guidance on the rules. I came here for silent recuperation. There are towels, cups and sandals left everywhere. Not impressed. Called to get a refund after I left early because this place was such a bad experience and never heard back. Skip this spot. read more

Everything about this place is six stars. The facilities, the staff, the offerings, I'm so grateful!

One of the hottest spas(no pun intended) I've been to in Portland. From clean and beautiful locker rooms with amenities such as a shower with gentle individually temperature controlled showers and awesome smelling body wash, shampoo, conditioner, and body lotion, bracelet locking lockers, and a spinner to dry your swimsuit. Now enter the conservatory with its wall-lined plants and end up overlooking the room temp swimming pool. Go down the stairs and have a dip, quiet chat or just read a book. Lay on a big oversized couch or chair and sip on herbal tea or water. Don't worry it's in a silicone cup so it won't shatter if you dropped it. Ready for the best part? Head downstairs to the basement but remember it's a quiet zone and no cell phones. Step into a dimly lit area with chill sounds playing I. The speakers. Hey, they have a suggestion routine to follow but it's only a suggestion. Enjoy the hot pool, the ambient pool, the cold plunge, or the lukewarm pool with the waterfall feature to completely relax you. Step into the steam sauna or the dry sauna to completely relax your experience. Don't forget to grab some ice cubes and rub them on your body after the steam sauna. Ahhh, feels so good. Hey, I don't take any pics of the place because I wanted to enjoy the place for what it offers. Plenty of other pics if you look on here. A little pricey so definitely a special treat but I guarantee you would forget it anytime soon. You can even follow it up with a massage if you want. Massage extra. The thing I like is the allotted time you get is more than enough and they aren't sticklers if you run over a little. Definitely recommend this place from the nice and welcoming staff and super easy check in process to the beautiful layout. read more

Place is definitely very special. Very high end set up room. The spa was awesome as well the only reason for a 4/5 star review is because the steam room would barely get steamy at all and the sauna would not get any hotter than about 100 degrees. Beyond that everything was superb I just put a lot of weight in the quality of the steam room and sauna as those are the top reasons I stayed. If those things are not a big deal to you air as big as they are to myself you will for sure rank this spot 5/5 stars! read more

Came here for a friend's birthday. Very relaxing experience. Super clean locker rooms with everything you could need. The main level pool was not super warm. Lounging area. Tea available. The bottom floor is basically an oasis. They are super strict about you being quiet though. I don't think it helped our case that the first part we went to there was a staff member off duty who I think told on my friend who wasn't being quiet enough. And then when someone else was being loud, they came and talked to us. Made her birthday not the best experience. All the pools and sauna areas are great. Just be prepared to not be allowed to talk. I don't believe it's worth $100. Go to Kennedy school for $10 and you can talk. But if you really want the sauna experience then I guess this may be worth it. read more

Cascada - Hotels Near Me - Portland, Oregon

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My partner and I stayed here for our anniversary. The aesthetic is truly beautiful--modern, calming, and thoughtfully designed with eco-friendly touches and updated amenities. However, the overall experience didn't match the promise of the photos online. The mineral springs appear spacious and serene in the marketing images, but in reality the pools were extremely crowded. There were no open seats for over an hour, and we wandered around hoping for a spot with no luck. The Sanctuary underground pools were also inconsistently managed. I was hushed by an employee for quietly asking my partner to grab my robe, while the same staff member ignored a couple openly whispering, giggling, and canoodling in the waterfall area. Access to the pools is an additional $100 per person, which felt unreasonable given the crowding. The steam room was also out of service, and we heard from other guests that this is a frequent issue--so be sure to check ahead if that amenity matters to you. We stayed in the loft-style room. The stairs are steep and painted black, which makes navigating them at night tricky if you need the restroom. The A/C struggled to cool the space even on the lowest temperature setting. The pillows were flat and floppy, the bed was uncomfortably firm, and the shower took nearly four minutes to heat up--odd for a luxury property. Overall, we likely won't stay here again. For the price point and the branding, the experience felt average. It would make far more sense for Cascada to prioritize mineral pool access for overnight guests and limit day-use visitors to avoid overcrowding. We prefer Common Grounds Hot Springs over this spot any day. read more

This hotel and spa truly shines -- it's a stunning property with an atmosphere that's both relaxing and refined. We've had many great experiences here, and it continues to exceed expectations in so many ways. Currently, I'd rate it about 3.7 stars -- mainly due to the steam room and occasional overcrowding issues. Other than that, it's a solid 5+ stars across the board. What We Love: The rooms are spacious and thoughtfully designed, especially with the two-bedroom suite option. Having a washer/dryer, fridge, microwave, stove cooktop, and full kitchenware setup makes it feel like a home away from home. The design is modern, minimalistic, and elegant, and I really appreciate the little touches like robes, slippers, eye masks, ear plugs, noise machine, health-conscious snacks and drinks, and games for purchase (playing cards & Yatzy). The unlimited spa access for hotel guests is another great perk, and Terra Mae--the on-site restaurant--is absolutely beautiful with delicious food. The coffee shop in the lobby is so neat and also a great addition, offering healthy, high-quality options. The hotel's location is perfect too, quiet yet lively artsy neighborhood surrounded by shops and restaurants within walking distance. Where It Falls Short: Unfortunately, our experience hasn't always been consistent. The main disappointment has been the steam room--it's been out of service during about half of our visits. This is one of the main reasons we stay here, so it's disheartening that it's frequently unavailable. Even smaller facilities seem to maintain theirs without issue, so it's confusing why this high-end spa struggles with reliability in such a key feature. Another challenge has been overcrowding. Each visit seems to get busier, which takes away from the peaceful, rejuvenating experience the spa is meant to offer. It makes it hard to move comfortably through the spa and difficult to enjoy the spa amenities peacefully. There have been times when we couldn't even find an open seat in the pools or saunas. It would be great if guest capacity were better managed, or if overnight hotel guests with unlimited access were given priority. We've visited many times and it's unfortunate to see the experience feel more diluted with each visit. Another thoughtful option could be to designate specific hours exclusively for hotel guests to enjoy the spa, which would help alleviate the overcrowding issue. This could enhance the sense of tranquility and ensure hotel guests can experience the spa as it's truly intended -- peaceful and rejuvenating. The pillows and beds tend to be overly firm, with only a few softer pillow options mixed in. A more consistent, plush setup would make a big difference -- especially at this price point. Additionally, the fitness center could benefit from 24-hour access. Many lower-tier hotels offer this convenience, and it would really enhance the experience for guests who prefer late-night or early-morning workouts. Other Feedback: I absolutely love the signature Cascada scent used in the hair wash and hand soap--it's refreshing and luxurious. However, the hemp lotion feels underwhelming in comparison, lacking both fragrance and impact. It would be such a treat if the lotion carried that same signature scent to round out the experience. Also, it might be helpful to include brief instructions in the rooms for operating the main lighting panel in the living area, the invisible induction cooktop, and the dishwasher. Not everyone is familiar with that style of cooktop and the lighting switch/panel and dishwasher can be quite confusing to operate as well. Other Notes: There is currently no on-site parking, as the underground garage is still under construction. There are only a few complimentary parking spots available directly in front of the hotel, and they fill up quickly. Otherwise, guests will need to use the paid parking lot located across the street. Additionally, the brunch and lunch restaurant area is still under development, so there are no on-site early meal or room service options available at this time. Although there are plenty of great eateries within a short walking distance, DoorDash has also been a super convenient option. Final Thoughts: We keep coming back because we know how special this place can be. It's a beautiful, relaxing property that delivers an incredible experience when everything aligns. While the inconsistency and occasional overcrowding can take away from the experience, it's nonetheless a place we'd still recommend for a wonderful spa experience, the ambiance, and the overall atmosphere. Offering special spa hours reserved exclusively for hotel guests could help create a more peaceful, relaxing environment and resolve much of the crowding issue. With a few operational improvements, better amenity reliability, and more attention to guest comfort, this hotel could easily become a solid five-star experience again. read more

Review of spa only - 100/10. Can't wait to return - scheduled my next visit shortly after leaving. Things to know - they provide everything you could need - towels and sandals, toiletries, there are cups for tea and water, lockers. Essentially, bring your bathing suit and you need little else. You might see 2.5 hours or 3 hours listed - you're intended to have 2+ hours to enjoy the spa, plus time in the locker room after to get cleaned up, so that's why you might see the different times. This is PLENTY of time. I was such a noodle near the end of my visit that I couldn't get back into another pool and was just resting on a chaise until my friend was ready to get dressed. The locker rooms are upstairs, you go down one level to the social pool. I was worried this room would be cold - nope, it's plenty warm and comfortable and the pool here is a warm soaking pool. There are skylites above and windows so if the sun is shining, you get to enjoy that. Enjoyed chatting and catching up here with my friends - you're encouraged to keep your voices low and during our visit, everyone did. Hot tea is available on this level and it was delicious. On the lower level below that one are the sauna, steam room, hot tub, ambient pool, cold plunge and mineral pool. On the way in there is a sign suggesting a couple circuit options. My friends missed that and wished they'd noticed it. I didn't need to do a special circuit as soaking in any of the pools was just a delight. This area is recommended silence and is very quiet and dimly lit. Such a balm. It's not entirely silent so if you need to whisper something, it seems fine, but I also highly recommend you try to enjoy the silence because there are so few places that are so calming for the nervous system. There are separate towels available inside the sauna for your use in the sauna as well. Again, they've thought out all of your needs. I look forward to my next visit. read more

I was visiting Portland for the first time and a local friend who is a member at Cascada's spa recommended me to stay here. I was so excited for my stay because I love thermal springs and their facilities looked beautiful. After I checked into my Sky Loft, I got undressed to hop into the shower and heard several women talking right outside of the bathroom! Freaked out, thinking some people entered my room, I quickly wrapped myself with a towel and ran out - there was no one in my room. Just as I thought I checked into a haunted hotel, I realized that there was virtually zero soundproofing and I could hear every word that was spoken by the group of ladies in the room next door. As a light sleeper, I knew there was no way I'd be able to rest in an environment like this, so I packed my luggage and checked out immediately. Beautiful property and cute location, but I wouldn't recommend staying here unless you don't care at all about soundproofing. Stay elsewhere and just visit for the day to enjoy their thermal springs and restaurant. read more

Leaving 4 stars because I didn't try the on site restaurant. This is a peaceful retreat right in the city. The rooms are so very modern, with induction cook tops and balconies with mountain views. The sanctuary is a place for reflection, meditation, and rest. The upper level is where the sun shines in, the cabanas are fist come first served, and there are private sunrooms for reading or spending time alone. Water and herbal teas are always available. Outdoors has a glass sauna, hot tub, waterfall shower, and fire pit. In the thermal portion of the sanctuary, no phones and no talking is allowed. Soft tunes are played in the background and a periodic soundbath to increase ambiance and encourage quietness. A sauna and a steam room, mineral pool with waterfall, cold plunge pool, hot tub, and ambient pools are all available for soaking. Unlimited access with stay at the hotel or $100 for 3 hours. Worth it for a getaway in the city! read more

I've visited twice and had two somewhat different experiences. My first visit was wonderful -- a three-hour soak not long after the spa opened. The ambiance was beautiful, and the number of guests felt comfortably active without being crowded. It was very relaxing and thoughtfully designed. My second visit was an overnight stay with my adult daughter to celebrate her 40th birthday. The hotel was lovely, and it was special to be able to step out and enjoy the soaking pools a few times during our stay. The only challenge was that the weekend crowds combined with the spa's popularity made the soaking areas feel quite full, and at times it was difficult to find space in the pools or sauna. It seems like the experience might benefit from some thoughtful capacity balancing during peak times so guests can fully enjoy the spaces. That said, the setting is beautiful and the overall concept is wonderful. I'm planning to return on a weekday, when I imagine the experience may feel closer to that first visit. read more

Live performance by NAVKA here. Great selection of seating. Be sure to read the board for the latest updates for taps being served.

This place is VERY NICE! My friends and I did the hot springs for 3 hours and it was wonderful. They provide you with sandals, towels, hot tea, and water. The bathrooms and showers were spacious and full of amenities. Staff were friendly and helpful when we arrived. My only complaint was that the wet sauna had a mildew-like smell. Stinky! We just chose not to go in, I prefer dry saunas anyways! read more

Amazing but please please pleaseeeee do a women's only session and def some vegan/veggies options in cafe! Pretty pretty please

Exceptional hotel experience! I was coming into town for a few days and was delighted to have an in room washer and dryer! The hotel is completely spotless with elegant modern touches. Nice lighting in each room. My room had a microwave as well as a full-size fridge! A perfect place to stay if you're out of town for a minute. I was impressed by how well appointed the room despite its relatively small size. Expertly designed. Also the restaurant at the hotel was delicious! I access the thermal spas once and it was a relaxing time. The coffee shop in the lobby was also great. And this location is extremely walkable to everything you need. The gym was excellent with brand new machines. I'll be staying here when I return to Portland! read more

Expensive. Nickel and diming. Pretentious. Poor customer service. Front desk should be taught manners. A group of 10 paid for spa, suite for overnight stay and dinner at Terra Mae. We got nickel and dimed every step of the way. One of our group members got there late and asked for a key to the room. Front desk made her feel like she was some scammer off the street. They had to disrupt spa time of the group to ask for permission to let the person in the room. And the sad part is we had made the request to the front desk prior to that with specific instructions to let her in the room. The dinner at Terra Mae was the same sort of miscommunication and taking advantage of the group. They set us in a private room because we were 10 and the dining room max is 8. They forced us to pay $250 room rental and forced us to pay $100/person for food that was worth $50/person at most had we been allowed to order off the menu. The whole experience from beginning to end is a zero in my opinion. The group spent over $2k at this place in 1 night. Had it been a more positive experience I would have been able to justify this spend. read more

I'm a 73 year-old woman I was coming to the spa because I had recently just lost my husband of 53 years and desperately needed some peace and quiet. Sarah made my reservation and was wonderful, I even brought her a gift when I arrived. I checked in on Sunday the 26th at 4 o'clock. Ben was working the front desk and was very nice. He gave me the band for my room 301. I had a big bag, my suitcase, and a service dog, I got into the elevator and went up to my room the door was open. The housekeeper had just finished so I put my suitcase in the room and I went out to walk the dog when I came back. I put my band up to the little circle, and it turned red and would not let me in, at that point an employee came up the stairs and I asked her to open the door to get my suitcase and she tells me, I think they transferred you to 503, so I went and got my bag and I went back down to the front desk hauling all my stuff again with me and Ben said well let me reprogram your band, we haven't changed your room. I said OK, so I went back hauling all my stuff up to 301 again and for some odd reason, it worked in the elevator but when I got to the door circle turned red and wouldn't let me in again so I went back down to the front desk now the girl that was working with Ben reset i get in the elevator , hit the button and she went back to the desk, I get to my room again put the thing up to the lock red again. I did this four times no one helped me with all my stuff I had to haul everything back-and-forth back-and-forth back-and-forth. I finally had to go down to the front desk then I realize which I was looking forward to is the restaurant for dinner. It's closed until Tuesday. I thought what in the world! I was almost in tears, I was sweaty. I was tired. I was frustrated and I checked out and then went and spoke to the manager who said I would not be billed for anything, well on my credit card I see a $1500 charge so I call the next day. The manager that handled my situation wasn't there then I called another time and the manager wasn't gonna be there till Thursday then I called and tried to talk to the person in billing and left a message. Never got a call back called again and they said oh he was out sick so then I got an email for a bill for $180 for the massage I booked with my room that I never got and it wasn't scheduled for 2 1/2 days. It was the most exhausting frustrating, disappointing situation that a woman in my condition in my age should've had to deal with. It is now the 29th and I'm still dealing with getting rid of the Bill for the massage I didn't get. It was terrible experience and I had to drive all the way back home! read more

UPDATE: Hey, the folks behind this place are gems of people. Management reached out to me almost instantly after posting and they are kind and genuine folks. And I was right about a steam room update; it's already in the works. Go, experience this place. In a world of mediocrity, these people are trying their best! I know, I know... four stars is a bit harsh. Let me explain... I'm looking at this from the perspective of a tile installer, finish carpenter and cabinet maker. And, as an obsessed steam room enthusiast. I'll get right to it: the steam room at Cascada is both the nicest steam room I have ever had the pleasure of experiencing, and yet is also a heartbreaking disaster of inappropriate materials. It is about eight months old, yet huge chunks of the ceiling have crumbled off, there are bits of crumbling stuff on the floor under the benches, and the adhesive is all cracked out of the miters, as well there are quite a few bad chips where marble is just gone. Again, this sounds so, so much worse than it is. And yet, this is the finest steam room I have ever experienced, despite these glaring issues (loose material staying wet all the time, is a recipe for nasty mold. A miter sharper than 90° with missing adhesive and chipped edges is going to result in injury and exposure to liability, and that sucks for everyone). I am suspicious the real issue is likely that the companies supplying the products that go into creating a steam room are not honestly representing those products, and are likely conflating "wet area" with "steam room," but a steam room is a far more harsh environment. To build one in a durable, sanitary, and beautiful way I think is probably the most challenging tile project around. I'm in the middle of designing and building one for a house, and seeing the design and finishes at Cascada was an extremely valuable and humbling experience; I had wanted to do my bench in the style of theirs, now, instead I will have a 90° miter and 2" strip, before tapering. I'd been curious about micro cement or venetian plaster as possible ceiling and walls finishes, and now I will instead stick with smooth porcelain tile. I was on the fence about indirect LED lighting, but now having sat with it, I think that regardless of the durability of LED strips and the annoyance of having to replace them, that it is absolutely worth it. I know it sounds bad, but understand, I am looking at this with the most critical eye possible, and even after seeing every flaw, I still firmly believe this is the nicest steam in town and a totally amazing spot that I recommend everyone check out at least once. I have a funny feeling that the builders/owners are just as frustrated as I am with those finishes, and a round of iterative updates are already in the works. Also, I love the exposed ply, the slim cabinet door pulls, and the oak lumber edge. I love that talking is not allowed. I love that the music is both quite loud (no phone to measure Db, but I would estimate 85-88; surprisingly loud), but also not at all uncomfortable; it masks any background noise and really lets you get into your zen thing. read more

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Overall, epic space. I worked at a very modern and trendy clothing optional San Francisco Bay Area spa for a few years so visiting Cascada was amazing. Bathing suits are REQUIRED. Beautiful and serene. Very nice staff, love the variety of water temperatures in all the pools. The tub jets hit the lower back only. There are no tub jets for upper back, neck and shoulders. That was the #1 "bummer" for me. A few ideas where Cascada could improve: lighting is maybe slightly too dim. Elders like me get cataracts and macular degeneration and the dimness could be problematic for some elders. Disabled access (wheelchair ramps, etc) are not easy-to-find so improvement is needed for sure. I know all guests should bring their own rubberbands but....hair bands for long hair should be required and available in the sanctuary bathroom area or staff could hand them out to long haired folks w/out hair ties. Clearly some guests were NOT reminded the sanctuary is a quiet space. There was some talking even though it's a silent area and I saw lots of kissing/romancing/touching/massaging/cuddling in the pools even though it's supposed to be a touch-free more meditative environment. At check in, we were told the space would be monitored by staff re: talking/romancing but that didn't happen. Overall, absolutely gorgeous experience. We went from 530pm-830pm. Didn't make it up to the roof but could see pink clouds through the windows from the swimming pool area. The music was dreamy and I'd love the playlist! I will definitely go back. read more

Loved my experience here! Little gem tucked inside the Cascada hotel. I loved how spread out everything was. You enter Casada into their lobby with a small shop to buy clothes and lotions, etc. Staff was friendly. Shower rooms are spacious and stocked with essentials. I felt very welcomed. You exit the shower rooms into the conservatory which on the sunny day I went was so amazing! You can exit the conservatory into the secret garden with an outdoor hot tub, sauna (downside ... THREE people stood up and hit their head on the ceiling in the 15 minutes we were in the sauna!), fire pit and if you are feeling adventurous .... A rain walk where you can push a button to make rain fall and walk through it! The sanctuary was very peaceful. We spent a bunch of time going from pool to pool. Was bummed the steam room was closed and also bummed at the multiple people who ignored the no cell phone signs and were taking pictures and videos in the sanctuary. Overall I was in love with Cascada! My wife just joined as a member and I emailed as soon as I got home in hopes to join myself! I'm looking forward to eating at Terra Mae and grabbing a coffee and sandwich at Alberta Street Coffee! read more

I popped into the thermal springs on a recommendation of one of my friends and was blown away with the experience. When I made my reservation, and they shared it was a three hour experience I thought to myself....3 hours? That seemed like a long time, but it makes total sense when you get there. There's so much to experience. The facilities are absolutely beautiful! The main floor with the beautiful garden was gorgeous. So many beautiful plants everywhere and its own dedicated anthurium garden. plus, the outdoor area was gorgeous also! The outdoor fire pit, hot tub, and extra sauna out there were their own experience altogether. There's also even a little bit of a small private garden area with chaise lounges to really unwind. Also a great spot to sit in the sun with a book! The downstairs thermal springs area was next level. So peaceful and tranquil! Guests were really good about observing the no phones and silence which really helped me unplug. No matter where I was in the facility, there was helpful staff around in the event that any questions came up. Nothing was overlooked. There was always fresh towels, water, tea, etc. The way that it is set up is really cool because you can have multiple types of experiences depending on what you're after. Beyond water, tea and organic sodas they also have a bar where you can get a cocktail! I have already planned my next trip back and I'm looking forward to it. read more

This brand new complex is spectacular! My bestie took me for a birthday treat, and I loved it. She belongs to the coworking space and gets use of the gym, which also has fitness classes. But the crown jewel is the spa. It is on two levels - a huge open solarium filled with live plants and a warm pool where you can hang out and enjoy the sun or chat with friends. Then down into the dark, warm sanctuary, beautifully lit and filled with calming music. A truly restorative and relaxing experience to enjoy the mineral pool, hot tub, cold plunge, sauna and steam room. Just gorgeous, every detail thought through. I can't wait to come back! read more

Great service. Very clean and wonderful ambiance. The spa facilities were excellent and very relaxing. The rooms were well appointed. Only missing bedding for the pull out. But, I also didn't do much digging on that. The coffee shop is stocked and close. The neighborhood is bustling. Very walkable. Parking is a bit pesky. But, again there is a well priced lot right next door. I think if you are looking for a wellness retreat this is a great option. We enjoyed ourselves! read more

Absolutely beautiful facility and looks exactly like the photos and videos. Could be the perfect place for Zen. The one thing that ruins it are cellphones and obnoxious people/groups who are there for the photo op and to post on social media. It ruined the experience. I intentionally left my phone in my locker and brought a book to be able to enjoy a few hours of quiet and relaxation on my birthday. Boy was I wrong. Maybe it's because the facility is still new. Spa World which is also an amazing facility has a designated area for cellphone use. Their no cell phone policy and enforcement of quiet in specific areas enhances the experience. read more

The whole vibe of the restaurant is amazing!!! The service 10/10 and the food is so delicious!! Definitely coming back!!

We celebrated Mother's Day at cascada and had the most amazing time. The thermal springs is what we all were in love with. The experience exceeds the price and we booked a hotel room so the price of the thermal springs is half for each guest. We really analyzed and the only thing the three of us came up with that could use some adjusting is the pull out mattresses. We spoken with a lovely manager and he was so generous at 1am to give us another room to sleep in so we all could sleep comfortably. If you're planning to book a room and use the pull out I'd just call ahead of time and see if they have replaced them since that was briefly discussed. When laying down a bar goes through the whole bed and it's right at your shoulder blades. So I heavily suggest this!! Everything is very techy and well thought out. I had lots of deliveries and they were so kind to accommodate them and make sure they stayed safe. Lovely people and so far our favorite hotel and spa we've been to. Certainly will be back! read more

Cascada - Charcuterie and gifts - Hotels Near Me - Portland, Oregon

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Very poor experience. Not ADA accessible, no elevator access for elderly or disabled to utilize the spa, despite being told otherwise when booking. Clients having sex in the sanctuary steam room. Influencers taking posed photos with clients in the background without consent, and despite no cell phone rules. Staff asking clients to move so influencers can take photos in the spa spaces. Dirty locker room, extremely chlorined water bleached clothing, poor customer service. Nothing truly mineral about their tubs-all heavy chemicals. They DID refund for the treatment to my disabled elderly guests, but that doesn't negate their poor, embarrassing experience after a 3k mile flight to PDX. Received a VM from the manager to discuss my poor Google review-sorry but we discussed it plenty with the person identifying themselves as the manager at check out. This was not news to you. Will not return. Do yourself a favor and go to Knot Springs or Edgefield instead! read more

Warm tap water pools in the basement with blue lighting. Smells of chlorine. This is not mineral water, this is tap water that they maybe add minerals to. Ground floor has a pool that is indoors and also smells of chlorine. Common Grounds Inner City Hot Springs on 33rd off of Alberta is way better and WAY cheaper. read more

Probably not going back, locker room too crowded and sanctuary too loud. No outside area.

The most amazing spa experience ever. Three hours of relaxation and quiet. Couldn't have asked for me a more beautiful mini retreat.

Oh, how do I start? This amazing place will be my favorite place to be all winter for sure! This place is a hotel, I didn't stay here. I did however use the hot springs and received the best message I ever had! I have years experience getting them. I had roommates that were massage therapist. This by far was the best massage I have had the masseuse name Gallagher. There's quite areas for people who need some quite. There's community areas for conversations. Steam room, sauna, hot tubs, warm pools, cold plunge. Showers, you get a robe and towels provided. I like how you can go outside if the chlorine is getting to you. Tea and water was always full. There's some construction going on. I could only hear it when I was getting my massage and when checking out. It was the only thing negative but it soon will be done. read more

CASCADA was an amazing time!! It was beautiful on the inside with lots of plants and natural lighting. When you go downstairs, it's a silent/zen area that is dark and full of different temperature soaking pools and saunas. It made for a lovely and refreshing morning. read more

Wow! Holy gaaaawd. Amazing spa experience. Knot Springs fan but gee louie- watch out! The sanctuary had a much more relaxed, peaceful, and private feel. Being underground makes a huge difference. We hope to become members and visit regularly. We can't until till the vegan restaurant opens. The Portuguese/japanese fusion spot looks really good too. read more

Reviewing the Spa only. Amazing amenities, professionally handled, very clean space. One of best I been to. However the whole spa area is silent and they kept telling people to be quiet and even brought some instrument that made noise to remind people to not talk or make noise. I think it would be an amazing experience to go by yourself, but not if you go as a couple or in a group. A bit spendy. read more

Absolutely incredible spa and wellness experience. While they are just on the cusp of opening. I am beyond excited for this business to thrive! I just know they will become an institution in Portland and attract people from all over to experience the joy of this space. read more

I was super excited to go to this spa coming all the way from hawaii for my bday. I saw it on tiktok and fell in love. I work for 5 star spa back home so i was excited to experience the space and what it has to offer. Raleigh was super sweet she greeted us and was super helpful. The space is beautiful but why have so many common areas of your spa silent?? Also i want to say BEN ruined my experience there. There was a lesbian couple being weird in the pools getting in the way and he decided to shush us while my sister was telling me how the spa smells amazing instead of telling the couple to stop or the couples that were continuously making out to stop. Also ppl making noises getting in to the cold plunge...Also we were served warm water on both levels... no cold water after we were heating up from the hot tub and sauna. $100 per person for warm waters stuck up environment, not so hot tubs and a man telling us to shush...... i saved this spa day for the last day of my bday trip and definitely regretted doing so. read more

Truly incredible experience. Have lived in the Portland, OR area for over 25 years and I would rank this as one of the top 5 experiences of all time. A truly exceptional spa. Great customer service. And certainly a unique experience. The 3 hour time block is a generous amount of time to enjoy all aspects of the facility. There are plenty of options ranging from the cold plunge to the sauna and steam room, the mineral pool, ambient pool, and the hot tub. Very relaxing and a fun enjoyable environment. You will walk away refreshed and wanting to return again soon. Highly recommend. read more

My husband and I had SUCH a lovely time utilizing the spa here. The space is absolutely gorgeous, so clean, and the vibes are super relaxing. There's a variety of pools, hot tubs, steam and heat rooms to suit any whim! Highly recommend this experience, and cannot wait to book a massage at some point in the future :) read more

I've been to a lot of spas in my life all the way down through Southern California. This one tops every single one of them in creating a truly relaxing experience with exceptionally spacious pools and saunas. Also most spas are not thermal springs unless you go into a rural spa. This one is very convenient! The spaces are beautiful, soft lighting and pristine waters to create the best spa experience I have had. I went on a weekday and it was a perfect number of people. Lots of room to relax and lie down in the sauna. One person did talk too loudly and the attendant spoke with him. Perfect. We are from Seattle and stayed at the hotel. We were told that there are more amenities coming to the rooms but we found the room completely satisfactory. Mattress was great. All eco friendly and natural materials. Ambient lighting and draperies at my fingertips on a panel. So many fun details to experience. We ate at Terra Mae which was a show stopping experience! Tonkatsu and Enoki mushrooms! Morning espressos were had in the cafe situated in the lobby. They make all their own milks plus matcha and golden milk and the food is all made in Terra Mae's kitchen. We loaded up with their sandwiches for our return home. How do they make such wonderful food? We have already decided to make this place part of our regular trip to Portland. Thank you Cascada! read more

It's nice enough but personally I wouldn't go again until maybe the outdoor area was open and they fixed the coat bars in the lockers which crash nonstop to the floor and are jarring. I was bored after 30 minutes. It was also kinda crowded and you can't talk, except in the upstairs pool where everyone is taking selfies. I'm sure it's great for some people. I just found it okay. read more