This is the best place for my cat to get groomed. The service is very great with affordable pricing.

Terrible experience. First, they rescheduled day-of TWICE due to a groomer no-showing. The actual appointment ended up being a week later than it was initially supposed to be. First red flag, but we were polite and wanted to give them the benefit of the doubt; maybe it was just unluckiness on their part. We finally dropped our cat off today, only for them to call us to pick her up less than an hour later for extremely flimsy reasons--apparently, our cat was unhappy ("spicy") and swiped a few times--AFTER her nails had already been cut, thus there were no sharp claws or any blood drawn. Just some soft paw swipes. Seriously? Our cat is literally a RAGDOLL who's all bark (or meow) and no bite whatsoever--probably the EASIEST breed to work with. I highly doubt most cats are perfect angels at the groomer, so why send her home for a few swipes and general grumpiness? I reiterate that our cat was NOT having an anxiety attack or running rampant/drawing blood with her claws. She was simply exhibiting normal, "unhappy at the groomer" cat behavior. Honestly, it seems like they were just shorthanded (apparently, our scheduled original groomer no-showed again today lol) and needed an excuse to send our cat home ASAP. We noted that there was at least one other cat there, judging by the distressed meows, but only one available groomer. So they took the path of least resistance and didn't even TRY to accommodate our cat. Just sent her home at the first sign of discomfort. They probably figured that since we were so nice about the previous reschedules, we wouldn't make a fuss about this either. It feels pretty bad to take hours out of our week to schedule (and repeatedly reschedule) this appointment, only to have it canceled day-of within a single hour. And they STILL charged us $20 for only the nail trim after giving up without doing ANYTHING else. We could have easily trimmed her nails at home, for free, without making the 45-minute round trip twice (again to reiterate, she is a Ragdoll. Trimming her nails is nothing). Overall, they were so, so, so unprofessional and disappointing. Seriously expected better based on the other reviews. Maybe the good groomers were the bo-shows or something because all we got in the end was disappointment, a few wasted hours, and a wholly ungroomed cat. And we paid $20 for it too. Lol. read more

Cat Grooming by Jessica Paws - Some evidence of their repeated day-of reschedules. They also got the name (Malfie??) AND gender of our cat wrong. - Pet Training Near Me - Arcadia, California

I called this place today when I was at the office, wanted to make an appointment for my cat to get her hair trimmed. The groomer, I THINK her name was Monica, told me so many things that I just couldn't take it anymore and hung up. These are the things she told me: 1- If your cat gets scared from trimming, we will only trim as much as we can and the rest we can't, you're only charged for what we cut (meaning if they are halfway done, that's what we are left with... a half trimmed cat; 2- tried to schedule my cat for a Saturday (the following Saturday was available), she told me that dogs will be in their office that day (indicating that wouldn't be a good day because the cat could get scared and again my cat wouldn't get trimmed); and 3- she told me that if cats are scared THEY CAN DIE ON THE GROOMING TABLE BECAUSE IT HAS HAPPENED BEFORE! Wtf?!? BASICALLY she was talking me out of trimming my cat completely and only having my cat scheduled for a bath. What's the point of contacting a grooming place to trim my cats hair and this is all I hear from the groomer HERSELF?!? I honestly could tell that she basically checked out (mentally) in doing any work for the month. I'm very unsatisfied at all the stuff I heard today. My coworker was listening and couldn't stop laughing at what she said. I had to inform her that we have a cat and two dogs. One of the dogs still intimidate my cat, but she hasn't died from it. Omg! I definitely wouldn't recommend this place, at least not with that groomer. Oh boy was calling to make an appointment at this place a BIG mistake. read more

The store is so cute! I can't believe they offer cbd with permission and it actually helped my cat by calming her. So many FIRST TIME EVERS *hearts* Staff and Noelia are ANGELS!! 0:) From the start to finish- seriously the appointment setter was so kind and informing about what would be best for not only me, the groomer-but for my cat's well-being too! This is the best groomer as they know a lot about a state of cat, such as being nervous or having anxiety-feelings 0:) I was able- THE FIRST TIME EVER, to bring my cat home without her having peed herself in the kennel lol. It's ok if that would've happened or if they needed to send her home early if she was in a not good state to be able to handle the stress of being in a foreign place, while being touched and shaved/bathed/combed/noises/etc. i had to take the chance even if I would still be charged for it and I was very understanding if they had to stop mid-way during the cut because I appreciate them sensing if the cat is having a panic attack, I get attacks myself LOL.. so to have someone notice this, is such care and kindness I think many humans ignore or don't feel for those who go through these! But to have tried with so much hard work and effort to complete the tough job, they did it!! *clapping* hahah not an easy task at all! I felt so emotional in a grateful and happy manner during the entire process due to them being so patient and caring to me and my cat. Noelia really took the time with my kitty and It taught me to not be so rushed with my cat as well. My cat had an ingrown toenail and Noelia suggested to try to get her to scratch on a post or those cardboards in which my mom had one at home and she's stratching or filing her nails on it right now! I was so happy I hugged my clean kitty and praised her but I think those boards are stress reliever too so it's very fun to see her get relief :,) or exercise from moving her paws on the cardboard. So they really help you get better at looking out for your cat in ways you didn't know were needed. I like learning so we can be cared for more :,) and nobody is judgmental which is super why this is a God sent Angel Pawlor hehe So not only was my cat able to get a lion cut that helped with matting of her fur that had accumulated, they help me be able to try to take care of my cat more by taking her for monthly bathes. They are so nice about my financial limitations too so nothing felt forced. I feel so thankful for the owner Jessica as well for having gone to vet school and teaching the first ever kitten school because I think like women, cats have not gotten much needed attention and to be learned about as much as dogs and men lol I'm just joking but this totally feels like the only place I can name that actually knows about the state of mind of cats or can feel them more. Thank you to every hand involved with helping my sweet fur baby! Honestly I don't feel like these words I've written convey how knowledgeable but Brave they are for willing to take in cats because even my sweetest cat is still a cat and cats can be cray cray Lol I think I am part cat with the dramatic personality at times so just thank you hahaha sorry for the jokes but the reality is, cats have the oddest personalities that randomly come out at times haha. I'm also so proud my cat was sweet because it's like the groomers are brave angels without knowing how the cat will react. Best experience ever and will continue coming back with relief that no matter what happens, you're in Good hands like Allstate commercial ahha 0:) read more

Cat Grooming by Jessica Paws - Bought these wipes to try :) - Pet Training Near Me - Arcadia, California

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I got my cat groomed here for first time and I'm definitely coming back! The staff is extremely friendly and helpful. And my cat looked so cute! read more

The Pawlor is so great! I've been looking around for a cat groomer and came across them on Yelp. They were very friendly and accommodating, and I would definitely recommend to anyone who asked. They also have other pet grooming services besides cats and dogs and I think that's great. Definitely will be coming back. Thanks Sydney, Tamara, and Daniel for taking care of my "spicy" kitties! Lol read more

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First time client and I'm very satisfied with the service provided to my pet. Making the appointment was easy. The staff was friendly and the groomer, Susan, was great. read more

Cat Grooming by Jessica Paws - Post-bath report card - Pet Training Near Me - Arcadia, California

So happy with my experience here. Jessica and Noelia handled my cat Dinah with such love and care. The place is so lovely and peaceful inside. Not to mention my cat looks wonderful read more

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It was my first time taking my fur baby to the groomers, and they did an amazing job! My baby came back so soft and so clean. She was in a happy mood and didn't seem upset by the experience. This means a lot considering my cat is normally very scared of strangers and loud noises. In addition, the gave a report card which advised how my cats coat was and what we can do to improve for next time. I really appreciated the feedback on what I could improve as a pet owner, and I will definitely be going back. Thank you so much for the amazing service! P.s my baby was groomed a week ago and she is still just as soft as she was when she got home read more

Great job on my cat! He is huge a Norwegian forest cat. They made friends fast. It's hard for me to manage him in a bath, so I'm so glad I found this place. No fleas and smells good. read more

They did a great job of keeping our cat calm during his lions cut. He tends to be very nervous about being at a new place and examined They took their time and although had to stop the service a little early before completing, I knew it was the right move for Simba as it was his first grooming experience. Upon coming home, he only hid for a brief moment and then came out very quickly and was his normal self--much faster than normal which makes me assured that they handled him with great care to make it a good experience. Highly recommend! read more

Mochi is nice and calm when I picked him up, he just wanted to get out of the car carrier lol. His nails are nice and trimmed, and so are his toe fluffs. He smells nice, but not overwhelming, from the full luxury bath. I wish I can be there, as it was his first spa day and I want to witness him being pampered lol. He does look strangely naked in his nether region cuz of the full sanitary trim. But it's expected, and I'd rather him looking strange down there than to gag while cleaning his dingleberries. Once we got home, he's just his usual self, no running away, no hiding. So I can see that the groomer here is nice and gentle with him. He does lick his nether region a bit since he's not so used to being so furless down there lol. But that eventually stopped, and he just go about with his usual daily nap lol. My mom had a good laugh when she saw his sanitary trim, and when I told her his groomer thought he's a girl cuz he's so pretty lmao. I really like the cute complimentary pink cat bandana that's fit for a very pretty boi he usually tries to take his collar off, so I'm surprised he's okay with the bandana on. Also appreciate are the lil report card he got about his behavior and state of his coat, skin, ears, etc. Overall, will be back again. read more

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I have had my cat groomed by Jessica twice and I am so happy to have found her. She does an excellent job. Her hair cuts are amazing. I have tried the Lion Cut and the Kitten Cut. They were both great. My cat looks so good. Jessica takes great care in her cuts and everything is even. Not like some shops that the cut is uneven or shaved down to the skin. My cat is also not stressed in the least when I pick her up. I was also impressed with Jessica's kindness. The last time I was 1/2 hour late for my appointment because we had to drop off the dog at the vets on the way because he was very old and sick. They said they only had time to do a bath that day and I would have to bring her back the following day for the cut. When we returned to pick up the cat, she was bathed and cut. Jessica had learned that we had to put the dog down and she worked a miracle to get my cat done that day so I would not have to come back the next day. Jessica knew better than I that I would be in no shape to come back the next day. Her thoughtfulness was very much appreciated. read more

Jessica treated my cat with kit gloves. She made my cat look awesome. Cotton badly needed a cut because it can get very hot in these parts of the San Gabriel Valley. So she washed and trimmed Cotton and Cotton loved it. When I picked up Cotton after about 3 1/2 hrs. Cotton's new pom pom tail was swaying back and forth. That alone told me that she appreciated the wonderful treatment she got that day. read more

Where do I even begin? From the moment I contacted Red Carpet Cat grooming Jessica made the experience exceptionally easy and responded quickly. I have a long hair cat name Lilo who really needed a shave and bath and it was her first groom. It's safe to say that I was nervous about having Lilo handled and washed by someone but Jessica was very professional and friendly that my nervousness was diminished. Jessica explained to me what type of cuts were available and even suggested one due to it being Lilo's first time and not knowing how she would react, suggested a style that wouldn't over stress Lilo. Well, Lilo did very well and she apparently even enjoyed the bath. :D Jessica did an amazing Lion cut and she seems very knowledgable about skin care and cat health so I learned some information that will help me keep Lilo better maintained between grooms. For future baths and grooms I will definitely bring Lilo back to Red Carpet Cat grooming and I highly suggest all cat owners, especially those who are looking to make their cat's first groom experience wonderful, to take them here! Thank you again for the wonderful service that you provided for my dear Lilo! read more