Matt (the owner) was very helpful and communicative via email and phone for what we wanted/needed…read more We worked with Joe at the shop, who was great answering our questions and steering us through test rides. We got the perfect e-bikes for us, what we felt was a great deal on them and a bike rack, with excellent customer service! We'd highly recommend this bike shop!

Reasonably priced Bicycle Repair Shop in the Frederick Area that gets the job done. I came in for…read morea tune up and training wheel installation for a bike that belonged to a family member. The owner Matt did the tune up himself efficiently while I watched, and provided excellent pointers on seating position, explained what the issue were with the bike etc. The training wheel installation was smooth, even though an extra part was required, he ordered the part, didn't price gouge and reached out to me via email as soon as the part arrived and was ready for installation. Dropped off the bike and work was done the next day. Another email was sent to let me know me know the work was done. Definitely would recommend Mark and Joe to my friends if they need bicycle repairs done in a quick and a timely fashion. No complaints, I would just say for some customers they would prefer a phone call instead of an email to let them know the work is done, but I prefer the latter so no complaints on that point.

Update on the shop - it's now run by Oscar Jr and Bri. Bri is super helpful and extremely expert on…read moreall bike brands, even the most recent/advanced brands. Bri was quick to help without trying to push any extra service or products. This shop is all about helping you have a safe and fun bike experience and not trying to oversell like a lot of larger bike shops.

Great service and advice on my mountainbike. I will use Oscar for my future needs. Support our…read morelocally owned businesses. Just be aware they moved to the plaza across the street near the Starbucks at 12119 Darnestown Rd.

Owner was very helpful with fixing bike and advice on picking bike accessories. The shop is very…read morenice and stocked with bikes and associated accessories. Highly recommended! We will be back.

Great local shop! Travis squeezed me in when I needed a couple of emergency repairs and got me back…read moreon the road. He's knowledgeable, and the quality of his work is excellent.

I had a great experience here buying bikes for my kids. I accidentally broke the brake lines a…read morecouple months later on one of the bikes while untangling it. I took it back to the store and they fixed it on the spot with no charge since it was less than a year since I bought it.

Had a chain break and they fixed it for free. Even adjusted the handlebars. Super friendly and…read morehelpful. Will definitely be back.

I came here to get my son fitted for a snowboard and boots. It was a super busy day because it was…read moreright before a weekend with a snowstorm, but everyone was super nice, professional and helpful. The rates for renting equipment for skiing or snowboarding are reasonable and definitely more economic than renting at the slopes. It was easy to create a profile get questions answered and browse the shop. I'm super lucky that I live nearby, but I overheard that folks drove 45 minutes to an hour to get here because of how great the staff and selection are.

We visit Sun & Ski Sports often during the winter months. We do seasonal rental for our youngest,…read moretuning of snowboards and skis, and winter gears. They have exceptional customer - we never feel pressure to buy anything.

Great selection and very nice folks to work with:). I ended up purchasing a used recumbent from…read morethem. Was VERY happy with the bike. Will purchase my next bike from them.

Got me a new bike! Thanks to Mr. Larry and Greg's assistance. I called them to see what inventory…read morethey had on high performance foldable bikes. When I arrived they had 3 ready for me to hit the road on a test ride. This was my 2nd foldable bike, but my 1st high performance one, so I wanted something that I could grow into skill- wise. I got on a Brompton which felt amazing to the tune of $3,200 (a bit out of my price range). After all my research, I thought I would leave with a Montague, but the ride was just mid and the style wasn't cool. But when they put me on the Dahon-the ride was smooth, there was easy access to speed, and the gears handy to my fingers to switch. Like a 10 year old, I hollered out "I want this one!!!" Light weight, made of aluminum, attractive, modern, slightly used, and still under warranty, they gave it to me for $200 under the market price value. I highly recommend Mount Airy Bicycles, with over 6,000 bikes in inventory, you're bound to find something especially for you. Customer service and knowledge were top notch. Larry predicted that I would get the Dahon. Greg showed me all the mechanics of the bike before I left and we added a drink holder. I'll be back in a little under a year for a check up. Between Tony's BBQ, Jimmie Cone, and test riding all day, this was a lovely day trip!

Nice selection of footwear. I visited REI recently for first…read moretime. Located @Pike & Rose. Seeking new shoes designed for walking/support. I was not disappointed. I took a minute to find an associate to get shoes. Once associate arrived I tried on several pairs & select an idea new pair of shoes. I also saw a wide selection of clothes for various outdoor activities & indoor fitness. Great checkout customer service.

Great store. Bad location. Had to stop my tesla and reverse when at the parking entrance by…read moreChipolte. Toll? Need to send me a text to my cell phone? I left---got lost in the one way streets---then pulled over in a warehouse to get my bearings. Then had the Tesla drive me back to the DOOM REI and face the parking charges and phone number... All to try on a pair of hiking shoes. This sucks! You need a new/old store---somewhere else---how about Rockville plaza or somewhere else close with a FREE parking lot. Lots of empty existing store fronts in the area. WTF. Oh yes the toxic dumpsters and port-a-potty's in the parking garage(s) on both sides of the street 20 feet from the front door are a nice touch. Ohhh the odor? Once inside I wish it was at RIO or somewhere else where I don't have to give my phone number to park.

I have a son whose sports are getting more expensive so when I was looking for lower cost options…read morefor high quality baseball equipment and clothing, this place came up. The opening hours are limited but I was able to get in on a Saturday right after practice. Lots of families were there with the same idea. Just be prepared to be patient to find parking because the location is in a warehouse/garage district. The staff were very kind and helpful in showing me where the bats, batting helmets, gloves and other supplies were. Think about this place like a thrift store - some items are in great condition, some are passable and ok for a season, but you may have to lower your expectations if you are looking for super low prices. But knowing that some new bats are $100+ or even upwards of $250+ a pop, getting a decent one for 50% off retail is great when you don't have the luxury of waiting for sales. And if you are conservation minded like me, the fact that this stuff isn't just getting thrown out and can be used for others is a plus. They also obviously have softball, football, hockey, soccer, and other sport supplies in stock. And the store did not smell like a nasty locker room, which us a great sign.

Stopped by a few months ago to sell some gear. They took my stuff and wrote an order but didn't…read moregive me a copy. They said I'd get an email and my bad, I was dumb enough to not get a receipt. Took my gear and I never got an email. I emailed them, nothing .... I would not recommend consigning anything with them. I'm out whatever my gear was worth.