I went to this location for the first time on a Wedneday afternoon and there was a bit of a line. I ordered a salad bowl with supergreens, brocolli, falafel, pickles, olives, cucumbers, and pickled onions with lemon tahini, crazy feta and eggplant dip. They were out of falafel by the time it was my turn in line, so I had to wait 15 minutes for a fresh batch. The food was pretty good! And the falafel was delicious, especially having been freshly made. They even gave me extra to apologize for the wait. My only complaint is that the side pita that came with the meal was stale and hard, which is why I deducted a star. Overall, it was a good meal! read more

I love CAVA! But this location needs a new manager or shift lead--customer service is bad, I've gone to other CAVAs and I know 100% they're not following the recipes for anything, lentils are always raw, and once they close early, does the AL knows?? read more

Ryan gave great customer service! Great food would come here again. Shop cava, I ordered bowl read more

CAVA - Salad Near Me - New York, New York

Foods dead cold (I don't think the hot table is hot?). Rice is cold, steak is cold, chicken is cold. I ate in too, so it came cold from the "hot" table. Eat only if desperate. read more

I think it's a decent amount of food for the price. I like the different sauces and the chicken is very flavorful! I would prob order ahead of time because there does seem to be a line. It is similar to naya but I think I prefer the flavors here better. The pita chips are SO good!! I could prob eat a few bags of these. read more

To start, I'm not trying to hurt CAVA. I want them to improve. Cons - Food portions are small - Nice workers but NOT accommodating. All I wanted was hot veggies and chicken bowl but because those two items are at the same station, they wouldn't. I blame corporate for this, not the workers. - They put the avocado on before telling me it was extra. User error and forgivable. But being in NYC and everything being costly, please do better. - Almost zero English with some of the workers. I speak a little Spanish and think it's fine as a secondary language but given food allergy concerns, communication is a must. CAVA should offer a program to teach the basics relative to the job for these folk's so they have a fighting chance and the customers are getting what they ordered. Pros - Foods fresh - Friendly Staff read more

I go to this Cava often, yesterday November 5 2025 where I'm greeted by an amazing cashier who got on the short line right before the lunch rush. After ordering food, I forgot to get a drink and almost walked out of the store. Go back to the cashier, and an employee named Diamond said hello to me. I said hello. I told her I forgot the drink. Diamond said the next time you will have to go to the back of the line and not skip! Lol, she almost got the best of me, but I said I just got food and forgot a drink. I showed her the bag in my hand. She repeated with her attitude. The cashier understood, but the gag is that the person behind me was still ordering toppings for his meal. Literally, Diamond is unruly and didn't listen to the facts. Again, the cashier was great. Diamond needs better customer service training. read more

I tried Cava after ages and it did not disappoint. Very flavorful chicken and other condiments (the a hug is amazing). One star less because of the really small portion though. read more

CAVA - Custom bowl with hot harissa chicken, pickles topped with schug - Salad Near Me - New York, New York

i cannot lie, my food here is always good- but, everything else is often lacking. i placed an order for a timed pickup, and it said they were out of pita bread and chips (i wasn't there are the time and couldn't verify). i got there five minutes after my pickup time and asked for my order, and then waited while the cashier called for someone to make it, which i thought was crazy considering i had ordered it for a timed pickup (because i was in a rush). while i was waiting, i noticed that they had both pita bread and pita chips there, so their app was incorrect. I was annoyed, but also didn't feel like going on line to go buy them. another 5 minutes pass (now 10 minutes after my order was supposed to be ready!) and i notice my order sitting on the shelf behind the cashier! i apologize for bothering her again and ask her if i can have it, and she passes it to me without a word or even eye contact. the food here is great but the service is not the best- if you're in a rush, maybe not the best time to go! read more

This is the worst CAVA I've ever been too. The pita and hummus chips were cold. My chicken shawarma wrap was cold to the point where I was tasting literally ice in my food. I was crunching on little bits of ice. The girl working the register was completely zoned out and missed multiple order notes which I just ignored out of being lazy and not feeling like dealing with it. I asked for a water cup and she charged me for a large drink - again, me being nice and just ignoring it because I was exhausted, running on fumes. She put some sort of spice on my pita that I didn't ask for that completely ruined it. I was willing to ignore how bad it was at first but it surpassed my low expectations and I trashed it about four bites in. Avoid this place like Chernobyl. read more

Had a great hearty full bowl that I built. Braised lamb, which i didn't know cost $3 - I wish that was better advertised. I got all the toppings minus cucumbers. It was all really good and I was super hungry. Huge portion. Total came out to $17.50, a little more than I expected to play. Cristal and Elena were super friendly and in super happy spirits. Elena offered me a cup. Really nice staff that welcomed me so kindly. read more

CAVA - BYOB - Salad Near Me - New York, New York

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The food is amazing and the restroom are super clean. Amazing for a shit! The staff are really friendly.

Location is clean and has good amount of seating. I always order through my phone for pickup. sometimes they take a bit longer to prepare items bc of the sheer volume of customers so I order it a bit earlier. But I never had issues with the food, bowls were always great! read more

excellent !! food is delicious. servers do a good job with portion. order came out fast and accurate.

I'm a big fan of CAVA as it's healthy, but filling as well. This is basically Mediterranean bowl that you customize from the base to protein to toppings and sauces. Do note the extra charge for certain meats and items, but I got my bowl for ~$13, which left me happily full. Great, quick meal when you want something healthy and tasty. read more

CAVA - Custom bowl. - Salad Near Me - New York, New York

Jasmine was the best. So friendly. Can't wait to come back. Cava is always so tasty. You can never go wrong

Upon visiting this Cava on 15/05/25, at 1430, I was a bit disappointed when 'Jenifer' told me she couldn't give me a military discount on my food. I eat a cover all the time and I always get a discount, but she refused and claimed that the discount was only for police and fire service members. As a member of the armed forces for years, I find this disrespectful to say that we can't get a discount, but only police and fire can. read more

Cava is the fantastic DC-based quick service chain that's finally come to New York, and it's reason to celebrate. In the crowded "custom bowls & salads" space, Cava stands out with super healthy, super flavorful, super filling, super customizable options. The app is fantastic and highly recommended. You can customize your order easily, including requests for more or less of any ingredient. And their order and pickup system is very efficient. The "Super Greens" make for a really rich and gut-friendly salad base, and the basic grilled chicken is a winning and affordable protein choice. read more

The ladies at this location are extremely rude. Not sure if they were all having a bad day but their attitudes are extremely unprofessional.

Ileana is my queen!!! Took the best care of me after a long work day. That's my girl!! Will visit anytime I work in the area

Decent little Chipotle like place that serves Pita or bowls. Same type of make your own line popular at many different places. Serving size is so so. Meats appeared dry. I had the falafel and they were old and had been sitting for a bit. Dry! Staff was friendly. There is a chipotle right next door and that may be a better more consistent offering. Price for 2 bowls and 2 waters was $33. read more

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Tried cava for the first time pretty recently. This location gets pretty busy especially with FIT right across the street. The food is fresh and the staff is kind and provides quick service. Not a ton of seating which isn't a huge problem since it seemed most people take their food to go. I appreciate that you are able to ask for more toppings without being charged. The food is a bit pricey for what it is, but comparable to most places serving similar food (sweetgreen, naya, etc...) read more

I had a party of several people with various different food restrictions, and Cava catered to everyone! The service was friendly, and the line moved quickly. Everything was extremely flavorful, and I loved how many customizable options were available! I ordered a greens and grain bowl and took it to Bryant Park, which was wonderful. Generally, the Times Square area doesn't have great food, but this is my new go-to in midtown! Highly recommend! read more

My kid and I popped in for a quick meal during our first night in NYC. She is a super picky eater and the staff was very helpful and accommodating. The kid's meal is a great deal with great choices for various diets and preferences. The store was clean and had lots of seating as well. read more

Would like to give this place a little credit for opening up a restaurant during very hard times. This was previously a deli/food spot that was very elaborate and successful. It shuttered during covid because it could not sustain without the crowds and business that came during pre-pandemic times. For another business to take over this location in the current state of affairs, speaks volumes in audacity and commitment. Therefore, it does deserve SOME credit in terms of their operations and a drive to become a business for the neighborhood. (In addition, staff shortage is a reoccurring matter across the US at this time, so please be forgiving.) This is a fast fine dining place, that resembles chipotle and subway assembly type of cuisine. There are already several locations in Manhattan, which has done very well. This restaurant stands out in that it offers healthier options, open and bright decor that creates a sense of a modern flair, and an intent to cater to a diverse crowd. During their grand opening, this spot offered free lunch to allow for an opportunity for customers to try. That is not an easy feat, considering the expenses they were willing to invest in. The line for free lunch seemed endless. During my visits here, I did pay for the food. Lunch time is busy but the line does move. The price point is on the high side, similar to the fast/casual fine dining theme-like restaurants. In terms of the food, it was all very solid. Customer service was on point and ultimately, the overall points that mentioned above should all be considered as a whole. My only sort of complaint was that the portions were a bit on the small side, even though the menu indicated that you can choose as many toppings. read more

I had an issue with one of your employees regarding my order today. I asked for a bowl with chicken and falafel, but they added two portions of chicken along with the falafel. When I explained that I hadn't ordered the extra chicken, they insisted I pay for it and made me feel as though I was in the wrong. However, this was clearly a misunderstanding on their part. Suggestion to the crew: when there's a mistake, it's important not to make the customer feel at fault. Just own it and correct it. Additionally, I've noticed that this location pushes orders ahead and ask what you want while you're still way behind other people, which leads to having to shout your response and not being able to see the options that they are asking you about. You really need to wait for customers to reach each station directly, so orders are more clearly understood. That's probably why you misunderstood what I was ordering. This happens almost every time I'm there and I have not experienced it at any other location or any other build your own bowl restaurant. Lesson learned on my part--I'll be ordering online from now on to avoid these issues. read more

Thank you Cava for the amazing service and food! I look forward to my favorite meal of the day with you guys

Converted me from chipotle for sure My bowl consists of: Half rice: half greens, harissa honey chicken, tomato and cucumbers, tzatziki, spicy hummus, harissa, corn, extra pickled onions, crazy feta, cucumber. If I could have this once a week I would read more

I recently changed jobs and found this place online. It a short distance from the job. The overall decor is like your typical salad bar. The service was nice. There was a mixup with the order and the staff got it sorted right away and also offered me a small well drink for the trouble. Sadly the salad left much to be desired. It was kind of a soggy mess. read more

First time and was so good! Jamar hooked it up and make my experience 10x better. Everything tasted so fresh. 10/10!!

not bad not great! It tasted fresh and fed me but not my favorite mediterranean food! Good in a pinch! the spiced chicken was a bit too spicy for me so i was struggling! read more

CAVA - Salad Near Me - New York, New York

Food was great. Lots of things to choose between even the drinks. Love they have large bags to put food in especially take out. Very busy, however saw clean tables to eat if eating at restaurant read more

Amazing costumer service. I think I had Diamond was her name, very sweet kind lady! Best experience everytime at this location :)

Got a mixed greens/grain bowl with a full human nail inside. Absolutely disgusting, noticed it while chewing had an extremely weird consistency and spit it out. read more

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This salad was supposed to have no dressing. It was a soup... completely covered in oil and inedible. They wont answer the phone and I can guarantee they wont fix it. read more

CAVA - Disgusting soup of a "salad." - Salad Near Me - New York, New York

I'm going to keep it 100% I love cava so much I'm willing to look past the terrible customer service some of them have in there. Just simply creating a bowl is like pulling teeth for each ingredient you ask for...like yo, I shouldn't be nervous asking for some corn and red onion on my bowl. They got me feeling like I'm wrong for asking?? Like my fault, let me just get a bowl with nothing in it so I don't step on anybody's toes. On top of that, some of the workers just look like they don't even want to be there. Which I understand because nobody wants to be at work-- but dang, why act like I forced you to work here?? Either way, the food has been really good but customer service definitely needs some wd-40 on that cause it's a lil rusty. Bless! read more

I was inappropriately shoved by an employee. I was on the checkout line, on the phone, when an employee, taking out the trash pushed me aside. I put down my phone, asked him for an apology and after revealing he was the manager, refused to serve me. Other employees have served me a Cava bowl before, and I've never had an issue here or anywhere really. Attitude of the manager was unprofessional and deserves being called out. read more

If it's your first time and you go during rush hour, you might be overwhelmed. The workers try to speed up the line, however the choice list for your meal is posted on a glass in front of the person who is in front of you. I had to tell the worker that I couldn't see the topping and had to wait for the person in front of me to move up. In terms of food, the service size is average and the quality fresh. Due to the overwhelming and lack of visibility of the list, I created a custom bowl and wasn't sure what it was, but it tasted great. Cava does nail down their seasoning, if I go back I would try one of their signature bowls or go during a non-busy time. I do wish they added a bit more protein. read more

CAVA - Custom Bowl - Salad Near Me - New York, New York

Cava is fine. I found the food to be good if I stuck to the basics. No need for the dressings. The hummus was pretty good. This is really a Mediterranean Chipotle. Service is fast and the place is clean. Prices are good for what it is. Would be nice if they had some lower calorie options. I am not much of a fast food guy, and this will not change me. read more

Food was fresh & delicious. I highly recommend the honey or spicy chicken. (If that's your thing.) 10/10 recommend