Had to get some tools for a quick fix on an investment property in Scottsdale and these guys laid…read moreout the red carpet for me! I was a random out-of-towner, still in my suit from my meetings and needed some basic help. These guys bent over backwards to tend to my needs. Harbor Freight needs to recognize this behavior and reward it. But, I love the brand and the huge assortment of tools for better prices than the others. I always start with HF and if they don't have what I need, only THEN. do I start shopping elsewhere. Great job guys! Great job, as usual, HF, and if you need tools! This is the place to go first!

My husband loves this store so I frequently tag along. He finds great deals on tools. Not always a…read morename brand, but sometimes you need something you will only use twice n your life and this is the place to buy it. Somehow, I always manage to find something I didn't know I needed and it is a great place for little gifts or stocking stuffers for guys that aren't more sox. A telescoping magnet, a headlight hat band, etc. are all things that are nice to have. Staff is friendly and very helpful (even when I don't know what I'm really looking for) and their sales are great. There are often freebies which can be a great prize for grandchildren. It's worth a look.

A little pricey, but nice people who are friendly and always willing and seeking to help. Unlike…read morebox stores, you never have a problem finding someone to ask a question, and their answers are usually very helpful.

Terrible store manager that clearly doesn't care about his employees or his customers. Sad stuff…read morethat affects all aspects of the store including selection and value.

This Karsten's Ace is located in The Shops at Dynamite Creek shopping plaza. The Ace stores I have…read morevisited have always employed friendly staff. The old time charm and neighborly feel I get is always welcomed. The store is organized and clean. Shelves are well stocked. There is a good flow as you walk from aisle to aisle. I can usually find what I am looking for. In the cases where I might have a question, staff are more than willing to help and do it with a smile. Shared parking lot and WiFi in the store.

Okay. Came here for a propane exchange because it's very close to the house. Jordan and the staff…read morehere are friendly and helpful. Prices are a buck or two higher than the place where you chase the orange aprons for service, but I like to support local. I was BLOWN AWAY by the barbecue section here. It's a seeet little secret stash of dry rubs, sauces, and in stock equipment that is mind boggling. I bought some Bone Suckin Dry Rub and can't wait to sprinkle and enjoy. I will definitely be back. Hardware? What hardware??

A friend recommended Spencer's TV & Appliance for great prices and service. She was 100% correct on…read moreboth counts! Although I couldn't remember who she worked with, I was fortunate to meet Cris Drake. I truly appreciated his professionalism throughout the process. He is personable with a no-pressure demeanor. I appreciated his honesty and noticed his consistency. He meant what he said and never changed the products' pricing. NO "bait and switch." He was patient as we went over payment options as well. In the end I was pleased with my purchases and couldn't wait for delivery! That process also went exceedingly well. I was notified when the delivery would take place. The men were on time, pleasant, efficient, and cleaned up after installation. Later the same day, Cris Drake called to see if everything was to my satisfaction. It was. It is. I am so happy to recommend Spencer's.

UPDATE: Spencer's read my reviews on Next Door and on Yelp. Late last week, they reached out. The…read moremanager from the 43rd Avenue and Peoria Avenue store came to my home on Friday, July 17, inspected the dishwasher, and the next day, July 18, a new KitchenAid dishwasher was installed. This has restored a great deal of faith and respect for the company, but I still have bittersweet feelings because it took more than 3-1/2 months for Spencer's to take accountability and do the right thing. After being a loyal customer for almost 35 years, I will shop at their store again, but with caution. My hope is Spencer's continues steping up and treats their loyal customers with the same loyalty and respect that is given to them. ******** I just want and need to give my neighbors a heads-up on the decline in trust and service from Spencer's Appliances. I've lived in my house for 30 years, so I have replaced a lot of appliances. All of my appliances were happily purchased at Spencer's. I bought a KitchenAid dishwasher in early November 2025 and absolutely loved it until it stopped working in early April 2026. I called Spencer's, and they gave me a number to call to set up arrangements for the warranty repair. I had to make continuous calls to Spencer's and their repair service throughout a 3-month period (and SIX service calls). Yes, you read that right... THREE months to get a 5-month-old dishwasher repaired. It was finally fixed last week. It was a leaky gasket. A measly gasket that was missed in 4 of the 6 service calls. Spencer's had excuse after excuse for this taking so long, yet didn't stay in contact with progress reports or apologies. There have been two times in the past couple of years that I have defended Spencer's here on NextDoor when some of my neighbors complained about their service, and now I understand what my neighbors must have gone through, and I apologize for not listening to you more closely. I have three appliances that will soon be 10 years old, so I know they will need replacing soon (as we all know, they don't make them like they used to), but I'll tell you one thing, Spencer's Appliance will not get one more nickel from me. And if I can save someone from going through the stress they put me through these past THREE MONTHS, my job is done. BTW, I'm a senior on a very limited income, so the close to $1000 (when all was said and done) I spent on that dishwasher was not an easy purchase for me, but very arthritic hands make a dishwasher a necessity for me.

This place is always so helpful. Today I was helped by Michael who went above and beyond to help me…read moresolve my problem. I really appreciate all that he did. Service like that keeps me coming back!

Good place, they sell mostly in bulk though. Great customer service. Would recommend this place…read moreespecially if you buy in bulk

We are long-time users of Dunn Edwards products. The quality and longevity of their paints are…read moreconsistent, goes on easily and their employees have always been very knowledgeable and helpful. An idea for a dyi project recently brought us back to this location and I was surprised and appreciative when the employee politely suggested that our plan was really not workable. He could have just sold us some expensive product to create a mess with. Instead, he gave us his honest opinion which means we can trust him the next time.

Dom S. is the man to see. Very helpful, very knowledgeable, and very charismatic. Helped us to find…read morethe correct color for our existing trim from a small chip of paint we were able to obtain and put our mind at ease with their matching process. He is a MVP in my book! Thanks Dom!

LL installed Brazilian Koa hardwood flooring to my whole (except the kitchen) house 10 years ago…read more Went back to the same store with a piece of my flooring and the sample of Brazillian Koa they had in the store matched my current flooring. Wanted it installed in my kitchen. The flooring they installed in the kitchen (see picture) is NOTHING like the Brazillian Koa sample they had in their store. I have since learned there are multiple kinds of Brazillian Koa. The sample in the store was not the Brazillian Koa that was installed in my house. I knew the width of the wood had changed, but the color should have been the same. Not even close!! When I voiced my displeasure, I was told I had to open all 16 boxes and inspect each piece of wood or the wood was mine. Hate it! Do not use this establishment!!

I cannot recommend LL Flooring (Scottsdale location) to anyone especially small business owners…read more My flooring was delivered to Scottsdale and then sent out of state without unloading it or even giving me the chance to pick it up myself. I received an email from the store manager confirming I could pick up my order Friday, so both my husband and I took the day off work to make the 3-hour drive. At 4 PM the night before, I was told the forklift was "broken" and my material couldn't be unloaded. When I called, the employee was sarcastic and dismissive, and the manager minimized the issue by telling me to "think how we feel." He then claimed he had "just reordered" my product but when I checked through LL Flooring's customer service line, they couldn't even confirm that. Now I've been told I'll have to wait until October 7. This has caused: * Lost wages for me and my husband * Multiple contractor reschedules (at my cost) * Serious delays in opening my dance studio, which depends on this flooring What's worse: LL Flooring has refused to expedite my order, deliver it directly, or provide an in-stock alternative at no cost even though these delays were entirely their fault. This has been the most unprofessional experience I've ever had with a company. Miscommunication, broken promises, and no accountability. If you value your time, money, and peace of mind, do not trust LL Flooring with your project.

We bought a 20 year old home that needed a back patio makeover. I am a BBQ guy, and there are…read moreplenty of options on line and in the Valley. After doing my homework I went into the store where I met Tony. First of all, he is a great listener, and after only a few minutes had completely understood my situation and objectives. He helped me sort zero in on the right grill, side burner, under cabinets, etc., offering tips as we went for me to like what I saw or keep moving. Bottom line is that he then discounted everything. No way could I ever get that service online nor would I expect to duplicate that price, free shipping on the exact day (a few weeks out in the future) when I wanted it. But here's the icing on the cake: one of the Blaze stainless steel cabinets arrived with door/drawer handles missing. This was the one in a million sealed box that somehow missed parts at the factory. I called BBQ Island/Tony to explain. I assured them that the box was still in my possession and had been searched many times, and they sent via Fed Ex replacement parts - no charge for parts or shipping - to me. Wow. For all the reasons I've explained above, and because I'm so delighted with everything I purchased and had installed, I give BBQ Island my unconditional endorsement!

Top tier fried chicken and exceptional sauces. Friendly workers. Nothing really competes with it.read more