We had a few tile projects needed around the house to prepare to sell. Eric replied quickly, gave…read moreus a fair price and had everything handled within a few days. He even adjusted the plan to work within my budget when one of the projects turned out to be prohibitively expensive. We would definitely hire Eric again.

I hired Eric to refresh my 1950s tile grout and terrible calking job in the shower and vanity top…read moresomeone had done previously. It's so much cleaner and crisp now! Eric was pleasant, communicated well and his price was very fair. Once he started the job he actually discounted it significantly when he saw that the tile wasn't as bad as previously expected.

After a brief back and forth, Randy came over to my house to assess the work I needed done on…read moreexisting tile. The tile in one bathroom was discolored, and he said it could be cleaned and sealed, and we needed tile flooring in our other bathroom replaced. Randy was friendly and approachable, and I planned to see how the smaller project went before hiring him for the larger project we needed tackled. Unfortunately, the experience was awful. A subcontractor/employee showed up on the agreed date to clean and seal the tile, and spent a couple of hours what sounded like physically scraping the tile - not what I expected. His coworker showed up a couple hours later, and told me that this plan was not going to work - that even if they could get the tile clean and seal it, the staining would come right back. He told me to have them leave, because Randy would still charge me for them being there. I went in the bathroom after they left, and it literally looked no different except there was dust everywhere - they did not clean up. I waited for a follow-up call or email from Randy - nothing. I was mad, but decided to put it behind me. A week later, I received a bill. I wrote a very frank email to Randy explaining my disappointment with the workers sent, the fact that no work was even done, and my confusion that he didn't even bother contacting me afterward. He apologized profusely and said he would follow up with me the next day. He did not follow up with me about the work, ever. But I have still been getting bills from this company!! I have emailed him multiple times, and he's told me to ignore them, but that is not an acceptable response - every time I see one of these emails, I am newly angry about the time I wasted on this endeavor. I gave him plenty of time and opportunity to make this right, and he did not even bother to try. I am writing this review because once again, I have gotten an invoice for this "work". Would not recommend.

This company did an excellent job regrouting my entire bathroom including the shower. The tile is…read morethe 4"square ceramic you rarely see anymore...Now, it looks brand new. Highly Recommended!

Dan is amazing. Old school professionalism shows total respect for your house not just the job at…read morehand. The two showers/ baths look great. He's a real nice guy as well. He did everything I asked and a little that I forgot to ask. If you need grouting done right call Dr Dan the Grout Doctor. You'll be glad you didi

TL;DR if you were looking for a sign to hire Dan from Grout Doctor, this is it!!! Dan made our…read moreshower feel and look like a fancy hotel shower! I bought a townhome in 2022 and the previous owners were super dirty and the shower was no exception. We did our best to clean it when we moved in and eventually accepted the dirty floors and grout. The shower was badly caulked and mold got under the silicone in every corner and I hated looking at it. Tried to scrape off the old caulk myself but it took way too long and I realized the grout underneath was crumbling. Called Dan, he answered immediately and sent me an estimate. Dan is super friendly and gave me a lot of details on the work he would do on the shower. I had reached out to another company about it but honestly they were super curt and I didn't get the warm fuzzies from them, unlike when we spoke to Dan. But WOW - the attention to detail. Dan cleaned and scrubbed every inch of the shower, including the glass. And he got some very tricky stains off of the shower knob and the floor. He added new grout wherever it was needed - in the exact color match too. He also added sealant all over and a special caulk with sand in it that will flex as the house expands and contracts to prevent the grout from cracking. I just used my shower after the 32 hour dry period and it was absolutely amazing. It felt clean and new and because of the sealant Dan applied, all the water beaded up nicely and I can tell it will make the shower super easy to clean. Absolutely stoked, I've had a lot of contractors in and out to fix the place up in the past 2 years but this is one job that I'm probably the most excited for. And the price was very reasonable!! Thank you SO much Dan!!!

I could not be happier with the work Mark and his team did for us. They re-tiled our bathroom and…read moreadded tile to our old fireplace. He is professional, knowledgable, responsible, and especially hard working. We will definitely work with them again on future projects.

Mark and his team did a great job on our porch steps! We opted for a Spanish style inspired design…read morewhich turned out to be way more detailed than I knew. Mark was very helpful along the way and guided me through the process, providing recommendations and clear instructions on what was needed. Very clear communication, timely, responsive, and professional. You could tell he and his team were knowledgeable. Out of all the quotes I got Mark was well positioned, affordable but also reasonable for the amount of work involved with clay tiles. Would work with mark again on future projects.

Had Nir come and deep clean my tiles and grout and then my carpets a week later! Great price…read morequality, and service! Would definitely recommend

Nir was able to clean our rug and couch with short notice, he did a great job. His price is very…read morereasonable. I would def recommend him!

This is our second time hiring Eshed. For some reason, we always hire Eshed for projects that are…read morenot - supposedly - his core competencies and Eshed has never disappointed us! Our recent project was to re-do our deck. We had two options: 1) hiring a deck contractor we didn't know the quality of work and the professionalism or 2) hiring Eshed who was not a deck specialist - he's an expert now! - but who had done an amazing job for us before. We decided to go with Eshed and we didn't regret it at all! For the second time Eshed did an amazing job for us. Our deck looks fantastic and everything went very smoothly. Eshed prepares everything before he starts the project so there is no bad surprise along the way. He shows up when he says he will. So it's really a pleasure to work with him because there is no stress at all! He's a perfectionist and that's exactly what makes a contractor an excellent contractor! Eshed - Thanks for the awesome work you and your helper Isai did at our place this time again I'm sure we'll come up with a project #3 for you. Stay tuned

If you are looking for a simple repair or a straightforward project, Eshed may be a great option…read more However, if you are looking for very utmost craft, precision (ie. 1/8" grout lines), working with curved tile shapes and expect a professional partnership throughout where there is no harassment and unsolicited comments beyond the scope of the agreed upon project, then this is not the small business for you. I, too, found Eshed via his five star reviews but was completely disappointed with the way the project unfolded. The initial project quote was 15 business days. Though I had to unexpectedly travel for work and attend jury duty, I ended up being without a kitchen for 2 months. Expectations were not met. Partway through the tile project, my closet broke and a closet expert came to assess my storage needs while Eshed was at the property working on the kitchen backsplash. While showing the closet designer my dresser drawer, it tipped over due to all the drawers being opened. We called Eshed in to help us rotate the dresser back upright and I thanked him for his help. I carried on with my closet consultation. At the end of the work day, while Eshed and I were discussing progress, Eshed made a comment about seeing all of the underwear in my dresser drawers and breezed past it as if it was part of standard conversation practice. In addition to this, while wrapping up on a Friday, he has sent me photos of where he's headed for the weekend and at one point even verbally suggested that I go with him to climb rocks on the beach. These instances, though not tied to the project, demonstrate a lack of professional standard that I expect from the highest quote that came in during my research for a quality tile installation. When all the tile was installed, right when the first wall's grout was applied in the kitchen, I was shocked to realize that the spacing that we were aiming for (1/8") was not at 1/4" or greater in some areas. I asked him if he used spacers to control the spacing and he said no. I asked him why he didn't use spacers and his response was aloof, telling me it was inefficient. This is not the bar of craft of excellence once expected from a project where the tiles cost more than the labour and the labour was already the highest bid across 5 businesses. Upon project completion, the matte black door knob on my front door looked like a blender had been taken to it because of all the broken tiles he was managing while going in/out of the property to cut tile pieces. I pointed this out and he did not make any suggestions to make this right or compromise. Lastly, he had an unprofessional meltdown in front of my electrician, a fellow tradesperson after passively suggesting that the electrical outlets need attention and that I should bring the electrician back (for the 3rd time). He raised his voice, got overly dramatic and read the text message he wrote me in front of the electrician to prove a point that only worsened his credibility. On the final day of completion, instead of calling me out of my office to confirm that the project was complete, he texted me while leaving the property and told me to send a check. No final walk through of the work was discussed. It is likely Eshed will respond publicly with a rebuttal, but I hope these examples as a whole give you the context you need when considering your next tile needs.

So I got a referral from my girlfriend who lives in Northern California (San Jose) about this…read morecompany. Apparently they just opened a Southern California location and their reputation exceeded what their Yelp reviews from their Northern customers. I had a bathroom shower restored first and because of the great work done, I again hired Integrity STC to do my kitchen counter top and bathroom sinks. They were very professional and made sure the area was covered and prepared properly. In the past I have used other companies and they did not do the extensive prep that Integrity STC did before they worked on my home. I now have beautiful "new" showers and counter tops. I definitely recommend this company to anyone and will be telling all my friends about them. Thank you Integrity STC!!!

Better Call Chris! If you want to make the natural stones in…read moreyour house look like new again, you'd better call Chris. Wow!!! Punctual, immaculate job, and friendly. I found them on Yelp and they fulfilled all my expectations and beyond! The granites and marbles throughout the house were full of spots with discolored and missing grouts. They were in need of dire help to be revived! Chris was responsive to my initial call, made an appointment to come and review the scope of the job, explained what he planned to do, and set the date. He sent Toby and his friend to re-grout for two consecutive days. Toby was very precise and meticulous and did a impeccable job. He was very considerate in cleaning after he was done. To let the grouts settle they waited a week. Then Chris, Chis Jr, and Jimmy tackled the rest of the job. Unbelievable! They are super professional, detail oriented and responsible contractors, who put you at ease! Thank you Yelp!

I was lucky enough to book Tilecraft to install marble tile on my new bathroom floor, wall, and…read moreshower. Gerry's expertise and experience showed as we designed the layout and accurately ordered all of the materials. The planning and scheduling was easy. They give you a heads up to exactly what work they will be doing when - so you can have details prepared and chosen beforehand. Gerry answers all your questions and sets your expectations. He notices things you would never thing of. On to the work ... The team's tile layout and organization was professional and extremely well thought out. They plan all the angles, edges and corners before laying a single tile. They don't take shortcuts. They are flexible and savvy enough to help me install my embedded electric floor heater. The work looks great with my drop in jacuzzi tub. I was picky with placement and they catered to my needs. I got exactly what I imagined with zero stress at competitive cost. Gerry was there and easy to get a hold of. His team was talented, clean and respectful. Everything went as planned and I couldn't be happier with the result. My friends are jealous. Thanks, Gerry and the boys!

We had a great experience with Gerry and his team. All very polite. They cleaned the…read moresilicone/caulking around our bathtub, kitchen sink, glass shower doors. Repaired some of the grout that got loose and installed a backsplash. Highly recommend them.