I recently had an opener problem and called Sam's garage Door Co. And I am thankful that I did…read more I highly recommend this company. The staff is extremely professional, efficient, thorough, and courteous. Diego and Chris are outstanding and represent their company to the highest degree!

Wow I hate when this happens... when you had an amazing experience with a company year and years…read moreago so you return and it's just night and day from the previous experience. Bummer. Our garage door was broken so we called them out. We told them we could only be home until 4pm and they gave us the window of 2-4pm. We made sure we were home during that time. Unfortunately, it was for no reason because nobody showed up or called. We called them and they said they would come tight then and only take a minute to give an estimate for the work. Well no estimate was provided and they just started the work without any communication. When I heard drilling I asked if they were going to provide an estimate or what? And the workers said, ya, it's almost done, it's $450. No approval, no paperwork, nothing. I was late to my appointment and they said we could leave them locked in the garage, but as we were going to leave they kept having to go through the house to get things from their truck. I didn't want to leave them locked in the hot garage but we really had to leave. The whole situation was so incredibly frustrating. Then the office girl called me to collect payment and made it 100 times worse. I was trying to explain to her that the process was really stressful and she said, "ok so then I'll just have them go back and undo everything they did" .... Are you serious? What kind of customer service is that? What a terrible representation for their business. Had she said, "I understand how that was frustrating. We should have come when we said we were/communicated/provided an estimate/explained what we were even doing/honestly anything? It would have been different. Things happen, I get that, but have accountability and communication. It's very very basic customer service. We paid, we're done with them, but we will never use this company again.

The springs on our garage broke…read more Ernie was fast to reply and arrived within the 15 minute window that he quoted. Friendly and worked quickly.

I initially had a very positive experience with Ernesto. I needed someone to come out quickly, and…read morehe was able to schedule me on a Sunday, which I genuinely appreciated. Unfortunately, things went downhill after that. He came out, said he repaired the garage door, and left. Shortly afterward, I discovered the original problem had not been fixed. The garage door still would not close, which was the entire reason I called him in the first place. I called to let him know the issue was still happening and had him speak with my brother, who was at home at the time. He immediately suggested that I had touched or moved the sensors. I did not appreciate being blamed for the issue, especially since neither my brother nor I had touched anything. More than a week later, the garage door was still not working properly, so my brother contacted Ernesto again. He agreed to come back on Monday morning and said he would make himself available. Because of that, I stayed home waiting and rearranged my schedule, including picking up my car from the tire shop and attending a chiropractor appointment. When I called in the am to confirm his arrival time, he told me he would be there between 11:00 a.m. and 12:00 p.m. By 12:40 p.m., he still had not arrived, and I had received no communication that he was running late. I called simply to let him know I needed to step out briefly and would be back around 2:30 p.m. Delays happen, and I would have completely understood if he had communicated with me. At approximately 1:20 p.m., he texted saying he was about 35 minutes away. The problem was that he already knew I would not be back until 2:30 p.m. Rather than working with the schedule I had communicated, he expected me to rearrange my day yet again after I had already spent the entire morning waiting for him. As a result, I had have my brother go to the house and accommodate a repair that should have been completed correctly the first time. What made the situation even more frustrating was his reaction. I was not upset that he was running late. I simply wanted communication. Instead of acknowledging the delay, he became defensive and started talking about how he needed to get paid on the job he was currently working on, did not want to work past 4:00 p.m., deal with traffic, or work late. None of those issues had anything to do with my call. I was simply letting him know when I would be available. He then complained that this is why he does not give customers arrival windows and said that next time he would not provide a timeframe at all. Throughout the entire conversation, I remained calm and flexible. I honestly did not care whether he came Monday, Tuesday, Wednesday, or Thursday. My only expectation was that if he gave me a timeframe, he would either honor it or communicate if something changed. The issue was never that he was late. The issue was the lack of communication!and the defensive attitude when I tried to coordinate a solution. Waiting all morning is frustrating, but what was most disappointing was being treated as though I had done something wrong simply for asking for an update. Based on my experience, I did not appreciate the lack of professionalism, the defensive attitude, the poor communication, and the unwillingness to be flexible when scheduling issues arose. What makes this even more frustrating is that the original issue was never properly resolved, and the situation ultimately ended up creating additional inconvenience for me. Had the repair been completed correctly and communication been handled professionally, this entire situation could have been avoided.

This is our second time using OC Local garage door. They are fast and reliable. Adi is a grat…read moreservice man and always knows what's best to do. I'd certainly use them again.

OC Local did an excellent job reframing our garage and making the new door completely…read morewatertight--something we had struggled with before. Their attention to detail really showed in both the installation and the finish work. The garage door itself is high quality and came through a supplier they clearly trust, which gave us extra confidence in the end result. Overall, we couldn't be happier--with the craftsmanship, the fair pricing, and how smoothly the whole process went. The team was professional, easy to work with, and delivered exactly what they promised. Highly recommend to anyone considering a garage door upgrade.

Denny provided excellent service. Fast and reliable. Highly recommend if you're in OC arearead more

Jay is so nice. He definitely is always trying to save you money. Please use him. Nicest guy and…read morevery reasonable with prices.

I never post on Yelp because I don't think my review will make any difference. However, I have to…read moregive a five star review to garage door hero. Rafa Rodriguez is a gift. I have an extra tall and extra wide garage door because we wanted to fit a huge van in our garage. I have used this company three times since I had a bad experience with a different vendor. Not only were they expert in their repairs, but came out free of charge for warranty work that they could have argued was unnecessary. Cannot recommend them highly enough.

Garage Door Hero has been my go-to Garage Door company for several years. They have installed and…read morerepaired Garage Door Openers for several of my properties. Recently, I had to replace 2 Garage Door Openers in my apartment building and Garage Door Hero came through again. They came the next day and installed really nice Garage Door Openers at a really great price. Thank you again for helping me out!

Service and replacement of: 1" Steel Center Bearing…read more 1" Steel bearing Galvanized Spring .218 x 1.75" ID (LW) Left-wind galvanized garage torsion spring Galvanized Spring .218 x 1.75" ID (RW) Right-wind galvanized garage torsion spring End Bearing Plates (Pair) From the moment I called to set the free inspection everything was handled with professionalism and courteousness. This morning the technician arrived on time, and was ready to answer all my questions and provided several options. (Jesus M. was open to my questions and had answers to my concerns.) He did his job in a timely manner and at the end provided suggestions for us to maintain the garage working better. I appreciate all the time Jesus took to make sure I felt confortable with the repairs and cost of the repairs. I highly recommend AGD. I will definitely continue to do business with AGD as they offer yearly maintenace services for a low cost.

I would definitely recommend Alliant Garage door as Victor went above and beyond to keep me…read moreinformed of his arrival and stayed back after he completed the install of my new Chamberlain motor and video camera to ensure I'm educated about the product and service that he provided. Excellent job!

Daniel is responsive and professional. I contacted him about an issue and he set up an appointment…read morepromptly. His prices are reasonable and his standard of care/workmanship is high quality. If you have issues with your garage I'd recommend to contact this company. You will not be disappointed!

My garage door failed to close and popped of the guide rails. I gave Danny a call and he was at my…read moredoor within 30 minutes. He quickly diagnosed the issues and got the door working again.

I'm very pleased with the service I got today from Joe very professional and quick. Very fair…read moreprices. I will definitely recommend local fix garage doors and gates to my family and friends. I got a new springs and opener for my garage door and now my garage door works perfect thank you so much Tiffany for the same day schedule

They were fast to respond, friendly, and professional. Prices were very reasonable. They arrived…read morein the agreed window and completed repairs in under an hour. I would recommend them, and use them again if the need arises!