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    Garage Door 500

    5.0 (53 reviews)
    Open 7:00 am - 12:00 AM (Next day)

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    Response time

    10 minutes

    Response rate

    100%

    Services - Garage Door 500

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    Reviews With Photos

    Garage door spring
    Louie R.

    I came home from work and was informed by wife that she accidentally ran over the garage door and now spring is out. Called Jay and helped me with this. Saved me from having my door wide open throughout the night. Great response. Thank you.

    After photo looks great
    Joey M.

    Jay responded quickly to my needs. He showed up on time and knowledgeable of his work. His price is reasonable. I highly recommend him for your garage installation and repairs. I have him purchased a quiet garage opener and it turns out great. My wife and neighbor loved it. Here are before and after photos.

    JR B.

    My garage torsion spring broke a few days ago and needed it fixed ASAP. As a typical DYI-er, I normally would try and fix things myself but I didn't want to get hurt or use my life insurance if something were to happen attempting to adjust and install torsion springs. Ok I may have been a bit dramatic but I guess I could settle with being permanently blind or having to feed through a straw for the rest of my life.. with that said I decided to leave it to the pros. I reached out to Garage500 after receiving several high dollar quotes from other companies and Jay provided the best price out of all of them with reason as well. He promptly started work and finished the job in 30 minutes. He also provided maintenance tips for my garage doors as they were 20 years old and wasn't trying to sell me on any unnecessary services like most companies do. Overall, Jay is great at his job, he's friendly/personable, professional, and efficient. I'll be in touch again when I need these ancient garage doors replaced. Thanks again Jay.

    Garage door repair
    Mahyar G.

    Jacob was able to come to my rescue tonight even at 9pm at night. He came, he inspected, he quoted and he fixed the garage door problem I had. I appreciate the timeliness and how helpful he was. Definitely recommend!

    Before with a broken spring

    Worked with Jay and honestly it was very easy. I really didn't know what the name of the part that was broken so after speaking with Jay on the phone I texted pictures of the broken part and he came back right away with a great price and offered to fit it same day! Jay you demonstrated great customer service and treated my home and I with great respect. I appreciate you and will be working with your company when it's time to replace my entire door. This is a legit garage door repair and installation company. I would do business with them again.

    Mike S.

    Today the spring for my garage door broke when my garage door was halfway closed, which resulted in it slamming shut. Not the happiest moment of my afternoon for sure! So my Yelp search began with a request for quotes. Jay quickly responded, and after a couple of messages back and forth resulted in an agreement in price and terms etc, and Jay arrived at my home within 20 minutes and the work was complete and in perfect working order in less than an hour. Jay was very friendly, professional and efficient! I will not hesitate to contact him again if I have any issues in the future, and I highly recommend him if you are in need!

    BEFORE - Broken Spring
    Jerry G.

    Jay from Garage Door 500 provided great same day service to replace my broken springs and get my garage door up and running like new. Great price, no upselling, no price gouging, great warranty. Would definitely recommend to my neighbors and friends in OC for their garage needs.

    Noam K.

    Finally we found a reliable, transparent, and professional company. Jay was simply wonderful and service-oriented. We received many price quotes for replacing the spring system in the door, and Jay's price was simply the best. Thank you for the excellent service and treatment. I definitely recommend

    My broken Garage spring.

    Jay and his team went above and beyond by not only replacing the two springs but also fine-tuning the entire garage door system as a bonus. His commitment to ensuring everything operated flawlessly showcases his dedication to customer satisfaction. A technician who not only delivers quality service but goes the extra mile deserves high praise! Jay and team operated on my garage like surgeons, with a complete checklist to ensure that my garage opens perfectly without any issues in the future. So many of these garage companies are outsourced, but Jays expert team is focused on the customer and will take the time to ensure excellence.

    New garage opener!

    See all

    2 months ago

    Denny provided excellent service. Fast and reliable. Highly recommend if you're in OC area

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    6 months ago

    Jay is so nice. He definitely is always trying to save you money. Please use him. Nicest guy and very reasonable with prices.

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Jay N.

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    1 year ago

    Updated to 5* as a service person was sent out and came by a few days later with a second remote. Very much appreciated

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    Jay N.

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    3 years ago

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    Jay N.

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    2 years ago

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    2 years ago

    Professional, nice, courteous, and a hard worker. Definitely recommend. He went the extra effort to clean up too.

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    3 years ago

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    3 years ago

    Jay is honest, on time and reliable. I will def call him when I need to service my garage door.

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Prompt and helpful garage door replacement. Good value and service. Thank you so much!

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    3 years ago

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    2 years ago

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    Page 1 of 2

    Ask the Community - Garage Door 500

    Review Highlights - Garage Door 500

    My parents were so happy with his work and his professionalism and they told me to keep Jacob's number my own use.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    L & S Garage Door

    L & S Garage Door

    4.9
    (633 reviews)

    Great service. Friendly, arrived on time, and did a great…read morejob. My garage door completely stopped opening, and it turned out that a piece had snapped and stopped the entire thing from moving to open the door. L&S took care of it and now it's working great. Even redid the lock and fixed a missing bolt for me. Highly recommended.

    My experience with L&S Garage Door reminded me why I love working with local family-owned…read morebusinesses who take deep pride in their expertise and customer care. The belt on my garage door opener had worn thin over time and would no longer properly raise and lower the door. I left a message on a Sunday evening and first thing on Monday Blayne texted me and said he would do his best to make it out that afternoon. I so appreciated the communication and updates on the timing and they showed up that afternoon right on their estimated time. I appreciated that he took a look at the belt and inspected the rest of the unit. Instead of trying to upsell me, he simply gave me my options including replacing the belt or the unit as a whole depending on what I was most comfortable with. I appreciated his integrity and honesty in letting me know that although it was an older unit he wasn't pushing me to buy a new one since it was in good shape. He only wanted to let me know I had options. He charged me a fair price, right on his estimate and he and his son David replaced the belt, and then went the extra mile for no additional charge in doing some door adjustments and inspected the system again as a whole. I would absolutely recommend L&S to anyone in Orange County looking for a great family-owned business that takes their profession, customer service and courtesy, and reputation seriously.

    Sam's Garage Doors

    Sam's Garage Doors

    4.7
    (1.5k reviews)

    I recently had an opener problem and called Sam's garage Door Co. And I am thankful that I did…read more I highly recommend this company. The staff is extremely professional, efficient, thorough, and courteous. Diego and Chris are outstanding and represent their company to the highest degree!

    Wow I hate when this happens... when you had an amazing experience with a company year and years…read moreago so you return and it's just night and day from the previous experience. Bummer. Our garage door was broken so we called them out. We told them we could only be home until 4pm and they gave us the window of 2-4pm. We made sure we were home during that time. Unfortunately, it was for no reason because nobody showed up or called. We called them and they said they would come tight then and only take a minute to give an estimate for the work. Well no estimate was provided and they just started the work without any communication. When I heard drilling I asked if they were going to provide an estimate or what? And the workers said, ya, it's almost done, it's $450. No approval, no paperwork, nothing. I was late to my appointment and they said we could leave them locked in the garage, but as we were going to leave they kept having to go through the house to get things from their truck. I didn't want to leave them locked in the hot garage but we really had to leave. The whole situation was so incredibly frustrating. Then the office girl called me to collect payment and made it 100 times worse. I was trying to explain to her that the process was really stressful and she said, "ok so then I'll just have them go back and undo everything they did" .... Are you serious? What kind of customer service is that? What a terrible representation for their business. Had she said, "I understand how that was frustrating. We should have come when we said we were/communicated/provided an estimate/explained what we were even doing/honestly anything? It would have been different. Things happen, I get that, but have accountability and communication. It's very very basic customer service. We paid, we're done with them, but we will never use this company again.

    Garage Door Hero

    Garage Door Hero

    4.8
    (564 reviews)

    Garage Door Hero has been my go-to Garage Door company for several years. They have installed and…read morerepaired Garage Door Openers for several of my properties. Recently, I had to replace 2 Garage Door Openers in my apartment building and Garage Door Hero came through again. They came the next day and installed really nice Garage Door Openers at a really great price. Thank you again for helping me out!

    Judy at the front desk was excellent. She was friendly, professional, and honestly the main reason…read moreI decided to call back. Before scheduling, I explained that my torsion springs weren't broken and that one garage door cable had simply come off the drum (I had removed the other cable while troubleshooting). Judy even checked with Brandon, the owner, to see if they could provide a ballpark estimate based on that information. Brandon declined to provide any price range over the phone, explaining they first needed to determine why the cable had come off. I completely understand that unexpected issues can change the cost, but I believe customers should still be given a reasonable ballpark estimate based on the information provided, with the understanding that the price could change if additional problems are found. Refusing to provide any range at all doesn't build confidence or trust. The repair ended up being rewinding both torsion springs and reinstalling both cables. No parts were replaced, and I was charged $275. In my opinion, that felt expensive for the work performed, especially since I had already described the issue beforehand. Whether others feel it's worth it is up to them, but I would have appreciated knowing what I was walking into before scheduling the service. Isaac was polite, professional, and did everything he said he would, including lubricating the door and springs. I have no complaints about him personally. After the repair, my Genie opener wasn't operating correctly, and he mentioned it could be a burned-out motor or bad motherboard. I was comfortable handling the opener myself, so I was fine wrapping things up there. As it turned out, after I adjusted the drum tension and reset the opener's travel limits, everything worked perfectly. That said, not every customer is comfortable troubleshooting or reprogramming an opener on their own. At a $275 service charge, I think taking a few extra minutes to help reset or troubleshoot the opener before suggesting a more expensive issue would go a long way toward creating a better customer experience. Overall, my garage door is working again, and I appreciate Judy's excellent customer service and Isaac's professionalism. My disappointment is with the company's lack of pricing transparency. Customers deserve a reasonable expectation of cost before scheduling a service call, especially when they've already provided a clear description of the issue. That's the kind of transparency that builds trust and earns five-star reviews.

    Garcia's Garage Door And Repairs

    Garcia's Garage Door And Repairs

    4.9
    (167 reviews)

    The springs on our garage broke…read more Ernie was fast to reply and arrived within the 15 minute window that he quoted. Friendly and worked quickly.

    I initially had a very positive experience with Ernesto. I needed someone to come out quickly, and…read morehe was able to schedule me on a Sunday, which I genuinely appreciated. Unfortunately, things went downhill after that. He came out, said he repaired the garage door, and left. Shortly afterward, I discovered the original problem had not been fixed. The garage door still would not close, which was the entire reason I called him in the first place. I called to let him know the issue was still happening and had him speak with my brother, who was at home at the time. He immediately suggested that I had touched or moved the sensors. I did not appreciate being blamed for the issue, especially since neither my brother nor I had touched anything. More than a week later, the garage door was still not working properly, so my brother contacted Ernesto again. He agreed to come back on Monday morning and said he would make himself available. Because of that, I stayed home waiting and rearranged my schedule, including picking up my car from the tire shop and attending a chiropractor appointment. When I called in the am to confirm his arrival time, he told me he would be there between 11:00 a.m. and 12:00 p.m. By 12:40 p.m., he still had not arrived, and I had received no communication that he was running late. I called simply to let him know I needed to step out briefly and would be back around 2:30 p.m. Delays happen, and I would have completely understood if he had communicated with me. At approximately 1:20 p.m., he texted saying he was about 35 minutes away. The problem was that he already knew I would not be back until 2:30 p.m. Rather than working with the schedule I had communicated, he expected me to rearrange my day yet again after I had already spent the entire morning waiting for him. As a result, I had have my brother go to the house and accommodate a repair that should have been completed correctly the first time. What made the situation even more frustrating was his reaction. I was not upset that he was running late. I simply wanted communication. Instead of acknowledging the delay, he became defensive and started talking about how he needed to get paid on the job he was currently working on, did not want to work past 4:00 p.m., deal with traffic, or work late. None of those issues had anything to do with my call. I was simply letting him know when I would be available. He then complained that this is why he does not give customers arrival windows and said that next time he would not provide a timeframe at all. Throughout the entire conversation, I remained calm and flexible. I honestly did not care whether he came Monday, Tuesday, Wednesday, or Thursday. My only expectation was that if he gave me a timeframe, he would either honor it or communicate if something changed. The issue was never that he was late. The issue was the lack of communication!and the defensive attitude when I tried to coordinate a solution. Waiting all morning is frustrating, but what was most disappointing was being treated as though I had done something wrong simply for asking for an update. Based on my experience, I did not appreciate the lack of professionalism, the defensive attitude, the poor communication, and the unwillingness to be flexible when scheduling issues arose. What makes this even more frustrating is that the original issue was never properly resolved, and the situation ultimately ended up creating additional inconvenience for me. Had the repair been completed correctly and communication been handled professionally, this entire situation could have been avoided.

    Garage Door 500 - garage_door_services - Updated August 2026

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