Have had Fred out a number of times to fix doors on my rental properties. He is straight forward…read moreand does excellent work. Always pleased and would highly recommend.

I had a broken spring on my garage door. Very unprofessional on the phone when I asked for a…read morequote. Said he couldn't come out and wouldn't even quote it. I would be concerned service would be the same.

Denny provided excellent service. Fast and reliable. Highly recommend if you're in OC arearead more

Jay is so nice. He definitely is always trying to save you money. Please use him. Nicest guy and…read morevery reasonable with prices.

I recently had an opener problem and called Sam's garage Door Co. And I am thankful that I did…read more I highly recommend this company. The staff is extremely professional, efficient, thorough, and courteous. Diego and Chris are outstanding and represent their company to the highest degree!

Wow I hate when this happens... when you had an amazing experience with a company year and years…read moreago so you return and it's just night and day from the previous experience. Bummer. Our garage door was broken so we called them out. We told them we could only be home until 4pm and they gave us the window of 2-4pm. We made sure we were home during that time. Unfortunately, it was for no reason because nobody showed up or called. We called them and they said they would come tight then and only take a minute to give an estimate for the work. Well no estimate was provided and they just started the work without any communication. When I heard drilling I asked if they were going to provide an estimate or what? And the workers said, ya, it's almost done, it's $450. No approval, no paperwork, nothing. I was late to my appointment and they said we could leave them locked in the garage, but as we were going to leave they kept having to go through the house to get things from their truck. I didn't want to leave them locked in the hot garage but we really had to leave. The whole situation was so incredibly frustrating. Then the office girl called me to collect payment and made it 100 times worse. I was trying to explain to her that the process was really stressful and she said, "ok so then I'll just have them go back and undo everything they did" .... Are you serious? What kind of customer service is that? What a terrible representation for their business. Had she said, "I understand how that was frustrating. We should have come when we said we were/communicated/provided an estimate/explained what we were even doing/honestly anything? It would have been different. Things happen, I get that, but have accountability and communication. It's very very basic customer service. We paid, we're done with them, but we will never use this company again.

In a world of mediocrity how often do you see a five star rating, especially for one that provides…read moregoods & service that doesn't involve food? I'm not keen on all the shills & 5 stars ratings for businesses that are really mediocre and a look at my reviews shows I am as critical & demanding as any professional reviewer; thus you can be certain you will receive superior quality service and goods from Sunwest Garage Door of Anaheim. Extremely capable, competent, professional, polite, & efficient technician Phil, his trainee Victor, & office staff Gisselle & Reece (sp?) made the replacement of just part of the segmented garage panel pleasant, yes, pleasant. I highly recommend the company and the people with whom I interacted. Note, no, I have neither a business interest in nor a relative working at Sunwest...though I wish I did have have the former.

Hate leaving a negative review, especially because this business was recommended by a close friend,…read morebut my experience- after today after being a customer since 2016 was absolutely horrible -high way robbery. My two car garage door was dragging up and coming down hard. The tech told me I needed a complete restoration to save the life of the motor. Quoted me $1,700 to what I learned now was to replace the cables and rollers. It was not the service he claimed to perform. I was concerned about the cost- researched online for the repair he recommended but found nothing that came close to the $1,700 quote. I decided to check in with my contractor after I authorized work, he questioned the tech about the cost of service over the phone. I sent my contractor a video of the service tech said he performed. Contractor told tech parts would be at the most $300. So Sunwest was charging me $1,400 for labor??? That's just unethical! I'm attaching their "bill of sale" that simply lists the condition of my garage door -not the work they claimed to be performing. On top of the ridiculous up charge the vendor never offered me the least expensive repair option of around $500 that's listed. I again questioned the cost and expressed that I could possibly get a new door for that much money. The tech went as far as telling me a new door, after Covid and prices rising, would cost me $6k. My contractor said he would get a complete new system installed for under $2k. In the end I refused service and asked them to restore my garage door as it was. The tech got his boss on the line and asked me to talk so we could come to some sort of discount. I refused to do business with them. And when given clear proof of their wrong doing they walked away without charging a service fee I thank my contractor who saved me from this scam of a company who in the end apologized for the over charge and didn't charge me for the mediocre job performed.

My mom's garage door wouldn't close all the way so she reached out to a company through Angie's…read moreList who could not give a straightforward explanation of what was wrong and quoted about 4 different prices. I went to Yelp for help and fortunately, Bob was the first person I called. He was at our house within 30 minutes, gave a clear explanation of the problem, and fixed the issue. Thanks for saving the day, Bob!

Bob was absolute amazing! Was able to come out the next…read moremorning to get our garage opener replaced with a brand new one. Very honest and has been in the business for over 20 years. If you need someone for garage repair, he is the man!! Thank you Bob!

The springs on our garage broke…read more Ernie was fast to reply and arrived within the 15 minute window that he quoted. Friendly and worked quickly.

I initially had a very positive experience with Ernesto. I needed someone to come out quickly, and…read morehe was able to schedule me on a Sunday, which I genuinely appreciated. Unfortunately, things went downhill after that. He came out, said he repaired the garage door, and left. Shortly afterward, I discovered the original problem had not been fixed. The garage door still would not close, which was the entire reason I called him in the first place. I called to let him know the issue was still happening and had him speak with my brother, who was at home at the time. He immediately suggested that I had touched or moved the sensors. I did not appreciate being blamed for the issue, especially since neither my brother nor I had touched anything. More than a week later, the garage door was still not working properly, so my brother contacted Ernesto again. He agreed to come back on Monday morning and said he would make himself available. Because of that, I stayed home waiting and rearranged my schedule, including picking up my car from the tire shop and attending a chiropractor appointment. When I called in the am to confirm his arrival time, he told me he would be there between 11:00 a.m. and 12:00 p.m. By 12:40 p.m., he still had not arrived, and I had received no communication that he was running late. I called simply to let him know I needed to step out briefly and would be back around 2:30 p.m. Delays happen, and I would have completely understood if he had communicated with me. At approximately 1:20 p.m., he texted saying he was about 35 minutes away. The problem was that he already knew I would not be back until 2:30 p.m. Rather than working with the schedule I had communicated, he expected me to rearrange my day yet again after I had already spent the entire morning waiting for him. As a result, I had have my brother go to the house and accommodate a repair that should have been completed correctly the first time. What made the situation even more frustrating was his reaction. I was not upset that he was running late. I simply wanted communication. Instead of acknowledging the delay, he became defensive and started talking about how he needed to get paid on the job he was currently working on, did not want to work past 4:00 p.m., deal with traffic, or work late. None of those issues had anything to do with my call. I was simply letting him know when I would be available. He then complained that this is why he does not give customers arrival windows and said that next time he would not provide a timeframe at all. Throughout the entire conversation, I remained calm and flexible. I honestly did not care whether he came Monday, Tuesday, Wednesday, or Thursday. My only expectation was that if he gave me a timeframe, he would either honor it or communicate if something changed. The issue was never that he was late. The issue was the lack of communication!and the defensive attitude when I tried to coordinate a solution. Waiting all morning is frustrating, but what was most disappointing was being treated as though I had done something wrong simply for asking for an update. Based on my experience, I did not appreciate the lack of professionalism, the defensive attitude, the poor communication, and the unwillingness to be flexible when scheduling issues arose. What makes this even more frustrating is that the original issue was never properly resolved, and the situation ultimately ended up creating additional inconvenience for me. Had the repair been completed correctly and communication been handled professionally, this entire situation could have been avoided.

I came home from work and the garage door wouldn't open. I needed to have it serviced quickly…read morewithout sacrificing trustworthiness, reliability and cost. So I went to Yelp, and saw Glory Garage Door - they had high ratings, great reviews and best of all, a verified license! I called and spoke to Denys. He was available the next morning that for my schedule. The appointment call was easy. I was hoping the assessment, quote and work would also be as easy - and guess what - it was! From the moment Denys heard the garbage attempt to open then quickly close, he knew what the problem was! He was able to manually open the door from the outside and confirmed that it was indeed the coils and tension wires. He gave me options of replacement materials - from low cost to more expensive - and allowed me to determine my price. He even showed me his price table. No hidden fees, no upsell, just full transparency! Easy! After I made my choice, he began the work which had challenges since I had something blocking the access to the coils. He found a workaround and the work began while I went into my home office for meetings. He worked to resolve the issue in less than an hour. He even threw the old parts away for me. Now that's service! Easy! All in all, this company is top notch! Very honest and trustworthy and you know he stands behind his company's work! My garage door issue was resolved in less than a day. I'm beyond satisfied that I chose to call them for my issue!

Quick, reasonably priced I called them in the morning and it…read morewas done by 11 am. Price was considerably cheaper than others and they also provide 5 years warranty