Had a ring redesigned. Had to take it back as it wasn't what we discussed plus they kept the…read moreoriginal 14k gold band Would never go back but I think they closed up shop. I will go back to Runyan's from now on

I just received a beautiful Christmas gift created by Rand Jewelers and needed it sized. They were…read morequick, efficient, and SO friendly! I would recommend them to anyone and will definitely go back for future jewelry purchases! Thank you Rand Jewelers!

It seems they are much more experienced with jewelry repair than watch repair. I think it's a safe…read moreoption for simple quartz battery replacement or external watch cleaning and polishing I had some more involved watchmaker work done and was the results were so so. The lack of communication was a bigger concern than the quality of work performed. Don't be in a hurry. I like their pricing, honesty, and they are really nice people.

Extremely frustrating experience. I would not trust My Jeweler with my jewelry again…read more I brought in several pieces for relatively straightforward repairs--a bracelet spring, a broken prong on a ring, and a separate older ring that needed a new head soldered on so a new stone could be set. I was originally told a couple of weeks. Two months later, the work still wasn't completed. Even worse, he made a major mistake with the ring that only needed a broken prong repaired. He CUT OFF THE PRONGS because he claimed he "thought" that was the ring I wanted the new stone set in. I never told him that. In fact, when I originally showed him the ring, we specifically discussed the broken prong, and he even checked the existing diamond and showed me that it was not loose. There was absolutely no reason for me to ask him to remove the setting or replace that diamond. Rather than simply acknowledging that he had misunderstood or made a mistake, he repeatedly tried to tell me that this was what I had asked him to do. It was not. Another bizarre excuse involved his carbon-copy paperwork. He repeatedly claimed that I had taken his carbon copy. I NEVER took his carbon copy--not when I dropped off my jewelry and not when I finally picked everything up to take elsewhere. In fact, every time we discussed the paperwork, he had a carbon copy there to show me. Yet somehow this became another thing he tried to blame on me. That was really the theme of my entire experience: excuses and shifting responsibility. I was repeatedly told, "a few more days," followed by explanations about being too busy and having too many interruptions. I went into the shop approximately eight times trying to get my jewelry completed or simply get it back. The shop was almost always empty, and on several occasions when another customer was there, they were also complaining. The one repair that was supposedly completed--the bracelet--broke again immediately and had to be brought back. What was especially frustrating was the enormous amount of time wasted. He would stand and talk at length while repeatedly explaining that he didn't have time to complete the work because he was constantly being interrupted. At one point I spent over an hour there. After two months of delays, broken promises, a failed repair, a ring altered in a way I never authorized, and repeatedly being blamed for things I did not do, I finally gave up and took my jewelry back. Bad business practices from beginning to end. If you value your jewelry and your time, I strongly recommend going somewhere else.

What an absolutely beautiful experience we had finding our wedding rings at Medallion jewelers. We…read morewent in "just to look "and ended up having such a positive experience that we made a purchase then and there (Well, to be honest, we went for a walk first to discuss because it was our biggest purchase together as a couple). Alex, the proprietor, is warm and friendly and knowledgeable and made the experience so much more than just a financial transaction. He went out of his way to make our ideas possible. He was generous with his time and his knowledge. I will never forget this aspect of our big day. Every time I looked down at my hand and see that gorgeous ring on my finger, I will remember where it came from and the story behind it.

I called prior to ask the rate for buying my gold jewelry and he gave it to me and stayed true to…read morehis word when I went down there. Everything went smoothly. He is honest and nice. Great customer service. And I did call another high end jewelry store and their offer was much less. This place has been in business for a very long time.

Mr Barlow has retired. He was so reliable and honest. But now. The shop is…read moreCLOSED......................

My go to for all my jewelry needs finally got my gold bracelet fixed right after trying other…read morejewelers found Tim Barlows and within 3 days I couldn't be happier look no Further priced right and quality is the Best

Honest, knowledgeable service. They've been around forever, for good reason. Helpful staff.read more

We spotted a 'get your rings cleaned' sign on the window, as we're visiting Camas for our 50th…read moreValentine's Day! I thought, I'd look around, while getting my rings cleaned, but it was done before I had a chance to check, if they have any gold bracelet. . . . my intentions to buy sometimes this year, since my birthday is just around the corner. I was ready to leave, after I got my rings cleaned. But, the warmed of the room, and the friendliness of the staff, made me linger on and on, and on and on, and I didn't really want to go back out in the 40degree weather. More & more customers were coming in, and they're being helped, while hubby checked on his phone, and I was free to browse all I want. No pressures! Still not thinking of buying anything, there's no bracelet I wanted, but it was so fun looking through all the displays, that I can touch & gawk, or try on (I asked). UNTIL, hello! I found a display of gold paper clip style necklace, and I knew I wanted it... I told hubby: to attach my 2nd gold cross! It was something I needed, and the price was right. Well, I left wearing my new necklace, with a big smile!

Permanently closed, moved out of the Divine location, I can't find a new location. A & J made an…read moreexcellent custom design pendant for me years ago at very reasonable cost, wish I could find them again.

I brought 2 bracelets in to A&J Jewelry. I'd never been there before and like to support local…read morebusiness. Never again. One bracelet was an easy fix-just a metal connection needing repair. The second bracelet, a tennis bracelet with very small diamonds needed ONE diamond replaced. I dropped them off on 8/2. The simple bracelet was fixed in a couple weeks. I had to call repeatedly for updates and was told the tennis bracelet was more difficult (a part had to be ordered). Finally on 9/20 I received a call it was ready. This is after multiple calls from me every 2 wks checking in and being told every time, it would be ready "the following Tuesday". They simply ruined my bracelet. Instead of replacing one small diamond, they replaced THREE. And instead of the 3 new diamonds being flush with the bracelet in accordance with the others, they are raised. AND they used gold which does not match the gold in the bracelet. I called them when I got home after looking at the "repair" and they simply said they were sorry I wasn't happy. I do not recommend this jewler. They ruined this very sentimental and dear bracelet.

I was very fortunate to have Shari Rossi answer my phone call to Morgan Jewelers a few months ago…read more I was looking for availability of a Limited Edition Seiko Marine Master watch that was on pre-order. She called me back (this was already more than most other jewelers) with the great news that a single watch had been allocated to Morgan's and, if I placed an order, it could be my watch when released in July! I was thrilled when I received a call from Shari that the watch had indeed arrived from Seiko. Shari's positive attitude and top shelf customer service was fantastic!!!

Morgan has always been a trusted place to by your more precious gems. I'm particularly interested…read morein conflict free diamonds and gems. Not all gems are created equal. So buyer beware. It's nice to be able to trust your jewelers.

Don has a little shop in Orchards. I had never been in, but read reviews. Don, has a beautiful…read moreselection and does a great job. I got a ring sized this time, but I will be back!!!

Stopped in to ask about getting a ring resized. Don was super honest, knowledgeable and kind. The…read moreselection of items he has are gorgeous. Wish I would have known about this place sooner. Incredible service

One of the best places to get Rocks, minerals, etc.. staff is super helpful and knowledgeable…read more There is absolutely a mind blowing amount to choose from.

I came in to have a collar repaired. They showed me my options of stones and sizes. The jewelry I…read morecame in with was stainless steel, so they had anticipated it to be more work, and more expensive. But they determined that originally the stone was merely glued on. They could have easily charged more to make a buck, but they kept things in price range the entire time. I was also back and forth a bit with what stone I wanted to use. They were very gracious and patient with me. Ultimately my price for a stone replacement was only $46, and they finished the work days before the ETA. I can't speak more highly of them. Also a bonus: they were okay with communication via text, so I didn't have to take phone calls while I was out and about. They have it all, from raw stones, to gemstones. Beads, cabachons, tumbled stones. VERY reasonable price wise. I was also picking out stones for a necklace I wanted to make. I checked around with them, and then stopped by Celestial Awakenings to see what the better deal was since they were so close together. Handley far exceeded the quality for a fraction of the price. I will 1000% be a repeat customer. Thank you for the care you took, the patience you had, and the speed of service. For more of a small business, they really spend the time to cater to the needs of the customer. It's also very clear that they have several well-versed team members, so you can be helped at any time. HIGHLY RECOMMEND.

I cannot recommend Robert at Kassab Jewelers enough. After something happened to my wedding rings,…read moredealing with the insurance company was incredibly stressful, time consuming, and awful. Robert went above and beyond by advocating for me every step of the way. He fought on my behalf, communicated with the insurance company, and genuinely cared about helping me get a fair outcome. He even spoke with the owner to advocate for me so I could get the ring I truly wanted. Thanks to his dedication, kindness, and persistence, I ended up with the ring of my dreams. Robert made what could have been a frustrating experience feel personal and supportive. His customer service is exceptional, and it's clear he truly cares about his clients. If you're looking for someone who will treat you with honesty, compassion, and go the extra mile, ask for Robert at Kassab Jewelers. You won't be disappointed!

We had bought our engagement ring here about 6 years ago and recently the band broke. I called…read moreKassab to see if anything could be done, I live in San Francisco, and spoke with Danny, who said he would take care of it. I mailed the ring and it came back better than I expected. Danny was amazing to work with and he was so helpful and communicative on every step along the way. We will definitely be coming back for future purchases and upgrades! It's worth the trip.