It has been a while since I've been to Gateway Medical Center, however today's experience was…read moregreat. A lot has changed over time. Today I went in for my COVID-19 Vaccination which was administered in a covered parking lot. I checked in, filled out a questionnaire, and was administered a dose from their friendly nursing staff. Rosa and Mina both assisted and made sure I had no adverse reactions to the Vaccine. It was as easy as it can get and was much appreciated. I received my CDC Vac. card and my 2nd appointment was scheduled. Thanks again to all the front line workers! Side note, the building seemed to have undergone some renovations as it's much more aesthetically pleasing.

This place is no longer the same it now takes 1 to 3 weeks out to get an dr apt and staff is just…read morenasty and lazy as hell,Its like they hate there job

First thing is that this place does not open 24/7…read more My company sent me here for a worker's comp case. I came in with very bad headaches and was hoping to get treatment for it. But it was such a waste of time to be seen by a very young PA, Ashima Gore. She was not giving the appropriate attention. Not just that, she was given false information. I filled out the application with full details of my visit along with the form my employer sent, but Ashima came in having no clue about why I was there. At first, I still provided her with the information, but then she seemed like she didn't pay attention and asked me again. I was having headaches, with her being that way, I felt uncomfortable. I asked if she is a novice in her position. She said she is experienced. If she is, she is terrible. For those of you that don't know, you don't have to stay employed with your company to use worker's comp benefits or treatments. If your injuries took place during work, even if you resigned, you can still use your worker's comp. It's general information. Google it up if you want to cross-check. For Ashima to be a PA there and told me that my situation is not applicable to worker's comp if I was no longer with the company. And that there must be a physical object falling on me, hitting me, or causing physical injuries for the worker's comp to apply, was straightly ridiculous and misleading. I advised her, supposedly, as long as the injury took place during employment. I still don't have to be with the company to get treatment. She argued that I would still need to be employed or be hit with a physical object. I am sorry, but I don't take unreasonable statements as an answer. I requested Ashima to give me a report of what she stated, and I would seek for professional feedback on her statement. She then suggested that I see the director of the clinic tomorrow for a second opinion. I went through enough headaches. I needed treatment. I don't need an unpresent careless PA to misinform me. My headaches got worse after I saw her. She does more damage and without any help. It was a total waste of time seeing her, then came home with heavier headaches. Not just that, the report does not show all my injuries. I asked the representative that handed me the report, "How come some information is missing?" She stated that because they don't want to disclose sensitive information, that was why it is not there. What? Dried eyes are sensitive information that cannot be disclosed? What in the world were they both thinking? This is not what I need when I am looking for treatment. I get no treatment and just got false information from these girls.

I drove my partner here because it's 24/7. In the waiting room, I overheard a female worker at the…read morefront being verbal about not wanting to be there. In addiction to that, my partner also overheard the coworkers debating on who was going to do his X-ray. He also didn't receive any assistance or help getting up and around. The workers are very unprofessional and we definitely will never come back here.

I've been very fortunate to have had great doctors at Euclid Medical Office…read more Dr. Esteban was my favorite doctor ever. He was kind and listened. He retired, which was well deserved. I hope he's enjoying retirement. Dr. Fan is my current doctor. He's been really good. Dr. Fan is intelligent and knows his stuff. His team is great. Good care overall. I've seen him for pneumonia, regular check-ups and medication refills. The KP app is really handy. You can message your doctors on there and typically get a response in 1-2 business days. For urgent stuff, you would want to call the urgent care line. I am a fan of KP's system. It's pretty user friendly.

if you need a prescription filled, don't even bother coming here since they want to be on strike…read morefor the rest of the year. I am currently in dire need to get my prescription filled and even the call helpline said that you are not able to have the pharmacy fill your urgent prescriptions even if your out of meds!!!! Embarrassing for your dumb workers to decide what my fate is. Going on strike should honestly be illegal in the pharmacy. i hope one of you dumb workers reads this.

No waiting time -- they handle everything efficiently and give us clear guidance. The doctor and…read morestaff are very friendly and helpful.

I have yet to meet my doctor or anyone here at this office. I speak to the staff over the phone and…read moredo tele health calls. We have been thru trials and errors here trying to get insurance worked out and getting help has been quit hard since the pandemic. Today I was blessed to have been able to pick up paperwork to get testing started. The girls in the office have been so patient with me and my hundreds of calls and no matter everytime I called they were still polite and explained there situation. That's why I am giving and leaving 4 stars

The medical assistants are so patient, courteous, and so knowledgeable when I asked questions. Dr…read more Cecilia. Huang, to me., is one of the best doctors I know and that have had a pleasure of working with. She is so patient, so kind, so loving, and just makes you feel like you are her only patient, she is very thorough and explains everything in detail. I love being a patient at Melody health.

I used to not like coming here because they seemed like they hated their jobs. However, I see a lot…read moreof new faces now! And they actually smile back at me! I had an apt at 2 o'clock, showed up 20 minutes early and was out by 2:30. In the past I'd be there for an hour lol. Definitely improvement at this location.

My family and I have been a patient and frequent visitor of this clinic mainly because of Dr…read more Portugal, she always listens to all of our concerns and willing to go above and beyond to help those in need. Thank you always for your attentive care.

The doctors here are really amazing! They truly care, bringing my mom here to get treated for stage…read more3 kidney failure and they have been able to treat her.

For the people that work here go above and beyond. Super nice people. Very clean. I just have been…read morevery knowledgeable.

프론데스도선생님들도 너무 친절하고 한의사선생님도 상담도 질문에 답변도 친절하게 잘 해주세요…read more 제 주치의선생님도 뵐 때마다 반갑게 맞이해주시고 무엇보다 환자의 상태에 민삼하게 반응하시고 치료에 필요한것이 무엇인지 치료방법을 찾아주시려고 노력해주세요. 이런 헬스센터가 오렌지카운티에 위치하고 있어서 감사할 따름이에요. ^^ 예약잡기도 수월한 편이라서 적극추천!!!

Was a first time patient here and it was a great experience. It was a busy that afternoon but as…read moresoon as I walked in I was greeted and asked to complete the information on the iPad. Everything was clean. Hillary was very quick and helpful checking in. About 15 minutes later I was taken in. I explained my symptoms to Bridgette who was extremely knowledgeable and professional. After the examination I was given the prescription and was there under an hour. Highly recommend this location for anyone on a time crunch and likes a friendly staff. Thank you!

I recently visited OC Urgent Care and overall the visit itself went smoothly. I arrived right at…read more12:00 pm and was called back by 12:14 pm, which I really appreciated. The clinic was empty, very clean, and felt organized and efficient. Parking was completely full when I got there and they do have limited parking, so I'd definitely recommend arriving early to avoid circling. That said, I was honestly a bit upset about the doctor's note situation. The doctor told me he would write a note covering Tuesday, but when I went to the front reception, I was told they could only provide one starting Wednesday. That part was frustrating and left me feeling unheard. Clear communication between the provider and front desk would really improve the experience. Aside from that issue, the actual medical visit was quick.