CenExel is part of Atlanta Center for Medical Research (ACMR). The process and the study I…read moreparticipated in was great. That being said, I have been trying to be paid for my March 31st-May 9th participation in the study. Their pamphlets/contract state you are paid within a couple of days of your participation. I have been nickel and dimed. I have always had to ask for my payment. I had to contact the Independent Review Board (Advarra) to help me receive my compensation and on May 20th a few days after IRB contacted the study they paid everything, but $350. The $350 I am owed is because I participated in 13 physical therapy treatments and CenExel/ACMR only compensated me for 12 physical therapy visits. Unfortunately, I referred 3 people to the study. This was before they started playing hide and seek with my compensation. I have asked the Independent Review Board (Advarra) to inquire about the $350 they still owe me. The Independent Review Board will assist study participants when they have issues with a study process or management. I am grateful that the IRB exist. When they first started not paying and being unresponsive to emails, I researched what recourse I had when the study does not pay. I was hoping I did not have to contact them, but I was glad they existed and was there to assist me. I finally received the $350 0n June 6th. About 2 weeks after receiving the balance of my compensation I received an email from the clinical director Christy Carroll stating I was being released from the study (without receiving my final exam). I guess they let their feelings get in the way and kicked me and "do no harm" and "duty of care" to the curb. This study is the gift that keeps on giving. Here it is September 16,2025 and my participation in this study is like being in a relationship with someone that is mad at you for not letting them mistreat you. I had been feeling some aches and pains and thought it was just recovery. I obviously could not go to CenExel/ACMR with my concerns since I was basically thrown away for requesting my past due compensation. I asked about the final exam and was ignored. My PCP sent me for an Ultrasound to check for a blood clot, and they identified a Baker's Cyst at the surgical site. CenExel/ACMR would not have found the cyst in a final exam since they only use x-rays that identify bone not soft tissue, and they never physically touch the surgical site. Even though they threw me away like yesterday's garbage I did let them know that a Baker's Cyst is the result of their process. There is no right way to do the wrong thing! Here it is Nov 30th and the ACMR/CenExel never responded to the IRB inquiry about me not having a final assessment, my Baker's Cyst & the left side of my knee still being numb. The IRB never responded to me they received a response. I was under the impression that the study had to respond to the IRB, but I was obviously wrong. If there are no requirements for the study to respond to the IRB then what is the purpose of the IRB? Last week I was having a study interview with a different clinical research agency and they asked me had I been in any other study's and I told them I had been in one for my knee and I advised them that my knee was still numb. They were surprised that my knee was still numb from the nerve block 8 months after surgery. They said I might consider seeking legal advice. ACMR always said the numbness would go away they just never said when. Tomorrow, I am going to call a couple of law firms for a legal advice. Below is a picture of my knee after they took the staples out. I don't know if the surgeon Dr. Gupta or the receptionist stapled my knee closed, as you can see, they did a horrible job. I am lucky I did not get an infection with the gaps between the crooked staples. I have also included a photo of the commode with no safety bars and the food from the gas station they tried to feed me as a 3-day inpatient.

Dear Sir or Madam: I…read moream writing out of concern for a potential breach of testing protocol, in addition to a morale-damaging breach of ordinary courtesy and good manners. My fiancé, a participant in a medical study at this facility, as well as other participants in line behind him, were denied snacks yesterday afternoon, despite having shown up within the scheduled time and having politely complied with the directive posted at the cafeteria (window) , which instructs participants who have missed a snack period for any reason, to request it's replacement at their subsequent snack period. On Sunday, November 2nd, my fiancé arrived at the cafeteria (Window) 3:42pm When the cafeteria attendant (lady) on duty failed to notice his arrival, he knocked politely upon the window glass in order to attract her attention and receive his snack. Instead, the attendant informed him (rather sharply) that she was needed to assist the other window at that moment, and would give him his snack when she finished. (She never came back) ! At the time of the second snack break, my fiancé reminded the same cafeteria (Window) attendant (in compliance with the posted directive) that he had not received a snack during the first break and requested it. Rather than comply, the attendant delivered his snack with a sharply rude series of remarks indicating that she had been well within her rights not to give him the earlier snack; he was simply out that snack and had only himself to blame for it. At that moment, other participants were lined up behind my fiancé, awaiting their own snacks, becoming a captive audience to the attendant's humiliating behavior. The lecture my fiancé was subjected to took up the rest of the time allotted for distribution of snacks, such that those in line behind him failed to receive anything to eat. The attendant (lady) then closed the window and walked away, to the consternation of all witnesses (involved) Some of those who saw and heard the event remarked that this same cafeteria attendant (lady) had made it a habit to speak very rudely to the study participants, such that their enjoyment of mealtimes was significantly impaired. My fiancé, being a strong and emotionally mature adult, at first hesitated to inform me of the incident when we spoke on the phone; although I could tell there was something wrong. Upon further consideration, though, we both became concerned that the combination of his calories intake being arbitrarily modified in this way, in addition to the stress of being publicly humiliated in the presence of his peers, might affect his upcoming lab results in ways inconsistent with the normal parameters of the study. I personally recommended that the incident be documented, so that it can be taken into account in the event that his results differ from what they would have been under normal circumstances. Above all, I hope it remains clear that my man has taken care to remain in full compliance with all guidelines and instructions; and that he fully intends to maintain that compliance. PLEASE TALK TO ALL STAFF- this behavior is very inappropriate and unacceptable

Attended two of their Healthy Kitchen Lab food demos. The area and staff are nice. The two…read moreclassrooms where classes are held are big and clean. There is a dispensary of free Covid test and fetanyl test strips if you need them. Although the front does not have bike parking, you can come inside and exit to the back where you can lock up your bike near the rails/tree and it's safe there. I enjoyed attending the food demos there and am looking forward to the free African dance classes that are offered on Wed evenings. Check out their website for all the other free activities that they have!

Pomona Wellness Community has free programs in cooking, dance, yoga. They have a program where…read morepeople can chat with a nurse. There is even a toy loan program. I've lived in Pomona for 26 years, and I never knew this existed. It is so inspiring!

I had a great experience at CaliMed. The environment is warm and welcoming from the moment you walk…read morein Miss Ailyn at the front desk was especially professional, helpful, and kind. The entire team is caring and makes you feel like you truly belong. Highly recommended!

I came here for a Physical Exam. Their staff is very friendly and makes it easy to book an…read moreappointment. The clinic is very clean and welcoming. I definitely recommend them.

We used these services for in-facility care for my mom who was in a memory care unit. We had…read moreinteractions with several of the MDs, as well as a NP who provided healthcare visits. They were kind and caring, responsive to outreach when needed. They were able to assist our family in getting orders for medication, both prescribed and over the counter, in a timely manner. They dealt mainly with the facility caregivers and nurse but also provided feedback to our family as care went on.

I am not sure I want to give 4 stars...my doctor is Dr. Kwon and he is an excellent doctor but when…read moreyou want to see him or speak to him, that is an issue. The staff are very kind and Kim has gone above and beyond with scheduling appointments that were referrals from the doctor. I truly appreciate that. The 4 stars is for the time that it takes to get items that are needed for care. I need a scooter or electric wheelchair, bath bench, lymphedema supplies and have not received any of those items. I know everything takes time and I am a very patient person. I just wish that if you are not able to do, just say you cannot. I am, also, a very understanding person.

Looks like nothing has changed, A few years ago I had big problems with my billing with them…read moresending lab work to the wrong place costing me $300. I decided to try and see if things have gotten better but couldn't even set up an appointment. Called today and said I wanted to make an appointment, got put on hold, after 5 minutes the same person asks me why I'm calling again. Waited another 5 minutes and nothing so I hung up. Whoever is running this clinic needs to be FIRED!

I highly recommend this clinic!! I always come to see Stephen for all my medical needs. I have been…read moreseeing him for years and he always goes above and beyond. Their pricing is very inexpensive compared to most. If your looking for a new clinic this is the place. I am highly grateful and appreciative of Atlantic Ave Medical Clinic and its staff.

I had a wonderful facial experience with Ruby. She is very…read moreskilled and professional, and her technique made me feel completely relaxed throughout the treatment. The skincare products she used were excellent. I have very sensitive skin, so I was a little worried at first. However, after the facial, I had no irritation, redness, or discomfort at all. My skin felt smooth, radiant, and refreshed. This was truly a wonderful experience, and I highly recommend Ruby to anyone looking for a knowledgeable and caring aesthetician. I will definitely come back again!

Had my big toe surgery at this location, good place yes I recommend this facility for your same day…read moresurgery

Great facility with excellent staff. I was nervous to have the MRI but all of the staff from the…read morereception desk to the MRI techs were extremely understanding and helpful. William & Mirnaz (unsure of spelling) were especially helpful and helped make the MRI experience as easy and comfortable as possible. Thank you to all who helped me during my visit!

This place deserves 5 stars for great people who work here from front desk till MRI technician the…read morequality care I got was in different level...They were super friendly and going above and beyond to ease my experience here. I came here for open MRI. I cant be even in open wide MRI.they have OPEN UPRIGHT MRI, so if you are claustrophobic. The tech took his time to explaining the procedure and he was communicating the whole time. I was there about 2 hrs 40 minute. The machine got hot and it was needed to the machine got started. Its a great tip and lesson learned today from my experience. Never go late there. My appointment was at 8:30 pm and the lady who called me told me to be there at 8:00pm! Anyway, its no one fault the machine gets hot so the tech needs to cool them down.

I have had a great experience here and am leaving a review before I go to get my 3rd rec from…read moreGreenview Med. The doctor is through when asking why you need a rec and also helpful in suggesting products for ailments. Keep in mind they don't sell any of this and only give recommendation's . I will continue to get my rec here as long as they stay open. P.S. my first rec was 65 dollars with a hard card and 45 dollars last renew

Office is Clean and Easy to find (NE corner of Mountain and 9th)…read more The doctor takes the time to really listen to you. Professional office staff. I would not consider going anywhere else. This is the place you want to go for your recommendation.