I stopped by this Subaru dealership simply to see a specific trim level that I hadn't had the chance to look at in person. I wasn't expecting to purchase a vehicle that day, but the experience completely changed my mind. From the moment I walked in, Brandon was welcoming, he also showed incredible patience even at the end of a long workday. There was never any pressure, just genuine willingness to make sure we had the information we requested. Dominick also worked tirelessly to put together the best deal possible, and I appreciated the effort he put in. He is a true professional and a tremendous asset to this dealership. We were genuinely impressed by his dedication, transparency, and commitment to earning our business. After visiting other dealerships, the difference in customer service here was undeniable. They made buying my new vehicle a stress-free experience, and I wouldn't hesitate to recommend this dealership to anyone looking for a Subaru. read more

I have never owned a Subaru and lean toward Toyota due to their reliability. My daughter was shopping for a new car and Toyota wouldn't negotiate their prices and had non essential dealership add on's that increased the price. A friend recommended to look at Subaru. We worked with Paige DiPietro and were able to purchase this vehicle at invoice price. The experience was pleasant and professional. A nice change from what I have experienced with many years of purchasing new vehicles. Zero sales pressure which was such a change. I would recommend this dealership as they are beyond reputable. read more

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Justo was very friendly, helpful and knowledgeable. He went above and beyond to get us a good deal, along with the finance manager Dominick. They were super helpful on helping me get a payment that worked for me with my not so good credit. I noticed as we were getting ready to leave that the gas had not been filled up. I went in to ask if they don't do that anymore, and he apologized and ran out to get the car fueled up! Revised 3/4/25 I received a phone call that they will refill my tank for the inconvenience! So I went in and they filled my tank no questions asked just for the wait. read more

Centennial Subaru - Auto Repair Near Me - Las Vegas, Nevada

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Came in today for an oil change Nico said it would take 1hr 30 to 2hrs; however, they got my car done on 1hr 15 mins and washed my car! For a Saturday I think that's a win. Nico was super friendly and helpful made suggestions regarding maintenance but wasn't pushy (if you know what I mean) just kept it real which I appreciate. They have a big waiting area along with snacks and coffee. Thanks Nico! read more

Centennial Subaru - Waiting area - Auto Repair Near Me - Las Vegas, Nevada

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I went in today to get a new vehicle expecting the typical car buying experience. (Especially for a woman) You know the one that takes all day and makes your anxiety spike? What I got was a sales person and management team who weren't pushy, listened to what was important to me and worked WITH me to find the perfect vehicle! Edwin M and Brian N Thank you for making my car buying experience quick, easy and haggle free! read more

I rarely leave negative reviews, but my experience with Subaru Las Vegas Centennial was disappointing. I put a down payment on my vehicle and then waited about a week to take delivery because I was told the car would be cleaned and serviced. When I finally picked it up, there was still dirt in several areas, an unpleasant odor inside the vehicle, and dust coming from the A/C vents. It did not appear to be prepared to the standard I was expecting. Shortly after purchase, I noticed an unusual sound during cold starts after the vehicle sat overnight, as well as surface rust on all four brake calipers and wheel bolts. Each time I raised these concerns, I was repeatedly told that everything was "normal" without much explanation or effort to investigate. What made the experience worse was the communication after the sale. At one point, I texted the sales manager a video of the startup sound around 7:00 AM so she could hear exactly what I was referring to. Instead of addressing the concern, her response was, "Hi, it's really early." I found that response unprofessional and dismissive. If a customer is reaching out about a vehicle concern, the focus should be on helping the customer, not commenting on what time the message was sent. A response later in the morning would have been perfectly fine. I was also told I would need to pay $250 for an inspection regarding concerns I raised almost immediately after taking delivery. As a customer who had just purchased a vehicle, that was frustrating to hear. The only reason this review is not one star is because the General Manager stepped in after I emailed him directly. He responded quickly, arranged for the service department to inspect the vehicle at no charge, and provided me with a loaner vehicle for the day. The service department was professional, responsive, and far more helpful than my experience on the sales side. I appreciate the efforts made by the General Manager and service department, but it should not take escalating concerns to upper management for a customer to feel heard. Once the sale was completed, I felt my concerns were largely dismissed rather than taken seriously. Because of this experience, I will be taking my future Subaru maintenance and service business to another Subaru dealership in Las Vegas. read more

1-Star Review: Avoid This Dealership - Hidden $2K Dealer Add-Ons and Pushy Sales Tactics Jessica earns this one star solely because I can't give zero. First off, they flat-out refuse to provide an out-the-door (OTD) price when you ask, hiding behind lame excuse. The real reason? They don't want to disclose their sneaky $2,000 dealer add-ons upfront. It's classic bait-and-switch: they lure you in with attractive online numbers, then spring the hidden fees once you're at the dealership--wasting your entire afternoon in the process. Jessica was extremely pushy and turned downright aggressive. when I pressed for transparency. Not shocked, though--this dealership clearly operates on taking advantage of customers with these ridiculous mandatory add-ons. Save yourself the headache and frustration. Go to the other Subaru dealership where they send you a straightforward OTD price right away. This place? Shady practices + unprofessional sales staff = hard pass. Steer clear. read more

I leased a 2026 Subaru Crosstrek from Centennial Subaru two weeks ago. I was helped by James Taylor. At first I was inquiring about my 2019 Crosstrek's value as it waited for repairs in the Service area. After crunching numbers on a new vehicle, what my car was worth and what I still owed on it, I seriously considered swapping for the new car. Throughout the afternoon (we took hours!), James was very chill and courteous with my mom and me. Then I got cold feet and left. James didn't pressure me when I decided to leave and was still nice as we walked out. After getting home and consulting the rest of my fam I felt confident about the car deal and called James. He waited for me at the dealership and we completed the paperwork. I'm still happy about the interaction and the car deal. I strongly recommend James if you are Subaru shopping. read more

We upgraded to a Subaru Crosstrek Wilderness edition from the Subaru Crosstrek limited edition. We really only went in for an oil change and talked with Jeff in Service. We told him we were thinking of upgrading to a Wilderness edition He was so polite and he got as a sales person right away. We were then greeted by salesman Francis S and he was the most polite and kind salesman we had encountered for a long time. He showed us a few of the 2025 models and my husband fell in love with the sapphire blue. And all of the amenities that it had, including the larger tires was a plus. We had several questions about the warranty, the trade-in and other things and so Francis introduced us to Dominic in Finance. He also was very polite informative, and really answered all of our questions straight up. As we were waiting for some paperwork, we were introduced to the General Manager Chance he was also just very kind, very polite and made sure we had no questions This dealership is awesome. The perks that they add when you buy a car, the quality of the dealership, the cleanliness of the dealership and just all over positive polite people that work in the dealership makes it all worth a while if you're looking for a Subaru this would be the dealership that I would choose. I just want. to say again, we were just very happy very satisfied and this is the dealership that we will continue to reach out to.. Francis was very quick at getting our plates to us. They take care of every piece of that which was such a relief. We didn't have to go to the DMV they do that for you. I just want to say thank you again for all the kindness and everything that has worked out and we just are grateful for Francis, Dominick, and Chance and the professionalism of the entire staff. Dominick was quick to respond with my questions when I reached out by text. He made the financial loan very easy. They also have a love visit to go over everything in the Subaru vehicle if you have any questions. This was the best experience we ever had buying a vehicle. This dealership should get a 10+ Rating. read more

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SEE PAIGE DIPIETRO!!!! Working with Paige DiPietro was genuinely one of the best car‑buying experiences we've ever had. From the moment we arrived, she was warm, welcoming, and incredibly attentive. Even though we came in near closing time, Paige never rushed us or made us feel like an inconvenience. She stayed cheerful, patient, and fully committed to helping us find exactly what we needed. She listened closely to our questions, guided us with kindness, and made the entire process feel effortless. Thanks to her dedication and expertise, we found the perfect Subaru, and we couldn't be happier. We're so grateful for her amazing service, her wonderful personality, and the genuine care she showed throughout the entire experience. Thank you, Paige, for going above and beyond ! You truly made this milestone special. Additionally, we are truly IN LOVE WITH OUR BRAND NEW Subaru Crosstreck! Best decision we ever made! Additionally, we are just in love with our new Subaru Crosstreck! Thank you!! read more

Angel was our salesperson. He helped us through the entire process. He was as nice as can be & really made us feel welcome at this location. He helped us find the perfect car. He even took the time to help us transfer our Sirius XM from the other car onto the new car. Jon Stowe is a great manager. He is extremely knowledgeable with the different types of cars. He spent a lot of time teaching us valuable information. We appreciate Jon for going above & beyond for us. Chris Sy did a great job on our auto tint. He walked us through every step. He really knows his stuff! Thank you for hiring such exemplary employees as Angel, Jon & Chris Sy. They are an asset to your establishment. We will definitely be recommending this dealership to our friends & family. read more

I traded my 2018 Jeep Wrangler for a 2017 Volvo XC90 at Centennial Subaru in January. The sales lady didn't know why the car was priced so low and the manager told her it was because he thought the color was ugly. 3.5 months later it needs $7600 in repairs due to a coolant leak and the AC went out. I am very unhappy and completely screwed and will have to burn through the summer because I can't afford the repairs. Very sneaky. read more

This guy's answer to my review is whipping cream. The specials were through the Second of January, and I asked if we could show up when they opened on the second . She said we could show up but she wasn't sure about the deal. I posted a review on Google and this same guy answered if I'd like to try again to reach out to him, well I did try . Directly and through the same salesperson..he never called ..now he acts like I didn't even answer him..Just a typical "friendly" answer to blow me off and not admit anything. read more

I didn't end up buying a vehicle from Centennial Subaru, and after my experience, I absolutely never will -- and I'll be advising friends and family to avoid this dealership too. I stopped by to check out a lease deal on the Subaru Solterra, which Subaru was promoting at the time. The vehicle itself felt fairly basic -- it would've worked in a pinch, but nothing stood out. Still, I was curious about the pricing and wanted to start comparing EV options. I initially worked with Angel Weick, who was friendly enough on the first test drive. But once I told him I was early in my EV shopping and wasn't ready to commit, he brought in Sales Manager Carlos Parker -- and that's when the experience completely fell apart. Carlos immediately launched into the tired cliché: "What's it going to take to get you in this vehicle today?" I explained again that I was just beginning my EV search and had other vehicles to test. He didn't respect that at all -- instead, the pressure escalated fast: "You need to do this right now because ___" "You won't find a better deal than this..." "I've never offered anyone this good of a deal." They even lowered the offer a little to sweeten it, but continued pushing with classic fear tactics -- trying to make me feel like I'd miss out forever if I didn't say yes right now. Out of courtesy, I agreed to a second test drive. Angel clearly didn't want to be there and gave off a disinterested, cold attitude. While I was in the car, I got a call from another dealership I'd been in touch with. They calmly asked if I'd stop by if they could lower the down payment. No pressure. No attitude. Just a simple question and clear numbers -- and a vehicle that had a $53,150 MSRP, compared to the $39,915 Solterra I was sitting in. I told Subaru I had to check out the other offer. That's when things went fully off the rails. Carlos insisted "they're lying to you," accused the other dealership of hiding costs, and even shouted: "That's bull***! I used to work there, they can't give you that! I'm giving you a once-in-a-lifetime opportunity!"* He was aggressive, borderline cursing at me, and literally shoved a monitor toward me to try to prove his point. I calmly told him, "I don't need an EV, or a second vehicle at all -- but I have another offer I need to explore." His final words? "Your loss." Well... it wasn't. The other dealership -- Findlay Honda Henderson -- not only matched the offer, they beat it. I got a far better vehicle, at $1,500 down and $215/month, and everyone there was respectful, easy to talk to, and zero pressure. They did everything right. I also visited or spoke to Jim Marsh Kia, Team Chevrolet, and others -- every one of them was courteous and respected my process. Centennial Subaru was the exact opposite -- high pressure, manipulative, rude, and outdated in their sales approach. Save yourself the stress and go literally anywhere else. read more

This place ROCKS. My wife and I purchased a used vehicle here and beyond the incredible building they are in (like no other dealership I've ever been to), the staff was exceptional. Our salesman Steven was very helpful, knowledgeable and courteous. The GM, Leigh, was a pleasure to deal with also, no games or gimmicks, she made the process very efficient. And Deb in finance was also great. Digital signing, clearly laid out options and the whole transaction couldn't have been smoother honestly. Go see them if your are in the market, you won't regret it! read more

I had very good service from Chris Sy. I was having an upgraded rear view mirror installed in my vehicle. Chris explained the process, approximate time it would take and got me a loaner to use. Upon completion Chris asked if I was comfortable setting up my garage door opener and offered me assistance if I needed it. I appreciated Chris's knowledge, thoroughness and willingness to answer my questions. I look forward to working with Chris in the future when I take my vehicle in for servicing. read more

This dealership rocks! I had a great experience there purchasing my new vehicle. I had just come here from another dealership where I ended up walking out on their final offer. I asked Centennial to make me an offer on my trade-in and when I said I wasn't okay with their initial offer because it wasn't close to the previous dealerships, they asked me what I would be happy with and I told them. They came back without hesitation and beat the previous dealers best offer by a good amount and I could not refuse. I am very happy with my purchase, and I love how they didn't waste my time or argue with me about why my trade-in was only worth so much. Very smooth process. "Rule #1 - If we don't take care of the customer, someone else will." read more

I know before we get started here you might think business is just business right? Wrong, you don't treat people like that and here is what happened. Well my wife and I decided to get a little commuter car so I wouldn't put to many miles on my expensive car. So we saw at centennial Subaru they had a used little ford fiesta (perfect). We went down to the dealership, test drove the car, they ran our credit, we agreed on the term, we signed papers agreeing to the deal . The lady who was helping us left saying she would be back in a minute. Well 20 minutes later a young man came back and said I'm sorry I have some bad news. He said we just sold the car for cash to another customer!! After we had already made a deal, test drove and signed papers agreeing to the deal. WE WERE THERE FIRST. No exceptions, I do care if someone came in behind us and offered you DOUBLE what we were going to pay. They already made the deal with us!! Now the issue of them dinging our credit so hard that it lowered our credit score even lower than it already was is a completely different issue all together. I will definitely be getting my attorney involved on this. This is a very shady way to do business. They discarded us like yesterday's garbage. This should not be allowed to happen. First come, first serve. read more

During their free recall of my sister in laws vehicle, she declined actions to be taken that she had just had done elsewhere. Later, when her trusted mechanic looked at her vehicle, it was clear that it was mishandled... to the tune of $400. They refuse to take responsibility and this mistake appears to be a direct result of my sister in law declining unnecessary work on her vehicle. Whether the result of an intentional temper tantrum or just simple negligence, the result is the same. Please use care if you choose to use this dealership. read more

My husband and I had an outstanding experience at Centennial Subaru. From the moment we walked in, Steven (our salesman) made the process of buying a car smooth, stress-free, and genuinely enjoyable. Deb, the Finance Director, was fantastic--she explained everything clearly and made the paperwork a breeze. Leigh, the General Manager, also went out of her way to make sure we were taken care of. The dealership itself is beautiful--brand new, spotless, and welcoming. Every single employee we passed greeted us with a smile, and even the service department staff were friendly and accommodating. It's rare to find a place where everyone clearly takes pride in what they do, but Centennial Subaru absolutely does. We'll definitely be back for future vehicle purchases and will be using their service department as well. Thank you to the entire team for turning what's often an arduous process into such a positive and easy experience! read more

I just took my car in for warranty repair. Chris Sy made this experience nothing but EXCEPTIONAL from start to finish. He kept me in the loop the entire time. Thank you Chris for all you do! read more

Centennial Subaru of Las Vegas NV handled my catalytic converter recall early this autumn. They further tried to sell me on well over $2k in services, most of which I'd already had done somewhere else. I declined all of those. I was fine with paying $0 for a recall. I had my tires replaced last week (something else they had tried to sell me on) and was found to have a lug bolt/stud ruined by a cross-threaded lug nut which was then tightened with a pneumatic tool. For one of the service items they had tried to sell to me, they had to remove the affected wheel to assess. I am now paying a garage that I trust, a garage that has taken good care of me for over 10 years, close to $400 to fix this so that l can drive safely. I cannot prove Centennial Subaru did this, but they were the the last to touch anything on my car before the tire replacement. If I could say "zero stars" or less, I definitely would. read more

Brought my new Subaru Crosstrek in for promised blackout package upgrades to my vehicle which included, black powder coated rims, black lug nuts, blackout emblems, red calipers and my service advisor, Chris Sy was amazing! He got me everything I had asked to be done which looked amazing when finished! He kept on constant contact with me throughout the process and got me a loaner to use while the work was being performed! Definitely recommend Centennial Subaru and ask for Chris Sy for all of your service and vehicle upgrades! read more

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Buying a new or used car is normally a tense, exhausting experience. If you have ever been pressured, lied to, and or felt totally exasperated when buying a car, you must give Centennial Subaru a try. It will change your whole outlook on the car buying experience. The environment. To begin with the dealership is large and roomy inside and out. While waiting you are welcomed to water, coffee, snacks and other goodies while watching the latest game on comfortable easy chairs. The music is not loud. The air comfortable and the ambiance soft. The people: From the salesman, to the finance manager and extending to the service team, I have never met a group that is more friendly than the Centennial team. It is clear they are proud of their product and service. These people are Subaru people. They like what they do and it shows in how they speak about the cars and thier dealership. They want you to understand the quality of theirs products and work and what it means to be a Subaru owner. We love this place and our new car. Take it from me. Highly recommended. read more

I love this Subaru dealership; I have a 2019 Subaru Forester & was able to transfer my extended warranty from California when I moved to N Las Vegas. I wouldn't own any other brand of vehicle; I've owned Honda, Nissan, Toyota, Volkswagen, Ford Mercury vehicles & Subaru out matches them all in quality, performance, service & costs. Check out Subaru's promise to the planet; no landfill waste used in their manufacturing & dealership facilities. A very planet conscientious auto manufacturer; no vehicle manufacture has done better for its customers & our planet. Subaru is also working with the US national parks to help them achieve zero landfill also! read more

This place honestly sucks. Some young salesman barely out of high school, Nikolai Draganov, tried ripping me off on a 2013-ish Honda Civic with near 100k miles a few months back. These guys wanted close to $17k for this car, and the car itself had damage and the interior was absolutely disgustingly dirty! Yet somehow they expected me to pay 17 grand? lol, okay. Hell, they claimed their cost to "clean" it was over $1000, which is bullshit considering the bloody stains that were on the back seat. Edit: For anyone actually reading this, they're calling me rude and abrasive (to which I challenge them to specify what I said to the salesman that was "rude and abrasive") to hide the fact they try to rip their customers off. Also, take a minute to ask yourself, what kind of reconditioning on this sort of car costs $3k? That's about 25% of what this car is actually worth. They claim I looked at the car BEFORE the interior reconditioning, yet the salesman explained the absolutely filthy interior as a result of them having "missed a few spots". So which is it? Hint: if you're going to lie, at least make sure your stories line up. We all know most dealerships are run by dishonest people. This one's no different. You know what's actually abrasive and rude? A $17k sale price for a dirty, abused car with 60k miles, just because it's a "dealership sale". Give me a break. read more

My whole experience at this dealership was amazing. From the time Ashlee Kelly greeted my boyfriend and I on the lot until I left with my new Subaru! She was so patient and answered all of my questions while also making sure that I got the best deal possible for my situation! Marc Csentery went over my paperwork at the end and made that an enjoyable experience as well! I've never experienced such great service from start to finish at a dealership like that! read more

Centennial Subaru - Auto Repair Near Me - Las Vegas, Nevada

I would buy a Subaru again, just because of the amazing customer service I've experienced at Centennial Subaru. I love my Forester, it's the second one we've purchased and it's the perfect car for me. What makes owning a Subaru an even better choice is how much care and attention the salespeople and auto repair staff demonstrate for cars and customers alike. read more

Another great experience with centennial Subaru service. John in the service department is always eager to help and goes above and beyond. 10/10 service from John and the centennial Subaru team! read more

If I could rate this experience lower than one star, I would. None of this review has to do with my sales person Tyrone. He was amazing and did everything that I could've possibly needed.. This poor review is in regards to their sales manager Carlos. Carlos was rude, dismissive, and flat out an asshole during my visit 12/10/25 . I went to Subaru again on the 24th to attempt this deal again, but with another sales manager at my request, that same request was meant by Carlos Again, being rude discs, courteous, and dismissive. He even took it upon himself to snatch paperwork out of my hands when he was walking away. I'm not entirely sure that's how you treat someone ready to buy a vehicle! I'll be taking my money elsewhere. Subaru just lost a customer read more

Had a fantastic experience at Centennial Subaru! Dominick in finance was incredibly helpful and made the whole process smooth and stress-free. He went above and beyond to make sure we were happy. Angel was awesome too--super patient, knowledgeable, and made sure we found the perfect fit. Big thanks to both of them for the top-notch service read more

Nelson Mark Two great guys to do business with They helped me get into my Crosstrek comfortably Gleaming recommendations for them both! read more

I'm in the market for a new car & have narrowed it down to Subaru. Upon arrival at this Dealership, Jessica greeted us at the door. There were 2 cars in stock one manual & one automatic. I test drove the automatic on the street, but since I haven't driven a manual in 23 years & a little rusty, we stayed in the parking lot. My review is not about my choice of vehicle it's about how this dealership treats their potential new customers. In another review about my car buying experience which was horrible. In comparison this was a really great experience. If all goes well I plan on buying my next car from Centennial Subaru. read more

Centennial Subaru - My next new Car - Auto Repair Near Me - Las Vegas, Nevada

The help and attention we received was more than we expected. While the facility is top notch, the entire team was awesome . They got me into a new 2023 Forester Wilderness with all the options when others wouldn't even try. Our salesman Ousmane Sarr or better known on Instagram as @ouzythesubiguy took the time along with Robert Baugh the sales manager, and Dominic Gagliano in finance to make this deal happen, getting me the best finance rate with the best payment including an extended warranty package to keep me covered for years to come, and that's after they got my wife an awesome lease on a new 2023 Subaru Forester Sport. #centennialsubaru #subaruforester #subaruforestersport #subaruforesterwilderness #subarufamily Long time customer for sure! read more

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Needed a car asap. Kinzie was amazing and got us into a car big enough for my 7-person family. She was so helpful and worked with us. She was very nice, and she even went out of her way to pick us up from home to get us to go pick up our car. We also did everything from the comfort of our own home. Can't thank her enough. I highly recommend visiting this location and asking for her when if you need a car. She'll hook you up. Thank you again Kinzie read more

Centennial Subaru - Nicholas Marshall and son Dominick Marshall - Auto Repair Near Me - Las Vegas, Nevada

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I came here for car service and customer service was beyond exceptional. They really took good care of me and my car. Megan Pote and Nate Pettit answered all my questions and concerns and Megan went above and beyond with her customer service as to helping me get snacks and a drink as I was "short handed." She also told me about a recall for my car and scheduled an appointment for me to have it taken care of. The waiting area and ladies restroom was very clean. I felt very comfortable waiting there. I definitely recommend coming here. read more

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To start, we think Subaru is a great brand with a wonderful rep for reliability and great value. After looking at lots of brands, we decided on an Ascent for my husband. We visited Centennial Subaru, and we were relieved that the reps did not jump all over us. Jessica Forage was awesome! She listened to our needs and was not pushy to make us buy. She offered us a great deal for my husband's Ascent. We were so happy and pleased with the service, and since we love the brand, I ended up trading in my vehicle to buy another car same day for another super deal. It was unreal! It felt like Christmas! Kudos to Jessica's reactivity and making things so easy. We love our new cars! Thank you, Jessica and the Centennial Team! read more

Centennial Subaru - Our Ascent and Crosstrek! - Auto Repair Near Me - Las Vegas, Nevada

I wish I had an awesome experience like some others on here, but I didn't. I was taken advantage of and given nothing. The salesman looked me in the face and told me no one gets this deal. Honestly they took a valuable asset of mine and gave me nothing but switch and bait numbers. So much went on at this dealership that was not right. Their own chat bot was aghast with the details lol which they have now shut down. I talked with everyone Subaru of America everyone and they won't make it right after being told they would. Yes I'm sure some people have an awesome experience but sadly I didn't. I showed the paperwork to my niece who is a lawyer and many friends and they said the same. Nobody gets a deal like this was right. They gave you nothing but a bad deal. A senior citizen who was taken advantage of and the salesman Justo who was stone cold. This was the second salesman after I was ready to leave the first day the floor mgr came over and gave me Justo. My lucky day! The first salesman was rude and condescending and inpatient. The GM would not return my calls or e mails I asked them to make it right and no response to do so. So no I love my Subaru but so sorry I went to this dealership. Sadly the next day I had an appointment at another dealership and well can't cry over spilled milk. This dealership is independently owned. The salesman also used many fear factors. Saying oh I worked at that dealership you want to go to and they won't give you a good deal. How do these people sleep at night. One thing the salesman also mgr gave me was an extended warranty but I already paid for their over priced warranty because finance said I should have it. I'm an elderly lady and I was hot, tired and worn out. This was my second trip to them so it is my own fault. I will remove this review if they make it right. lol they won't they don't need to and they don't care. I have ADHD and I told the salesman that and he says he does to. I hope they all sleep well at night. I'm sleeping well because I'm not a car salesman or a finance mgr. P.S. I am a Toyota girl first time in the Subaru family. Buy Toyota always. Or a Honda! Wish I had. My family owns Subaru so I decided to try one! Oh and OTD pricing is not out the door. read more

This Subaru on the repair side is hands down the best one in town. I went in because my car was showing a malfunction with the thermostat for the engine. They took the car in, and despite a miscommunication between me and the person that scheduled my appointment where I thought a loaner vehicle was reserved for me and there wasn't, they were very professional and were able to find me a loaner in time for me to get back to work that same day. They didn't have to do that, and I am very grateful. They were very helpful and timely in repairing my car as well, and I've had no problems since. read more

We will never forget. For nearly a year now my family has been thinking about the car they basically stole from my elderly mother on an all cash deal for her (likely last) car purchase (of this lifetime). She went in for a new vehicle and told them them she did not want to trade her existing car, she wanted to keep it in the family, and by the end of two days of playing an intentionally exhausting and confusing game of numbers with her, based on unnecessary add ons and hidden fees, they managed to take her excellent condition used vehicle (she deeply cared for, over a decade) for penny's compared to what they almost immediately re-sold it for, when she was paying all cash for her new car from her remaining life savings, why would they encourage a trade in on an all cash deal? My mother devistated after the dust settled I called on her behalf (as her power of attorney) and gently asked for review and the opportunity to purchase back the vehicle for the trade amount, the used car manager John said he would sell it back to us, with some potential cost for inspection/repair, we understood and agreed. This began a long series of deceitful behavior from all sales reps involved dodging our follow ups and selling the vehicle to an internal friend of the dealership. In the end they pacified the situation with an extended warranty she will likely rarely, if ever, use. Just read that again and let it sink in, then consider 1 of a million other dealerships. Let's take the power back from these predatory practices, it's gut wrenching for folks with limited income. read more