The only reason I continue to return to Planet Nissan for service is because of Jason R. He has earned my trust over the years, and that means everything when it comes to vehicle maintenance. Jason understands that my schedule is extremely limited due to my job, so he is always transparent about what both of my vehicles need and how long the service will take. That honesty allows me to make adjustments and plan my day accordingly. It's rare to find someone who combines professionalism, integrity, and excellent customer service the way Jason does. He consistently goes above and beyond to ensure I am informed and taken care of. Planet Nissan is fortunate to have him on their team, and he is the reason I continue to bring my vehicles back. I also want to recognize the maintenance team working behind the scenes. They are truly amazing, and I have always received quality work on my vehicles. It takes a great team to consistently deliver that level of service, and their dedication does not go unnoticed. Thank you to Jason and the entire Planet Nissan service team for always taking such great care of my vehicles. read more

Outstanding customer service. We recently visited to purchase a car for my son, and Daniel Maimran was our salesperson. From the start, he was professional, responsive, and attentive. He promptly answered all of my messages and provided helpful information without ever being pushy, allowing us to make our decision comfortably. We completed our purchase on Saturday and were in and out within two hours. During that time, several other vehicles were also sold, which speaks to the dealership's efficiency and reputation. We truly appreciate the smooth experience and highly recommend them read more

I will never go back to Planet Nissan. They tried to rip me off because I'm 84 years old and I do have a little money they told my car need extremely fixing. They wanted to charge me $1200 which was ridiculous. I do not recommend to go back to this place to anybody transmission fluid was bad brake fluid is bad I need filters etc. etc. etc. the lady they are trying to rip me off and I found out that she lied to me read more

Had a great experience with the service department Jason was my service advisor and he helped with all my questions and did all he could to keep me informed. He had great customer service. They also got the transmission in my car quickly. read more

We recently purchased a vehicle through Planet Nissan. We love the vehicle and appreciate that they washed, detailed, and gave it a full tank of gas when we took possession. Daniel Maimran, Internet Manager, and Farrukh, Sales Associate, were both very friendly and helpful in navigating the purchase process. There was a misunderstanding regarding the purchase price of an additional warranty, leading us to believe at first that we had been overcharged. They did work with us to clarify this misunderstanding, but we are giving them 4 stars because the full price of the additional warranty should have been clearly disclosed upon signing so that there was no confusion. We liked everyone we dealt with at the dealership and recommend it to others. read more

I purchased a Nissan Z in February, 2026 with Devyn as my salesperson. Devyn and the dealership tailored the sales process to my needs... the process was quick and easy, straight-forward and trouble-free. I was impressed. No run around or back and forth. Devyn was extremely knowledgeable about the Nissan product. If there was anything she was unsure of, she found the (correct) answers within minutes. Any concerns or questions I had were quickly addressed to my satisfaction. We initiated the process over the phone. I made an appointment to come to the dealership to drive the car. We finalized the sale in about 90 minutes (no financing was involved). No pressure or upselling of items I did not want. The price was fair. I highly recommend Devyn and Planet Nissan! read more

Bought a new car at Planet Nissan dealer. Was treated very well by everyone there. This includes salesman, finance, reception, and management. They also assisted me in registering the car so I could avoid going to the the DMV. I have been a loyal customer for 19 years since I bought my first car there. read more

Planet Nissan - 2025 Altima - Auto Repair Near Me - Las Vegas, Nevada

Simple routine oil changes take about 2.75 - 3.5hrs, brake pad replacement takes about 4+hrs and what's the common denominator? The advisor both of these customers had is Ruben Flores. It is an absolute circus here. the manager, Mike, tries his best to make matters right but this service department is beyond the point of fixing at this point. Advisors are extremely disrespectful and have no respect for customers time. Do NOT purchase a car here with plans of getting the complimentary oil changes unless you have HOURS for a simple little maintenance task to be done. read more

I have an older 2008 Nissan (near 150K miles). Since it was well out of warrantee, I tried other smaller shops trying to save a buck. However, they don't take care of my car like Ryan takes care of it. I want my paid-off car to go another 150K so I bring it here. Also, these guys and gals know my car. I generally wait in the show room (the waiting room is comfortable but too much TV). The coffee is legit too. I haven't used the shuttle so I can't comment on that service. My jalopy is always clean when I pick up. I highly recommend Ryan as a Service Advisor. He's friendly but to the point. No surprises. read more

Planet Nissan's prices are out of this world. I brought my 2015 Sentra in for a noise that was coming from the transmission. I had to pay 209.00 to have the problem diagnosed, the total was 10,418.39. Why didn't Sonia Juarez recommend that I get a new car. My car is only worth 4500.00 m. That's what I am going to do but it sure won't come from Planet Nissan. I'm sure everything that was diagnosed didn't happen but here is a copy of the invoice read more

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I had a great experience at Planet Nissan from start to finish. The team was professional, knowledgeable, and actually took the time to understand what I was looking for instead of just trying to push a sale. The process was smooth, transparent, and way less stressful than I expected when buying a car. They had a solid selection of vehicles, and everything was clearly explained--from pricing to financing options--so there were no surprises. I especially appreciated how respectful and patient everyone was throughout the process. If you're in the market for a new or used car, I'd definitely recommend checking out Planet Nissan. They make the whole experience easy and straightforward, which is hard to find at a dealership. read more

Ryan and Ken provide excellent service! they both were very helpful! I would recommend them and Planet Nissan anytime! -Krystal read more

Service is always horrible here! Over two and a half hours for a basic oil service! Nobody communicates with each other in regards to employees. My service guy decided to go to lunch rather than tell my my car was ready. Unnecessary service recommendations to dramatically inflate your bill. Do yourself a favor and go to the Nissan dealership on Sahara instead. read more

On January 16, I took my 2015 Nissan Sentra in for a check up. I was recommended by Sonja to pay over 10k in repairs. She didn't recommend that I talk to a salesman but she recommended that I spend over 10k in repairs. This is the invoices. Since she didn't recommend that I get a new car, I did but not from Planet Nissan, I do not trust them & I will not recommend but I will share my horrible experience with anyone that will listen. I did purchase a new GMC Terrain & I love it! read more

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Awesome Service - 10/10! Took my Nissan Sentra to Planet Nissan Centennial for a routine oil change and had a great experience! Right from the start, I was greeted immediately, which already made things feel professional and organized. Ryan Selasky was my service advisor, and he was awesome -- super friendly, knowledgeable, and easy to talk to. He explained everything clearly and made sure I was updated along the way. No pressure, no upselling -- just honest, helpful service. Too rare these days so it was extremely refreshing. My car was ready quicker than I expected, and on top of that, it was cleaner than when I dropped it off! It's little things like that that really make a difference. Definitely giving this visit a 10 out of 10. If you're looking for a trustworthy service team, I highly recommend Ryan and the crew at Planet Nissan. I'll for sure be coming back for my next service! read more

Great experience at Planet Nissan. The Team there was great to work with and the after sale support was exceptional.

Yesterday was the day I had my appt to get my new part installed. Of course my service advisor remembered me and greeted me, the gentleman who ignored my greeting last visit was nice this time and I was set up with Jenna who helped me with my rental for the day. Jenna was sweet and gave me her personal number for any future concerns. She listened to me vent about my past experiences and apologized for her coworkers short comings. This updated review was based solely on yesterday's experience and I hope to continue being treated this way with each future visit. Night and day experience for sure. Thank you Jenna! read more

Thank you Nico ! Hopefully I am spelling his name right, came in March 28 to see about trading my car but couldn't, so we decided to get a 2nd car he help us and kept me at the payments I wanted ! I was there for a truck and he got us into a 2024 Nissan frontier my husband hasn't stopped smiling thank you again for getting us into this deal. We're really happy and we used it for are first event ! read more

Planet Nissan - Auto Repair Near Me - Las Vegas, Nevada

So far my car is running really well. I did call this place like three days ago Larry picked up the phone. He assisted me with scheduling, and gave me his number to keep in contact. Informed when I am on my way let him know so he can meet me outside. He super friendly, very professional, knowledgeable n easy going. Called back when he said he was going to. I definitely recommend him. Thank you guys and the tech that worked on my car!! read more

I've called and left messages to the service departments, but no one ever calls back, you should think twice before ever buying a Nissan, when it's time to trade, it will certainly be a different company. read more

I would give this place a zero if I could. I was ripped off here at 2021, I needed a car and they gave me a Nissan Sentra s 2017 for a total of 22.5k while the MSRP for it is 16k new even with finances it should be like 19k. I got a used one 4 years late around December with 35k miles on it and I got up charged a lot of fucking money. Fast forward to 2026 I have like 60miles on my Sentra and I want to upgrade to something nicer and I still owe 9k on it and carmax if offering 6,600 and Carvana is offerings me 5k. I decided to see what planet Nissan would offer me since we worked together before and I wanted a used Nissan Altima SR in red 2023 they had it for like 17k. I wanted a trade in and put 500 down. Thinking my car isn't least worth 5k I went in and Andrew Harper (goes by Drew) told me sure thing and that we are a Nissan family here then said hey I got to check your credit though I was fine I was around 687-691 credit so I said sure. Just for him to come back and say I have too much negative equity and I would at least need to put down 5k or something for it because it's used and needs more down (it's only 2023 by the way it's really not that old ). He then further told me my car is only worth $1,500 dollars in trade in meaning 7.5kish of negative equity and he said I can get you into a new Nissan Sentra though might as well slapped me across my face and call me a slur because that would mean the same thing. Also this would leave the new Nissan Sentra (probably another base model) close to 30fuckingk. Fuck that these sales men don't see you as people but as fucking numbers to upcharge and make a fat commission off you. I obviously said no and said no was offered more elsewhere and he looked surprised i even said that and I guess he didn't want to look wrong and said go there then. Well now I have a 2024 Chevy Malibu 1LT 34k miles on it the second highest trim not including limited time trims like red line. I also only paying 23.5k for it and 4k of this 23.5k was negative equity from my Nissan Sentra. By the way I was also recommended to do this trade in my a financial advisor because I got to talk to one trying to refinance my old Nissan however I was so fucked over by it no one wanted to refinance it without 2k down because how overpriced it was. Also the very Malibu's MSRP new was 29k. Fuck this place else where because I paid 1k more for a newer higher trim car this year with about the same staring mileage than i did for a base line 2017 Sentra in 2021 from plant Nissan that charged me more than its new MSRP. Fuck these people and fuck you Andrew I did it genuinely you guys are parasites. Pic of price and total price after financing and equity and parked on my drive way as proof that you can do better than here. Also proving old Nissan pics as proof. read more

I cannot pass this opportunity to give flowers and recognition to Beverly in sales. She truly is an asset to Planet Nissan and I hope they know that. She knows her products, her vehicles but most importantly she listens and knows her customers. She's truly amazing at what she does. Doesn't rush you or makes you feel like she's pushing you into a car you don't love. She brought around several different options for me to look at until I fell in love with the right one. I can't say enough good things about her, or Jimmy or Ash. Fantastic team here and plan on recommending them to everyone I know that's shopping for a new vehicle. Thank you, Beverly for making this experience a breeze! read more

Ongoing Issues with Vehicle Service - Unprofessionalism and Lack of Communication I'm writing to express serious frustration with the service experience I've had over the past two weeks. My vehicle has remained in your care during this time, and communication has been both minimal and unprofessional. From the beginning, I've had to reach out repeatedly just to receive basic updates, none of which were provided proactively but upon multiple requests. On top of that, the customer service I've received from both Magan and Ken has been disappointing and unacceptable. Magan consistently avoided answering direct questions, promised multiple callbacks that never happened, and often transferred my calls before I could fully speak or respond. Her tone made it feel like my inquiries were a burden. I remained polite and respectful during every interaction, but still received vague, dismissive responses, that made her distain evident. At one point, I even had to call the sales department just to be transferred to someone who would help me besides Magan. That is not something a customer should have to do. As for Ken, while I initially gave him grace for eventually following up via text, that grace has worn thin. He has failed to follow through yet again, and during our most recent call, his tone was rude, dismissive, and unprofessional in which he said to my spouse "I already told you" in which, he did not. It felt as though I was being talked down to for simply asking for clarity on my car's status, something that should be standard, not met with irritation. I would like to clarify, Ken made it known my car would be ready for pick up yesterday or today 8/5/25. I simply wanted to know a timeframe for pickup, as arrangements would need to be made. To be clear, I have a valid warranty, and your team was entrusted with completing promised work. While I appreciate the mechanics behind the scenes who've handled the technical aspects, the complete lack of transparency, accountability, and basic courtesy from your front-facing staff has made this an exhausting and unacceptable experience. At this point, the level of inconvenience and ongoing disrespect has me seriously considering whether I'll continue doing business with your location at all. I'm asking that this matter be addressed formally and that proper action is taken regarding both Ken and Magan's handling of customer interactions. A simple refresher on common hospitality, and general respect would be helpful. Thank you for your time. I look forward to a timely response and a resolution. read more

My car recently unexpectedly died and when I reached out to my service advisor, Alexander Lobos, he told me to bring it in right away (just a battery replacement, thankfully). I always feel like a priority with Alex and he takes incredible care of both my car and my peace of mind. I've been with Alex at Nissan for about four years now and it's because of Alex that I'm Nissan-loyal. Without exception, Alex has provided exceptional service, clear communication, and has always done right by me. If you're ever looking for the best service advisor in town, ask for Alex! read more

Dropped my truck off without an appointment on Saturday. Ken took it anyway, had it inspected that day and sent me the estimate as well. After approval, work was completed and truck picked up on Tuesday afternoon. Thank you Ken. I will be back specifically for the great service you provided me. read more

WOW! I knew pretty quickly that Planet Nissan was an above average dealer. They had the model truck I wanted and they answered all of my questions and concerns - so now I am a happy customer. My sales rep Daniel Maimran was very knowledgeabe AND patient in explaining all of the benefits and features of the Frontier Pro 4x. And Bob in finance had me in and out of his office in the shortest time for any new car I've purchased! We will be back for my wife's new car and my rating for Planet Nissan is 5 out of 5 stars! read more

ALERT. I am Hecka Happy You would be a fool to not go down to Planet Nissan and pick up a used Nissan Leaf today. The Feds are offering a $4000 credit on these things and Planet Nissan is your go to for them. Walked out of there with a 2022 15k mile Leaf for like 11k before fees. These things go 160 miles on a charge. I go from Cent Hills to deep Henderson back daily. $600 in gas a month GONE Amazing service and the happiest I've ever been buying a car. Run don't walk. Tell them James told you if you do the EV credit, I'm telling everyone I know lol Used clean vehicle credit read more

Planet Nissan - $4000 off with EV credit. We stole this thing - Auto Repair Near Me - Las Vegas, Nevada

I would give zero stars if I could! I was looking online at new cars, didn't even put in an inquiry or anything, but did put in my contact information to get an accurate quote, so naturally I began to receive calls from salesman which is fair I can respect the hustle. HOWEVER, one of their sales people left me a message through the new Apple device "phone screening" feature which asks your name and reason for calling before it rings, and this employee said "It's Diddy. I ran out of baby oil." Now in what fucking world is that okay??? I called back to complain and he tried to say he was "fishing out google voice 'secret shoppers'" whatever that means and that his job is to try and get engagement. Well you got engagement! I called back to engage and tell you that I will never be interested in your cars again!! What a terrible customer service experience! read more

They will upcharge customers on the sticker price by saying they: changed the brakes - NO; added new tires - CHEAP TIRES FROM CHINA; change the oil and fluids - PROBABLY NOT. Even these items does not justify an over charge of $9000. Stop lying to your customers. We will never come back and neither will our friends and family. read more

Very questionable business practices. List prices might seem attractive, but they add significant dealer prep fees, document fees, reconditioning fees, etc. In my case they added up to several thousand dollars. Also, the initial trade-in valuation from their website didn't come close to what they finally offered. read more

I will never buy another car from Planet Nissan! Bought a used vehicle with the initial 30 day 1k mile warranty. During the sale, the salesman conveniently makes a statement "previous owner spent $3000 on a new AC system, then trades it in for something newer" well, after parking it in my garage for 3 weeks, drove it 2 miles to find out the AC isn't working. Brought it back in, they just recharged the system and sent me packing. Kind of weird how the refrigerant just disappears in 3 weeks? Well, 2.5 weeks later, same issue happens, only added about 19 miles to the car. Brought it back in. This time they "found the leak" and supposedly fixed it. News flash, throwing stop leak in a system doesn't fix the issue, it's a temporary mask. Well, the car ran cool for about 35 days, another 145 miles, and of courses, stopped cooling. Now all of a sudden they say the back cooling system is bad and will cost thousands of dollars to fix. They want me to pay almost $800 of that bill. Boy let me find an attorney! This is horseshlt! Hey planet Nissan, you do right by me and fix my air conditioner, this review disappears. Otherwise I hope other people learn from my mistake from shopping with you guys read more

I had a recent oil change and, as is their practice, the technicians do a check of the vehicle for any other issues. The technicians then make recommendations on work they believe needs to be done. This is "validated" by pictures they send you. It was recommended that front end bushings and control arms be replaced at the cost of $1,500+. After taking the vehicle to another shop for a second opinion, they revealed that the bushings on my vehicle were fine and that the ones in the picture sent by Planet Nissan were not even from my vehicle! Planet Nissan tried to scam me. Being a female, this is discrimination. read more

So I guess I will travel this far to this Nissan dealership because every other Nissan dealership sucks but this one took care of my business love Jason the advisor. He's amazing. Love the selection of cars as well. It's all around an amazing business. read more

I come to this Planet Nissan when I need maintenance done, mainly because of Sonia J! Ask for her anytime you go and you'll always be more than satisfied and happy with your service. I've had my Nissan since 2020 and met Sonia through the Nissan dealership in Henderson. I do not come on this side of town ever, but only to see Sonia. She's so sweet and treats you as a human being not just a customer. She understands life's difficulty and will be more than happy to do me a favor. I'll always be happy to come by as long as Sonia is around! read more

I purchased my Nissan Rouge on April 24th. I was so excited, but that didn't last. When I was reviewing the jump drive (I did not receive any paperwork), I realized I did not receive the price I was told it would be, the paperwork was not completed so my plates were not transferred to my new car so I was fined $250.00 by the DMV and did not receive the credit for my plates from my old car. Nobody ever showed me how to use anything on the car, such as how to set up and use Maps, text messages, trip mileage which I have now found out I don't have Maps (what new car doesn't have Maps)?. And within several weeks the paint started chipping. When I returned and talked to several different people I was basically told it was too bad, so sad. I never heard from my salesperson or anyone to see how things were going. I wish I had gone back to Hyundai. I have purchased several new cars over the years and have never had such poor service. I am 69 years old and this was suppose to be my final car, I am final vichele. How sad!!! read more

After buying three cars at zero percent interest I was anxious to do business to make a long story short I came in 2024 April to do business they sold me a 2023 rogue sv for 38000 I got so confused because of my trade in on top of that 4000 cash down beware of Mike bata read more

I reluctantly give them a 5 star review and shout out Jason Rodas in the service department after taking in my car for a coupon oil change.. the service workers found a couple of things that were wrong with the car and were able to get my extended warranty to replace the parts. They let me borrow the 2024 Nissan Rogue for a few days, I've got an '18 so it was fun and cool. And understanding my financial situation he was able to make it work out really well for me. I said reluctant at the beginning because I'm very wary of dealers and I'm not saying they treat everyone great. I bet they don't. But haha, all that said and done, I do appreciate what they were able to do for me.. and for their service towards me they did earn a 5-Star review. Thanks Jason! read more

Came in today to get my daughter a car. Ty helped us thru the whole process. Such an amazing young man. This place is the place to go to get your new car and make sure you ask for Ty. Unlike most car sales people, he makes you feel heard and comfortable. Thanks you! read more

I took my car in for a standard oil change and brake pad replacement at Planet Nissan, which should've been quick--1-2 hours tops. I dropped my car off at 8 AM and waited the entire day without a single call or update. By 5 PM, I tried calling, and every attempt went straight to voicemail. The service department closes at 7 PM, but no one bothered to call me back or inform me that my car wouldn't be ready. I had to borrow another car for work the next day because of their lack of communication. To make matters worse, when I finally spoke with the service manager, he was incredibly rude and dismissive. This whole experience has been a nightmare--$3,000 for a service, zero updates, and horrible customer service. A simple phone call would have made a huge difference, but they clearly don't care about their customers. I would NOT recommend Planet Nissan for any kind of service if you expect basic courtesy and professionalism. Save yourself the headache and go somewhere else. read more

I am giving this place 5 stars strictly for the customer service I received from the service advisor Donovan. I had a recall on my 2006 Nissan & I was under the impression that the service would take 1.5 hrs per the communication I received . However, when I arrived , they told me 4hrs & I didn't have that kind of time. I asked for a loaner car & was immediately told "No" . Being that I have a little experience with these things I knew who and what to ask for. It's safe to say the service improved & I got my loaner car:) read more

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