If you're looking for an amazing Dealer to go to to get a new car or a used car, this is your place ,Octavio and Chris provided outstanding customer service from the moment we walked in. They made the entire car-buying experience easy, comfortable, and completely stress-free. We never felt pressured or overwhelmed, which made all the difference. From the sales team to the finance manager, everyone treated us with professionalism, kindness, and respect. If you're looking for a dealership that truly values its customers and makes the process enjoyable, this is the place to go. Thank you all for such a great experience--we truly appreciate it! read more

Don't expect the truth! I bought a new 2020 Jeep Willie from Jim Marsh. Nothing but misrepresentation and takebacks. My wife and I have owned five jeeps over many years. We know never own a jeep without an extended warranty. I also purchased an extended service plan. And soon the takebacks began. Although this dealership was further away from my home in Summerlin than I would like they had a shuttle service. The first thing they did was end the shuttle service with no compensation for the inconvenience to me. The extended warranty as promised was supposed to be two servicing a year for seven years. I should've read the small print because to make a few extra bucks on me.,They changed it to seven servicing. They are not really good at honoring their word. Although I do love the Service writers and you can tell they really care. The service department is just pathetic. However, they're not as bad as Jeep Only. So at least they're not the bottom of the barrel. This was a great Jeep. It must've been built on a Tuesday. It has been very good to me over the years. But I've had small issues that Jeep could never quite fix. I don't wanna say they didn't wanna fix them, but I have to wonder. Long story short now that my warranty and service is up, immediately after my final servicing, I took it to one of the local mechanics in the Summerlin area and when I drove away, everything was fixed. Imagine that... read more

Jim Marsh Chrysler Jeep - 2020 Jeep Wrangler Willys - Car Dealers Near Me - Las Vegas, Nevada

My family and I used to go to the Chrysler dealership on Sahara and Decatur, but we recently found the Jim March Chrysler Jeep location in Centennial Hills, which is a lot closer to our residence. When we called the service department, we had informed them that we needed to take our Chrysler Pacifica Pinnacle in for service. There was a Yellow light on the Van which was similar to the automatic shutoff and power on for the engine. The service team was able to setup a appointment time for a few days later. When we brought the van in on a Tuesday morning, the team provided diagnostics within the hour. Luckily, on site there is plenty of seating area, a coffee station, and even play activities for kids as well! This Jim March Chrysler Jeep location does offer new and used Chrysler and Jeep vehicles, along with a selection of other makes and models. Some of their other services include vehicle sales, financing, service, and parts support. Sales hours are typically from early morning into the evening hours throughout the week. The service team had informed us that there are two batteries inside the Chrysler Pacifica Pinnacle. The secondary battery needed replacement as it was failing and the power was being pulled from the primary battery. The service team at Jim Marsh Chrysler Jeep replaced the battery within the hour and our vehicle was ready! The service was covered under extended warranty which was awesome! We really enjoyed our experience here. Everyone was helpful, and the service was fantastic. This will absolutely be our new go to location for bringing our van in for service. read more

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Called for an oil change. Lady had to "ask" her supervisor the price!!!!! $198 for a diesel truck. These people are taking advantage of the Iran situation. I'll pass read more

So far, so bad. 2 weeks ago bought a used car. 1 week after, the check engine light came on. Made an appointment and took the day off today to get it checked and fixed. Arrived this morning on the Kia side (where I bought it and the appointment was made) and was told that they MIGHT be able to check it by tomorrow because they were too busy. Then I was told the appointment should have been scheduled on the Chrysler side (the car is a Dodge) ...their mistake. I went over there to be told the same thing.... swamped with work, I could leave it and they'd hopefully get to it in the next 24-48 hrs. Looking at all options now from going elsewhere for service to digging into Lemon laws further. Should have known when sales were touting their great service, it was probably overcompensating for reality. .... exhausting and aggravating read more

After receiving the attached letter below, I felt it was an insult as I was not believed with my initial interaction with Jim Marsh Chrysler Jeep. They broke my car and refused to take responsibility for it. read more

Jim Marsh Chrysler Jeep - It's interesting; I received this letter in the mail today March 25Th. 2025. Consumers beware! Irritated consumer. Chris - Car Dealers Near Me - Las Vegas, Nevada

The service department at dealership has gone way downhill. That's a shame because when Orville was around, service at Jim Marsh had seemed generally great for me. I'd had pretty good experiences and only brought my vehicles to them for care. Even though they're particularly out of the way from where I live. I brought my Jeep in because it indicated a suspension issue. The service coordinator took notes and my keys. Then... not a peep. Not from a person, anyway. I got a service quote on my phone, selected options, and then... nothing. That's fine, I suppose. I like a digital experience and no contact usually means it's simple. Nothing to worry about, right? If it were a big thing, then typically I'd get a call. With Orville, we'd talk through what to expect, he'd provide transparency and attention to detail. Now? Nada. But maybe this isn't routine because a day has passed and my car isn't ready? I should call to be sure. I call the next day to get an idea of when to expect my car back. No return call that day. Now it's the weekend and I still have no idea what to expect and the service department is closed. Turns out the suspension part needed is on back order. Okay. That's understandable. But Jim Marsh pulled my car to pieces in order to get a diagnosis and they won't put it back together. It's not driveable and it's a ton of labor. Okay, that happens too, I suppose. So when will I get my car? Well... that part should be there in about a month. Yikes! Okay. Beyond their control. I get it. That also happens. Can I get a loaner in the meantime? Oh. They've stopped doing those. Great. So. To recap. No communication. No car. Wait for a month. MAYBE I'll have it back by then. No other options. No warning. No anything. Just go straight to screwed. The service department said nothing. Now there's no other choice. No ability to change anything. No transportation for a month... or more. No recourse. And zero craps given by Jim Marsh. WTAF? That was over three weeks ago. Still, no car. Maybe I'll get it back by July 4th? Who even knows. I am so beyond infuriated by this entire experience that I can't even be mad about this or it'd kill me. I don't know about you, but for me not having a car for a month is a showstopper. So, in the meantime, I went to buy a different car (do NOT go to Jim Marsh). Stupidly, I tried getting in touch with the Jim Marsh sales team. No response. For over a week! And when I finally hounded my service rep enough to chase down someone in Sales, I did get one phone call. I wanted to understand if they'd be interested in just buying this useless car that's sitting in their shop for a bargain basement price so I could cut my losses (at a huge loss, mind you--but I'm so over this entire thing at this point that I'd rather just walk away). After that one inquiry call where they took some info, I never got a call back from Sales. Okay. Message received: not interested. I guess silence is how these folks like to communicate? Are you noticing a pattern yet? My point here is: if you want to actually know what to expect or have any level of professional proactive communication before your car is in pieces, you're screwed for the next month, or who knows what other unpleasant surprises could be in store to screw you even further... then this is not your dealership to go to. In fact, DO NOT EVER GO TO JIM MARSH. read more

Thank you Michael Phelps at Jim Marsh Chrysler Jeep for getting me into my new 2025 Jeep Grand Cherokee Limited! Quick and easy process. Will be back for my next vehicle. read more

Absolutely no follow up on issues After purchasing a 2025 jeep compass Sales rep never return calls Can't schedule for the 2 protection coating And failed to get my 2nd key fob Never again!!! read more

The purchase was nice, especially since it was out of state. However, less than two months and my car has an oil leak. Car fax shows they were the last to service the vehicle. My mechanic diagnosed the problem, the last person to service the car over tightened the cap and warped the housing. If needs to be replaced. They said I need to use the extended warranty i purchased and blamed my mechanic for the damage. This was his first time touching the vehicle. Also, when I purchased the extended warranty, they failed to give me the name of the company, contact info, etc in the paperwork. I should have called this out, but I was in a hurry by the time we were finally done and didn't notice. read more

If you enjoy going to dealerships and negotiating, then look no further than Jim Marsh Chrysler Jeep. I went in sometime last year looking for a Jeep wrangler, but when I went into the dealership, the price was substantially higher than advertised on their website. Tried negotiating a fair price but the salesman couldn't swing it. Even though I walked out without a wrangler, I still enjoyed negotiating, so it wasn't really a loss for me. Then last week I came in again, but this time for a gladiator. They had some of the best prices on gladiators in the nation. Issac and Eddie played hardball, but we were able to reach a deal! Honestly loved working with both of them! They made the transaction so smooth and even the finance guy was super nice and not pushy at all which is super rare. Overall I loved working with everyone at the dealership. If you're looking for that old school negotiating, Jim Marsh is the place to go. I would recommend buying from them. read more

Jim Marsh Chrysler Jeep - Car Dealers Near Me - Las Vegas, Nevada

* LEASES BEWARE * YOU HAVE OPTIONS, DON'T LET THEM STEAL MONEY FROM YOU. I'm someone that used to lease cars and did for over a decade. Since COVID, the landscape for leases changed and Jeep (and every car manufacturer) has changed their terms in a subtle, but devastating way they will not explain to you. Pre-COVID - near the end of your lease (or whenever you wanted to during the Lease) you could take that car to any dealership/person and sell it to them. That dealer would pay the Buy-Out/Pay-Off amount and you were on your way and the option to be able to do that (versus returned it to Jeep) gave Lease holders leverage and the ability to shop around for the best price they could get on their lease. COVID changed this with the eventual boom of the used car market because Used Cars were all of a sudden worth considerably more than ever expected. My wife and I leased a Jeep from here. Due to COVID, my wife only ended up driving about 9,000 miles after 3 years (less than 1/3 of what the lease allowed). The value of the car was around $40,000 and the Pay-Off was around $28,000 and change. Meaning, if I sold it somewhere else, I would make around $12,000 off the car. Jeep isn't the only one - you can't find a car manufacturer anymore that doesn't do the same thing, but the reason I'm leaving this review here; is that unbeknownst to me about this change back then, we attempted to take the Jeep back here to see what kind of deal they would give us. The guy actually had the nerve to go "run numbers" for an hour and then look me in the eye and say "I'll do you a solid, he waved a bunch of fees for us (there should have been none) and said we just paid THEM $750, they'd take the car off our hands." I was floored. Only then (despite my lease pre-dating any of these changes Jeep made on their own) did they tell me I can't do anything about it. Jeep is the only place I can sell this car to and that's the number. Not true. As the lease holder, I have the right (you still do) to buy the car yourself at that pay-off amount (plus Sales Tax). The guy laughed because at the time, with fees and costs it was difficult to obtain financing on a used car and Jeep wouldn't offer it to me. He said good luck with that. I'm in the fortunate position to have enough cash on hand that I called his bluff. So I bought it in cash myself for the $28k payoff amount and (as the title holder now) I went 2 miles down the road and sold it for $40,000 within 15 minutes. Pretty good return for the 15 minutes that money left my account. You always have that option to negotiate if you can gather enough cash to be able to do that. Friends/Family - whatever you can do to take a 5 min drive and get your money right back. It's relatively risk free if you already have an offer for it in hand and know your Payoff. It's disgusting that they make you have to do that. Unfortunately I know most can't do what I did and it's sad that Jeep (and all car dealers) take advantage and steal these cars back from you at a price they get to set. I will never lease another car because of this change. It's criminal really and had I not been more informed on how leases work, this dealership would have gladly taken $750 from me, knowing they were also stealing over $12,000 from me. He could have at least offered just to take the car back at no cost (which would have been insulting enough) but to squeeze more and try to collect such a small dumb fee on top of that is why I'm leaving this review. Greedy. Hope it was worth asking for and I hope at least 1 person reads this and does the same to you. Shame on you. read more

I bought a car here in May 2024. Had issues with the car dying, since 3 weeks after purchasing it. Have gone to the dealership 3 times because of this same issue. Purchased a new battery in November. Still dying. Every time I take it back because of the same issue, they always tell me nothing is wrong with it, fixed random issues etc. This last time, not even a jump would start the car. I'm never bringing it back. Sick of being gaslit and told nothing is wrong. read more

I called about a recall on my jeep. Was greeted by Miss Luz and she was just exceptional at providing me with just the upmost professional service over the phone. She assisted me with any questions, inquiries and concerns with an upcoming appointment that she scheduled for me less than a week out. Thank you so much for helping this service member out. read more

Great customer service and a clean friendly environment. Definitely will be going back to this place and definitely will be recommending.

We followed Andrew when he moved to Jim Marsh Chrysler Jeep service department, after working with him for 10 years on our Chryslers and Rams. As usual, everything about working with him was exceptional, and we were particularly happy about the location, helpfulness, and thorough work that was performed. They even cleaned the inside of the windshield during the complimentary cleaning, something that was very helpful to a person with rotator cuff issues. Well done. read more

BEWARE Sale Manager Eric, who will tell you that you must purchase the add on because it's already on the vehicle or they will need to lower your trade in don't trade in you can go to KBB and another company will buy it without you buying a car from them. Eric, would not remove the add on cost which states it's complementary on their website under pre-owned vehicle cost and it's also shows it can be remove based on the window stickers below the add on. Sales manager will speak fast and ramble to make you feel that you have to get the add on and pay for it. All items that I said I don't want it or need it. read more

From the initial point of contact online to the entire process here at Jim Marsh, Isaac was great! Super knowledgeable and informative and made me feel super reassured and comfortable with the sale and trade in of my previous vehicle! Stoked with my decision and glad to be in my new Wrangler! Can't thank Isaac and Pineapple enough! Best dealership experience I've had! read more

Saw a vehicle advertised for $19,500 on Cargurus as well as their website. Visited the dealership and wanted to see what deal they could offer me with a trade in for my current vehicle. Test drive went great, when it came to talk about numbers, I had a feeling we would be too far apart and we were. Be aware of all of the markups on their used vehicles, they were unable to waive and or remove these options. CILAJET: $999.00 BT SECURITY: $795.00 KEY REPLACEMENT: $245.00 CAT COVERAGE: $695.00 BATTERY: $595.00 A total of $3,329 added that was not on Carguru's and while it may be on their website, it is very bait and switch. I came in not wanting to do an auto loan because that is my preference and when the manager came out, he started pushing real hard on me getting an auto loan. Very condescending attitude, he asked if I paid fees on my home purchase and cell phone. The total price that he said while I was there was $30k after taxes, title, fees and markups. This is on a vehicle that was listed for $19.5 with no Warranty. I did not have the same experience when I bought my Honda at their dealership. My vehicle price was what it was online, other than taxes and fees which is of course fair. I guess that's what I get for trying to buy a Honda at a Chrysler dealership. read more

Jim Marsh Chrysler Jeep - Extra Costs - Car Dealers Near Me - Las Vegas, Nevada

Too bad there is no zero stars for this company. They mis advertising their prices online. I went yesterday to purchase cash a white Mazda 3 online it was $19k and after the test drive I did the price went up to $29k The manager came and instead of negotiating, he made it even worse. We started yelling and I left of course... What a scammers!!! Keep of completely, unless if you want to waste your time. read more

My recall from manufacturer was performed and it was done on time like they promised.

They raised the price from click bait $41,988 back to $43,988.. Well they at least jacked the price back up by $2,000 to try and make it honest..the $1000's in add ons is deceptive and will turn off anyone actually paying attention Stock #PJ1979 read more

Ladies Beware! Please read my experience with purchasing at Jim Marsh Jeep. First, I did my purchase via online sales. However the Salesman Alex, said the online sales lady was in a Meeting when I arrived. My TrueCar sales quote of 23k was rejected. Their response was that TrueCar did not have the updated info on the car "this happens all the time" says the manager John. I went in on a quote from True Car of 23k they disregarded it and charged me 33k once all was said and done taxes, licenses and fees. That night I came by to pick up the 2019 Jeep Cherokee. The next day I take it by my Mother's house to show her my new car and she sees the damage. I spent two weeks going back and forth to the dealership, luckily I had pictures that proved the vehicle was damaged when I picked it up. At one of my visits I introduced myself to Mr. Marsh (A Charming Man) he stated they'll take care of you and introduced me to Mark the GM who introduced me to John "Pineapple" Sala BEWARE AFTER what seemed like two weeks of back and forth with Pineapple I finally get me vehicle fixed the proper way. I mean it had to be hit sometime on their lot from the time I purchased the vehicle and picked it up. Last Thursday I get I call from TrueCar who tells me basically that our quote should never have been disregarded this is an industry wrong doing. I don't think I'll ever get my money back, but please be warned. All these "extra fees", clear coat, KARR alarm system and warranty is a FRAUD! Don't fall for the commercial a father and daughter light banter, we're family owned and operated, we're here to serve you, yes they served me right out of 5k. Here are my pictures oh and when they drove me home Somebody at the dealership ran out 1/2 a tank of gas and they returned my Jeep. PLEASE BEWARE this dealership GOT don't be the next women that this happens too. Signed, A Retired Public School Teacher read more

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Update: I had questions concerning the contract, and Rob immediately got back to me and explained everything to me again. I appreciate his patience with my poor memory. From start to finish this was the best car buying experience I've had with this team. I bought a car on Wednesday the 31st from Robert (my sales expert). He was so patient with me, and addressed all of my questions/concerns. I noticed a few minor things like missing floor mats and he was able to deduct the amount for me to order new ones of my choosing, as well as deduct a little more so that I could get the windows tinted. The whole team worked with me to get the best deal possible. I spent three days looking at cars at different dealerships before deciding on a car at Jim Marsh. My friend is in the market for a car, and I will definitely be taking her here first to work with this amazing team of people. As a woman, I've always felt like a small fish in a pool of large sharks. This is the first time in my many times car shopping I felt that a dealership worked with me to get me exactly what I wanted at an excellent price without the pressure sales that had so often made me uncomfortable and feel like running to the next dealership. I wish I remembered everyone's names to give them credit where it's due (I'll look through my business cards to update later), however, what I can say is that each member of the team was professional and made the process fast, informative, and painless. Thank you Jim Marsh! You have the best of the best working for you, and it shows. I look forward to seeing you all again very soon! read more

Please do not buy a jeep from this dealership. I have had nothing but nightmare after nightmare with mine within the first year of taking it brand new off this lot. I have not had my jeep out of the shop for the last 6 years I've owned it for more then 2-6 months and I wish I was exaggerating. I've had so many repairs done that when I bring the folder in the service managers jaws drop. I was told it should've been a lemon law and now I'm stuck with this POS and all its issues. The dealership it's at now getting worked on said I have a law suit. It's so heart breaking. The service experience I had here at the dealership itself after I purchased was so bad I haven't been back after the first two repairs since they send it else where half the time anyway. The other four dealerships I have taken it to haven't been any better though so... read more

Unfortunately I don't have any photos. I should have taken some. If you would have asked me if I'm going to be posting a review of an auto dealership about a purchase of a vehicle, much less, the purchase of a vehicle was second time from the same dealership, I would have said not very likely. The fact of the matter is that I had an incredibly positive experience for the second time working with the team at Jim Marsh Chrysler Jeep. I'm not going to go into a whole story because that's not necessary. I will say that everyone I worked with, Kevin Euro, John Kela, Sean Kim , and Cesar handled themselves extremely well. Most importantly, when I had concerns, they listened to them, and they took actions to help me address them. It was a rare experience. They were all excellent. John, Kevin, Sean, and Caesar. I will also say that The Grand Cherokee itself ended up being an excellent car. I bought one 5 years ago, and I went back and got another one. I really enjoy driving it. And again the team here was excellent and I would recommend them very highly. A very rare truly earned five-star rating. read more

Beware of buying a vehicle from them. We spent over four hours going back and forth with the salesman & manager, we finally came up on agreeable price, interest rate and months of the loan. We signed the "working paper" (which I suggest you take a picture of it because they shred it afterwards to destroy the evidence) and we shook hands on the terms of the deal. Then we went in to see the finance guy to complete the final paper work. They CHANGED the interest rate (almost twice the rate) and extended the monthly payments. The finance guy did NOT inform us of this. We did not realize it until later. Sure we should have taken the time to read every line of the paperwork (we were tired after over four hours there), but we trusted that the deal we both agreed on/signed/shook hands would be honored. This was not the case. Upon calling and talking to Eddie, he said sorry the finance guy made a mistake and should have told us. Nothing he can do and suggested we go to a credit union and refinance it or we can trade it in, take a $5k loss and get another vehicle $10k more in price. Jim Marsh is a dishonest dealership, we were lied to and screwed over, they will do the bait & switch on the financial terms without letting the customer know. We went back the following day from buying the vehicle and while we were sitting in the lobby, we over heard one of the salesman talking on the phone (there was a car on the showroom floor between us), he hung up the phone and said out loud "I F...ing hate customers!" One other salesman ran over to tell him to be quite. This is the atmosphere that Jim Marsh condones. read more

We just left Jim Marsh Jeep with a new Jeep. Josiah Kent, you are the bomb. Thank you for being truthful, patient, and very knowledgeable about the whole situation. Everyone else, Eddie, Pineapple, New York, and Luis, for also helping us. This team is the best. read more

If I could give negative stars for this dealership I would. I sent the following message to multiple people at the dealership, including the sales manager, the online sales manager, and the salesperson I worked with and received not one reply. I have had a horrible experience with your dealership and salespeople. I initially made an online inquiry using your website. I entered my current Jeep's VIN, mileage, and other specs. The deal came back showing est payment of $900 monthly. I spoke to Dimitri on the phone and told him I need to be at $900 or under a month to make the trade worth it to me, my current payment is $1000 at 8.9% even though my credit is 700+ and this payment is too much for me right now. I asked if this $900 and 2.9% was a legit number and he said yes come in and we can work on the deal. The numbers that were shown to me after that were $1400 monthly and apparently your team appraised my Jeep at $33K. (keep in mind I am the first owner I have had it less than a year and $12k miles on it. It's in perfect condition and. was purchased off of the showroom floor at Prestige.) They then tried to get me into a 2023 instead to get it off the lot. I told them I want yellow, and I don't want a gladiator anymore It is too long and hard to park and I need a hard top. They completely disregarded any of my needs and showed me a soft top and then asked if I would take a new gladiator. At that point, I was ready to leave and your sales manager came to talk to me. He spoke to me like I was a child and told me your online website payment estimator doesn't work, and blamed me saying that I was looking at the wrong blue book value (even though your website determines that I had no control over if it was the trade-in or private seller estimate). I wasted almost three hours at your dealership (by the way you had one other customer the entire time I was there so I know you weren't too busy to get the numbers back faster). Dimitri called after I left and told me you would give me a hard top on the 2023 and $45k for my trade-in value. I said if you get me $900 a month out the door with Gap ill come back today. Then your sales manager called me and had no idea what Dimitri and I had even talked about and proceeded to ask me about different models of jeeps that I didn't want. He said he would talk to the GM and get back to me, and no one ever contacted me again. a few days later I did the online deal creator again but went through the finance process to the end to see if I could just do the deal myself because I want this yellow wrangler. I ran my credit (again) and even was texting with someone named Kristin telling her all the issues I had. She said she would let the team know right away and still no one contacted me. I would really just like to know why you even have this option on your website if it's not accurate or you won't honor a price anywhere CLOSE to what it shows online. I have purchased many new cars in my life and done a lot of trade-ins, my ex-husband was even a finance manager and salesperson for 15 years but I do not appreciate my time being wasted. If the deal can't be done and the price can't be honored then Dimitri should have told me that on the phone or right away after I got there. He shouldn't have called me back and your sales manager is one of the worst customer service I have ever experienced. They kept telling me "there is a new GM he's only been here 3 days and he's gonna want to do great deals" etc. Yet I have never seen or spoken to you. Not sure if any of that was even true or not but I don't appreciate people attempting to manipulate me. now if you have the Jeep on the lot I still want it. Let me know if we can do the deal based on the terms in the image/link. If not let me know so I can never come to this dealership again and post this review on Yelp and google so others don't have the same experience that I had. read more

I've asked this dealership to remove my contact information from their systems FOR MONTHS. Every single time I'm assured i will never be contacted again. But that is never the case. I'm guessing when they get slow they start to harass old customers who have no interest in this shady and untrustworthy dealership until you threaten to report them for breaking privacy laws. If mark grim was still running this place, i know for certain this wouldn't have happened. I've asked so kindly not to be contacted and they simply do not understand or respect people's wishes. LEAVE PEOPLE ALONE. read more

We had been trying all week trying to get someone to change out a burnt out lowbeam bulb around town (even tried DIYing it). We thought the dealership would be a last resort, expecting to pay a fortune (we were quoted $340 by a local shop). We didn't have an appointment, but I arrived at opening Monday morning and asked if they could squeeze us in. I was told they could take me after they get through appointments. I thought it'd be there all day but it was actually ready within 3 hours, with text alerts giving me live updates and alerting me it was done. Veronica was super attentive! This dealership partners with Costco so we got 15% off, paying $150 total (plus a free exterior car wash). Sure, the expense is annoying in general but overall this was sort of best case scenario dealing with an inconvenience-- quick, less than the scam shop quoted, plus saved us a trip to the car wash! read more

Contacted the dealer on 8/21 to get the "out the door" price for a Jeep they had listed on their page for 52k, msrp 71k. Spoke to Josiah a few times that day and he said he would email me the price. I explained we would be in Vegas on 8/31 and would need to get a cashiers check for the purchase. I noticed on their website, they add about 4k of fluff to all their new and used cars, but thought I'd wait on the email. 8/23 I called and ask Josiah again for the price. He advised he texted it to me. I didn't respond "yes" to their text for consent because he confirmed my email and advised he would email. Text came through for 84k. I asked what the difference was and explained the price on their website. "Now that I know what you're looking for, I'll get you the price by 10:30am". Week and a half later and multiple emails to their concierge person, still no price or further contact from Josiah. 8/31, 9am the sales manager called and asked if we were still coming in for the Jeep. Umm, no. Your dealership is scams, gimmicks and fluff, sales people don't do what they say or even follow through. No, we won't be in. Complete waste of time. Once you call them out on their rubbish, they disappear. read more

We purchased a 2020 Grand Cherokee Limited X in Nov 2019. The salesman is no longer there that sold us this car but they screwed us on the trade in and the price of our 2020. I would never patronize this dealership again. I might add the the lady that does the paper work at the end is nothing to be proud of either. Because I did not give a favorable review to the Corporation, they did not want me to come in their business again. read more

I worked with Charlene Barber on my Jeep 4xe. She was fantastic! Gave me a fair deal. Constant communication. And after purchase, I had a break light issue. She was texting me at 11pm well after her work day ended. THAT is good customer service! I drove all the way from Oakland to Las Vegas just to buy this Jeep. 1. They didn't mark up the vehicle like many California dealers 2. They had the inventory for what I wanted. (White rubicon hybrid with sky roof option) 3. They had great reviews from cars.com So here's another great review. Thanks Charlene, Jeannie, Mariana, and Jim Marsh team! read more

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Fast and very friendly customer service. Special Thanks to Simeon Angelov and his team who helped me for purchasing the cutest car from their dealership. Wonderful place to make an affordable deal. All the staff is amazing good with professional knowledged. read more

Jim Marsh Chrysler Jeep - Car Dealers Near Me - Las Vegas, Nevada

Do not buy a car from Jim Marsh. I've seen a few comments regarding "extra" fees. They'll tack on extra fees and slip this into one of the last pieces of paperwork you have to sign. In my situation, it was $10K for "cleaning fees", they wanted to charge me for handling the paper work, getting a car loan, etc... And with the car loans, they lied about the interest rate. Do not go to this dealership. You'll end up dealing with a financial headache. read more

Buyer beware. I guess they are in the practice of (spot delivery). I'm also guessing they do it to capture business. I was under the impression that the car loan was already approved after a long day at the dealership (as I rang the celebration Bell signifying the completion of the sale). They allowed me take the car home after signing all necessary documents, taking my down payment, and being reassured by their sales manager that if financing through my credit union fails they have other financing options already in place for the approval. I'd rather they had been straight with me from the beginning instead of wasting my time. What a miserable experience. Too bad. I love the product just not the way they do business. read more

buyer beware!!!! Once you agree on a price for the vehicle then they slap on what they call the "Love Package" It's pure BS and only another way for the dealership to make money. They try to sell you on its protection for Key, battery and catalytic converter theft package. Don't believe them, your insurance covers the same thing. Take your business to another dealership. read more

Tech advisor Orville provided excellent customer service. I will be coming back to service my vehicle in the future. I prefer Jim Marsh over Prestige anytime. Thanks again Orville read more

Jim Marsh Chrysler Jeep - Dodge Challenger Serviced - Car Dealers Near Me - Las Vegas, Nevada

Customer service in the service department is not good, the service advisors are rude and do not return phone calls. Multiple phone calls made about my vehicle with nothing in return, I've left voicemails with my contact info. Even reached out to the service manager with nothing in return. read more