Sales Person: Lulu Finance Manager: Adam I got my very first 2nd hand car 2024 Kia Sportage here in May 18, 2026. Everyone is super friendly and they welcome you with open arms. Lulu worked with me and my step dad with all possible options to get approved for the car that I wanted. And so we did. She worked alongside with Carmella who helped us get our family cars when she used to work at Toyota. Adam the finance Manager worked closely with us when it came to purchasing the extended warranty to make sure that we are picking the right choice without breaking our pockets with our monthly payments. Everyone treats you like you are part of their family. After I make on-time payments I will make sure to comeback to this dealership to get an upgrade when the time comes. I highly recommend this dealership to anyone and everyone if you are looking for your forever ride, most especially your family car! Thank you Jerry Seiner Mazda for everything! This car means a lot to me and my kids! read more

Uli is my guy! Super patient, did everything he could, sincere, genuine, even picked up his phone on his day off for me to assist me in questions. Never pressured me, made me feel right at home and very comfortable there! I was very indecisive, but we ended up making a deal happen! The sales manager, she was so nice as well... believed her name starts with a L? Lidia? She was apparently newer, but she was a great! I felt kind of nervous and embarrassed with my financial situation and being unsure of what I wanted but, she never made me feel a certain way! She actually found me several great deals for my financial situation and I couldn't be more grateful! Thank you so much Jerry Seiner Mazda! read more

Jerry Seiner Mazda - Bought a Subuwu from Mazda! WOOT WOOT - Car Dealers Near Me - Las Vegas, Nevada

I purchased a new vehicle here 2 weeks ago and need to speak to the accounting office. But they will not pick a call up as they are always busy, and they will not return my call in their voicemail. I tried for 3 days. When talking to a sales person and leaving my message, still it does nothing, they don't return messages. You must go in. Phones are useless at this business. read more

I received an exceptional and unforgettable experience from Freeman Mazda out in Dallas years ago and to this day I still rave about how amazing my experience there was. Jerry Seiner Mazda, however, was the absolute opposite. After my experience here, I will no longer recommend Mazda to anyone here in Nevada. read more

Had to turn in my 2 year lease and Karla helped us get into another one with ease. Now I have a cute, red, C3 for three years for almost the same payment I was making before. Karla and Matt are true professionals and they care about your needs. Karla is a sweetheart and was great to work with. read more

They're going to keep you there all day if you let them. I spent over 5 hours there the day I bought my car. My sales reps were lovely, they really were. Also, about 30 minutes of that last hour was due to an issue with me providing proof of insurance. Then, I was told to come back to get the car washed. I chose the day and time, but it still took over 2 hours. I also had to ask for an update close to the 2 hour mark. I'd like to include, I reached out to Matthew Roth in the finance department on 3 or 4 different occasions over the course of a month, and he never returned my calls. This last instance, I took my car in due to the moonroof glass exploding. I was there for almost 4 hours before I was told that they were waiting on a response from the engineers. I ended up getting a shuttle to my home because they needed to keep the car. To their credit, a text message was sent to me when they started service. I was able to ask questions through messaging, but I completely missed it. I mean, I could've easily walked outside to ask any questions as well. The waiting area is extremely close. But, this doesn't negate the fact that they had the same opportunities as I. I was just trying to be patient, and thought it could get settled. I was told that more than likely, there wouldn't be an answer that day. He was correct. read more

If you don't value customer service I recommend coming here. TYLER B. cares more about making the sale than customer service. He's pushy... forceful, condescending and makes you feel like he's just waiting for you to finish your sentence. In the first 5 minutes of sitting down Tyler was trying to run a credit report which is something I asked to skip until final numbers were addressed. When refused, he asked another 8 times and pushing for finance before even talking about the value of the car. I don't know if he just saw a girl alone and thought he could take advantage on the sale but it was not appreciated. Once finally talking about numbers and me clearly stating more than 3 times I will think about it and call tomorrow, TYLER kept pushing to take the car home after me repeatedly asking for a little time. I was going to let it go and buy my car elsewhere. However I'm writing this after TYLER called and was being again very rude over the phone asking if I would buy the car. After being direct and letting him know I thought he was pushy he stated that "you were pushing us for a better deal and well we have to push you back" and talked over me in a very condescending manner. People who heard the phone call were shocked to hear such unprofessionalism. Anyway, I believe there's good people there but I don't recommend TYLER read more

I don't know about the sales department, but as far as the service department goes, I have encountered a huge lack of customer service, general impoliteness, questionable pricing, prices changes upon arrival to pick up my car and now finally today, lying! I've been getting my car serviced here for almost 2 years, so I've brought my car in 4 or 5 times. My car was only ever washed one of those times. Today I called after receiving my car yesterday with no car wash, after my husband commented about it while picking it up. They ignored his comment yesterday and when I called Shane today, he told me my problem was "above his pay grade" and laughed about it. I found that incredibly rude and hung up. I called to speak to a manager and spoke with Wayne who proceeded to tell me that no dealerships in town will wash my car in the service department due to the drought. That it's been like that for a year. He said all the dealerships agreed upon it. I told him I would no longer be taking my car here and he told me I wouldn't find anywhere else that would wash my car when getting it serviced. I then told him "it's not about the car wash, it's about Shane specifically. I don't like the way he talks to people." He apologized and told me someone else could work on my car and I told him to have a nice day. I then called the CardinaleWay Mazda service center and they told me that a complimentary wash was always included. Very interesting because Wayne told me I wouldn't be able to find anywhere to wash my car after spending $1000 to get it serviced. Do yourself a favor and take your car literally anywhere else besides a Jerry Seiner location. read more

When in to get an oil change, talk about the transmission not working correctly and to have them put on wiper blades. After being there for over 4 hours, the oil change was done, was told by service advisor and master technician that Chevron gas would fix the transmission problems and was told wiper blades were installed. Wiper blades were NOT installed. Only found out because it rained. Chevron gas did nothing to fix the transmission problem. Have been told there are no error codes, so there is nothing wrong with the transmission. I guess I am imagining that the car sometimes goes when you press the gas and sometimes the engine just races and the car barley moves, loses the ability to turn every time you come out of a car wash. read more

****DON'T BUY HERE***** I did my research on the dealer and chose them because of the reviews, but I have had a terrible experience. I've had a 2023 CX-9 for less than a month and the dealership has had my car more than I have. I've had the car 3 weeks and they've had it 14 days out of that, I've taken it back 4 times. Its a 2023 Cx9 should not have these issues already! I'v had broken rotors, calipers, brakes, and now this. They gave me a AWD car with 4 different brands of tires. (If you google it thats a no-no) even roadside assistance said they should've known better. The staff is nice, so its not zero stars, but a nice staff means nothing when payment is due and I haven't even had the car. Very Disappointed. DON'T BUY HERE!!! or At least check your tires before you do. I could've went to the auction for a car that breaks down 4 times in the first month. Still haven't heard anything on this repair so maybe 16 days to my 12. read more

I hate this dealership, especially when purchasing a car here and you don't go through them. They were salty. No bell rang or anything for purchasing a new car with 0 miles in . Yet they ring the bell every time they get a sucker that goes through them. They have to be racist or bias on the customer looks. read more

Poor customer service experience. Purchased a 2023 Model Y on Friday, August 22, 2025. Car was a recent arrival and had not been through dealer prep. Zero contact from the dealership until Wednesday, August 27, 2025 to ask if I would be willing to accept $500 and have a minor scratch repair done elsewhere (previously agreed in writing to repair by the dealership) I agreed and was told the car was ready for pickup. Arrived at the dealership and was told by the General Manager the $500 check would be ready on Friday. Friday, August 29, 2025, ch not available because checks are only cut once a week. Saturday, August 30, 2025, I get a call asking if I could return an adapter that was left in the car by mistake. As of today September 4, 2025, still have not received the check, despite assurances from the Sales Manager to call me personally, zero contact, except to ask to return the adapter. If poor customer service was sufficient grounds to cancel this purchase, I would absolutely do so. This level of poor customer service almost seems personal. The five star reviews do not reflect my experience. Arrived Friday read more

Sales: Purchased: 2025 Mazda CX-50 Hybrid Transaction: Downsizing 2 1 using Costco Price Quote & Mazda Financing Salespeople: Lulu and DJ Finance: Matt Sales Manager: Joe * DJ was accommodating allowing me to test drive multiple vehicles so I could figure out the features and benefits of each one. * Lulu was patient during the negotiation process & thoroughly explained vehicle features. * Matt in finance was comprehensive reviewing finance contract terms & conditions. * Joe gave me a generous valuation for both trade-ins & negotiated fairly on the final deal. The overall experience is worth the five star rating that I'm giving it & I highly recommend this dealer for purchasing a Mazda. This review is for the sales side of the business. The service department will be covered in a separate review. read more

Mason and Joe, Thank you for helping us get through what is usually a very painful experience.... besides the busy evening, you and the staff made the time pass quickly. We will be back for services and hope to see you. We would recommend Jerry Seiner Mazda for anyone looking for a special dealership. Lisa and Mark Bonenberger read more

I came in to check out the Mazda CX50 and CX70 as it was on my list of potential cars to buy. I told them that and Matt was great. He was extremely helpful and we test drove both cars as much as necessary. No pressure, pleasant personality, and very helpful. The only small grip was when Tyler came out as the 2nd man. He was pushy. Eventually he backed off, but showed his displeasure. Amateurish. read more

Always treated well here. Services are fast. Bought cx90 2024. Like the car a lot. Would recommend.

If you can, avoid getting a vehicle from Jerry Seiner Mazda/Buick GMC. We first brought my car in because our EV battery was over heating to the point where my floor boards were hot, uncomfortably hot. Like i wasn't comfortable letting Stellan get out on his own because i didn't want him to potentially burn his feet. It would also overheat on road trips to the point where the fuel tank was boiling and would not allow fuel refilling due to excess pressure in gas tank from EV battery overheating. It gave a notice on the dash that said take to dealer unable to refuel. Also it makes a grinding noise when going from 1st to 2nd gear(which they say is normal) for 1. No it's not. Your car should not grind when shifting gears. But they have other cars that do it, so it makes it normal. For 2. It didn't do that when i bought it, otherwise i wouldn't have bought it. Well we didn't have proof of the EV battery overheating and they couldn't recreate it so we got the car back. Mike wasn't happy, so he left a bad review. They called us and told us if we changed our review they would help us with a buy back next time we brought it in(because we asked for one being uncomfortable with the EV battery overheating). So we gather evidence of it overheating, only this time it is also overheating while being plugged in, in our garage. The outside of the car and inside were over 130 degrees. WHILE BEING PARKED AND PLUGGED IN. We also had about 4 other problems arise with the vehicle. One being the A/C /heater. If you have it on low and turn it up one degree heat comes out. There is no in between temperatures. We were told that it's normal due to the ambient temperature outside? Which makes no sense to me, it's cold out. So we dropped it off again in the beginning of January. They had my car for over 5 weeks. They called Mike and told him to come in and they were going to help him get out of the car and into a GMC. I didn't love it, but whatever we had to do to get rid of this car because i feel unsafe driving it. So they pick one out. Go to run numbers and Mike questions why the payment is so high. They said we would have to take the upside down from our lemon Mazda and roll it over to the new vehicle which made our payment about $500 more a month if we hadn't caught them trying to slide that in without telling him and asking for another $5,000 down as well. We obviously didn't take that "help". They then give the green light to give us our car back. We get it back, not one issue we presented was fixed because they "couldn't recreate" problems that happen almost everytime we drive. And we drove it off the lot, once problem happened right away. And within 48 hours of having the car back almost everything we complained about has happened again. So we will be gathering more evidence of the problems we have with the vehicle and going back one more time and hopefully with the amount of times it's been in and the evidence we have we can Lemon it. But besides the point, avoid working with them, they do not help with your problems and push things off as normal if another car does it. And i am not the only person i know that struggles with this dealership. And no i will not be removing this post like we removed our bad review the first time read more

Jerry Seiner Mazda - Car Dealers Near Me - Las Vegas, Nevada

I bought a used 2021 Toyota 4 Runner from them about a month ago. There were a few problems with the vehicle and they were very prompt in fixing all the issues I had. David Keyvan, Lulu Ortega, and Jacob Caufield all went above and beyond to ensure that everything was handled promptly and efficiently. I highly recommend them for any future car buyer. read more

Fake 5 star reviews on Google and some here. They have 2 different profiles with Yelp... but keep receiving truthful 1-2 star reviews and creating new profiles. They sold me a scratched brand new $30K car (the salesperson knew and hid it), promised to fix it, and it's been almost a year of me trying to get them to do it. I contacted the Mazda corporate office and Jerry Seiner lied to them saying they fixed the scratches. They won't respond to emails from either the corporate or me, fraudulent business practices. I'm looking at filing a small claims suit soon as these scratches will cost about $1500-2000. read more

Tyler was courteous, friendly, considerate, and knowledgeable. He went above and beyond with customer service and his expertise throughout the car-buying process. He is by far the best salesman at Jerry Seiner Mazda! Tyler will make your car-buying process very easy! We were very pleased with our experience and drove 45 minutes across town to work with him. We highly recommend Tyler and Anthony for finance! read more

Very behind the times. Classic outdated, dishonest, dealership sales tactics, i.e. bait and switch. Listed a good price for a used car on line, but won't sell that car to you for the advertised price. Added lots of extra unnecessary fees and profit driven, unwanted and of dubious benefit add-ons to a USED car raising the price by thousands. Taxes and state mandated fees aside. When questioned they had the audacity to claim the dealership cost was much higher than the advertised price and would be losing money if the dealership sold it to you for THEIR listed price. The manager wouldn't remove any of the padding from the price. Had to leave without a car. Buyer be aware! Not a reputable business. Know when to walk away. read more

Got a cx-5. Was the EASIEST FASTEST purchase of a car ever. Didn't haggle me on price. Transparent and finance didn't keep me for 2 hours. Was done in 1.5 hours. Recommend this place to anyone ! read more

Bought a CX30 here last year, service Dept. is top notch. Fast easy and salesman walked by and remembered me and all my details about purchase from a year ago. Do not see that many places. Most have high turnover not here. Like the Mazdas as they are the last few cars that don't have the rubber band CVT transmissions. Just google that. read more

Terrible customer service. What paperwork closely. Worst experience. They couldn't get the EDRS correct.

My experience at Jerry Seiner Mazda was the absolute worst experience I've ever had making a purchase. The car I saw online was not at the dealership but would be delivered in 2 weeks. Seth, the salesman I was working with, told me I needed to pay a $500 deposit to reserve the car. Before doing so, I confirmed several times with Seth that the price on the spec sheet was the total I would be paying for the car, and specifically asked if there were any additional fees. He told me several times that was the total I would pay, and no additional fees. 2 weeks later a different car arrived, and Seth asked if I wanted it. He said the price was exactly the same. I agreed to take that car, and when I arrived at the dealership, I was given a contract for the car that cost $200 more than the original car I picked out, and had about $3k in added fees. When I asked Seth about this, he said those fees go on every car, and it included the Seiner Package, and other fees to "keep the lights on." I did not want the package or anything else, and Seth refused to remove the fees despite clearly lying to me 2 weeks prior, and said my deposit was nonrefundable. He also never produced a list of what was included in the Seiner Package, or what the additional fees were for. He also said the finance department would remove the extra $200 that was added onto the car, which was for upgraded floor mats. Upgraded floor mats are included in the Seiner Package (the one thing Seth was able to tell me). The person in finance I dealt with told me he didn't have time to find me the best rate, and asked if I was ok with the options he came up with. Obviously that was unacceptable, so I had to return a different day to work with the head of finance, who ended up getting me a better rate and was unsurprised by my experience. I asked to speak with a manager and was told no one was available. In the end, the fees were not removed, nor was the $200 overcharge for the mats that were already included. Additionally, when my car was delivered to me, it was in poor condition. Pieces of the car wrap were on the hood and doors, the plastic door strips included in the Seiner Package were installed as poorly as they could have been and were crooked and already peeling off, and the interior was coated in a sticky residue from the added window tinting (which I eventually was told is part of the package). When I asked for these issues to be corrected, Seth gave a half assed attempt to clean the interior. I eventually had to bring the car back to be cleaned properly. I've spoken with the GM of the dealership, Ron Henson, for months about this. He agreed that the sale of my car should not have happened the way that it did and told me that the dealership policy had been updated after my experience to ensure that buyers are told about all fees before paying a deposit, because it isn't fair to pay a deposit on a price that isn't the actual total. Ron offered to trade in my car for one worth what I ended up paying as a way to make up for the terrible experience. When I arrived at the dealership, Ron had not communicated any of this to the sales manager. They offered me $12k less than I paid for my car 3 months prior and offered little discount on a different car. The entire scenario was a complete wild goose chase and waste of time. Mario, the sales manager also told me he was shocked to hear about how I was misled when buying my car and told me they remove the cost of the Seiner Package from cars all the time. After that complete waste of time, Ron never apologized for the experience and still has not refunded any of the money I was overcharged. He agreed several times that I was double charged for the floor mats, and still has not refunded that money. And, despite agreeing that I should not have paid for the Seiner Package or the additional fees since they were not disclosed and I stated several times I did not want the package, he will not make things right. This dealership is absolutely horrible, and unfortunately the GM has no regard for doing good business or treating customers right. Do yourself a favor and buy a car anywhere else, or risk getting defrauded here. read more

I was at this dealership on 02/21/2022. Met with Victor B. Bought a 2022 CX-5 from him. No regrets and loving it so far. Very nice sales person, wasn't pushy, very patient, and was and is willing to help me and work with me. Even the financial department was willing to work with me. Amazing service. I will be recommending people to come to this dealership and looking for Victor. I came to this dealership because the cardinaleway Mazda had horrible customer service read more

Jerry Seiner Mazda - Car Dealers Near Me - Las Vegas, Nevada

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AMAZING TIME! We walked in and were able to test drive a few vehicles. With DJ great knowledge on all cars, we compared and decided on the CX-50! Everyone was so helpful and friendly through the entire process. Camilo totally helped us understand and broke down all the numbers for us! We appreciate the amazing service, patience and knowledge we received at this dealership. We will be referring friends and family here for their future cars! read more

Hated everything about the experience. The sales guy who helped me was awful. Didn't introduce himself...until he gave me his card when I was leaving. Walked around like he was the king of the world. Literally would spit in the rocks while leading me around the lot. Blasted awful rap music in the car during the test drive and even went so far as to be head banging. When I said I wasn't interested in the car he continued to try to ask why not and what he could do to change my mind. Truly terrible. read more

Don't do any business at this dealership unless you have everything that promised to you in Black and White Here is the proof , never lease a car from Earnhardt Mazda . They lied and never pay me back my money for turning in early to get a new lease they suppose to take care of the dent of the care I turned in, not only they didn't take care of it and now I received a collection letter. Do not lease from them. read more

Jerry Seiner Mazda - Car Dealers Near Me - Las Vegas, Nevada

Subpar experience buying a used Miata here: the listed price is not anywhere close to the final purchase price, which is deceptive. Was hit with $2700 in non-negotiable mandatory addons on a $28,000 car. I understand a standard doc fee but this goes beyonds that read more

Tommy was very helpful and easy to communicate with. He works in the Internet department and when he was busy, Meek helped us out. I got to drive the Mazda CX5 on the freeway and it was so smooth and drove like a car! My husband needed to trade his car for an SUV and the CX5 worked financially, especially with the great lease specials going on right now. He was able to get a new car even being upside down in his old car. And the CX5 even gets 30 mpg on the freeways! That's a huge bonus considering the size. Contact Tommy with any questions about the car and lease specials. He understands the cars very well and is patient and not pushy. His manager, Tron, was very nice. DJ in finance is so efficient, it's scary! Lol Let them know Debbie sent you! Just keep in mind that once you run the credit application and if you don't buy right away, you will get several phone calls from different people. But just explain who you're working with and they will be respectful of your time. read more

Jerry Seiner Mazda - CX5 so new it had plastic on the seats and 2 miles on it! Included paint sealent, fabric protection and tinted windows. - Car Dealers Near Me - Las Vegas, Nevada

Bait and Switch... Bought a car from them four years ago, and they sent me a mailer saying that they would give us 120% of our car's trade-in value. When I called and asked for a ballpark estimate, "Ellen" said that she would get back to me in five minutes. Instead, the sales manager called to hustle me into a sale that day. They gave me no estimate at all. This is the same old car sales hustle. Their "120%" trade-in was just a scam to get us in to the dealer. They would never give 120%. read more

They trick you into buying this "awesome car wash" that will promise to take care of your car during the duration of you owning your car but they don't tell you that you can only do it during the week, when you know normal people have to work and it's only until 2:30pm. When my husband asked to take it off the contract so we don't have to pay for it the salesman goes "oh well I'm just going to add the $1k someplace else in the price". Oh! And they'll tell you they'll add oil changes to your contract when you're buying your car but then when the time comes for your second oil change, it's not in your contract so you're stuck paying the $59 for an oil change. Dishonest!!! Never buying a car here again. read more

My boyfriend and I were nervous coming here because some of our past experiences were not as good as this one. The reason why I gave 5 stars is because of Matthews 5 star service. He made us feel comfortable and confident the entire time. He truly make the experience seem less and exciting! So if your are looking for great service go see Matthew, he's an asset to the company. Also, shoutout to Gary in finance! Thanks for taking care of us and making sure we walked out with a smile. :) read more

Humberto was hands down the best salesman to work with (him and believe, Adam, was the other gentleman's name). From the time we stepped into Earnhardt Mazda Humberto genuinely it had my families best interest in mind. Most dealerships these days have a smug "well if you don't buy it, someone else will" attitude, or try to pressure you into a car you don't love. Humberto made it perfectly clear that we were his priority, and it showed from start to finish, and we were able to drive away with a beautiful CX-5. Will recommend EVERYONE to this dealership. Note to add: Gary in finance- also amazing to work with. Helped us understand the numbers through and through. Put up with all my husbands questions regarding our contract. Everyone here was amazing! read more

I loved this place "NO BULL" this is all correct! I was thinking in trade my little Fiat for a bigger car and they treat me really good, never tried to just sell me they explained every little detail and wasn't hard at all! I just loved the way the respected all my choices and how they didn't try to add this or that to make my numbers go all the way up like the other place did! I really recommend Earnhardt Mazda! Big thank to Florencio, Manny, Gary, Antwon, Lydia! I am really happy with my new CX-5 Mazda 2018! read more

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Okay...so I've just recently scheduled an appointment to have recall service done on my car and I was able to get the appointment pretty quickly. there were a couple of recalls that were needing to be completed so I just figured that I would schedule time out of the day to ensure that I could get all of that done. This interaction with the dealership was I'm more positive than the last which was last May of 2018. All the recall work was done, and the car was also washed. The representative that was in charge of ensuring that we were posted on progress of the car was very mindful about coming out and letting me know exactly what the status of my vehicle was in terms of the time that I was looking at picking it up. with this latest interaction, it was more in line with Bob penkhus Mazda in Colorado Springs which does a pretty good job at demonstrating great customer service that I'm used to. read more

The used car that was quoted on the phone and shown on the huge windshield sticker was NOT honored and increased $3,000.00 due to "reconditioning" and "certification" fees. We wanted to do business but after numerous back and forth just to get the price remotely close but still over the online and sticker price, did not feel right. Also after getting home we found the same vehicle on there website for even less then we were quoted and on the sticker price. We were contacted by the finance manager Teddy Piper? And after we told him what happened he told us he would honor the price all of a sudden. For us this should have been honored in the first place and doesn't feel right now. read more

I purchased a used 2018 cx-5 in November with 21000 miles. A month and a half later the engine light comes on and when I take it to get serviced they tell me there's something wrong with the engine and they have no idea what it is. They have had my car for two weeks and they still don't have any answers for me. I contacted Mazda customer service twice and all they can tell me is that they are working to resolve the issue. They told me twice that they would call me to tell me what is going on and twice they have failed to call me. This is by far the worst car buying experience I have ever had!!! Needless to say I am not happy with. Mazda at all!!! Update... I was contacted(finally)by Daniel in the service department to let me know that they have ordered a brand new motor for my car. They are trying to make it right. Now it's just a waiting game. read more

Military Discount for USAA members! So I started car shopping and thought I needed a second car to go zipping around in without having to drive my 8 cylinder tank around town. I had seen this cute Mazda and told my husband I wanted to go in and look at it. It's a little crossover and it was offered in several colors. The salesman was very very friendly and offered all the information we needed. After driving the car, I determined that I probably want to buy a MAIN car and trade in my huge SUV for a smaller car but equally luxurious...so for now, I'll have to pass on the Mazda. read more